R B Grant LTD

17 Myregormie Place, Mitchelston Industrial Estate
Kirkcaldy
Fife
KY1 3NA

56.1375, -3.1387

Electrician

Listed under:  Electricians, Renewable Energy
96% recommended   Rating 9.5/10
54 reviews since 2011
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 54 reviews since 2011
 
 
 
Quality 9.4/10 Quality Rating 9.4
The quality of the work was as expected and agreed

 
Tidy 9.6/10 Tidy Rating 9.6
There was little disruption and the site was left clear and tidy

 
Service 9.5/10 Service Rating 9.5
The team was friendly, helpful, considerate and professional

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" This was a small additional PV system as I have had a 3kW system for some years. It was a straight forward installation, although access is difficult, but the team coped well with that. The estimate w...."   more
 
" I had to make arrangements for work to be done to a property from another country. They completed the work with minimum fuss and were great at communication. Both their office staff and their trades...."   more
 
" Professional, competent and helpful throughout. This Company was costed against same products and were cheaper than competitors. Very happy with the finish and the help and advice sought and offer...."   more
 
" telephoned before 9:00am explaining I had no power in house< I was advised an electrician would be in on his way, electrician was onsite within 4o minutes, he explained problem as told us he would hav...."   more
 
About Us



Businesses
login to your control panel
to add your video or text here
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 98%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 98%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 84%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 98%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 98%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 88%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

additional 4
advised 3
agreed 3
ahead 3
called 4
class 4
contractors 4
disruption 7
efficient 7
efficiently 5
Electrical 4
electrician 8
energy 6
Excellent 8
explained 6
family 4
fitted 6
friends 5
good 14
Grant 26
great 5
happy 7
helpful 10
highly 4
informed 4
installation 13
installed 9
mess 5
panels 13
pleased 7
professional 17
PV 5
quality 5
quick 7
quickly 5
RB 14
really 4
reasonable 4
received 4
recommend 10
Recommended 5
recommending 4
service 9
solar 15
standard 6
system 11
team 6
tidy 6
value 4
workmen 4
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

» 3 2 1

Budget:  


Review 9 May 2018
Recommended by customer in FK9
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
56.1502, -3.8900
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of solar PV panels on flat roof.
 
Cost: £1723
 

"This was a small additional PV system as I have had a 3kW system for some years. It was a straight forward installation, although access is difficult, but the team coped well with that. The estimate was quick and reasonable over the phone and the installation went ahead on the agreed day and was done quickly and in a very professional manner. All R.B.Grant staff that I dealt with were pleasant and efficient with a quick communication turn around. I would have no hesitation in recommending the firm."
 
 
 
 


Review 1 May 2017
Recommended by customer in DD6
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
56.4471, -2.8853
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
$kw array solar panels fitted.
 
Cost: £8350
 

"I had to make arrangements for work to be done to a property from another country. They completed the work with minimum fuss and were great at communication. Both their office staff and their trades people were helpful and courteous at all times. I would happily use them again if and when the need arises..."
 
 
Team:
Debbie Graham , Christine Finlay
 
 
 


Review 2 Mar 2017
Recommended by customer in KY7
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.2048, -3.1353
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
PV Solar Panels installation and associated electrical work.
 
Cost: £6930
 

"Professional, competent and helpful throughout. This Company was costed against same products and were cheaper than competitors.

Very happy with the finish and the help and advice sought and offered.

Excellent!"
 
 
Team:
Not Known. Sorry.
 
 
 


Review 22 Feb 2017
Recommended by customer in KY7
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
56.2112, -3.1738
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
replacement of main fuse on consumer unit
 
Cost: £104
 

"telephoned before 9:00am explaining I had no power in house< I was advised an electrician would be in on his way, electrician was onsite within 4o minutes, he explained problem as told us he would have to go for parts, he returned in a reasonable time fitted part and completed job.
I would definitely recommend this firm."
 
 
 
 


Review 12 Jan 2016
Recommended by customer in DD2
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.4911, -3.0201
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Domestic installation of solar PV panels.
 
Cost: £5082
 

"Really good communication - quick & helpful. Very fast at organising survey, providing quotation, and responding to all queries. Installation was very quick, workers were helpful & explained the system well."
 
 
 
 


Review 19 Dec 2015
Recommended by customer in EH12
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
55.9550, -3.3061
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Show All
 
 
Customer Review
 
Installation of 8 Sunpower Solar Panels and Solar Water Heater.
 
Cost: £6800
 

"I am very pleased with the work carried out. I had not used RB Grant before but was looking for an established and experienced firm to carry out the installation. Additionally they provided the type and quality of panels I was looking for. They kept me informed at all times when delivery of some of the panels was delayed (supplier issue) and kept their promises. The installation was done expertly and efficiently."
 
 
 
 


Review 10 Dec 2015
Recommended by customer in KY3
 My Age: 50 - 59 
 I'm: Male 

56.0625, -3.2409
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of 4.0Kw Solar PV
 
Cost: £5323
 

"I chose R B Grant to do our work based on the fact they are a local company and registered MCS installer on the energy saving trust website.

I also looked at the reviews left by previous customers who had the same installation that we were looking to have installed.

Our review is also very much positive. The electrician who did the inside fitting for the inverter and running the cabling from the loft to the consumer did a excdellent job. The guys who did the fitting of the Solar Panels also did a great job and its very tidy, evenly positioned on the roof. I had read some horror stories. We made the right choice to use a local, quality company. No regrets and pleased to support a local business."
 
 
Team:
Debbie and Christine in the office, Ryan the internal electrician and the both the panel fitters, unfortunately we never got their names. Thanks to everyone!
 
 
 


Review 26 Nov 2015
Recommended by customer in EH55
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
55.8470, -3.5772
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Domestic solar panels
 
Cost: £4500
 

"I chose RB Grant based on a Google search and feedback on the Internet having never experienced thus type of purchase before. The salesman wasn't on commission therefor there was absolutely no pressure to buy anything. The price seemed good, all of the staff were very professional, pleasant and helpful. The standard of work seems good. The guys who fitted the panels never stopped and were clean and tidy.

I have absolutely no complaints and wouldn't hesitate to recommend this company."
 
 
Team:
Stephen the salesman and Debbie in admin
 
 
 


Review 25 Nov 2015
Recommended by customer in EH26
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
55.8274, -3.2154
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Domestic solar panel installation.
 
Cost: £5271
 

"I have not used RB Grant before but I would have no hesitation in recommending them to my friends. The work was carried out quickly and efficiently by an excellent team. They were very pleasant and helpful and completed the job with minimum disruption and no mess. In short, all very professional and the end result was a first class job."
 
 
Team:
Thanks to all the office staff, Steven in sales, Brian the electrician and the two men who put the panels on the roof. An excellent team.
 
 
 


Review 25 Nov 2015
Recommended by customer in KY5
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.1331, -3.3116
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Solar panel installation
 
Cost: £4243
 

"Northern cheapest quote I had but the worksmanship & service were excellent"
 
 
 
 


Review 16 Nov 2015
Recommended by customer in KY15
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
56.3231, -3.0050
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of Solar Panel system
 
Cost: £5271
 

"I had not used RB Grant before however they were highly recommended by friends who had a similar installation done. From survey to job completion the firm's employees were professional and a pleasure to deal with. The job was carried out quickly and competently with no mess and little disruption. I would recommend this firm and would certainly use them again."
 
 
Team:
R. McArthur & workmates (names unknown)
 
 
 


Review 16 Nov 2015
Recommended by customer in KY11
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
56.0762, -3.4080
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Solar installation
 
Cost: £5350
 

"Arrived on time, did an excellent tidy job with minimal disruption. Great value. Very professional."
 
 
 
 


Review 12 Nov 2015
Recommended by customer in KY8
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
56.1952, -3.0592
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
4kW solar PV system installation
 
Cost: £5000
 

"Very happy with the service. We'd been considering solar panels for two years, and had been visited by salesmen from other companies - who were just scammy. We called RB Grant because they are established electricians, rather than milking the current renewables thing. The salesman was concise, polite, and didn't try and sell anything we didn't need- which proved my theory that we were better with an electricians firm rather than a fly-by-night solar installer. Installation was very quick, and we're very happy with the service."
 
 
 
 


Review 6 Aug 2015
Recommended by customer in EH8
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
55.9489, -3.1352
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Solar PV System installed
 
Cost: £4830
 

"R B Grant Electrical Contractors did everything that they said they would do.Service from Survey to install was first class.I was informed and kept up to date on all activities.The team from head toe to was excellent.The paperwork was ready virtually as soon as the install was done thanks to the admin staff being very efficient.Install team very professional,tidy and courteous.I would highly recommend this company and i was 110% satisfied.

"
 
 
Team:
Steve,Debbie,Scott sorry forgot Electricians name and Scott's helper
 
 
 


Review 27 Jul 2015
Recommended by customer in KY11
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
56.0319, -3.4330
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply & Install 3KW PV Solar Panel System.
 
Cost: £3937
 

"RB Grant had been referred to us by another family member and we were not disappointed with the service they provided. The Solar Panel System was installed in quite a short period of time from initial enquiry through to completion to benefit from the current Feed in Tariff available which was much appreciated. The cost for a very good quality system was by far the cheapest compared to the other quotes we received and minor modifications to the specification were resolved at no additional cost. Finally, the quality of workmanship was excellent with no mess involved just a thoroughly professional job completed."
 
 
Team:
Debbie Graham, Christine Finlay, Whole Installation Team (Can't remember all the guys names!)
 
 
 


Review 11 Jun 2015
Recommended by customer in KY2
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
56.1129, -3.1735
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and install 4kW Solar PV system on roof and associated equipment.
 
Cost: £6700
 

"Electrical installation very neatly done.

Roofing work carried out in conjunction with own roofing contractor who was re-roofing the house.
Finished panel installation neat and tidy though some new roof tiles had to be replaced after panel fitting.

Generally a good job well done for a well spec'd system at a very fair price."
 
 
 
 


Review 4 Jun 2015
Recommended by customer in Fife
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
50.8909, -2.3255
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
4kw solar pv
 
Cost: £6691
 

"very pleased ,even though i had used r b grant before and new what to expect."
 
 
Team:
scott ,debbie , ron and the roofers
 
 
 


Review 11 Jan 2015
Recommended by customer in EH16
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
55.9066, -3.1556
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
PV system installation.
 
Cost: £6150
 

"Very happy with the PV installation.
RB Grant gave me very good price for a high-end PV system. Have also provided me with all necessary documentation before and after the installation.
"
 
 
Team:
Very friendly and big thanks!
 
 
 


Review 8 Aug 2014
Recommended by customer in PH2
56.3725, -3.3048
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Solar panel installation
 
Cost: £5500
 

"This is the first time I have used this company. Professional and efficient service from everybody I dealt with. An issue with inverter specification was sorted without fuss and the job was completed to a high standard at a competitive price."
 
 
Team:
Scott Fraser
 
 
 


Review 4 Aug 2014
Recommended by customer in KY15
56.3215, -3.0083
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Solar PV fitted
 
Cost: £4987
 

"Work done on time with no disruption to family life and at a good cost. Really happy with the work and service of RB Grant and would recommend to others."
 
 
 
 

Back to top

» 3 2 1