BJ Waters Electrical Contractors

68 Haliday House, Mildmay Street
London

N1 4NF

51.5471, -0.0843

Electrician

Listed under:  Electricians
100% recommended   Rating 10/10
12 reviews since 2016
 
Satisfaction Ratings
 
Overall Rating
10 /10 Overall Rating 10.0/10
Based on 12 reviews since 2016
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the work was as expected and agreed

 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 10/10 Value Rating 10.0
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" I canít recommend Brian highly enough. I had an electrical circuit failure due to moisture in a wall socket. He gave an estimate based on the worst case, with tiling extra. Because of personal circ...."   more
 
" Brian is the best contractor I have had in a very long time. He is very technically competent (has many years experience), turned up when he said he would, kept in touch with me in between phases of ...."   more
 
" I wanted to have a Periodic Inspection done after water damage on my bathroom ceiling. Brian agreed to come at a very short notice despite his busy schedule. He was sympathetic to my situation - the w...."   more
 
" Brian assessed my kitchen lighting, which is complicated as it is in a low arch. He suggested a really neat solution and came and installed it. What is notable is that I have tried to get this sorted...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

(which 3
advice 2
appreciated 2
Arrived 2
Brian 11
clear 2
clearly 2
Definitely 2
didnt 2
electrical 4
electrician 3
exactly 2
experienced 2
expert 2
explained 7
extremely 2
failure 2
fair 2
flat 2
friends 2
good 2
great 2
Hes 2
highly 5
kindly 2
lighting 2
needed 3
patiently 2
problem 2
problems 2
professional 6
quickly 3
really 2
reasonable) 2
recommend 8
room 2
service 3
services 2
solution 2
solutions 2
suggested 2
touch 2
wanted 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 14 Nov 2017
Recommended by customer in N5 1
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
51.5517, -0.1036
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Restoring an electrical circuit in the living room, dining room, and kitchen after the circuit failed due to moisture penetrating a socket in the tile-lined kitchen plus replacing damaged/rusting sockets
 
Cost: £1000
 

"I canít recommend Brian highly enough. I had an electrical circuit failure due to moisture in a wall socket. He gave an estimate based on the worst case, with tiling extra. Because of personal circumstances he was unable to do the job when he had hoped, but he kept me informed throughout. When he came he explained what he was doing. He was determined to devise a permanent solution with the minimum disruption and cost, and did so. His invoice was less than his estimate and he did the tiling work himself. He is experienced, extremely conscientious, and great value for money. What more can you ask of a professional tradesperson?"
 
 
Team:
Brian Waters
 
 
 


Review 15 Aug 2017
Recommended by customer in N5 1
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.5482, -0.0985
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replaced every light in my house ( included 30 spotlights, security light, loft lighting,shower etc)
 
Cost: £1500
 

"Brian is the best contractor I have had in a very long time. He is very technically competent (has many years experience), turned up when he said he would, kept in touch with me in between phases of the project ,charged a fair price and there were no surprises with the bill. He was respectful of my property. What I also liked was that he didn't take executive decisions without involving me - he explained my options together with the pros and cons of each and we decided together.He was tenacious in finding solutions to difficult problems ( e.g.imperial fittings that no longer work in a metric world). I would have no hesitation in recommending him and only wish all contractors were as good as he is."
 
 
Team:
Brian Waters
 
 
 


Review 27 Apr 2017
Recommended by customer in N1C
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.5375, -0.1274
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Periodic inspection. Consumer unit update.

"I wanted to have a Periodic Inspection done after water damage on my bathroom ceiling. Brian agreed to come at a very short notice despite his busy schedule. He was sympathetic to my situation - the water damage happened just after my flat was newly decorated - and suggested least disruptive solutions in order to comply with current standards. He patiently explained the result of testing to me, which I much appreciated even though I know next to nothing about electrical installations. Brian kindly offered to stop by again to inspect the ceiling lights when the ceiling was open to be repaired. Later he revisited to update the consumer unit and gave me a satisfactory Electrical Installation Condition Report. He is a real professional who is trustworthy and respects your home - I cannot recommend him highly enough.
"
 
 
Team:
Brian Waters
 
 
 


Review 8 Mar 2017
Recommended by customer in W1T
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.5237, -0.1409
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
priding a solution for my kitchen lighting, which is complicated as it is in a low arch

"Brian assessed my kitchen lighting, which is complicated as it is in a low arch. He suggested a really neat solution and came and installed it.
What is notable is that I have tried to get this sorted out off and on for some years and he was the first person to think up a sensible simple looking solution - and bonus...it's tailor made and did not cost an arm and a leg.
And he's lovely!"
 
 
Team:
Brian Waters
 
 
 


Review 18 Sep 2016
Recommended by customer in N5 2
 My Age: 60 - 69 
 I'm: Female 

51.5530, -0.0937
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Troubleshooting faulty bathroom and study lights
 
Cost: £80
 

"Brian gave our lighting problems his prompt and full attention. He explained clearly what the problems were, and then he solved them, with the parts required on his van.
He also got back to us quickly, as promised, after contacting his suppliers of discontinued parts for replacement architectural lamps.
We will certainly be back in touch when we need an electrician in the future. A most positive experience. Thank you
"
 
 
Team:
Brian
 
 
 


Review 25 Jun 2016
Recommended by customer in N16
51.5676, -0.0766
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitted new electric oven

"Arrived on time, did a good job, charged what he said and was polite. What more can you ask for ?"
 
 
 
 


Review 31 May 2016
Recommended by customer in N16
51.5660, -0.0814
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Upgrade fuse board and replace light fitting

"I would recommend Brian and will use his services again - he is an expert electrician who is obviously very experienced, as well as being reliable, professional and easy to work with. He has done a great job and patiently gave clear explanations at each stage, including when costing the work. "
 
 
 
 


Review 24 Apr 2016
Recommended by customer in E8 2
51.5514, -0.0746
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Exlectrics

"Brian was very quick, professional and efficient. I phoned and he came the next day. He explained everything he was doing and was kind enough to put a heavy fridge back into the cabinet. I would highly recommend Brian."
 
 
 
 


Review 10 Jan 2016
Recommended by customer in N5 L
51.554566, -0.088369
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Electrical support

"I cannot recommend Brian highly enough - I had a complete power failure one morning and Brian arrived within 30 minutes to take a look at the problem. He explained exactly what he was checking in each room, and was totally professional tbroughout. It was a minor job up Brian appreciated the fact I was pretty stressed, and needed some expert advice - without being ripped off! He's now my go-to electrician - excellent work! "
 
 
 
 


Review 5 Jan 2016
Recommended by customer in N16
51.5498, -0.0763
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fixed underfloor heating system, fitted washing machine

"Fantastic service! Brian came out really quickly and gave a thorough assessment of the work I needed done. He was clear and thorough, upfront with the likely costs (which were reasonable). He did some research at home (no charge). Definitely recommend and would use again. "
 
 
 
 

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