She Sparks Ltd

7 Field Close
Melton Mowbray
Oxfordshire
LE13 1DS

52.7569, -0.8774

Electrician

Listed under:  Electricians
100% recommended   Rating 9.9/10
11 reviews since 2016
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 11 reviews since 2016
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed

 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.8/10 Value Rating 9.8
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" We lost all power in the house on a Sunday morning at 6.30am. I left a message for Rachel and she called very soon later. We discussed the nature of our problem and Rachel explained how to regain powe...."   more
 
" Rachel at She Sparks Ltd is great. From the point of initial contact to arrange a quote, to the completion of the work, I was kept informed throughout and nothing seemed to phase her. There was no ...."   more
 
" Rachel Frost (aka She Sparks) was pleasure to deal with, I was filled with confidence from her very first visit. She came twice before I was ready to commence the work, as she needed access to certa...."   more
 
" Rachel is an extremely personable and able electrician. Although maybe not the cheapest or fastest, she did a fantastic job and discussed with us various options along the way. We were very happy to ...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

carefully 3
checked 2
confidence 2
definitely 2
discussed 3
disruption 2
electrician 3
ensure 2
excellent 2
explained 3
final 2
friendly 2
friends 3
happy 4
informative 2
initial 2
light 2
lights 2
minimal 2
needed 2
problem 2
professional 2
project 2
Rachel 9
Rachels 2
reasonable 3
recommend 5
result 3
service 2
services 2
Sparks 2
Sparks) 2
standard 2
step 3
visit 3
wiring 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 11 Jun 2018
Recommended by customer in LE13
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
52.7734, -0.8708
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Phone call assistance in time of need.

"We lost all power in the house on a Sunday morning at 6.30am. I left a message for Rachel and she called very soon later. We discussed the nature of our problem and Rachel explained how to regain power safely and to isolate the problem equiment (the boiler). We were very soon up and running again. Rachel's help was invaluable and I would be very happy to use her services again and I would recommend her wholeheartedly to my friends."
 
 
Team:
Rachel
 
 
 


Review 25 Apr 2018
Recommended by customer in NG12
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.9199, -1.0302
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of a Video Doorbell (Brand - Ring) Installation of 2 double plug sockets in hallway
 
Cost: £145
 

"Rachel at She Sparks Ltd is great. From the point of initial contact to arrange a quote, to the completion of the work, I was kept informed throughout and nothing seemed to phase her.

There was no mess left, I do actually think one of the areas that a socket was installed ended up being cleaner once Rachel had swept up the plasterboard etc than when she started.

I will definitely be using She Sparks Ltd again for my next project"
 
 
Team:
Rachel Frost
 
 
 


Review 21 Jan 2018
Recommended by customer in LE13
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.7571, -0.8903
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I am currently refurbishing a "post war" house, in order to refit the kitchen and bathroom, it was necessary to upgrade the wiring and add new circuits for cooking and showering. This involved fitting a new consumer unit, running g cables from an outside service cupboard up through to the loft and across to the upstairs bathroom, putting an upgraded circuit to the cooking area in the downstairs kitchen and chasing out the walls to accommodate additional sockets.
 
Cost: £1139
 

"Rachel Frost (aka She Sparks) was pleasure to deal with, I was filled with confidence from her very first visit. She came twice before I was ready to commence the work, as she needed access to certain areas of the house, due to the extent of the work.
Through the project she was informative, very well versed in the technicalities and respected the "Regulations" to the last word. Her work was tidy and her wiring was neatly done. She was always cheerful, obliging and a pleasure to have around. She got on well with another tradesperson (plumber) who she had, at times, to work around.

I would certainly employ her again as I feel privileged to have received her services, and would not hesitate to recommend her to any of my friends.

A job really well done."
 
 
Team:
Rachel worked on this project alone.
 
 
 


Review 6 Feb 2017
Recommended by customer in RG8
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.5490, -1.1318
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Kitchen and bathroom down lights changed to LED fittings Additional lighting in loft Thermostatically controlled heater installed in damp storage area Floodlight security lights and sockets installed outside
 
Cost: £1200
 

"Rachel is an extremely personable and able electrician. Although maybe not the cheapest or fastest, she did a fantastic job and discussed with us various options along the way. We were very happy to have her working in the house and would not hesitate to call on her again or to recommend her to friends and family."
 
 
Team:
Rachel
 
 
 


Review 30 Dec 2016
Recommended by customer in RG8
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.5466, -1.1360
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Garage lighting on external wall walls
 
Cost: £262
 

"An excellent service in all respects"
 
 
Team:
Rachel
 
 
 


Review 22 Nov 2016
Recommended by customer in RG8
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.5300, -1.1289
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Changed existing light fitting to a metal one.
 
Cost: £30
 

"Rachel, was friendly and informative, she clearly knows her trade. She talked me through each step of the job. The wires had not been marked properly prior to Rachel's arrival, but she tested everything meticulously and checked and re checked to ensure that the wiring was safe. The light looks amazing. Would definitely recommend Rachel to anyone looking for an electrician. We have arranged another appointment to fit new spot lights. Rachel came at very short notice, and phoned me to tell me she was on her way. Awesome customer service."
 
 
Team:
Rachel
 
 
 


Review 31 Oct 2016
Recommended by customer in RG8
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
51.5476, -1.1338
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To take down a ceiling fan and replace with a light fitting. Also to replace a hall light fitting. To check wiring to a shed and advise on what is needed to make safe.
 
Cost: £60
 

"How lovely to have a professional electrician who you feel totally at ease with and feel confident that the job will be well done at a reasonable cost.

I had previously experienced a 70 bill for changing a light bulb. Never again, I will use Rachel from now on and am happy to recommend Rachel to anyone needing domestic electrical work done.
"
 
 
Team:
Rachel, She Sparks Ltd
 
 
 


Review 4 Oct 2016
Recommended by customer in RG8
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
51.5303, -1.1255
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New double plug socket & light switch fitted, phone socket moved and new central heating control fitted.

"Rachel thoroughly explained what we could expect and highlighted any particular areas of concern eg there was potential for damage to plasterwork due to having to chop in the new sockets. However, Rachel did such an excellent job that there was no plaster damage at all and all the work was completed with minimal disruption and to a very high standard. She carefully explained what she was doing at every step of the way and went through all the paperwork at the end to ensure that we were entirely happy.
We are thrilled with the end result and wouldn't hesitate to use She Sparks again."
 
 
Team:
Rachel
 
 
 


Review 1 Oct 2016
Recommended by customer in OX11
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.6040, -1.2482
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Checking the state of the electrics in an old Welsh farmhouse, installing a new RCD unit and putting in extra sockets and wiring.
 
Cost: £1165
 

"SheSparks came to visit and discussed what was needed. A plan was prepared which was carried out. There was minimal disruption over the day and a half that was needed. Unnecessary work (planned for but ultimately not required) was not done and not charged for. Everything was tidied immaculately at the end and the final result looked very professional. Testing was carried out and a certificate provided. The cost was very reasonable."
 
 
Team:
Rachel Frost and partner
 
 
 


Review 16 Sep 2016
Recommended by customer in RG8
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
51.5274, -1.1307
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
"She Sparks" moved a power point and replaced a faulty under-the-stairs light.
 
Cost: £104
 

"This work was done quickly, efficiently and to the highest standard
of care and attention. Every step was carefully monitored and checked. The final result was very good indeed.

There was an initial visit to determine the jobs to be done and date of work. Rachel arrived on time, did the work, explained as she went along
and completed with little fuss or bother. She also pointed out that some of the previous installation had been poorly done and dangerous.

This is not the first time work has been done for me by "She Sparks"
and I have no hesitation in recommending this firm.


"
 
 
Team:
Rachel Frost
 
 
 


Review 15 Sep 2016
Recommended by customer in OX10
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
51.5972, -1.1270
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacing inset ceiling light, identifying problems with cabling and insulation, and putting this right. Identifying all circuits on old fuse box.
 
Cost: £90
 

"Rachel (She Sparks) is very helpful, friendly, and knowledgeable.
She sorted out a knotty problem for me with the inset ceiling lights in my bedroom and noticed problems with too little cabling and too much insulation causing overheating and she put this right.

Her charges are reasonable and I find her a very straightforward and easy person to deal with.

While she was here she also sorted out my old fuse box and now I have asked her to replace it with a modern Unit. I have every confidence this will be done carefully and expertly."
 
 
Team:
Rachel Frost
 
 
 

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