Anglia Safety Electrical & Testing Ltd

Unit 19d Alston Road, Hellesdon Park Industrial Estate
Norwich
Norfolk
NR6 5DS

52.6512, 1.2552

Electrician

Listed under:  Electrical Test & Inspection, Electricians, Solar PV
99% recommended   Rating 9.6/10
77 reviews since 2012
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 77 reviews since 2012
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.2/10 Value Rating 9.2
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Arrived on time. Courteous and friendly sorted the problem clean and tidy. "   more
 
" I thought the cost rather high for such a short job. "   more
 
" I was very impressed with the re-wire and they did a very good job. and left the house clean and tidy. "   more
 
" Very good and professional and punctual!"   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 90%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 94%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 86%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 98%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 96%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 74%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

able 2
advice 2
agreed 2
Anglia 5
Arrived 6
ASET 3
charges 2
class 3
clean 3
considerate 2
Courteous 3
definitely 2
easy 2
effect 2
efficient 3
efficiently 4
Electrical 6
electrician 2
engineer 2
exactly 2
Excellent 13
expected 2
fault 3
friendly 8
fuss 2
future 2
good 13
great 3
happy 4
helpful 9
highly 3
impressed 3
informed 2
installed 2
involved 4
issues 3
major 2
man 2
mess 3
mind 2
pleased 4
problem 4
professional 7
recommend 7
Safety 7
service 13
testing 6
thank 4
tidy 8
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 26 Feb 2019
Recommended by customer in NR4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.6164, 1.2678
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Emergency call out to trace fault on electrics. Fault traced to faulty shower pump, disconnect shower pump feed, test and leave working.
 
Cost: £83

"Arrived on time. Courteous and friendly sorted the problem clean and tidy. "
 
 
 
 
 
 


Review 15 Feb 2019
Recommended by customer in CO5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.7778, 0.9160
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
various electrical works following NICEIC electrical inspection and test.
 
Cost: £834
 
 
 
 


Review 29 Nov 2018
No Recommendation by customer in NR5
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.6419, 1.2268
 
 
Satisfaction Ratings
 
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 5/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair pendant, fit new pendant test and leave working.
 
Cost: £83

"I thought the cost rather high for such a short job. "
 
 
 
 
 
 


Review 26 Nov 2018
Recommended by customer in NR8
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.6760, 1.2310
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Call out to supply and fit 2 gang switched socket. Test and leave working.
 
Cost: £95
 
 
 
 


Review 12 Nov 2018
Recommended by customer in NR5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
52.6448, 1.2213
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Complete rewire.
 
Cost: £3780

"I was very impressed with the re-wire and they did a very good job. and left the house clean and tidy. "
 
 
 
 
Team:
Ian Rivett James
 
 
 


Review 16 Oct 2018
Recommended by customer in NR18
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
52.5939, 1.1283
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move air source heat pump and circuits from distribution board. Run in new submain, determinate ASHP and circuits / controls in new distribution board.
 
Cost: £406

"Very good and professional and punctual!"
 
 
 
 
Team:
Gary
 
 
 


Review 16 Oct 2018
Recommended by customer in NR6
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.6574, 1.2452
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To remove broken time clock, supply and fit new digital time clock. Test and leave working.
 
Cost: £203

"The firm after my query gave me prompt action to supply and fit a time clock to enable me to have hot water and heating within one day. "
 
 
 
 
 
 


Review 7 Aug 2018
Recommended by customer in NR10
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.7305, 1.2761
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New distribution board and mceic test.
 
Cost: £378
 
 
 
 


Review 26 Jul 2018
Recommended by customer in NR4
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
52.6219, 1.2634
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To complete a range of electrical works and installations at property.
 
Cost: £718

"This is the first time we have had a trade person come and do exactly what they said they would do, on time to an agreed quotation!
A pleasure to deal with; Friendly, polite and clearly professional in every aspect of the works carried out.
A breath fresh air!
Thank you we would highly recommend."
 
 
 
 
Team:
1
 
 
 


Review 25 Jul 2018
Recommended by customer in NR4
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
52.6296, 1.2578
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Completed __ _ electrical installation condition report.
Completed a range of additional work to property as requested.
 
Cost: £2268

"Very happy with the major job.
Excellent company, will use exclusively in the future."
 
 
 
 
 
 


Review 23 Jul 2018
Recommended by customer in NR6
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.6583, 1.2785
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To supply and replace garage distribution board.
Install Copex to protect cables.
Install new socket for _____ __.
Install new light fitting.
 
Cost: £282

"The engineer arrived promptly, worked very efficiently and explained the new items installed to effect the use of a new electronic garage door.
I was very pleased with the result and would certainly recommend this company."
 
 
 
 
 
 


Review 12 Jul 2018
Recommended by customer in NR8
 My Age: 70 + 
52.6610, 1.1984
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
St Heliers Church and church hall, Costessey. To complete the following: Supply and install logo to all circuits supply and install emergency bulb head lights test and commission. Supply
and install MCB, race cables in circuit 3DBI and move redundant cables. Supply and fit new 2 gang metal socket. Receive as required supply and fit surface.
 
Cost: £1536
 
 
 
 


Review 5 Jul 2018
Recommended by customer in NR10
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.6879, 1.3203
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Emergency call out. Trace fault on electrics supply any fit new 80 Amp fuse, test and leave working.
 
Cost: £90

"Excellent service from a first class tradesman."
 
 
 
 
 
 


Review 27 Jun 2018
Recommended by customer in NR7
 My Age: 70 + 
 I'm: Female 
 I haven't used this business before 
52.6476, 1.3334
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Complete and install new cooker, coolker circuit, additional circuits, new distribution board, remove gas cooker, change front light to PIR and light switch to spur.
 
Cost: £1375

"Excellent service would use again highly recommend. "
 
 
 
 
 
 


Review 4 Jun 2018
Recommended by customer in NR12
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
52.7323, 1.3585
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Attend Damel John Coourt as call out. Tested socket due to water leak. Test reported OK.
 
Cost: £83

"I am a regular customer of Anglia Safety and Electrical Testing Ltd. In this case(a minor safety check in a tenanted property) I did not ask for a quote or details of charges, knowing the charges from other work and also knowing that they would treat me fairly. No guarantee was needed for this job."
 
 
 
 
 
 


Review 14 May 2018
Recommended by customer in NR7
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
52.6426, 1.3407
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To attend call out.
Completely testing and found cooker to be faulty.
Disconnected cooker and left cables safe in junction box.
 
Cost: £83

"I am quite satisfied with the service provided by the company."
 
 
 
 
 
 


Review 25 Apr 2018
Recommended by customer in NR27
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.9088, 1.3575
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Disconnect new hob and fit new hob.
 
Cost: £107

"Very professional on telephone, quoted price and was able to carry out work within 2 days of initial enquiry. Gentleman arrived on time and completed job within 30 mins, very tidy. Would definitely use again and recommend.
Job at son's address Norwich not mine. "
 
 
 
 
 
 


Review 25 Apr 2018
Recommended by customer in NR2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
52.6257, 1.2736
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Trace fault to light in store. Supply and fit new light.
Look at RCD cover and connect block. Supply and fit RCD enclosure and 100 amp terminal block. Look at 1G and 2G sockets. Supply and fit new 1G & 2G switched socket.
Look at fault on storage heater in toilet. Supply and fit new element and new limit. Test and leave working.
 
Cost: £374

"Very helpful."
 
 
 
 
 
 


Review 3 Apr 2018
Recommended by customer in NR4
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
52.6069, 1.2826
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To supply new rotary motor and labone to repair electric fire and test.
 
Cost: £104

"To get the flame effect working was a problem but few persistence "did the trick".
Thanks, the young man on the phone was more than helpful!"
 
 
 
 
Team:
James
 
 
 


Review 27 Mar 2018
Recommended by customer in NR12
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
52.6988, 1.3994
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To install decorative light fittings and test.
 
Cost: £360

"Excellent service.
Arrived on time.
Quiet and considerate electrician, no mess.
Extremely pleasant young man who did a super job at a great price.
What more can you ask for?"
 
 
 
 
 
 

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