C J Electrical

11 Canfor Road, Rackheath
Norwich
Norfolk
NR13 6SP

52.6656, 1.3817

Electrician

Listed under:  Electricians
100% recommended   Rating 10/10
14 reviews since 2016
 
Satisfaction Ratings
 
Overall Rating
10 /10 Overall Rating 10.0/10
Based on 14 reviews since 2016
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the work was as expected and agreed

 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 10/10 Value Rating 10.0
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Carl is a true potential. He charges a fair price and is reliable with his timing."   more
 
" This was a repair to a holiday home. Carl was very flexible as to timing. He made sure that the parts needed were very clear so that he arrived with everything he needed to complete the job. He was he...."   more
 
" Several sockets required in different rooms. Carl's work was clean quick. No fuss excellent work. Would easily recommend."   more
 
" Carl was reliable, friendly, knowledgeable and just an all round trustworthy good guy! Very clean and tidy- more so than expected considering he had to chase walls in all 5 rooms! I was kept infor...."   more
 
About Us



Businesses
login to your control panel
to add your video or text here
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

arrived 2
Carl 7
clean 3
Electrical 2
electrician 3
excellent 3
extremely 3
fair 2
friendly 4
good 2
helpful 3
Jones 2
professional 5
recommend 7
reliable 5
rooms 2
round 2
service 3
socket 2
thought 2
tidy 2
timing 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

1

Budget:  


Review 27 Oct 2017
Recommended by customer in NR3
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.6480, 1.2970
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting 3 chandeliers
 
Cost: £124
 

"Carl is a true potential. He charges a fair price and is reliable with his timing."
 
 
Team:
Carl
 
 
 


Review 26 Aug 2017
Recommended by customer in Ip32
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.2441, 0.7491
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fit a replacement timer for a water heating system
 
Cost: £90
 

"This was a repair to a holiday home. Carl was very flexible as to timing. He made sure that the parts needed were very clear so that he arrived with everything he needed to complete the job. He was helpful,thorough and professional.
I would certainly use his services again and recommend him to others."
 
 
Team:
Carl
 
 
 


Review 10 Jun 2017
Recommended by customer in NR14
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
52.5713, 1.3516
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Several new sockets in different rooms
 
Cost: £370
 

"Several sockets required in different rooms. Carl's work was clean quick. No fuss excellent work. Would easily recommend."
 
 
 
 


Review 27 Apr 2017
Recommended by customer in NR6
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.6581, 1.2806
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full rewire of 1 bedroom flat
 
Cost: £2700
 

"Carl was reliable, friendly, knowledgeable and just an all round trustworthy good guy!

Very clean and tidy- more so than expected considering he had to chase walls in all 5 rooms! I was kept informed at every step. A lot of thought was put into every aspect of the project down to the positioning of every last bulb and socket.

For the amount of work carried out he was very reasonably priced and I would use him again and recommend to any one looking for an electrician. I am very satisfied with the work carried out and wish his business every success for the future."
 
 
 
 


Review 5 Mar 2017
Recommended by customer in NR1
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
52.6254, 1.3011
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Rewiring of overhead spotlights so some were on a separate circuit and adding a pendant light on separate circuit over breakfast bar.

"Carl Jones was very helpful when he came to assess the work, laying out the various options possible, including some I hadn't thought of. He subsequently quoted in good time for the various options (inlcuding estimated labour time) and we agreed on the one which was most suitable for us. He turned up at the agreed date and time and carried out the work to our satisfaction."
 
 
Team:
Carl Jones
 
 
 


Review 29 Jan 2017
Recommended by customer in NR7
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.6544, 1.3101
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Change of sockets, moving light switches and creating new power sockets in bedrooms.
 
Cost: £600
 

"Excellent service from CJ Electrical. I can highly recommend. We will use them again."
 
 
Team:
Carl
 
 
 


Review 23 Aug 2016
Recommended by customer in NR14
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.5736, 1.3501
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Electrical Installation Work

"A very professional and pleasent electrician, explained exactly what he was doing.
Job completed in a day, with little disruption."
 
 
Team:
Carl Jones
 
 
 


Review 27 Jun 2016
Recommended by customer in NR12
52.7009, 1.4664
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of old fuse board

"C J Electrical were very helpful, extremely reliable and pleasant to deal with, would thoroughly recommend "
 
 
 
 


Review 23 Jun 2016
Recommended by customer in NR2
52.6349, 1.2666
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of new oven

"Carl was extremely professional and helpful. He diagnosed a previously unknown fault with the earthing of the fuse and sorted it for me."
 
 
 
 


Review 21 Jun 2016
Recommended by customer in nr2
52.6304, 1.2892
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Electrical services

"All jobs have been excellent."
 
 
 
 

Back to top

1