Craig Holloway Electrical Limited

6 Clays Close, Headington
Oxford
Oxfordshire
OX3 0NX

51.7714, -1.2325

Electrician

Listed under:  Electricians
100% recommended   Rating 9.8/10
22 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 22 reviews since 2015
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed

 
Tidy 9.6/10 Tidy Rating 9.6
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.9/10 Value Rating 9.9
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" We needed a plug moving from behind a cooker and 2 new ones put in a few feet away, not a big job. Craig came in on time was polite and friendly, and got the job done efficiently and with a minimum ...."   more
 
" Good phone comms, came when he said, cheerful and polite to deal with. No fuss. Already recommended him to next-door neighbours"   more
 
" Craig was punctual, his work commendably neat, he was economic with his time and his billing competitive. He explained the options available very clearly and professionally. We'd use him again and al...."   more
 
" Craig arrived within an hour of my call (in spite of having arrived back in the UK from vacation only a few hours earlier). He repaired the problem quickly and with a smile."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 2
Craig 19
definitely 7
efficient 5
efficiently 2
electrical 4
estimate 2
excellent 4
explained 2
fair 2
fitting 2
friendly 3
fuss 2
future 2
good 6
happy 3
hes 2
highly 6
light 2
like 2
morning 2
neat 3
needed 3
neighbours 2
notice 2
options 2
polite 4
problem 2
professional 5
property 2
punctual 3
quickly 4
recommend 9
recommended 3
reliable 2
repaired 2
round 2
service 2
short 2
superb 2
thorough 2
thought 2
tidy 2
value 2
wouldnt 3
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 26 Feb 2018
Recommended by customer in OX3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.7586, -1.2044
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removed wall socket and installed 2 new ones under units. Repaired faulty light fitting
 
Cost: £106
 

"We needed a plug moving from behind a cooker and 2 new ones put in a few feet away, not a big job. Craig came in on time was polite and friendly, and got the job done efficiently and with a minimum of fuss or disruption to our kitchen. While he was there he quickly repaired a light fitting that had not worked for a long time. We are very pleased with the work he did and would recommend him. The price we paid included parts and was less than the estimate as it was not as complicated as we had thought. We will definitely use him again."
 
 
Team:
Craig
 
 
 


Review 4 Feb 2017
Recommended by customer in OX3
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.7555, -1.2016
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Looked at three small jobs. Completed one. Explained he was not competent to do the others (phone and burglar alarm) and preferred not to undertake them - much appreciated rather than pretending or taking a risk.

"Good phone comms, came when he said, cheerful and polite to deal with. No fuss.
Already recommended him to next-door neighbours"
 
 
 
 


Review 3 Nov 2016
Recommended by customer in OX1
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.7424, -1.2581
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Minor domestic works. Replacing cooker hood and extract fan in bathroom, and an external power socket.
 
Cost: £180
 

"Craig was punctual, his work commendably neat, he was economic with his time and his billing competitive. He explained the options available very clearly and professionally. We'd use him again and also recommend him to friends and neighbours. 10/10."
 
 
 
 


Review 3 Nov 2016
Recommended by customer in OX4
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.7410, -1.2365
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Craig repaired a faulty series in the lights on the top floor of my flat.
 
Cost: £60
 

"Craig arrived within an hour of my call (in spite of having arrived back in the UK from vacation only a few hours earlier). He repaired the problem quickly and with a smile."
 
 
Team:
Craig
 
 
 


Review 2 Nov 2016
Recommended by customer in OX3
 My Age: 60 - 69 
 I'm: Female 

 I have known this business: Under 1 year 
51.7711, -1.2277
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
my brother put up new bathroom shaving light up but blew the fuse and fit the wire wrong and made it live Craig fixed it for us for only 60 which we were happy with it
 
Cost: £60
 

"I don't know what I do without Craig he is an excellent bloke came round as soon he say without letting us down I would definitely have him again"
 
 
 
 


Review 28 Sep 2016
Recommended by customer in OX43
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
51.7413, -1.2318
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting spotlights in ceiling and a new pendant fitting.
 
Cost: £440
 

"Craig came round quickly to provide a quote and gave good, detailed advice on our options. He did a neat job fitting the lights just as we wanted and was able to fit in with our schedule. We wouldn't hesitate to recommend him."
 
 
 
 


Review 6 May 2016
Recommended by customer in OX2
51.7449, -1.2900
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Electric sockets and lights supplied and fitted

"Craig was punctual, efficient and tidy and did several jobs around the house that we had been putting off. Will definitely ask Craig to help us again."
 
 
 
 


Review 9 Mar 2016
Recommended by customer in OX1
51.7535, -1.2604
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting external socket

"Craig was efficient, tiday and good value. Highly recommended."
 
 
 
 


Review 29 Feb 2016
Recommended by customer in OX1
51.7377, -1.2541
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Periodic check

"Craig did a professional job and was polite, punctual and pleasant to deal with. Would definitely contact again. "
 
 
 
 


Review 23 Feb 2016
Recommended by customer in OX3
51.7681, -1.2001
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Consumer unit relocation

"Needed this work done at short notice and Craig was superb."
 
 
 
 


Review 29 Nov 2015
Recommended by customer in OX44
51.7127, -1.1548
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Sensor Security lighting

"I contacted Craig on recommendation by local electrical suppliers in Cowley, to fit eternal security lighting at our property. His service was excellent from start to finish: he came out within a week of my first approach, and despite difficult weather conditions which could understandably have led him to cancel and reschedule, he and his colleague turned up on time and carried out the work. He then sent me the relevant certification. In these days of below par customer service I would like to complement Craig on a job well done! I have since introduced him to my firm. "
 
 
 
 


Review 8 Nov 2015
Recommended by customer in OX3
51.7613, -1.2116
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Finding cause for fusebox tripping

"Very happy that Craig could come out on a Sat at short notice when our electricity kept going out leaving our boiler unstartable. He was friendly, and appeared systematic and thorough and explained what he was doing throughout."
 
 
 
 


Review 20 Oct 2015
Recommended by customer in ox2
51.7841, -1.2627
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cooker Fitted

"Excellent work, prompt, reasonably priced, professional attitude. I would definitely recommend to others."
 
 
 
 


Review 20 Oct 2015
Recommended by customer in OX4
51.7490, -1.2366
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Light fittings change and switch change

"Friendly and reliable service from Craig. Very happy with the price too. I'll definitely be getting him back the next time I need electrical works."
 
 
 
 


Review 5 Oct 2015
Recommended by customer in OX3
51.7685, -1.2286
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
PAT testing and DEICR Certificate

"Very happy with Craig's visit. He was thorough and efficient and sent the paperwork through the same day by email. His hourly rate is reasonable."
 
 
 
 


Review 2 Oct 2015
Recommended by customer in OX3
51.7579, -1.1899
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Garage Lighting and Power

"I would like to recommend this electrician highly! I Phoned Craig in the morning as i was let down by my previous electrician, Craig was more than helpful and carried out the work within 48 hours of contacting him. A very good job was done, very clean, neat and tidy! Thank you Craig..."
 
 
 
 


Review 1 Oct 2015
Recommended by customer in OX28
51.7830, -1.2939
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Commercial fault finding

"Very professional and efficient. We needed someone to come out urgently and he rearranged his morning to fit us in, even though we had never used him before. He found the problem, went out to get the part and fixed it within 2 hours. We will definitely be using Craig again and would highly recommend him!"
 
 
 
 


Review 2 Aug 2015
Recommended by customer in ox26
51.9104, -1.1465
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Consumer Board Relocated & Updated, Wiring of Heating System

"Craig carried out the required work in a professional manner from estimate to completion. would happily recommend."
 
 
 
 


Review 6 Jul 2015
Recommended by customer in OX9
51.7479, -0.9766
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Domestic lighting installation

"Craig is very diligent and dependable. I wouldn't hesitate to recommend him."
 
 
 
 


Review 23 Jun 2015
Recommended by customer in OX4
51.7507, -1.2386
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Electrical repair work

"I have used Craig Holloway for many years and always found his work to be excellent quality and good value for money. He's a pleasure to deal with and i've never had a single issue. Craig is one of the rare people that not only says what he says going to do, but in fact over delivers and offers excellent advice. I would have no issue recommending Craig to anyone and i will continue to use him long into the future. Superb tradesman that responds quickly and at a fair price. Highly recommended. "
 
 
 
 

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