N R G Services Electrical Contractors Ltd

3 Bunwell Road, Spooner Row
Wymondham
Norfolk
NR18 9LH

52.5318, 1.0903

Electrician

Listed under:  Electrical Test & Inspection, Electricians
100% recommended   Rating 9.9/10
164 reviews since 2010
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 164 reviews since 2010
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed

 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Fitted spotlights in bathroom put up two new light fittings that we provided in work room. Removed a redundant light from outside front door and put in new switch. Adjusted height of lounge light chec...."   more
 
" Excellent service, prompt , on time, neat and tidy."   more
 
" Excellent, professional workmanship"   more
 
" Nick and Conor were friendly, tidy and worked very professional to complete the job. They were very tidy and cleared up afterwards. The price charged was very fair and I would, and have, recommend the...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 99%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 99%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 94%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 94%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 10
advise 4
agreed 4
best 5
care 4
charges 4
clean 13
cleaned 5
Conor 4
courteous 5
definitely 7
dust 4
Efficient 21
efficiently 9
electrical 10
electrician 7
excellent 32
explained 13
extremely 7
finish 4
Fitted 5
fittings 4
friendly 18
friends 4
good 23
Griffin 8
happy 14
helpful 18
highly 12
light 5
manner 5
neat 6
Neil 37
NRG 28
pleasant 5
pleased 17
polite 17
professional 33
prompt 4
quality 7
quickly 4
recommend 33
recommended 10
recommending 8
reliable 12
satisfied 7
service 32
services 24
standard 10
tidy 26
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 1 Apr 2019
Recommended by customer in NR16
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
52.4940, 1.0983
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £342

"Fitted spotlights in bathroom put up two new light fittings that we provided in work room. Removed a redundant light from outside front door and put in new switch. Adjusted height of lounge light checked earth connections. Over the last 4 years NRG services have done a wide range of electrical work for us. It has been of this excellent standard throughout. Overall Neil has been one of the best electrician. We have ever used."
 
 
 
 
Team:
Neil Conor
 
 
 


Review 28 Mar 2019
Recommended by customer in NR1
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.6288, 1.3156
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of electrical consumer unit.
Replacement of out of data smoke alarms.
 
Cost: £934

"Excellent service, prompt , on time, neat and tidy."
 
 
 
 
Team:
Neil Griffin Conor Wise
 
 
 


Review 26 Mar 2019
Recommended by customer in NR12
 My Age: 60 - 69 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
52.7046, 1.4145
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Variable costs as work was done over a period of time.
 

"Excellent, professional workmanship"
 
 
 
 
Team:
Neil Griffin Conor Wise
 
 
 


Review 25 Mar 2019
Recommended by customer
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
Team:
Neil Conor
 
 
 


Review 18 Mar 2019
Recommended by customer in NR18
 My Age: 70 + 
 I'm: Male 
 I have known this business: 1 - 5 years 
52.5780, 1.0561
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement fan for bathroom switch for kitchen lights.
 
Cost: £125

"Nick and Conor were friendly, tidy and worked very professional to complete the job. They were very tidy and cleared up afterwards. The price charged was very fair and I would, and have, recommend them to friends. "
 
 
 
 
Team:
Neil Conor
 
 
 


Review 11 Mar 2019
Recommended by customer in IP20
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
52.4007, 1.2999
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of new fuse board. Replacement of two smoke alarms-wired in. Replaced light ceiling flex. Tested (PAT) two appliances.
 
Cost: £832

"Neil was very helpful and accommodating. Very clear explanations of work carried out. Prompt, clean/tidy wok- used dust sheets. No hesitation in recommending NRG services."
 
 
 
 
Team:
Neil Griffin Conor Wise
 
 
 


Review 5 Mar 2019
Recommended by customer in NR6
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
52.6706, 1.2885
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Complete new electrical installation to industrial building.
 
Cost: £20000

"Neil was very helpful at decision stage giving sound advise. Installation had to be co-ordinated with builders progress.
Neil and Conor are highly recommended. "
 
 
 
 
Team:
Neil Conor
 
 
 


Review 5 Mar 2019
Recommended by customer in NR5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
52.6305, 1.2552
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Updating central heating controls.
 
Cost: £252

"We have used Neil before and have always been happy with the quality of his work and would recommend him to others. "
 
 
 
 
Team:
Neil
 
 
 


Review 5 Mar 2019
Recommended by customer in NR17
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
52.5275, 0.9763
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Complete wiring in a new self-blind house.
 
Cost: £8000

"Neil and Conor were very professional throughout the installation.
No details was too small. They worked well with other tradesmen and were on time and within budget.
Neil gave us a lot of advise as the build progressed for which we were very grateful. All round an excellent job. "
 
 
 
 
Team:
Neil Conor
 
 
 


Review 22 Feb 2019
Recommended by customer in NR18
 My Age: 70 + 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
52.5689, 1.1126
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove old ceiling light in bathroom and install new one.
 
Cost: £82

"Neil Griffin always does a good job. Quiet and efficient - very helpful young man. "
 
 
 
 
Team:
Neil Griffin Conor Wise
 
 
 


Review 22 Feb 2019
Recommended by customer in NR9
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
52.6201, 1.2000
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Three different rooms/cupboards
1.Disconnect existing light and supply and install a new LED 4ft batten.
2.Disconnect existing light and supply and install a new LED 15W round flush fitting.
3.Disconnect existing lights and supply and install a new 600mm LED slimline strip light
(wiring adjusted)
 
Cost: £237

"Quick
Clean
Efficient
"
 
 
 
 
Team:
Neil Griffin Conor Wise
 
 
 


Review 21 Feb 2019
Recommended by customer in NR1
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
52.6308, 1.3089
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacing bathroom light fitting.
 
Cost: £93

"Was very good of him to fit us in at a very busy time of gear in the run up to Christmas.
Excellent communication and time keeping - would definitely recommend. "
 
 
 
 
Team:
Neil Griffin Conor Wise
 
 
 


Review 21 Feb 2019
Recommended by customer in NR16
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
52.4771, 1.1203
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Install external socket
Install new PIR
 
Cost: £130

"Excellent work - all carried out as agreed NRC's have done a great number of job's over many years - all carried out perfectly. "
 
 
 
 
Team:
Neil Griffin Conor Wise
 
 
 


Review 19 Feb 2019
Recommended by customer in NR4
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
52.6041, 1.2591
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Electrical works for the two bathroom
 

"All Ok"
 
 
 
 
Team:
Neil Griffin Conor Wise
 
 
 


Review 9 Nov 2017
Recommended by customer in NR17
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
52.5157, 1.0058
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House - new consumer unit - extra sockets and telephone point - removal. Old light fittings - new lights and fittings fitted. Safety testing.
Garage - updating electrics - remove old lights and fit new.
Outside - remove old lights.
 
Cost: £1576

"Patient and obliging despite all my questions and query."
 
 
 
 
Team:
Neil Connor
 
 
 


Review 27 Oct 2017
Recommended by customer in NR20
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
52.7052, 0.9794
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Total rewire of bungalow.
 
Cost: £4722

"Neil was very proactive giving good advice and recommendations. Really pleased with the outcome."
 
 
 
 
Team:
Neil Griffin Conor Wise
 
 
 


Review 31 Jul 2017
Recommended by customer in NR9
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
52.5960, 1.1694
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Very good phoned in morning afternoon they work there very good work."
 
 
 
 
Team:
Neil Griffin Conor Wise
 
 
 


Review 17 Jul 2017
Recommended by customer in NR27
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
52.9314, 1.2962
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Update electrical domestic installation, distribution board consumer use lighting and power points in a refitted kitchen.
 
Cost: £1212

"Neil and his co- worker were professional, caring, tidy and carried out an efficient job with care and consideration.
The requirements were clearly explained before hand and the completed work talked through afterwards. Excellent service. Thank You!
All paper work and certificates daily received."
 
 
 
 
Team:
Neil Conor
 
 
 


Review 29 Jun 2017
Recommended by customer in IP21
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.4061, 1.1968
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We booked Neil to PAT test our holiday cottage, 98 then to upgrade the consumer unit 546.
 
Cost: £644

"Thorough, helpful, tidy, no hidden costs. Will definitely use NRG again. Plus Neil also owns a company that make great jam!!"
 
 
 
 
Team:
Neil Conor
 
 
 


Review 2 Jun 2017
Recommended by customer in NR18
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
52.5776, 1.1080
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Various electrical wiring fitting and alarms.
 
Cost: £2000

"Brilliant advice and co-operation with other trades throughout. "
 
 
 
 
Team:
Neil Griffin Conor Wise
 
 
 

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