Donald Ross Estate Agents Ltd

11 Beresford Terrace
AYR
Ayrshire
KA7 2ER
55.4575, -4.6290

Estate Agents

www.donaldross.co.uk

office@donaldross.co.uk

01292 288 222

01292 280 083

Listed under: Estate Agents - Residential Sales

100% recommended: 9.5/10
27 reviews since 2011

Satisfaction Ratings

Overall Rating		9.5/10

Professional		9.4/10

Knowledgeable		9.4/10

Friendly		9.6/10

Helpful		9.4/10



Code of Practice

Sellers: Ombudsman	74%

Sellers: Fees	100%

Sellers: Buyer services	75%

Sellers: Particulars	100%

Sellers: Viewing	100%

Sellers: Offers	88%

Sellers: Marketing	75%

Buyers: Ombudsman	80%

Buyers: Marketing	50%

Buyers: Accuracy	100%

Buyers: Offer	100%

Recent Reviews

" First class experience from start to finish. I would have no problem recommending this company in the future. My house was sold from start to finish...." more

" Excellent service, very professional" more

" Donald Ross are very good estate agents. They are friendly and professional and generally sent round good prospective buyers. My only slight criti...." more

" We were delighted with the service provided and the result of a sale within 5 weeks of going on sale was because of the hard work of the team who neve...." more

About Us (Information provided by the businesses)

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Legal Name: Donald Ross Estate Agents Ltd. Limited Company.

SUMMARY OF ALL REVIEWS

Reviews by Month
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REVIEWS LISTED BELOW
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Review 17 Feb 2012 Recommended by customer in Troon, KA10 55.5645, -4.6447 business Donald Ross Estate Agents Ltd http://www.referenceline.com/estate_agents-in-ayr-donaldrossestateagentsltd-16912	Cost: £105000

Satisfaction Ratings

Overall Rating

10/10

Show All


Professional		10/10
The firm acted professionally at all times

Knowledgeable		10/10
The firm showed a good knowledge of local market conditions

Friendly		10/10
The staff are friendly and give clear and helpful information

Helpful		10/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Sellers: Ombudsman

Yes

SELLERS Did the firm make you aware of their membership of the Property Ombudsman scheme (e.g. is the TPO logo shown on the sales particulars for your property)?

Sellers: Fees

Yes

SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing before marketing your property?

Sellers: Buyer services

Yes

SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?

Sellers: Particulars

Yes

SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?

Sellers: Viewing

Yes

SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?

Sellers: Offers

Yes

SELLERS Did the firm confirm all offers in writing?

Buyers: Ombudsman

Yes

BUYERS Did the firm make you aware of their membership of the TPO scheme (e.g. is the logo shown on the sale particulars you received)?

Buyers: Accuracy

Yes

BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?

Buyers: Offer

Yes

BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?

Customer Review

2 bedroom semi-detached within residential area close to schools in Troon

" First class experience from start to finish. I would have no problem recommending this company in the future. My house was sold from start to finish in 11 days despite the current market conditions. "

Review 15 Feb 2012 Recommended by customer in Ayr, Ka7 55.4523, -4.6013 business Donald Ross Estate Agents Ltd http://www.referenceline.com/estate_agents-in-ayr-donaldrossestateagentsltd-16912	Cost: £129000

Satisfaction Ratings

Overall Rating

10/10

Show All


Professional		10/10
The firm acted professionally at all times

Knowledgeable		10/10
The firm showed a good knowledge of local market conditions

Friendly		10/10
The staff are friendly and give clear and helpful information

Helpful		10/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Sellers: Ombudsman

Yes

SELLERS Did the firm make you aware of their membership of the Property Ombudsman scheme (e.g. is the TPO logo shown on the sales particulars for your property)?

Sellers: Fees

Yes

SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing before marketing your property?

Sellers: Buyer services

Yes

SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?

Sellers: Particulars

Yes

SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?

Sellers: Viewing

Yes

SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?

Sellers: Offers

Yes

SELLERS Did the firm confirm all offers in writing?

Customer Review

Three bedroomed semi-detached villa in a nice area, convenient for shops and schools.

" Excellent service, very professional "

Review 10 Feb 2012 Recommended by customer in Ayr, KA7 55.4471, -4.6011 business Donald Ross Estate Agents Ltd http://www.referenceline.com/estate_agents-in-ayr-donaldrossestateagentsltd-16912	Cost: £193500

Satisfaction Ratings

Overall Rating

9/10

Show All


Professional		9/10
The firm acted professionally at all times

Knowledgeable		9/10
The firm showed a good knowledge of local market conditions

Friendly		9/10
The staff are friendly and give clear and helpful information

Helpful		9/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Sellers: Fees

Yes

SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing before marketing your property?

Sellers: Buyer services

Yes

SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?

Sellers: Particulars

Yes

SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?

Sellers: Viewing

Yes

SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?

Sellers: Offers

Yes

SELLERS Did the firm confirm all offers in writing?

Customer Review

Mid terraced sandstone villa in Ayr

" Donald Ross are very good estate agents. They are friendly and professional and generally sent round good prospective buyers.

My only slight critism would be that I felt they were happy for me to accept the offer even though it was less that I was looking for. I'm realistic when selling properties but I felt £11,500 below valuation was a little light.

Ultimately though, it was my decision and I accepted the offer. Overall, a positive experience.

I have used Donald Ross to sell 2 properties for me and I'd happily use them again. "

Review 1 Feb 2012 Recommended by customer in Prestwick, KA9 55.5174, -4.5988 business Donald Ross Estate Agents Ltd http://www.referenceline.com/estate_agents-in-ayr-donaldrossestateagentsltd-16912	Cost: £19700

Satisfaction Ratings

Overall Rating

10/10

Show All


Professional		10/10
The firm acted professionally at all times

Knowledgeable		10/10
The firm showed a good knowledge of local market conditions

Friendly		10/10
The staff are friendly and give clear and helpful information

Helpful		10/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Sellers: Fees

Yes

SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing before marketing your property?

Sellers: Particulars

Yes

SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?

Sellers: Viewing

Yes

SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?

Sellers: Offers

SELLERS Did the firm confirm all offers in writing?

Sellers: Marketing

SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?

Buyers: Marketing

BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?

Buyers: Accuracy

Yes

BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?

Buyers: Offer

Yes

BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?

Customer Review

Bungalow Ayr

" We were delighted with the service provided and the result of a sale within 5 weeks of going on sale was because of the hard work of the team who never failed to keep us up to date on what was happening, even when that was very little, and got us plenty of viewers through the door. I have recommended their services to others and my sister has now put her house on the market with them. "

Review 31 Jan 2012 Recommended by customer in Ayr, Ka72 55.4515, -4.6390 business Donald Ross Estate Agents Ltd http://www.referenceline.com/estate_agents-in-ayr-donaldrossestateagentsltd-16912	Cost: £182000

Satisfaction Ratings

Overall Rating

10/10

Show All


Professional		10/10
The firm acted professionally at all times

Knowledgeable		10/10
The firm showed a good knowledge of local market conditions

Friendly		10/10
The staff are friendly and give clear and helpful information

Helpful		10/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Sellers: Ombudsman

Yes

SELLERS Did the firm make you aware of their membership of the Property Ombudsman scheme (e.g. is the TPO logo shown on the sales particulars for your property)?

Sellers: Fees

Yes

SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing before marketing your property?

Sellers: Buyer services

Yes

SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?

Sellers: Particulars

Yes

SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?

Sellers: Viewing

Yes

SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?

Sellers: Offers

Yes

SELLERS Did the firm confirm all offers in writing?

Customer Review

Town centre , apartment in 1872 listed building

" The team was very attentive to any questions etc I had and gave a prompt response to all queries.they worked tirelessly to get the right buyers for me and kept me informed continuously during the offer process. "

Review 27 Jan 2012 Recommended by customer in Maybole, KA19 55.2889, -4.6900 business Donald Ross Estate Agents Ltd http://www.referenceline.com/estate_agents-in-ayr-donaldrossestateagentsltd-16912	Cost: £200000

Satisfaction Ratings

Overall Rating

9.5/10

Show All


Professional		10/10
The firm acted professionally at all times

Knowledgeable		9/10
The firm showed a good knowledge of local market conditions

Friendly		10/10
The staff are friendly and give clear and helpful information

Helpful		9/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Sellers: Ombudsman

SELLERS Did the firm make you aware of their membership of the Property Ombudsman scheme (e.g. is the TPO logo shown on the sales particulars for your property)?

Sellers: Fees

Yes

SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing before marketing your property?

Sellers: Buyer services

SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?

Sellers: Particulars

Yes

SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?

Sellers: Viewing

Yes

SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?

Sellers: Offers

Yes

SELLERS Did the firm confirm all offers in writing?

Customer Review

country cottage south ayrshire

" Did well in getting the property sold quickly, in the current market. "

Review 27 Jan 2012 Recommended by customer in Ayr, KA8 55.4640, -4.6191 business Donald Ross Estate Agents Ltd http://www.referenceline.com/estate_agents-in-ayr-donaldrossestateagentsltd-16912	Cost: £193000

Satisfaction Ratings

Overall Rating

9.5/10

Show All


Professional		9/10
The firm acted professionally at all times

Knowledgeable		9/10
The firm showed a good knowledge of local market conditions

Friendly		10/10
The staff are friendly and give clear and helpful information

Helpful		10/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Sellers: Ombudsman

Yes

SELLERS Did the firm make you aware of their membership of the Property Ombudsman scheme (e.g. is the TPO logo shown on the sales particulars for your property)?

Sellers: Fees

Yes

SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing before marketing your property?

Sellers: Buyer services

SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?

Sellers: Particulars

Yes

SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?

Sellers: Viewing

Yes

SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?

Customer Review

Four bedroom semi-detached red sandstone traditional villa

" This is the first time we have used Donald Ross and would highly recommend the company to anyone wishing to sell their property.

We found their approach to be very proffesional and knowledgeable. "

Review 26 Jan 2012 Recommended by customer in Maybole, ka19 55.3897, -4.6441 business Donald Ross Estate Agents Ltd http://www.referenceline.com/estate_agents-in-ayr-donaldrossestateagentsltd-16912	Cost: £150000

Satisfaction Ratings

Overall Rating

10/10

Show All


Professional		10/10
The firm acted professionally at all times

Knowledgeable		10/10
The firm showed a good knowledge of local market conditions

Friendly		10/10
The staff are friendly and give clear and helpful information

Helpful		10/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Sellers: Ombudsman

Yes

SELLERS Did the firm make you aware of their membership of the Property Ombudsman scheme (e.g. is the TPO logo shown on the sales particulars for your property)?

Sellers: Fees

Yes

SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing before marketing your property?

Sellers: Buyer services

Yes

SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?

Sellers: Particulars

Yes

SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?

Sellers: Viewing

Yes

SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?

Sellers: Offers

Yes

SELLERS Did the firm confirm all offers in writing?

Customer Review

3 Bed Bungalow, South Ayrshire

" Excellent Service, no complaints and would use them again without hesitation. "

Review 26 Jan 2012 Recommended by customer in Maybole, KA19 55.3579, -4.6858 business Donald Ross Estate Agents Ltd http://www.referenceline.com/estate_agents-in-ayr-donaldrossestateagentsltd-16912	Cost: £100000

Satisfaction Ratings

Overall Rating

10/10

Show All


Professional		10/10
The firm acted professionally at all times

Knowledgeable		10/10
The firm showed a good knowledge of local market conditions

Friendly		10/10
The staff are friendly and give clear and helpful information

Helpful		10/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Sellers: Fees

Yes

SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing before marketing your property?

Sellers: Particulars

Yes

SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?

Sellers: Viewing

Yes

SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?

Sellers: Offers

Yes

SELLERS Did the firm confirm all offers in writing?

Customer Review

Two bedroom detached bungalow in Maybole, Ayrshire with south facing sunny back garden plus garage.

" Completely satisfied with all transactions carried out by the firm. "

Review 26 Jan 2012 Recommended by customer in Maybole, KA19 55.3543, -4.6913 business Donald Ross Estate Agents Ltd http://www.referenceline.com/estate_agents-in-ayr-donaldrossestateagentsltd-16912	Cost: £235000

Satisfaction Ratings

Overall Rating

5.5/10

Show All


Professional		6/10
The firm acted professionally at all times

Knowledgeable		5/10
The firm showed a good knowledge of local market conditions

Friendly		6/10
The staff are friendly and give clear and helpful information

Helpful		5/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Sellers: Fees

Yes

SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing before marketing your property?

Sellers: Buyer services

SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?

Sellers: Particulars

Yes

SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?

Sellers: Viewing

Yes

SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?

Sellers: Offers

SELLERS Did the firm confirm all offers in writing?

Customer Review

Detached red sandstone 5 bedroom villa with garage within large walled garden in Maybole

" Draft schedule was inaccurate and required alteration and amendment "

Review 25 Jan 2012 Recommended by customer in Ayr, KA80 55.4623, -4.6198 business Donald Ross Estate Agents Ltd http://www.referenceline.com/estate_agents-in-ayr-donaldrossestateagentsltd-16912	Cost: £275000

Satisfaction Ratings

Overall Rating

8.8/10

Show All


Professional		9/10
The firm acted professionally at all times

Knowledgeable		9/10
The firm showed a good knowledge of local market conditions

Friendly		9/10
The staff are friendly and give clear and helpful information

Helpful		8/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Sellers: Ombudsman

Yes

SELLERS Did the firm make you aware of their membership of the Property Ombudsman scheme (e.g. is the TPO logo shown on the sales particulars for your property)?

Sellers: Fees

Yes

SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing before marketing your property?

Sellers: Buyer services

Yes

SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?

Sellers: Particulars

Yes

SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?

Sellers: Viewing

Yes

SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?

Sellers: Offers

Yes

SELLERS Did the firm confirm all offers in writing?

Customer Review

four bedroomed detached house

" Very good particulars produced. very professional. We used them to buy the house and were pleased we also chose them to sell it. We only had one viewing which resulted in an offer we accepted so the firm did not need to do too much. "

Review 24 Jan 2012 Recommended by customer in Ayr, KA7 55.4334, -4.6266 business Donald Ross Estate Agents Ltd http://www.referenceline.com/estate_agents-in-ayr-donaldrossestateagentsltd-16912	Cost: £240000

Satisfaction Ratings

Overall Rating

10/10

Show All


Professional		10/10
The firm acted professionally at all times

Knowledgeable		10/10
The firm showed a good knowledge of local market conditions

Friendly		10/10
The staff are friendly and give clear and helpful information

Helpful		10/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Sellers: Ombudsman

Yes

SELLERS Did the firm make you aware of their membership of the Property Ombudsman scheme (e.g. is the TPO logo shown on the sales particulars for your property)?

Sellers: Fees

Yes

SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing before marketing your property?

Sellers: Buyer services

Yes

SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?

Sellers: Particulars

Yes

SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?

Sellers: Viewing

Yes

SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?

Sellers: Offers

Yes

SELLERS Did the firm confirm all offers in writing?

Sellers: Marketing

Yes

SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?

Customer Review

3-4 Bedroomed Bungalow, close to the town centre

" We were delighted by the service received from Donald Ross. They were very professional, easy to deal with and always kept you up to date with everything on a regular basis. Everything ran smoothly and there charges were very reasonable compared to other estate agents. Would definately recommend them. "

Review 24 Jan 2012 Recommended by customer in Prestwick, KA9 55.5036, -4.6083 business Donald Ross Estate Agents Ltd http://www.referenceline.com/estate_agents-in-ayr-donaldrossestateagentsltd-16912	Cost: £145000

Satisfaction Ratings

Overall Rating

9/10

Show All


Professional		9/10
The firm acted professionally at all times

Knowledgeable		9/10
The firm showed a good knowledge of local market conditions

Friendly		9/10
The staff are friendly and give clear and helpful information

Helpful		9/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Sellers: Ombudsman

Yes

SELLERS Did the firm make you aware of their membership of the Property Ombudsman scheme (e.g. is the TPO logo shown on the sales particulars for your property)?

Sellers: Fees

Yes

SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing before marketing your property?

Sellers: Particulars

Yes

SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?

Sellers: Viewing

Yes

SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?

Sellers: Offers

Yes

SELLERS Did the firm confirm all offers in writing?

Buyers: Ombudsman

Yes

BUYERS Did the firm make you aware of their membership of the TPO scheme (e.g. is the logo shown on the sale particulars you received)?

Buyers: Accuracy

Yes

BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?

Buyers: Offer

Yes

BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?

Customer Review

4 apartment cottage

" I was very happy with the expertise and
knowledge of the firm

Once I sold I then bought one through the same firm and therefor the transacations was that much simplier.

The staff were very polite at all times and I would recommend to anyone. "

Review 24 Jan 2012 Recommended by customer in Ayr, KA7 55.4305, -4.6596 business Donald Ross Estate Agents Ltd http://www.referenceline.com/estate_agents-in-ayr-donaldrossestateagentsltd-16912	Cost: £199950

Satisfaction Ratings

Overall Rating

10/10

Show All


Professional		10/10
The firm acted professionally at all times

Knowledgeable		10/10
The firm showed a good knowledge of local market conditions

Friendly		10/10
The staff are friendly and give clear and helpful information

Helpful		10/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Sellers: Ombudsman

SELLERS Did the firm make you aware of their membership of the Property Ombudsman scheme (e.g. is the TPO logo shown on the sales particulars for your property)?

Sellers: Fees

Yes

SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing before marketing your property?

Sellers: Buyer services

Yes

SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?

Sellers: Particulars

Yes

SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?

Sellers: Viewing

Yes

SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?

Sellers: Offers

Yes

SELLERS Did the firm confirm all offers in writing?

Buyers: Ombudsman

BUYERS Did the firm make you aware of their membership of the TPO scheme (e.g. is the logo shown on the sale particulars you received)?

Buyers: Accuracy

Yes

BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?

Buyers: Offer

Yes

BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?

Customer Review

4 bedroom detached house

" Our house took a long time to sell and at times we were disheartened if it ever would sell. However your firm were very encouraging and advised us on changes that we should conside e.g advertising, price drop etc to be made to reflect the changes in the housing market. These worked and we sold. We could not immediately find a house we wanted for a home and bought an interim smaller house from yourselves and again the service was excellent "

Review 24 Jan 2012 Recommended by customer in Ayr, KA7 55.4515, -4.6390 business Donald Ross Estate Agents Ltd http://www.referenceline.com/estate_agents-in-ayr-donaldrossestateagentsltd-16912	Cost: £375000

Satisfaction Ratings

Overall Rating

9.3/10

Show All


Professional		10/10
The firm acted professionally at all times

Knowledgeable		10/10
The firm showed a good knowledge of local market conditions

Friendly		10/10
The staff are friendly and give clear and helpful information

Helpful		7/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Sellers: Ombudsman

SELLERS Did the firm make you aware of their membership of the Property Ombudsman scheme (e.g. is the TPO logo shown on the sales particulars for your property)?

Sellers: Fees

Yes

SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing before marketing your property?

Sellers: Buyer services

SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?

Sellers: Particulars

Yes

SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?

Sellers: Viewing

Yes

SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?

Sellers: Offers

SELLERS Did the firm confirm all offers in writing?

Customer Review

Detached villa , south Ayr

" Acted very professionally at all times and would recommend to others. "

Review 23 Jan 2012 Recommended by customer in Ayr, KA8 55.4622, -4.6206 business Donald Ross Estate Agents Ltd http://www.referenceline.com/estate_agents-in-ayr-donaldrossestateagentsltd-16912	Cost: £240000

Satisfaction Ratings

Overall Rating

10/10

Show All


Professional		10/10
The firm acted professionally at all times

Knowledgeable		10/10
The firm showed a good knowledge of local market conditions

Friendly		10/10
The staff are friendly and give clear and helpful information

Helpful		10/10
The firm helped in the negotiations between buyer and seller