Fox & Sons - Sales

1 Devonshire Square
Bexhill-on-sea
East Sussex
TN40 1AB

50.8406, 0.4731

Estate Agents

Listed under:  Estate Agents
86% recommended   Rating 8.3/10
14 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
8.3/10 Overall Rating 8.3/10
Based on 14 reviews since 2007
 
 
 
Professional
7.9/10 Professional Rating 7.9
The firm acted professionally at all times

 
Knowledgeable
8.5/10 Knowledgeable Rating 8.5
The firm showed a good knowledge of local market conditions

 
Friendly
8.3/10 Friendly Rating 8.3
The staff are friendly and give clear and helpful information

 
Helpful
8.4/10 Helpful Rating 8.4
The firm helped in the negotiations between buyer and seller

 
 
 
Recent Reviews 
 
" I had good advice regarding price from the agents. My negotiator was friendly and helpful but not too pushy."   more
 
" Efficient communication by phone, mail and in person. Always in attendance at viewings."   more
 
" We paid a “fast track” payment upfront of £240 to market property quickly. However, after instructing in Sep 2011 we only achieved completion on a sale in August 2013, and then only after a substantia...."   more
 
" The agents were friendly and very helpful even after completion."   more
 
About Us



Businesses
login to your control panel
to add your video or text here
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Sellers: Ombudsman: 57%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 100%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 71%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 86%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 88%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 88%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 25%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 80%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 80%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 83%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 100%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

contact 2
Fox 3
friendly 2
good 4
happy 2
helpful 3
lady 2
property 3
service 2
“fast 1
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

1

Budget:  

Review 19 Sep 2013
Recommended by customer in TN40
50.8497, 0.4916
 
 
Satisfaction Ratings
 
Professional 7/10
The firm acted professionally at all times
Knowledgeable 7/10
The firm showed a good knowledge of local market conditions
Friendly 7/10
The staff are friendly and give clear and helpful information
Helpful 8/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
   Customer Review
 
Grade II listed building with modern flat inside. Over 55 age limit, good communal garden.
 
Cost: £115000

"I had good advice regarding price from the agents. My negotiator was friendly and helpful but not too pushy."
 
 
 
 
 
 


Review 18 Sep 2013
Recommended by customer in TN40
50.8497, 0.4916
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
   Customer Review
 
1st floor, 2 Bedroom flat with balcony in listed building.
 
Cost: £115000

"Efficient communication by phone, mail and in person. Always in attendance at viewings."
 
 
 
 
 
 


Review 17 Sep 2013
Not Recommended by customer in TN40
50.8468, 0.4878
 
 
Satisfaction Ratings
 
Professional 5/10
The firm acted professionally at all times
Knowledgeable 5/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
   Customer Review
 
2 bed 1st floor flat.
 
Cost: £118500

"We paid a “fast track” payment upfront of £240 to market property quickly. However, after instructing in Sep 2011 we only achieved completion on a sale in August 2013, and then only after a substantial reduction in price and selling below mortgage amount. I know it has been a difficult time for selling, but 2 years?"
 
 
 
 
 
 


Review 16 Sep 2013
Recommended by customer in TN40
50.8415, 0.4768
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
   Customer Review
 
It was a one bedroom flat in a retirement block of 40 flats.
 
Cost: £50000

"The usual good service from a company that I have used before and known for many years. They went out of their way to sort out problems between solicitors."
 
 
 
 
 
 


Review 16 Sep 2013
Recommended by customer in TN40
50.8415, 0.4768
 
 
Satisfaction Ratings
 
Professional 6/10
The firm acted professionally at all times
Knowledgeable 7/10
The firm showed a good knowledge of local market conditions
Friendly 7/10
The staff are friendly and give clear and helpful information
Helpful 7/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
   Customer Review
 
Retirement flat Bexhill.
 
Cost: £50000

"The agents were friendly and very helpful even after completion."
 
 
 
 
 
 


Review 10 Sep 2013
Recommended by customer in TN40
50.8508, 0.4722
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
   Customer Review
 
3 bed semi-detached house in Bexhill-On-Sea.
 
Cost: £169000

"The lady from Fox & Sons Charlotte Osborne was fantastic. She was the agent for the seller but helped us whenever use needed it she is a definite asset to the company. Have not anything bad to say. She went above and beyond the call of duty."
 
 
 
 
 
 


Review 6 Sep 2013
Recommended by customer in TN40
50.8389, 0.4785
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
   Customer Review
 
Mid terrace house, near town & close to seafront, 2 en-suite bedrooms.
 
Cost: £220000

"Very good, professional, informative, happy. Thanks."
 
 
 
 
 
 


Review 4 May 2007
Not Recommended by customer in TN40
50.8495, 0.5017
 
 
Satisfaction Ratings
 
Professional 1/10
The firm acted professionally at all times
Friendly 1/10
The staff are friendly and give clear and helpful information
Helpful 1/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
   Customer Review
 
Cost: £135000

"Arrangements were originally made with my mother a few weeks before she died. I feel the money charged was taking advantage of her mental and physical condition. After she died the agent was very impatient with me because the probate took a while to go through. He seemed reluctant to allow contact with myself and the buyers. To the point of allowing them and their builders access to the property without my knowledge before completion."
 
 
 
 
 
 


Review 12 Apr 2007
Recommended by customer in TN39
50.8440, 0.4641
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
   Customer Review
 
3 bed semi
 
Cost: £185000

"Fox & Sons, Bexhill, Caroline was a very helpful and courteous young lady who negotiated very well and kept us in touch all the time."
 
 
 
 
 
 


Review 12 Apr 2007
Recommended by customer in TN39
50.8341, 0.4283
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
   Customer Review
 
Cost: £228000

"All the staff I had contact with were able to make a stressful time less onerous. Residential Sales Manager, Jo Rhoades, is a credit to Fox & Sons. In general estate agents do not have a good reputation; the staff at this office are an exception."
 
 
 
 
 
 


Review 11 Apr 2007
Recommended by customer
 
 
Satisfaction Ratings
 
Professional 6/10
The firm acted professionally at all times
Knowledgeable 6/10
The firm showed a good knowledge of local market conditions
Friendly 6/10
The staff are friendly and give clear and helpful information
Helpful 7/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
   Customer Review
 
 
 
 
 


Review 7 Apr 2007
Recommended by customer
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
   Customer Review
 
Cost: £102000
 
 
 
 


Review 7 Apr 2007
Recommended by customer in TN39
50.8341, 0.4283
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
   Customer Review
 
Cost: £228000
 
 
 
 


Review 5 Apr 2007
Recommended by customer in TN40
50.8422, 0.4867
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 8/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
   Customer Review
 
Cost: £155000

"I was very happy with the service and only wish that I had used this branch to sell the property I was leaving."
 
 
 
 
 
 

Back to top

1