Haigh & Sons Estate Agents - Sales

43 North View, Westbury Park
Bristol

BS6 7PY

Estate Agents

Listed under:  Estate Agents
100% recommended   Rating Haigh & Sons Estate Agents - Sales 9.5/100
57 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
 9.5 /10 Overall Rating 9.5/10
Based on 57 reviews since 2008
 
 
 
Professional 9.4/10 Professional Rating 9.4
The firm acted professionally at all times
 
Knowledgeable 9.5/10 Knowledgeable Rating 9.5
The firm showed a good knowledge of local market conditions
 
Friendly 9.4/10 Friendly Rating 9.4
The staff are friendly and give clear and helpful information
 
Helpful 9.6/10 Helpful Rating 9.6
The firm helped in the negotiations between buyer and seller
 
 
 
Recent Reviews 
 
" Didn't know how much to pitch price - too - high as surveyors knocked down. Conveyancing very tedious. Estate agents stepped up and was helpful in providing info to me regarding chain & progress. Aft...."   more
 
" Haigh & Sons were the shining light in a tortuous process. Their professionalism, efficiency and good communication were exemplary. I would heartily recommend them. They even sent me a house warming g...."   more
 
" I was very pleased with the service given. Personal, attentive to detail - polite and pleasant manner - hardworking."   more
 
" Could not have had better support. During a long and difficult sale. Due to circumstances beyond the control of either myself or the agents."   more
 
About Us

Family run estate agency successfully selling property throughout Bristol and the surrounding areas. Extensive internet coverage ensures maximum exposure of your property, plus our associated office in Park Lane, Mayfair enables us to show your home to London-based buyers
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Sellers: Ombudsman: 76%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 100%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 67%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 100%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 100%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 97%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 77%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 81%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 65%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 100%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 93%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 3
best 2
better 2
chain 2
communication 2
competent 2
Courteous 2
definitely 2
delays 2
details 2
difficult 2
efficient 2
estate 5
excellent 10
extremely 2
friendly 6
gift 2
good 8
Haigh 14
help 2
helpful 9
Highly 3
honest 3
informed 2
Keeping 2
lovely 2
manner 3
market 3
Martin 6
myself 2
negotiations 2
Offering 2
personal 4
pleasant 3
possible 2
procedure 2
process 4
professional 9
professionalism 2
property 6
pushy 3
really 3
recommend 6
round 2
sale 3
sensitive 2
service 13
Sold 5
trouble 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 5 Jun 2014
Recommended by customer in BS7
 
 
Satisfaction Ratings
 
Professional 5/10
The firm acted professionally at all times
Knowledgeable 6/10
The firm showed a good knowledge of local market conditions
Friendly 6/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Sold - 3 bed semi 1930s. Garden to 3 sides. Garage skimming open aspect/views Cul-de-Sac location. Bought - one bed flat in retirement conversion.
 

"Didn't know how much to pitch price - too - high as surveyors knocked down. Conveyancing very tedious. Estate agents stepped up and was helpful in providing info to me regarding chain & progress. After sales not up to much. (This could be a question?)"
 
 
 
 
 
 

Review 27 May 2014
Recommended by customer in BS7
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bedroom 1930’s semi with garage in Horfield, Bristol. In need of some attention.
 

"Haigh & Sons were the shining light in a tortuous process. Their professionalism, efficiency and good communication were exemplary. I would heartily recommend them. They even sent me a house warming gift even though as the buyer they were not chosen by me. It was such a lovely touch."
 
 
 
 
 
 

Review 12 May 2014
Recommended by customer in BS9
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Retirement flat in a good Bristol location.
 

"I was very pleased with the service given. Personal, attentive to detail - polite and pleasant manner - hardworking."
 
 
 
 
 
 

Review 8 May 2014
Recommended by customer in BS8
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
1 bedroom retirement home flat in a converted church building located in Clifton. Bristol. Restricted to persons over 60.
 
 
 
 
 

Review 7 May 2014
Recommended by customer in BS8
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Retirement, one bedroom apartment with courtyard in Clifton Bristol with communal lounge, laundry, gardens.
 

"Could not have had better support. During a long and difficult sale. Due to circumstances beyond the control of either myself or the agents."
 
 
 
 
 
   Business Reply:
Thank you for such kind words. We hope you've now settled into your (long-awaited!) new home
 

Review 6 May 2014
Recommended by customer in BS8
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2 bedroomed top floor purpose built apartment with balcony and garage. Close to the city centre in a highly desirable area.
 

"Mr Haigh was extremely helpful to me as the property being sold was around 90 miles from me. He went out of his way to help me and save me from travelling from my home to the property being sold."
 
 
 
 
 
   Business Reply:
You're very welcome, and thanks for submitting such a positive review!
 

Review 3 May 2014
Recommended by customer in BS8
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Retirement, one bed own courtyard. Heart of Clifton village.
 

"Martin and his wife were most professional. Offering advice & options; but never pushy - not really typical estate agents and definitely nothing like a stereotype estate agent!"
 
 
 
 
 
   Business Reply:
Love this review - one of my favourites! So relieved we don't fit the typical estate agent mould! Many thanks
 

Review 30 Apr 2014
Recommended by customer in BS6
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Victorian basement garden flat, original features.
 
 
 
 
   Business Reply:
Many thanks for submitting this 10/10 review - you're very kind!
 

Review 25 Apr 2014
Recommended by customer in BS10
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Bungalow, 1 bedroom Brentry Bristol.
 
 
 
 
   Business Reply:
Thank you very much for the opportunity to work for you, and for taking the time to submit a review
 

Review 8 Apr 2014
Recommended by customer in BS6
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
End of terrace, Victorian in Westbury Park, Bristol.
 

"Highly professional and none of the 'pushy' stuff you get with the 'chains'. Reliable, honest, friendly and worked really hard from start to finish. I can recommend without any hesitation."
 
 
 
 
 
   Business Reply:
Many thanks! Very pleased to have been of service
 

Review 8 Apr 2014
Recommended by customer in BS9
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2 bed bungalow with garden in North Bristol.
 

"Mr Haigh was very helpful throughout the buying process and beyond, reassuringly calm and sympathetic when we faced delays and difficulties. Surprised and delighted us with the gift of a garden plant after we had moved in, and called round to help us locate the water meter. Couldn’t ask for a better, more personal service."
 
 
 
 
 
   Business Reply:
Thank you very much for your kind words.
 

Review 2 Apr 2014
Recommended by customer in BS9
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Bristol area flat for over 60’s central.
 

"The buyers solicitor was very slow. This prolonged the process considerably. There were only 3 parties in the chain & it took nearly 4 months. I had to do a lot of ‘chasing’ to find out what was happening rather than being kept updated. Could have used email more to update."
 
 
 
 
 
   Business Reply:
Many thanks for your review. Relieved we managed to hold the sale together despite a very difficult solicitor being involved.
 

Review 28 Mar 2014
Recommended by customer in BS6
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
 
 
 
 

Review 26 Mar 2014
Recommended by customer in BS6
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
City terraced house.
 

"Excellent professional company offering a very personalised approach. I have used them several times and have never been disappointed with their excellent service."
 
 
 
 
 
   Business Reply:
Thank you very much - kind words indeed! We look forward to working for you again some time in the future.
 

Review 22 Mar 2014
Recommended by customer in BS9
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
A traditional 30’s semi retaining some of the original features in the suburb of Bristol.
 

"Highly professional and competent, Mr. Haigh has provided an excellent service and has given a very good advice. He also has proved exceptional negotiating skills and has seen that the house sale went through as smoothly and quickly as possible. We highly recommend Mr. Haigh as an outstanding estate agent!"
 
 
 
 
 
   Business Reply:
Thank you very much for this lovely review. You're very kind.
 

Review 21 Mar 2014
Recommended by customer in BS9
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi detached 3 bed home, built around 1886 Westbury-on-Trym, Bristol.
 

"Martin and the team were super friendly, and super helpful although negotiations we a little complex, Martin remained committed and positive throughout. Lovely wish we’d sold through Haigh & Sons too!!"
 
 
 
 
 
   Business Reply:
Thank you. That's very kind of you. And, yes, we wish you'd sold your property through us too!
 

Review 20 Mar 2014
Recommended by customer in BS6
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Large hall floor flat with front garden: Victorian property leading immediately out onto the Durdham Downs.
 

"Very professional and friendly service. Discreet and sensitive. This was part of the probate procedure, of my mother’s flat."
 
 
 
 
 
   Business Reply:
Many thanks for these kind words
 

Review 27 Sep 2013
Recommended by customer in BS9
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi-detached 1940’s house. 3 bedroom, garage, garden.
 

"Very good service and a very friendly estate agents. They provided good communication between ourselves and the sellers. Would use again."
 
 
 
 
 
 

Review 1 May 2013
Recommended by customer in BS6
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
 
 
 
 

Review 25 Apr 2013
Recommended by customer in BS9
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2 bedroomed retirement flat.
 

"Very helpful for return visits to check out details."
 
 
 
 
 
 
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