Maurice Kilbride Independent Estate Agents - Sales

69 High Street
Cheadle
Cheshire
SK8 1AA

Estate Agents

Listed under:  Estate Agents
100% recommended   Rating Maurice Kilbride Independent Estate Agents - Sales 9.5/100
90 reviews since 2012
 
Satisfaction Ratings
 
Overall Rating
 9.5 /10 Overall Rating 9.5/10
Based on 90 reviews since 2012
 
 
 
Professional 9.5/10 Professional Rating 9.5
The firm acted professionally at all times
 
Knowledgeable 9.4/10 Knowledgeable Rating 9.4
The firm showed a good knowledge of local market conditions
 
Friendly 9.6/10 Friendly Rating 9.6
The staff are friendly and give clear and helpful information
 
Helpful 9.5/10 Helpful Rating 9.5
The firm helped in the negotiations between buyer and seller
 
 
 
Recent Reviews 
 
" When I asked for a valuation Mr Kilbride came to see the house the very next day. He was very smart, pleasent and sincere and enveigled my trust from the word go. Neither did he waffle as other agents...."   more
 
" I commend the team at Maurice Kilbride for their excellent work and service in renting my two properties in a short time span. Maurice, Luke, Davina and team are friendly, courteous, polite and effici...."   more
 
" Maurice worked in a professional manner throughout the purchase of my property. He was extremely helpful with my queries and replied to my emails promptly in a clear and concise manner. Maurice was ab...."   more
 
" I first spoke with Maurice on social media asking some initial questions about buying, selling and renting property in the Cheadle area. He went out of his way to be helpful, answering my questions an...."   more
 
About Us

Maurice Kilbride Estate Agents - One of Cheadle and South Manchester's leading and most innovative Estate and Letting agents.

Maurice Kilbride is an owner led company, headed up by Maurice Kilbride himself and supported by a superb team of experienced property professionals.

What makes us different is our passion and enthusiasm for selling and letting homes. The key to our success is our approachability and willingness to listen, understand and respond to our clients needs.

We are re known for our authority on the local market and straight talking good advice which clients appreciate. Experience has taught us a unique empathy with clients and we always apply discretion, humour and integrity as any situation dictates.

We are extremely flexible and always try to accommodate our client's busy lifestyles and commitments and can do valuations or accompany viewings out of office hours seven days a week.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Sellers: Ombudsman: 88%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 100%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 85%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 92%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 100%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 90%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 80%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 69%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 70%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 100%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 94%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 5
agreed 4
asking 5
best 6
buyers 7
calls 4
care 4
Cheadle 4
Chris 8
communication 8
definitely 4
easy 4
efficient 11
especially 4
estate 9
excellent 10
extremely 15
family 7
friendly 21
friends 9
good 6
great 11
Happy 16
help 7
helpful 30
highly 9
informed 9
Kilbride 39
market 8
Maurice 44
needed 6
offer 7
pleased 6
process 14
professional 21
property 34
purchase 8
quickly 7
really 7
received 9
recommend 20
sale 20
selling 9
service 32
smoothly 6
Steven 9
team 20
thank 7
understanding 6
viewings 6
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 12 May 2017
Recommended by customer in sK8.
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi detached in Cheadle, Cheshire

"When I asked for a valuation Mr Kilbride came to see the house the very next day. He was very smart, pleasent and sincere and enveigled my trust from the word go. Neither did he waffle as other agents had done."
 
 
Team:
Luke and Davina
 
 
 

Review 3 Apr 2017
Recommended by customer in sk8
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
This was a rental of a two bed house and a one bed flat.

"I commend the team at Maurice Kilbride for their excellent work and service in renting my two properties in a short time span. Maurice, Luke, Davina and team are friendly, courteous, polite and efficient and get the job done. Maurice Kilbride estate agents take the stress out of finding good new tenants and are a pleasure to work with. I would recommend them to other landlords and they are an essential estate agent when a landlord needs to find a good tenant quickly for their property."
 
 
Team:
Maurice, Luke and Davina
 
 
 

Review 22 Dec 2016
Recommended by customer in SK8
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3Bed Semi house just outside of Cheadle Village.

"Maurice worked in a professional manner throughout the purchase of my property. He was extremely helpful with my queries and replied to my emails promptly in a clear and concise manner. Maurice was able to negotiate the purchase price in respect of repairs which deemed necessary to bring the property up to a satisfactory condition. He chased the solicitors for a completion date when they seemed to be dragging their feet."
 
 
Team:
Maurice Kilbride
 
 
 

Review 30 Sep 2016
Recommended by customer in SK8
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
A mid-terraced property in Cheadle, with a short walk to the village. With lounge, newly fitted kitchen, small conservatory, 2 bedrooms, newly-fitted bathroom, loft room, back garden. Rental property.

"I first spoke with Maurice on social media asking some initial questions about buying, selling and renting property in the Cheadle area. He went out of his way to be helpful, answering my questions and giving helpful advice.

We arranged a meeting with him and were able to decide the best course of action- which for us was to rent our property. He went through the process with us and made it easy to understand.

Maurice and his colleagues helped us through the next stage of getting our house ready for rental, building work, redecorating, arranging all the details and marketing the property. We felt really at ease through the process and we were really pleased with the service.

I was surprised at how smooth everything went. Overall we had a very positive experience."
 
 
Team:
Maurice Kilbride, Catherine Richards, Phil Morris
 
 
 

Review 12 Sep 2016
Recommended by customer in SK8
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 8/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
terraced house cheadle

"very helpful and great understanding and diplomacy in conducting the process of a personal things such as selling yur home. They deomstrated genuine concern for me as the seller and were extremely reassuring at all stages of the process. I would recommend them to anyone selling in the same area as their knowledge of properties and their value around cheadle was realsitic."
 
 
Team:
Chris & Maurice
 
 
 

Review 31 Aug 2016
Recommended by customer in SK8
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bedroomed semi detached property with a large garden and driveway. A large ground floor double extension at the rear of the property.

"The sale of the property was hard as it had been in our family for nearly 50 years. From the initial appointment we were put at ease with the agents compassion and understanding which is why we chose to use a local family business. Everything was fully explained to us and advice given without any pressure before our decision to carry on with the sale. The agent did everything for us, informed us of viewing times and showed buyers around and got back to us with feedback and comments. An offer was soon made on the property which they negotiated for us and they kept us informed of everything. We couldn't have asked for a better service from start to finish everything went smoothly with no problems and completion was within 3 months. I would highly recommend Maurice Kilbride to any potential sellers or buyers and would like to thank them for all their help."
 
 
Team:
Maurice Kilbride, Chris, Davina
 
 
 

Review 25 Aug 2016
Recommended by customer in 0142
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 8/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
two bedroom, mid terrace in Cheadle Heath

"As buyers living abroad, trust and confidence was vital and we had no complaints on that score."
 
 
Team:
Chris Jones
 
 
 

Review 5 Jul 2016
Recommended by customer in SK8
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Two bed Victorian terraced house close to Cheadle Village.

"We had a really positive experience selling our house with Maurice Kilbride. Maurice came round to value the house and take photos and explained everything really clearly. There were no hidden costs and everything was very transparent. Once the house was on the market we dealt with Chris who was great and kept us updated at every stage. We weren't put under any pressure and the whole experience was really pleasant from start to finish. We'd definitely sell our house with MK again."
 
 
Team:
Chris
 
 
 

Review 30 Jun 2016
Recommended by customer in SK30
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 Bed Semi in Cheadle Heath.

"I was very impressed with Maurice Kilbride and Team.
Very Friendly - Helpful and most of all Professional.
The whole Process was quick and no problem areas. They guided me through the Sale of my property with great care.
Thank You
"
 
 
Team:
Maurice and Chris
 
 
 

Review 2 Jun 2016
Recommended by customer in Sk30
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
We have 2 bed semi detached in a small area in STOCKPORT. We have just rented the property via Maurice kilbride

"Fantastic service from start to finish. Prompt appointments from Maurice always attended. Fantastic marketing developed however not needed as he had a Tennant that was perfect for us right away. All has gone well. Maurice and his team are always happy to assist."
 
 
Team:
Maurice Kilbride
 
 
   Business Reply:
Thanks Danny, much appreciated. Glad it all went so smoothly! Maurice
 

Review 2 Jun 2016
Recommended by customer in SK8
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi-detached, 2 bedroom, Victorian house

"Having first heard of Maurice Kilbride on social media, I was delighted to find that they had assisted close friends of ours in selling their property. A quick scan of their social media profiles confirmed that they were very highly thought of in the local area.

I set up a meeting for Maurice to come and value the house. He was knowledgeable on the state of the market, especially our local area, and gave us solid pricing advice - adding an additional £10k to the price we had thought the property would be worth.

The marketing of our property resulted in a fantastic brochure and social media presence, which enabled me to get involved in promoting the sale too.

After just a week on the market and two viewings we had an offer at asking price. This was far sooner than we had anticipated and proved all the reviews we had read right!

From there Chris took over and walked us through the sale. He was constantly patient, understanding and genuine. We always felt like he was giving us the full picture and trying to keep us as informed as possible - even when things got complicated higher up the chain.

Even after the sale had completed, the team stayed in touch and made sure the move went smoothly.

I have been incredibly impressed with the service and would highly recommend the team. I'm just disappointed I couldn't buy a property from them too!!"
 
 
Team:
Maurice Kilbride, Chris
 
 
   Business Reply:
Absolutely over the moon with such amazing feedback Alex! thank you. Kind regards Maurice
 

Review 27 May 2016
Recommended by customer in SK3
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
We purchased a beautiful Semi-Detached house in Stockport.

"We were delighted with the service and help received via Chris, throughout the whole process.

Chris was extremely prompt in replying to all our enquiries. Chris was friendly, extremely helpful and professional at all times.

Post survey we needed to arrange contractors to visit the property. Chris worked with the vendors to make this happen, smoothly and very quickly. This was daunting for us as we are not local, but Chris's efficiency enabled the visits to run without any hiccups or delays.

We would recommend Chris at Maurice Kilbride without hesitation as his professional and friendly demeanour meant that the stressful process of purchasing a property in a different part of the country, was a lot less stressful."
 
 

1 Carrfield Avenue - Your new home!
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Chris
 
 
 

Review 24 May 2016
Recommended by customer in CW11
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
A 1 bed flat, in Shaw Heath

"We found Maurice Kilbride Estate agents, Cheadle, the best we have ever dealt with, the Communication was second to none, every step of the way we were informed, very friendly and very nice to deal with.So professional every step of the way, sold the flat so quickly, Id recommend them to all my friends and family."
 
 
Team:
Chris Jones
 
 
 

Review 15 May 2016
Recommended by customer in SK3
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bedroom semi detached house.

"It was a pleasure to deal with Chris and the staff at Maurice Kilbride.
The purchase went as smoothly as we would have expected.
We worked together and I feel both parties are very pleased with the outcome.

Thank you again."
 
 

12 Woodbury Road - Your New Home!
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Chris.
 
 
 

Review 11 May 2016
Recommended by customer in SK8
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi detached house in Cheadle Heath

"It took slightly longer to sell our house than expected due to the market conditions, however the service that we received from Maurice Kilbride was excellent. In particular, Chris was excellent at communicating at each stage of the process. We were always informed in advance of viewings and provided with feedback. When we sold our house Chris was particularly helpful in contacting solicitors and liasing with buyers to ensure that everything was progressing as it should. Chris also helped us by suggesting workmen that we could use to carry out necessary checks on our purchase. The agency made the process easy to understand and guided us through the different stages."
 
 
Team:
Chris Jones
 
 
 

Review 18 Apr 2016
Recommended by customer in SK3
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2 bedroom semi detached in Edgeley stockport Rental

"This is my 3rd rental property with Maurice Kilbride and I cannot fault Maurice and his team. They have always listened to my requirements and found me great houses, they have always made my move completely stress free with excellent communication from start to finish. Every member of the team was aware of my situation including the sales guys!
By far the best estate agents I have ever had dealings with"
 
 
Team:
Maurice. Catherine, Chris, Luke
 
 
 

Review 10 Apr 2016
Recommended by customer in SK8
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Mid-Terrace, Cheadle

"I was very satisfied with the whole process that went smoothly. I was looking for a quick completion due to the changes in stamp duty and Chris was very on the ball with managing all parties. I received a follow up call to make sure everything post completion was ok."
 
 
Team:
Chris Jones
 
 
 

Review 5 Apr 2016
Recommended by customer in SK4
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Town house Cheadle Hulme

"Second time we have used Maurice Kilbride as they were extremely professional the first time we used them. The second time they were just as professional and efficient. They secured a buyer very quickly and we achieved the figure in line with the valuation. We would have no hesitation in recommending them to any prospective clients. We would definitely use them again when time next arises."
 
 
Team:
Chris & Maurice
 
 
 

Review 13 Mar 2016
Recommended by customer in SK8
 
 
Satisfaction Ratings
 
Professional 5/10
The firm acted professionally at all times
Knowledgeable 7/10
The firm showed a good knowledge of local market conditions
Friendly 7/10
The staff are friendly and give clear and helpful information
Helpful 6/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached dormer bungalow in Cheadle, Cheshire

"Initially we had little communication from the agents - we had to call to enquire about feedback from viewings.At least 3 viewings were re-arranged and the viewers told it was at our request when this was not the case.Advice was offered by the agent (eg quotes from builders) which we agreed to but were never actioned.
Right from the beginning we were very impressed with the large number of viewings but we did wonder if the agents were targeting the right kind of viewer as the property (large, 3 bedroom dormer bungalow with 2 bathrooms in need of modernisation) might be more suitable for a family rather than a single,retired person(which most of the viewers seemed to be).
After the change of personnel,communication improved greatly and a sale was achieved although we felt a little disappointed that the agent seemed unwilling to negotiate with the buyer.We ended up accepting an offer £20,000 below the current asking price which was already £15,000 lower than the original valuation of £280,000.
Having previously informed the agents that we were,after 8 months on the market,considering terminating our contract with them, we feel that this possibly influenced their need to complete a sale.
Having said this, we greatly appreciate the time and effort that Chris took in dealing with our sale and are grateful for the way that he kept us informed about interest and progress."
 
 
Team:
Chris Jones
 
 
   Business Reply:
Thank you for your review Louise. Naturally we are disappointed with your initial feelings, although you did acknowledge the improvement when Chris took over. With regards to value. Sadly this is not an exact science and the price you agreed initially with Jennifer proved to be a little optimistic. As you have stated there were plenty of viewers and offers but these did not meet with your expectation. However over a period of time it was clear that the price we were going to achieve was lower than originally hoped for. We do however take on board your comments and views, which we greatly appreciate and will use to ensure continual development of our staff and service.
 

Review 8 Mar 2016
Recommended by customer in Sk81
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Cheadle bungalow

"Very happy with the whole service went very smooth and Chris was very knowledgable and on the ball every time I contacted him with an issue it was dealt with and reported back to me"
 
 
Team:
Chris
 
 
   Business Reply:
Thank you for the kind comments about the service you have received from us throughout the process.
 
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