Andrew Greenwood Estate Agents - Sales

Blacksmiths House, High Street
Chipping Campden
Gloucestershire
GL55 6AT

52.0497, -1.7814

Estate Agents

Listed under:  Estate Agents
100% recommended   Rating 9.9/10
48 reviews since 2006
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 48 reviews since 2006
 
 
 
Professional 9.9/10 Professional Rating 9.9
The firm acted professionally at all times

 
Knowledgeable 9.9/10 Knowledgeable Rating 9.9
The firm showed a good knowledge of local market conditions

 
Friendly 9.9/10 Friendly Rating 9.9
The staff are friendly and give clear and helpful information

 
Helpful 9.9/10 Helpful Rating 9.9
The firm helped in the negotiations between buyer and seller

 
 
 
Recent Reviews 
 
" Andrew was courteous, considerate & most helpful throughout the whole selling process - especially so as the property was 150 miles away from where we live which made visits quite difficult. Andr...."   more
 
" First class experience for me in each and every respect."   more
 
" Completely professional throughout. Initial meeting and valuation where all information was provided and a detailed explanation of the valuation. All information given was also provided in written for...."   more
 
" This is my second purchase through Andrew Greenwood....... Both purchases were carried out in a most satisfactory way. Would most certainly recommend"   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Sellers: Ombudsman: 97%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 100%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 78%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 100%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 100%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 100%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 83%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 67%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 80%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 100%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 100%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

able 3
accompanied 2
action 2
advice 3
Andrew 22
attitude 2
behalf 4
best 2
brought 2
buyers 4
certainly 5
chain 2
choice 2
contact 3
dealings 3
delighted 3
Estate 6
excellent 11
experience 4
Friendly 11
good 6
Greenwood 18
help 7
helpful 12
highly 3
informed 4
knowledge 8
Local 11
market 6
number 3
offer 3
positive 3
problems 4
process 6
professional 13
property 12
purchase 4
recommend 11
sale 6
Sam 4
selling 3
service 17
smoothly 3
sold 3
solicitors 4
support 3
team 5
understanding 5
viewings 7
wanted 3
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 4 Dec 2017
Recommended by customer in TA1
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.0213, -3.1147
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi detached - wooden construction - in small Vale of Evesham village.
 
Cost: £195000
 

"Andrew was courteous, considerate & most helpful throughout the whole selling process - especially so as the property was 150 miles away from where we live which made visits quite difficult.

Andrew updated us every time he made a visit to the property & he made the whole process of selling far less daunting than we had expected.

Local knowledge & understanding of what properties were 'in competition' with the one we were selling was excellent - indeed we were delighted with the sale price that we were able to achieve.

"
 
 
Team:
Andrew Greenwood
 
 
 


Review 1 Aug 2017
Recommended by customer in EC1A

 I'm: Male 

51.5177, -0.1027
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Cottage in cotswolds
 
Cost: £475
 

"First class experience for me in each and every respect."
 
 
Team:
Andrew Greenwood and Sam
 
 
 


Review 21 Jun 2017
Recommended by customer in GL55
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
0, 0
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
4 bedroom semi. Cotswolds
 
Cost: £400000
 

"Completely professional throughout. Initial meeting and valuation where all information was provided and a detailed explanation of the valuation. All information given was also provided in written format. No pressure to take any action without consideration. Supported and kept informed at all times. Problems dealt with efficiently and willingly. Would highly recommend."
 
 
Team:
Andrew Greenwood and Sam Smith
 
 
 


Review 21 Mar 2017
Recommended by customer in GL55

 I'm: Male 

52.0519, -1.7811
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
An appartemnt

"This is my second purchase through
Andrew Greenwood.......

Both purchases were carried out in a most satisfactory
way.

Would most certainly recommend"
 
 
Team:
Andrew Greenwood Sam
 
 
 


Review 21 Mar 2017
Recommended by customer in ??

 I'm: Male 

0, 0
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 8/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Flat gloucestershire
 
Cost: £250000
 

"Friendly truly local feel. Did their best to make the experience pleasant!"
 
 
 
 


Review 5 Mar 2017
Recommended by customer in GL55
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
52.0884, -1.7674
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi-detached four bedroom house in Mickleton, Gloucestershire
 
Cost: £405000
 

"Very professional, friendly and helpful throughout. We would certainly use them again."
 
 
Team:
Andrew Greenwood and Sam Smith
 
 
 


Review 4 Dec 2016
Recommended by customer in GL55
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.0889, -1.7709
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Bungalow in Mickleton
 
Cost: £295000
 

"Andrew Greenwood Estate Agents were realistic with their pricing which resulted in the property being sold very quickly. Their sale brochure was excellent and the photographs of the property were very well executed. They kept me informed at all times throughout the sale process. Their accompanied viewings service was most helpful and I took advantage of this service. I would most definitely recommend them to anyone wishing to place their house on the market."
 
 
Team:
Andrew Greenwood and Sam
 
 
 


Review 9 Nov 2016
Recommended by customer in WR11
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
52.0641, -1.8582
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
One bedroom upside down character cottage converted barn set in courtyard. Mickleton, Gloucestershire
 
Cost: £165000
 

"I am so grateful to both Andrew and Sam for all their support in my purchase. I have wanted this property for 2 years and have been waiting for it to be on the market. Sam contacted me as soon as seller approached estate agents, I viewed the same day, offer accepted.

Throughout the process I am so grateful for advise and professionalism given to me. Also Andrew liased with my buyers estate agent agent and solicitor to speed up process

All in all an excellent service.
"
 
 
Team:
Andrew and Sam
 
 
 


Review 12 Oct 2016
Recommended by customer in GL55
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
52.0571, -1.7817
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Two bedroom detached Cotswold stone house on corner plot
 
Cost: £505
 

"Andrew Greenwood is:

Totally professional and very experienced
Went the extra mile where necessary
Spent significant time researching drainage arrangements with water suppliers when we were on holiday
Organised and structural engineer visit when we were on holiday
Kept the deal on track when things got stressful
Saved the deal when things got very stressful
Tactful, understanding, good-humoured.
A resourceful problem solver with a positive attitude

I thoroughly recommend him.

Sam was less involved but was equally professional, calm and friendly."
 
 
Team:
Andrew Greenwood and Sam
 
 
 


Review 8 Apr 2016
Recommended by customer in GL55
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
52.0522, -1.7778
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Mid Terrace grade 2 listed property
 
Cost: £320000
 

"The whole transaction went very smoothly and Andrew Greenwood were very professional in their dealings with me. the service provided was far better than that experienced with another local firm."
 
 
Team:
Andrew Greenwood and Sam
 
 
 

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