Hunt Frame - Sales

16 Cornfield Road
Eastbourne
East Sussex
BN21 4QE

50.7676, 0.2840

Estate Agents

Listed under:  Estate Agents
99% recommended   Rating 9.7/10
214 reviews since 2011
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 214 reviews since 2011
 
 
 
Professional 9.7/10 Professional Rating 9.7
The firm acted professionally at all times

 
Knowledgeable 9.7/10 Knowledgeable Rating 9.7
The firm showed a good knowledge of local market conditions

 
Friendly 9.8/10 Friendly Rating 9.8
The staff are friendly and give clear and helpful information

 
Helpful 9.7/10 Helpful Rating 9.7
The firm helped in the negotiations between buyer and seller

 
 
 
Recent Reviews 
 
" Hunt Frame gave a completely professional and attentive service throughout the whole transaction. They did exactly the right amount of chasing without being intrusive or putting people off but at th...."   more
 
" We didn't really need much advice as we had seen the property on the Internet and just needed to view it. We had a viewing organised very quickly as requested. We wanted to proceed with an offer and ...."   more
 
" The staff were always polite, helpful and good humoured. They were on time with appointments and kept me informed of viewings and gave good feedback too. We were pleased with the number of viewings th...."   more
 
" The experience of selling and buying through hunt frame was stress free ,easy with them sorting out all the problems you get the though selling ,buying houses . This is the 2nd time we have moved u...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Sellers: Ombudsman: 87%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 99%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 82%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 98%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 99%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 99%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 71%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 73%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 81%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 98%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 99%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 16
available 11
best 11
Beth 26
buy 12
buyer 11
buyers 16
certainly 11
communication 9
contact 9
definitely 16
eastbourne 11
efficient 17
estate 27
excellent 21
experience 16
extremely 27
family 9
Frame 100
free 9
friendly 53
friends 14
future 12
good 26
Great 15
happy 24
help 13
helpful 60
Highly 20
Hunt 103
impressed 15
informed 17
offer 19
pleased 15
process 20
professional 67
property 70
purchase 27
really 15
recommend 57
recommended 15
sale 41
sell 24
selling 24
service 67
sold 18
Steve 15
team 30
Thank 15
viewing 15
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 12 Oct 2017
Recommended by customer in BN26
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
50.8259, 0.2410
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
One Bedroom Flat in Eastbourne
 
Cost: £165200
 

"Hunt Frame gave a completely professional and attentive service throughout the whole transaction. They did exactly the right amount of chasing without being intrusive or putting people off but at the same time making sure everyone was updated at crucial times in the transaction.

We would wholeheartedly recommend them without hesitation to anyone selling a property as you get a proper service from them which is also reasonable.

They work as a team and at all times during the transaction there was always someone who knew the matter that was available to talk to."
 
 
Team:
Paul, Mark, Beth, Kerie and Steve
 
 
 


Review 2 Oct 2017
Recommended by customer in Bn21
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
50.7658, 0.2883
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Edwardian mansion-style flat close to town centre and seafront
 
Cost: £295000
 

"We didn't really need much advice as we had seen the property on the Internet and just needed to view it. We had a viewing organised very quickly as requested. We wanted to proceed with an offer and our purchase was negotiated well and we both settled at a fair price. During the rest of the sale it hasn't mattered who we have spoken to. All members of staff are friendly, approachable, knowledgable, and extremely helpful. I would be very happy to use them again for both selling and buying."
 
 
Team:
Steve Youlden-Piercy, Beth Sandler, Mark Hunt
 
 
 


Review 22 Sep 2017
Recommended by customer in BN20
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
50.8035, 0.2471
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Bungalow Willingdon
 
Cost: £338000
 

"The staff were always polite, helpful and good humoured. They were on time with appointments and kept me informed of viewings and gave good feedback too. We were pleased with the number of viewings they achieved. Once an offer had been made they kept up a good service. We popped into the office on several occasions and whoever we saw was helpful and the whole team seemed to be aware of what was happening with the property and the progress of the sale."
 
 
Team:
Steve Youldon Piercy Kerie Redman
 
 
 


Review 22 Sep 2017
Recommended by customer in Bn22
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
50.8068, 0.2608
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
The property we are selling is a semi 3 b d house and buying a bungalow detached 3 bedrooms

"The experience of selling and buying through hunt frame was stress free ,easy with them sorting out all the problems you get the though selling ,buying houses .

This is the 2nd time we have moved using hunt frame and found them exceptionally professional and friendly both times . Will use again without hesitation.

Great service"
 
 
Team:
Steve Piercy and Beth
 
 
 


Review 20 Sep 2017
Recommended by customer in SS7
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
51.5624, 0.5758
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Two bedroom bungalow

"Hunt Frame were very professional from the beginning. They were extremely helpful especially with letting in people to get quotes, recommending workmen when needed and taking meter readings as well as showing prospective buyers and keeping us informed with feedback from each viewing. This was a brilliant service, especially as we, as sellers, did not live in the area. Having had a bad experience with another agent in the area we were very sceptical but Hunt Frame proved to be a first class estate agent and we would definitely recommend them."
 
 
Team:
Mark Frame and Beth Sadler
 
 
 


Review 13 Jul 2017
Recommended by customer in BN22
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
50.7788, 0.3011
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
End of terrace property in Eastbourne
 
Cost: £220000
 

"A fantastically professional and helpful service. Highly recommended"
 
 
Team:
Beth Sadler
 
 
 


Review 12 Jun 2017
Recommended by customer in BN26
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
50.8240, 0.2621
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached 3 bedroom house with garage in Polegate, East Sussex.
 
Cost: £300000
 

"I cannot recommend Hunt Frame strongly enough. All of the staff are extremely helpful, kind and courteous. From start to finish they guided us through the process and not only sold our property but secured the house of our dreams too, even in the most unlikely of circumstances! Although we are planning to stay in our new house for many years, when the time comes we will have no hesitation in using Hunt Frame again. You won't be disappointed!"
 
 
Team:
Beth Sadler, Steve Piercy and Kerie Redman
 
 
 


Review 9 Jun 2017
Recommended by customer in BN20
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
50.7625, 0.2747
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 8/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Two Bedroom Flat with Garage on high floor overlooking Eastbourne
 
Cost: £199000
 

"Hunt Frame were a most helpful Estate Agent in my efforts to sell an elderly Aunt's flat in Eastbourne over the difficult winter period - even more so as I live in Scotland.

All important communication on viewings for the flat - both before and after each viewing.

Very helpful in arranging flat clearance and cleaning services pre sale with trusted local companies. Also sent regular meter readings - again helpful in account management.

Friendly and efficient service all at a high VFM (Value for Money!) - strongly recommended.

In short - an excellent company to deal with -- and they sold the Flat !"
 
 
Team:
Beth Sadler - Office Manager.
 
 
 


Review 6 Jun 2017
Recommended by customer in BN21
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
50.7697, 0.2757
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Garden flat, near Eastbourne Station.
 
Cost: £452500
 

"Our key priorities in finding the right agent for our sale were that they would:

* Present our property to the market in a way that reflected its quality and advantages.
* Achieve a sale in a reasonable time frame.
* Negotiate the best price on our behalf.
* Manage the all-important process between accepting an offer and exchange of contracts

We chose Hunt Frame from a very select pool of Eastbourne estate agents, and very soon came to realise that we had made the right choice.

Not only did they sell our place to the first viewer but they achieved a very acceptable price, and managed the process to exchange in a highly professional, but always friendly and communicative, way.

I would urge anyone looking for a top-quality estate agent in this town not to fall into the trap of assuming that one of the more expensive agents will do a better job, or that the agent who suggests the highest price can actually achieve it, (rather than advocating a revision once you've been on their books for a few fruitless weeks).

Our own research (based on previous sales of similar properties) suggests that Hunt Frame achieved an excellent price, from a buyer in a very strong position, in exchange fair a very fair fee.

We are very glad we chose Hunt Frame in the face of some extremely creditable alternatives."
 
 
Team:
Everyone in the office is extremely good!
 
 
 


Review 6 Jun 2017
Recommended by customer in BN26
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
50.8240, 0.2621
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bed detached in Polegate East Sussex
 
Cost: £296000
 

"Dealing with Hunt Frame was an absolute pleasure from start to finish.From our initial contact with Kerie Redman and her very professional approach to our viewing, through to the negotiation and ongoing personal service and management of our chain from Beth Sadler, we really couldn't have asked for a more professional and friendly team to ensure our purchase stayed on track. We can highly recommend the team at Hunt Frame."
 
 
Team:
Kerie Redman and Beth Sadler
 
 
 

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