Barrhead Property Centre - Lettings

74 Cross Arthurlie Street, Barrhead
Glasgow
Lanarkshire
G78 1RP

55.8009, -4.3973

Estate Agents

Listed under:  Lettings Agents
100% recommended   Rating 9.9/10
9 reviews since 2013
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 9 reviews since 2013
 
 
 
Professional 9.9/10 Professional Rating 9.9
The firm acted professionally at all times

 
Knowledgeable 9.9/10 Knowledgeable Rating 9.9
The firm showed a good knowledge of local market conditions

 
Friendly 9.9/10 Friendly Rating 9.9
The staff are friendly and give clear and helpful information

 
Helpful 9.9/10 Helpful Rating 9.9
The firm helped in the negotiations between landlord and tenant

 
 
 
Recent Reviews 
 
" Excellent service provided well mannered staff."   more
 
" I am satisfied with the service provided by my agent."   more
 
" Very professional, open and prompt communication, no concerns."   more
 
" I have found Barrhead Property Centre to be very professional and efficient in every way in all my dealings with them. They are in regular communication with me to keep me informed of any incidents or...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Landlords: Ombudsman: 75%
LANDLORDS. Did the agent tell you about their membership of the Ombudsman scheme?
 
Landlords: Advice: 100%
LANDLORDS. Did the agent advise you on a rental figure reflecting the current market for similar properties?
 
Landlords: Terms: 100%
LANDLORDS. Did the agent confirm your requirements, all fees and charges and their Terms of Business?
 
Landlords: Viewing: 100%
LANDLORDS. Did the agent agree the viewing arrangements with you and comply with these arrangements?
 
Landlords: Marketing: 100%
LANDLORDS. Did the agent ask whether the property should stay on the market after the offer was accepted?
 
Landlords: Client Account: 100%
LANDLORDS. Did the agent confirm that they hold money from tenants in a separate client bank account?
 
Landlords: Deposit Scheme: 100%
LANDLORDS. Did the agent tell you which Tenancy Deposit Scheme they are registered with?
 
Landlords: References: 100%
LANDLORDS. Did the agent take due care in obtaining references of potential tenants?
 
Tenants: Ombudsman: 100%
TENANTS. Did the agent tell you about their membership of the Ombudsman scheme?
 
Tenants: Marketing: 67%
TENANTS. Did the agent tell you whether the property would stay on the market until your tenancy agreement came into force ?
 
Tenants: Deposits: 100%
TENANTS. Did the agent confirm that any money you pay to them will be held in a separate client bank account?
 
Tenants: Deposit Scheme: 100%
TENANTS. Did the agent tell you which government-backed protection scheme they use to protect your deposit?
 
Tenants: Agreement: 100%
TENANTS. Did the agent give you the opportunity to review the tenancy agreement before signing?
 
Tenants: Inventory: 80%
TENANTS. Did the agent provide a schedule of the condition of the property and, if furnished, an inventory of the contents?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Best 2
communication 2
great 2
knowledge 3
need 2
professional 3
Property 2
service 5
ability 1
accommodate 1
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 10 Dec 2013
Recommended by customer in G78
55.7959, -4.3958
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
1 bed upper cottage flat in Barrhead.
 
Cost: £395

"Excellent service provided well mannered staff."
 
 
 
 
 
 


Review 6 Dec 2013
Recommended by customer in G78
55.7955, -4.3959
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
Itís a one bedroom upper cottage flat in Barrhead.
 
Cost: £395

"I am satisfied with the service provided by my agent."
 
 
 
 
 
 


Review 5 Dec 2013
Recommended by customer in G782
55.7955, -4.3959
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
One bedroom upstairs cottage flat (in block of four)
 
Cost: £350
 

"Very professional, open and prompt communication, no concerns."
 
 
Team:
Mark
 
 
 


Review 3 Dec 2013
Recommended by customer in G78
55.8040, -4.3962
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
3 bed mid-terrace with front and rear gardens (ex council)
 
Cost: £500
 

"I have found Barrhead Property Centre to be very professional and efficient in every way in all my dealings with them. They are in regular communication with me to keep me informed of any incidents or developments with my lettings. I would have no hesitation in recommending their service to anyone considering using a letting agent."
 
 
Team:
Mark . . . . . outstanding service - thankyou
 
 
 


Review 2 Dec 2013
Recommended by customer in PA2
55.8305, -4.4138
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
1950''s cottage flat. In Paisley.
 
Cost: £395
 

"We were slightly disappointed with the condition the flat was handed over in. And the response we got when we complained. However there has been no problems since.

Would suggest that all flats are clean by an agency before new tenements move into them.

The flat is in need of some repair, no sign of this being fixed or monitored."
 
 
Team:
Mark
 
 
 


Review 28 Nov 2013
Recommended by customer in G78
55.7915, -4.3834
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
Front and back door 3 bed house Barrhead
 
Cost: £500
 

"First time using this firm found them to be very helpful and conducted them selfs in a highly professional manner, also try to accommodate any requests that you have to the best of their ability. over all very good company.
The only recommendation I have is that to my knowledge there is no contact details for out of hour service but I may be mistaken will need to contact them to see if they do."
 
 
Team:
All very helpfull cheers
 
 
 


Review 28 Nov 2013
Recommended by customer in PA2
55.8305, -4.4138
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
1 bed flat, Paisley
 
Cost: £395
 

"Best firm in Scotland, I've dealt with a lot!
Mark Scollen is a tremendous and consumate profesional, nothing is too much for him and his knowledge of the local market is second to none, he is always there to help!
Thanks Mark"
 
 
Team:
Mark Scollen
 
 
 


Review 28 Nov 2013
Recommended by customer in PA2
55.8353, -4.4231
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
Paisley
 
Cost: £350
 

"I have not used before but definitely would great company and friendly staff"
 
 
Team:
mark he was great at what he done and we are really happy
 
 
 


Review 28 Nov 2013
Recommended by customer in G78
55.8088, -4.3803
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
Flat East renfrewshire Glasgow
 
Cost: £450
 

"Great service and knowledge which made becoming a landlord and renting my property a very easy thing to do."
 
 
Team:
Great team, very friendly & helpful
 
 
 

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