Geoffrey Matthew Estates - Sales - Recommended Estate Agents reviews, HARLOW, Essex

Geoffrey Matthew Estates - Sales

47 High Street
HARLOW
Essex
CM17 0DN
51.7836, 0.1337

Estate Agents

www.geoffreymatthew.co.uk

harlow@geoffreymatthew.co.uk

01279 444 988

01279 444 705

Listed under: Estate Agents - Residential Sales

100% recommended: 9.1/10
10 reviews since 2011

Satisfaction Ratings

Overall Rating		9.1/10

Professional		9.3/10

Knowledgeable		9.3/10

Friendly		9.1/10

Helpful		8.8/10



Code of Practice

Sellers: Ombudsman	100%

Sellers: Fees	100%

Sellers: Buyer services	67%

Sellers: Particulars	86%

Sellers: Viewing	100%

Sellers: Offers	100%

Sellers: Marketing	71%

Buyers: Ombudsman	0%

Buyers: Marketing	33%

Buyers: Accuracy	100%

Buyers: Offer	50%

Recent Reviews

" Good professional original meeting for valuation and discussion of marketing strategy. Had a good advertising coverage of the local area and on the...." more

" really easy to work with, communication was always prompt. professional and very curteous" more

" Very good up until the point of exchange of contracts. They didn’t keep me informed of buyer’s intentions re when they wanted the exchange to take pla...." more

" Geoffrey Matthew Estates are very professional at all times. They communicate & we both sides cleanly and make sure everyone is kept up to date. Maart...." more

About Us (Information provided by the businesses)

Why Choose Us?

At Geoffrey Matthew Estates, our focus is on customer service. We are a well-established estate agents within the local marketplace, covering Harlow, Old Harlow, Church Langley, Stevenage, Great Ashby and the surrounding areas. Our dedicated Lettings/Rentals Department specialises in Property Management, ensuring the highest standards and our professional independent Mortgage Department is always available to provide valuable advice and assistance.

Legal Name: Geoffrey Matthew Estates.

SUMMARY OF ALL REVIEWS

Reviews by Month
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Review 17 Dec 2011 Recommended by customer in Harlow, CM19 51.7483, 0.0850 business Geoffrey Matthew Estates - Sales http://www.referenceline.com/estate_agents-in-harlow-geoffreymatthewestatessales-15598	Cost: £210000

Satisfaction Ratings

Overall Rating

8.8/10

Show All


Professional		9/10
The firm acted professionally at all times

Knowledgeable		9/10
The firm showed a good knowledge of local market conditions

Friendly		9/10
The staff are friendly and give clear and helpful information

Helpful		8/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Sellers: Fees

Yes

SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing before marketing your property?

Sellers: Buyer services

SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?

Sellers: Particulars

Yes

SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?

Sellers: Viewing

Yes

SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?

Sellers: Offers

Yes

SELLERS Did the firm confirm all offers in writing?

Sellers: Marketing

SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?

Customer Review

3 Bed link detached with single integral garage. Parking for one car on drive. mature gardens with room for further extension if required. Quite , sought after area in Harlow, Essex. Near to Stansted and M11

" Good professional original meeting for valuation and discussion of marketing strategy.

Had a good advertising coverage of the local area and on the internet.

Kept in touch as to progress and answered/returned all phone calls promptly. "

Review 16 Dec 2011 Recommended by customer in Harlow, cm20 51.7684, 0.1163 business Geoffrey Matthew Estates - Sales http://www.referenceline.com/estate_agents-in-harlow-geoffreymatthewestatessales-15598	Cost: £195000

Satisfaction Ratings

Overall Rating

10/10

Show All


Professional		10/10
The firm acted professionally at all times

Knowledgeable		10/10
The firm showed a good knowledge of local market conditions

Friendly		10/10
The staff are friendly and give clear and helpful information

Helpful		10/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Sellers: Ombudsman

Yes

SELLERS Did the firm make you aware of their membership of the Property Ombudsman scheme (e.g. is the TPO logo shown on the sales particulars for your property)?

Sellers: Fees

Yes

SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing before marketing your property?

Sellers: Buyer services

Yes

SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?

Sellers: Particulars

Yes

SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?

Sellers: Viewing

Yes

SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?

Sellers: Offers

Yes

SELLERS Did the firm confirm all offers in writing?

Sellers: Marketing

SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?

Buyers: Ombudsman

BUYERS Did the firm make you aware of their membership of the TPO scheme (e.g. is the logo shown on the sale particulars you received)?

Buyers: Marketing

BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?

Buyers: Accuracy

Yes

BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?

Buyers: Offer

Yes

BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?

Customer Review

4 bed cul de sac property ex council

" really easy to work with, communication was always prompt. professional and very curteous "


Geoffrey Matthew Estates
Images & captions supplied by the business. Publication approved by the customer.

Review 5 Sep 2011 Recommended by customer in Harlow, CM20 51.7801, 0.1262 business Geoffrey Matthew Estates - Sales http://www.referenceline.com/estate_agents-in-harlow-geoffreymatthewestatessales-15598	Cost: £185000

Satisfaction Ratings

Overall Rating

7.5/10

Show All


Professional		8/10
The firm acted professionally at all times

Knowledgeable		9/10
The firm showed a good knowledge of local market conditions

Friendly		8/10
The staff are friendly and give clear and helpful information

Helpful		5/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Sellers: Ombudsman

Yes

SELLERS Did the firm make you aware of their membership of the Property Ombudsman scheme (e.g. is the TPO logo shown on the sales particulars for your property)?

Sellers: Fees

Yes

SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing before marketing your property?

Sellers: Buyer services

SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?

Sellers: Particulars

SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?

Sellers: Viewing

Yes

SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?

Sellers: Offers

Yes

SELLERS Did the firm confirm all offers in writing?

Sellers: Marketing

Yes

SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?

Customer Review

Terraced property in Harlow.

"Very good up until the point of exchange of contracts. They didn’t keep me informed of buyer’s intentions re when they wanted the exchange to take place. It was a last minute panic with exchange/completion having to occur within 24 hours."

Review 3 Sep 2011 Recommended by customer in Harlow, CM18 51.7595, 0.0935 business Geoffrey Matthew Estates - Sales http://www.referenceline.com/estate_agents-in-harlow-geoffreymatthewestatessales-15598	Cost: £148000

Satisfaction Ratings

Overall Rating

10/10

Show All


Professional		10/10
The firm acted professionally at all times

Knowledgeable		10/10
The firm showed a good knowledge of local market conditions

Friendly		10/10
The staff are friendly and give clear and helpful information

Helpful		10/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Sellers: Ombudsman

Yes

SELLERS Did the firm make you aware of their membership of the Property Ombudsman scheme (e.g. is the TPO logo shown on the sales particulars for your property)?

Sellers: Fees

Yes

SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing before marketing your property?

Sellers: Buyer services

Yes

SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?

Sellers: Particulars

Yes

SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?

Sellers: Viewing

Yes

SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?

Sellers: Offers

Yes

SELLERS Did the firm confirm all offers in writing?

Sellers: Marketing

Yes

SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?

Buyers: Marketing

Yes

BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?

Buyers: Accuracy

Yes

BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?

Buyers: Offer

BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?

Customer Review

End of terrace property newly double glazed.

"Geoffrey Matthew Estates are very professional at all times. They communicate & we both sides cleanly and make sure everyone is kept up to date. Maart Estates are very helpful and professional."

Review 19 Aug 2011 Recommended by customer in Harlow, CM17 51.7665, 0.1425 business Geoffrey Matthew Estates - Sales http://www.referenceline.com/estate_agents-in-harlow-geoffreymatthewestatessales-15598	Cost: £205000

Satisfaction Ratings

Overall Rating

10/10

Show All


Professional		10/10
The firm acted professionally at all times

Knowledgeable		10/10
The firm showed a good knowledge of local market conditions

Friendly		10/10
The staff are friendly and give clear and helpful information

Helpful		10/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Sellers: Fees

Yes

SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing before marketing your property?

Sellers: Particulars

Yes

SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?

Sellers: Viewing

Yes

SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?

Sellers: Offers

Yes

SELLERS Did the firm confirm all offers in writing?

Sellers: Marketing

Yes

SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?

Customer Review

2 bedroom semi detached conservatory, converted garage, new boiler (Sept 2010).

"Always returned calls & kept me informed of current position."

Review 12 Aug 2011 Recommended by customer in Harlow, CM19 51.7450, 0.0776 business Geoffrey Matthew Estates - Sales http://www.referenceline.com/estate_agents-in-harlow-geoffreymatthewestatessales-15598	Cost: £205000

Satisfaction Ratings

Overall Rating

9/10

Show All


Professional		9/10
The firm acted professionally at all times

Knowledgeable		9/10
The firm showed a good knowledge of local market conditions

Friendly		9/10
The staff are friendly and give clear and helpful information

Helpful		9/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Buyers: Accuracy

Yes

BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?

Buyers: Offer

Yes

BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?

Customer Review

3 bed semi in Harlow, no interesting features!

"Agent advised a case manager who kept us updated of progress at every stage of the sale. We were pleased in the level of communications from the agent."

Review 12 Aug 2011 Recommended by customer 51.698084, 0.113264 business Geoffrey Matthew Estates - Sales http://www.referenceline.com/estate_agents-in-harlow-geoffreymatthewestatessales-15598	Cost: £142000

Satisfaction Ratings

Overall Rating

8/10

Show All


Professional		8/10
The firm acted professionally at all times

Knowledgeable		7/10
The firm showed a good knowledge of local market conditions

Friendly		8/10
The staff are friendly and give clear and helpful information

Helpful		9/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Buyers: Ombudsman

BUYERS Did the firm make you aware of their membership of the TPO scheme (e.g. is the logo shown on the sale particulars you received)?

Buyers: Marketing

BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?

Buyers: Accuracy

Yes

BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?

Buyers: Offer

BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?

Customer Review

"I had very little contact with them, they did everything correct. I was happy with their service."

Review 10 Aug 2011 Recommended by customer in Harlow, CM19 51.7450, 0.0776 business Geoffrey Matthew Estates - Sales http://www.referenceline.com/estate_agents-in-harlow-geoffreymatthewestatessales-15598	Cost: £219995

Satisfaction Ratings

Overall Rating

8/10

Show All


Professional		9/10
The firm acted professionally at all times

Knowledgeable		9/10
The firm showed a good knowledge of local market conditions

Friendly		7/10
The staff are friendly and give clear and helpful information

Helpful		7/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Sellers: Fees

Yes

SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing before marketing your property?

Sellers: Buyer services

Yes

SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?

Sellers: Viewing

Yes

SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?

Sellers: Offers

Yes

SELLERS Did the firm confirm all offers in writing?

Sellers: Marketing

Yes

SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?

Customer Review

3 bedroom semi-detached, private area, Harlow.

"Very thorough, helpful."

Review 10 Aug 2011 Recommended by customer in Harlow, CM20 51.7712, 0.1223 business Geoffrey Matthew Estates - Sales http://www.referenceline.com/estate_agents-in-harlow-geoffreymatthewestatessales-15598	Cost: £142000

Satisfaction Ratings

Overall Rating

10/10

Show All


Professional		10/10
The firm acted professionally at all times

Knowledgeable		10/10
The firm showed a good knowledge of local market conditions

Friendly		10/10
The staff are friendly and give clear and helpful information

Helpful		10/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Sellers: Ombudsman

Yes

SELLERS Did the firm make you aware of their membership of the Property Ombudsman scheme (e.g. is the TPO logo shown on the sales particulars for your property)?

Sellers: Fees

Yes

SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing before marketing your property?

Sellers: Particulars

Yes

SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?

Sellers: Viewing

Yes

SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?

Sellers: Offers

Yes

SELLERS Did the firm confirm all offers in writing?

Customer Review

Terraced, ex-council house in Harlow Essex (3 bedroomed).

"Not only did the agent understand the local market but also my personal needs. I live over 70 miles from the property and was delighted that all negotiations and recommendations were in total line with my views. (I had researched the local market and this was the 4th house I had sold.)"

Review 10 Aug 2011 Recommended by customer in Harlow, CM19 51.7428, 0.0782 business Geoffrey Matthew Estates - Sales http://www.referenceline.com/estate_agents-in-harlow-geoffreymatthewestatessales-15598	Cost: £159995

Satisfaction Ratings

Overall Rating

10/10

Show All


Professional		10/10
The firm acted professionally at all times

Knowledgeable		10/10
The firm showed a good knowledge of local market conditions

Friendly		10/10
The staff are friendly and give clear and helpful information

Helpful		10/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Sellers: Ombudsman

Yes

SELLERS Did the firm make you aware of their membership of the Property Ombudsman scheme (e.g. is the TPO logo shown on the sales particulars for your property)?

Sellers: Fees

Yes

SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing before marketing your property?

Sellers: Buyer services

Yes

SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?

Sellers: Particulars

Yes

SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?

Sellers: Viewing

Yes

SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?

Sellers: Offers

Yes

SELLERS Did the firm confirm all offers in writing?

Sellers: Marketing

Yes

SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?

Customer Review

Two bedroom middle terrace with carport built about 19PZ.

"Found the agent very friendly and explained everything very clearly throughout the sale."