RE/MAX Central - Sales

85 Rochester Row, Westminster
London

SW1P 1LJ

Estate Agents

Listed under:  Estate Agents
100% recommended   Rating RE/MAX Central - Sales 9.6/100
48 reviews since 2011
 
Satisfaction Ratings
 
Overall Rating
 9.6 /10 Overall Rating 9.6/10
Based on 48 reviews since 2011
 
 
 
Professional 9.6/10 Professional Rating 9.6
The firm acted professionally at all times
 
Knowledgeable 9.5/10 Knowledgeable Rating 9.5
The firm showed a good knowledge of local market conditions
 
Friendly 9.7/10 Friendly Rating 9.7
The staff are friendly and give clear and helpful information
 
Helpful 9.5/10 Helpful Rating 9.5
The firm helped in the negotiations between buyer and seller
 
 
 
Recent Reviews 
 
" very quick and satisfactory"   more
 
" always approachable, prompt and very flexible"   more
 
" Agent Mandy Woodward is Excellent and helpful . Most proffessional with fantantic patience and cheerful personality. Agent is also very profficient with the process and keep seller updated and well in...."   more
 
" I was very satisfied with this transaction. Especially with my designated estate agent Mandy"   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Sellers: Ombudsman: 88%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 100%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 94%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 100%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 100%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 100%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 100%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 73%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 94%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 100%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 100%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

able 2
ACCEPTED 2
answer 3
assigned 2
available 2
best 4
business 3
buyer 4
buyers 3
buying 2
Central 4
certainly 2
courteous 2
definitely 3
dos 2
Edwards 5
efficient 5
estate 6
Excellent 7
experience 4
extremely 9
flat 7
friendly 6
friends 3
good 7
Great 3
happy 3
helpful 14
informed 4
Mandy 16
market 6
Offers 3
pleased 3
process 11
professional 11
prompt 3
property 11
RE/MAX 5
recommend 8
recommended 4
Remax 7
sale 8
santos 4
sell 3
seller 3
selling 5
service 13
solicitors 3
stressful 6
Woodward 7
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 11 Jul 2014
Recommended by customer in NR27
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
26 stourhead house tachbrook st

"very quick and satisfactory"
 
 
Team:
mandy wooward
 
 
 

Review 7 Jul 2014
Recommended by customer in SW1V
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bedroom flat, pimlico london

"always approachable, prompt and very flexible"
 
 
Team:
Mandy Woodward
 
 
 

Review 23 Jun 2014
Recommended by customer in NW3
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Location of Property Highgate - Archway Nw6 . Consists of 3 bedroom , 2 bathroom, Lounge and open plan kitchen. Newly refurbished.

"Agent Mandy Woodward is Excellent and helpful . Most proffessional with fantantic patience and cheerful personality. Agent is also very profficient with the process and keep seller updated and well informed . Most happy with the services."
 
 
Team:
Mandy Woodward
 
 
 

Review 20 Jun 2014
Recommended by customer in n/a
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2 bedroom maisonette, Pimlico SW1

"I was very satisfied with this transaction. Especially with my designated estate agent Mandy"
 
 
 
 

Review 18 Apr 2014
Recommended by customer in CF83
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2 bed flat, Pimlico

"Our agent was very obliging and helpful, and prompt for meetings. She was very knowledgeable about the area and her attentiveness helped speed up the purchase process. We are very pleased."
 
 
Team:
Mandy Woodward
 
 
 

Review 14 Apr 2014
Recommended by customer in RG7
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Ex local authority - 2 bedroom flat

"Great service. Professional at all times. Helpful, friendly, efficient."
 
 
Team:
Mandy
 
 
 

Review 29 Jan 2014
Recommended by customer in SE11
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Parliament reach, 1 bed flat

"Excellent treatment and assistance during the process. Offers alternatives that suits my needs. I will do business with Edwards again."
 
 
Team:
Edwards Dos Santos
 
 
 

Review 31 Aug 2013
Recommended by customer in Sw1v
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bedroom flat in sw1v3bq

"Edwards dos santos made selling &buying for us so less stressful than we thought it would be . He was very thoughtful during the viewings . We will be recommending him to our friends and we would definitely use them again ."
 
 
Team:
Edwards dos santos
 
 
 

Review 30 Aug 2013
Recommended by customer in SW1V
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Flat in Pimlico, 3 bedroom

"The agent was at all times thoroughly professional and helpful. We did not know the area well and he several times met us to show the property, explained about the facilities in the area, and then took us to the station. He was extremely efficient in negotiating, and meticulous in keeping us informed of progress, also liaising between us and the vendors, and between solicitors. He made a potentially stressful process far less traumatic!"
 
 
Team:
Edwards Dos Santos
 
 
 

Review 30 Jul 2013
Recommended by customer in OL4
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
1 bed flat golders green

"We had previously had a bad experience with another agent whilst selling this flat. Remax were recommended to us they were absolutely brilliant efficient corteous and extremely knowledgable about the market. Edwards de santos was always on hand to advise me he was very personable and ken to take the stresses out or the situation."
 
 
Team:
Edwards de santos
 
 
 

Review 30 Jul 2013
Recommended by customer in NW11
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
1 Bed flat, north London

"Edwards Dos Santos of Re/Max had the midas touch no our sale. Our property was on the market for over a year and we were not able to sell it. We instructed Edwards and he achieved a great price within days!

We have been exceptionally pleased with his service and have since recommended him to other sellers."
 
 
 
 

Review 23 Jul 2013
Recommended by customer in OL4
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
flat golders green

"excellent service very proffessional and made sure i was well informed .your rep went the extra mile . thankyou"
 
 
Team:
edward de santos
 
 
 

Review 15 Jul 2013
Recommended by customer in SW1V
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Ex-local studio flat, close to Thames and public transport

"Mandy was amazing with her help and support through out the whole process. Her patience and dedication permitted her to find the right buyer for my property and for the sale to proceed on schedule. Her support was amazing during this exciting but stressful time of my life (selling , buying property and getting married all at once)."
 
 
Team:
Mandy Woodward
 
 
 

Review 3 Jul 2013
Recommended by customer in SW1V
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
studio flat

"Great service!"
 
 
Team:
Mandy Woodward
 
 
 

Review 2 Apr 2013
Recommended by customer in SW1P
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
One bed flat in Pimlico.

"Sonia was the ultimate professional and ensured the sale went through as promptly as possible.

She was always on hand to give honest advice and was upfront at all stages. She took time out of her busy schedule for us to view the property on a number of occasions. Sonia also arranged for colleagues to be available when she was out of the office, which was very much appreciated.

The only comment I would have is that the floor plan was not particularly accurate. It would have been more helpful for us to plan our furniture etc.

Sonia has changed my view of the stereotypical estate agent as she has been friendly, honest and helpful throughout the whole process."
 
 
Team:
Sonia Pash
 
 
 

Review 27 Mar 2013
Recommended by customer in sw1p
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
One-bedroomed flat in Central London, part of a block built in the 1930s

"My assigned estate agent at Remax Central was Sonia Pash. She was most helpful throughout the whole process of selling my flat and I felt confident that she was acting in my best interests at all times. She thought of many ways to attract possible purchasers and I found her extremely courteous, personable and efficient. I recommend her to anyone selling a property."
 
 
Team:
Sonia Pash
 
 
 

Review 18 Mar 2013
Recommended by customer in SW1V
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
A first floor studio flat in Pimlico

"The firm assigned Mrs Mandy Woodward to process the Marketing and sale of our flat. We found her very professional and knowlegeable about the housing market in our area. She frequently contacted us for exchange of new information. She was also very friendly and supportive."
 
 
 
 

Review 16 Feb 2013
Recommended by customer in SW1V
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
A three double bedroom flat,living room, kitchen, seperate toilet and bathroom,balcony,central london.

"Re/Max staff were all very pleasant, professional and yet easy to talk and discuss any concerns or issues with, extremely helpfull, and were up to the job that other agencies failed to achieve.
I would recommend them again and again."
 
 
Team:
Mr Michael Boneh
 
 
 

Review 16 Feb 2013
Recommended by customer in Sw1v
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Show All
 
 
Customer Review
 
Flat

"I was extremely pleased with the service and agent Edwards de santos. He was very helpful and very professional. I have recommended several friends to use the agent as a result of his good work. My friend has also instructed him for her flat.

I have never used this estate agents before but have used many in the past. RE Max central were one of the best for service."
 
 
Team:
Edwards de santos
 
 
 

Review 14 Feb 2013
Recommended by customer in w2 5
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2 bedroom flat (ex-authority),Borough of Westminster

"Excellent and professional agent (Michael Boneh) who was very informative, prompt and always kept his committments often chasing up my solicitors directly for urgent requests"
 
 
 
 
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