Peter Mountain - Sales

5 Cornmarket
Louth
Lincolnshire
LN11 9PY

Estate Agents

Listed under:  Estate Agents
100% recommended   Rating Peter Mountain - Sales 9.8/100
20 reviews since 2010
 
Satisfaction Ratings
 
Overall Rating
 9.8 /10 Overall Rating 9.8/10
Based on 20 reviews since 2010
 
 
 
Professional 9.7/10 Professional Rating 9.7
The firm acted professionally at all times
 
Knowledgeable 9.7/10 Knowledgeable Rating 9.7
The firm showed a good knowledge of local market conditions
 
Friendly 9.8/10 Friendly Rating 9.8
The staff are friendly and give clear and helpful information
 
Helpful 9.9/10 Helpful Rating 9.9
The firm helped in the negotiations between buyer and seller
 
 
 
Recent Reviews 
 
" Very efficient & friendly firm to deal with. Good knowledge of customer requirements. Good at keeping you informed of progress."   more
 
" Peter Mountain kept us in the loop at all times. Were very professional and helpful."   more
 
" Peter Mountain very good."   more
 
" Peter Mountains are a very good and professional company to deal with at all times. Staff were helpful and honest, very easy selling experience. Thanks"   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Sellers: Ombudsman: 38%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 100%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 75%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 100%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 100%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 92%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 89%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 62%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 83%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 92%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 100%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Excellent 2
friendly 4
Good 5
helpful 5
highly 3
informed 4
keeping 2
local 2
Mountain 4
Mountains 4
offer 2
Peter 6
process 2
professional 3
property 4
recommend 4
service 4
sold 2
supportive 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 19 Mar 2014
Recommended by customer in LN11
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
 
 
 
 

Review 10 Mar 2014
Recommended by customer in LN11
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached bungalow corner plot Cul-de-Sac.
 

"Very efficient & friendly firm to deal with. Good knowledge of customer requirements. Good at keeping you informed of progress."
 
 
 
 
 
 

Review 5 Mar 2014
Recommended by customer in LN11
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Rural location, 4 bedroom farm house 3.5 acres of land.
 

"Peter Mountain kept us in the loop at all times. Were very professional and helpful."
 
 
 
 
 
 

Review 27 Feb 2014
Recommended by customer in LN11
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 8/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2 x bedroom detached bungalow & conservatory & garage.
 
 
 
 
 

Review 24 Feb 2014
Recommended by customer in LN11
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"Peter Mountain very good."
 
 
 
 
 
 

Review 24 Feb 2014
Recommended by customer in LN11
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2 bed terraced house normal.
 

"Peter Mountains are a very good and professional company to deal with at all times. Staff were helpful and honest, very easy selling experience. Thanks"
 
 
 
 
 
 

Review 19 Feb 2014
Recommended by customer in LN11
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached 3 bed Louth.
 

"Really helpful staff. Would definitely recommend."
 
 
 
 
 
 

Review 18 Feb 2014
Recommended by customer in LN11
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached 3 bedroom house on an estate near the edge of town in Louth.
 

"This was a particularly traumatic time in my life after a break up of 27 years with my partner. The staff made me feel so relaxed and not pressured at all. They were kind, understanding and compassionate and talked me through every stage – keeping me well informed and up to date and being very supportive. I would highly recommend this, firm to anyone. Excellent service!"
 
 
 
 
 
 

Review 14 Feb 2014
Recommended by customer in LN11
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"Peter Mountain staff were very good as I had just come out of hospital with a broken hip. So they did everything for me and I was very pleased, nothing was too much trouble."
 
 
 
 
 
 

Review 13 Feb 2014
Recommended by customer in LN11
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
A detached three bed bungalow in need of updating in a small rural village.
 

"The bungalow is situated on a large plot with fantastic views front and back. Greenhouse and vegetable plot."
 
 
 
 
 
 

Review 13 Feb 2014
Recommended by customer in LN11
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
We sold a bungalow, with large garden & garages in a residential area, with mountains & also bought a neglected, smaller bungalow with smaller garden through them too.
 

"We cannot praise the entire staff at Mountains highly enough. Our sale was not straight-forward (difficult purchasers) but throughout the whole process the staff were cheerful, friendly, totally professional & very helpful & supportive. They kept us fully informed every step of the way & undertook negotiations on our behalf, removing a lot of the stress. They were equally helpful in the purchase of our new property. Highly recommend them."
 
 
 
 
 
 

Review 13 Feb 2014
Recommended by customer in LN11
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached 3 bedroom house, corner plot in ex-raf village on outskirts of town.
 
 
 
 
 

Review 12 Feb 2014
Recommended by customer in LN11
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2 bed, mid town house, with off road parking, close to the centre of Louth.
 

"Offer accepted promptly. Agreed no further viewings. Staff very helpful, friendly, obliging. Very prompt completed. Very happy with service and would certainly use Peter Mountains in future."
 
 
 
 
 
 

Review 12 Feb 2014
Recommended by customer in LN11
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Three bedroom detached bungalow, located on a pleasant development within walking distance of town.
 

"The property was initially valued at £230,000. At our request the property was marketed at £250,000 and sold for £230,000. We were very satisfied throughout the whole process."
 
 
 
 
 
 

Review 11 Feb 2014
Recommended by customer in LN11
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi detached house, 3 bedrooms, very large garden, no private parking.
 

"The house was put on the market at £100,000 with the suggestions that it would make £95,000. We never got an offer above £86,000."
 
 
 
 
 
 

Review 10 Feb 2014
Recommended by customer in LN11
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bed mid terrace Victorian property in Louth in lovely condition.
 

"I cannot fault the service I had from Peter Mountain staff. They were brilliant, giving me map of local area, advising about schools/what available for me & my son to do as we were new to area. On the buying of the property they kept my informed all the way giving me more infor than what my solicitor did. They were lovely friendly staff and I would recommend."
 
 
 
 
 
 

Review 29 Nov 2010
Recommended by customer in LN11
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Spire View Road, Louth

"All the service given to me by both the partners and the staff was excellent in all respects."
 
 
 
 

Review 22 Sep 2010
Recommended by customer
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
 
 
 
 

Review 18 Sep 2010
Recommended by customer in LN11
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
 
 
 
 

Review 16 Sep 2010
Recommended by customer in LN11
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Large five bed detached house with eco features.
 

"Good local company, nice central offices. Mountains have sold numerous property for me over many years, I have also purchased from them."
 
 
 
 
 
 
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