Avenues Estate Agents - Sales

42 Stratford Road, Wolverton
Milton Keynes
Buckinghamshire
MK12 5LW

52.0628, -0.8120

Estate Agents

Listed under:  Estate Agents
100% recommended   Rating 9.9/10
30 reviews since 2014
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 30 reviews since 2014
 
 
 
Professional 10/10 Professional Rating 10.0
The firm acted professionally at all times

 
Knowledgeable 9.8/10 Knowledgeable Rating 9.8
The firm showed a good knowledge of local market conditions

 
Friendly 10/10 Friendly Rating 10.0
The staff are friendly and give clear and helpful information

 
Helpful 9.8/10 Helpful Rating 9.8
The firm helped in the negotiations between buyer and seller

 
 
 
Recent Reviews 
 
" Steve & Sanj at Avenues were fantastic throughout the process of buying our property. They were very professional and friendly, always prompt to visits and gave good advice during our property search....."   more
 
" Sanj and Steve have been great to deal with. Getting back to us quickly and showing us on a Sunday. Went through very smoothly and offered excellent local knowledge and advice. Thank you! Jon and...."   more
 
" Sanj and Steve were absolutely brilliant. Unfortunately my mum passed away suddenly during the house sale. The house sale had to stop. Sanj advised me what I needed to do to get the house sold and eve...."   more
 
" Avenues Estate Agents really impressed with their quality of service. As a buyer, I always felt on top of the complicated process; Sanj and Steve regularly updated me on the latest developments, and w...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Sellers: Ombudsman: 88%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 100%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 93%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 100%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 100%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 100%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 84%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 90%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 100%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 100%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 100%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

absolutely 5
advice 4
Avenues 24
bought 3
brilliant 3
buyer 4
buyers 7
buying 4
certainly 3
chain 3
communication 3
customer 3
definitely 5
ensure 3
Estate 7
excellent 5
fantastic 3
friendly 8
good 3
Happy 5
help 3
helpful 8
highly 4
impressed 4
informed 4
knowledge 4
knowledgeable 4
local 5
market 7
number 3
offered 3
parties 3
polite 4
proactive 3
process 10
professional 13
progress 3
prompt 3
properties 5
property 8
questions 3
quickly 7
really 3
recommend 16
recommendation 3
responded 3
sale 8
Sanj 8
second 3
sell 3
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 10 Jan 2018
Recommended by customer in MK12
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
52.0600, -0.8127
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Victorian Terraced 3-Bed House, Wolverton
 
Cost: £269995
 

"Steve & Sanj at Avenues were fantastic throughout the process of buying our property. They were very professional and friendly, always prompt to visits and gave good advice during our property search. When we had our offer accepted, Avenues kept us informed of any developments and were ready to chase up any queries to try and expedite the process. I would definitely recommend Avenues to others."
 
 
Team:
Steve & Sanj
 
 
 


Review 1 Dec 2017
Recommended by customer in MK17
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
51.9653, -0.6871
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Wolverton
 
Cost: £310000
 

"Sanj and Steve have been great to deal with. Getting back to us quickly and showing us on a Sunday.
Went through very smoothly and offered excellent local knowledge and advice.
Thank you!
Jon and Claire"
 
 
Team:
Sanj and Steve
 
 
 


Review 25 Oct 2017
Recommended by customer in MK12
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.0595, -0.8106
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Wolverton, Milton Keynes
 
Cost: £280000
 

"Sanj and Steve were absolutely brilliant. Unfortunately my mum passed away suddenly during the house sale. The house sale had to stop. Sanj advised me what I needed to do to get the house sold and even which solicitor would be good to use aswell to sort probate. We obtained probate within 4 weeks thanks to their recommendation so the house sale could start again. All people in the party were kept fully updated on our progress by Avenues. I couldn’t have sold the house without them. Thank you so much for your help, advice and professionalism, I highly recommend Avenues."
 
 
Team:
Sanj & Steve
 
 
 


Review 2 Oct 2017
Recommended by customer in MK13
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.0641, -0.7991
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
A 2-bedroom Victorian Terrace in New Bradwell.
 
Cost: £181500
 

"Avenues Estate Agents really impressed with their quality of service. As a buyer, I always felt on top of the complicated process; Sanj and Steve regularly updated me on the latest developments, and were quick to respond to any questions I threw at them. They clearly communicated well with our solicitor behind the scenes too. Very pleasant, reassuring and professional staff. Would certainly use the agency again."
 
 
Team:
Sanjeev and Steve - thanks!
 
 
 


Review 1 Aug 2017
Recommended by customer in MK12
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.0597, -0.8164
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Victorian terrace house in Wolverton
 
Cost: £262000
 

"Steve, Sanj and the team at Avenues were friendly, helpful, professional and knowledgeable. They kept me well informed through the whole process and helped keep constant communication going through the chain which kept it progressing. I would strongly recommend anyone looking to sell or buy a house to go through Avenues, the extra mile they go really makes a difference!"
 
 
Team:
Steve and Sanj
 
 
 


Review 17 May 2017
Recommended by customer in MK12
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
52.0599, -0.8119
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Our property was located in Wolverton, Milton Keynes. A typical terraced Victorian 4 bedroom house with cellar and fireplace.
 
Cost: £275000
 

"Very happy with they way they explained the process of selling, buyers visits and exchange.

They are calm, polite and take into consideration all the contextual matters having an impact on the sale (eg. where you are moving, family life, hours for visits...). They only contact you when necessary and quickly reply by email or on the phone when you need them.

This is the second time we have used Avenues and we highly recommend them as one of the most ethical and professional estate agents we have dealt with."
 
 
Team:
Sanj and Steve
 
 
 


Review 12 May 2017
Recommended by customer in MK6

 I'm: Male 

52.0416, -0.7415
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 Bed Mid Terraced, Milton Keynes
 
Cost: £200000
 

"Excellent customer service. Professional, helpful and polite. Kept us updated every step of the way. Allan Ainsworth was absolutely right with his recommendation to use Avenues. We will definitely be recommending Avenues to a number of people. Amazing job. Well done."
 
 
Team:
Sanjeev
 
 
 


Review 30 Apr 2017
Recommended by customer in Mk12
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
52.0597, -0.8171
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Victorian house in Wolverton

"Sanj and Steve at Avenues kept my husband and I up to date with progress throughout the process. They were professional, helpful, prompt with responses and not pushy at all. Shame they only operate in Wolverton as when we move again we would definitely have used them again!"
 
 
Team:
Sanj and Steve
 
 
 


Review 7 Mar 2017
Recommended by customer in Mk12
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
52.0600, -0.8127
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Terraced property in Wolverton
 
Cost: £237500
 

"Absolutely first class customer service, seamless process with friendly team - would highly recommend
Avenues recommendation of Allan Ainsworth was spot on, exceptional solicitor totally happy with the way the transaction was handled, faultless - would highly recommend

A very satisfied customer
Thank you Avenues
Thank you Allan Ainsworth"
 
 
Team:
Sanj and Steve at Avenues and Allan Ainsworth Solicitor
 
 
 


Review 27 Feb 2017
Recommended by customer in Mk12
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
52.0598, -0.8153
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 Bed Mid Terrace, Wolverton

"Excellent from start to finish, Shahab and team went above and beyond and nothing was ever too much trouble. Would fully recommend and wouldn't hesitate to use again if required."
 
 
Team:
Shahab and team
 
 
 

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