Geering & Colyer - Sales

57 High Street
New Romney
Kent
TN28 8AH

50.9859, 0.9407

Estate Agents

Listed under:  Estate Agents
100% recommended   Rating 9/10
8 reviews since 2009
 
Satisfaction Ratings
 
Overall Rating
9/10 Overall Rating 9.0/10
Based on 8 reviews since 2009
 
 
 
Professional
8.9/10 Professional Rating 8.9
The firm acted professionally at all times

 
Knowledgeable
8.6/10 Knowledgeable Rating 8.6
The firm showed a good knowledge of local market conditions

 
Friendly
9.4/10 Friendly Rating 9.4
The staff are friendly and give clear and helpful information

 
Helpful
9/10 Helpful Rating 9.0
The firm helped in the negotiations between buyer and seller

 
 
 
Recent Reviews 
 
" Staff were very helpful and courteous at all times."   more
 
" Many thanks to Andy, who was everything we needed."   more
 
" We were happy with the new Romney firm of Gearing and Colyer, but not with the solicitors they used based in Manchester who were sloppy , I did not understand our needs, slow and failed to tell us tha...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Sellers: Ombudsman: 50%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 100%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 100%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 100%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 83%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 100%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 60%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 75%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 67%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 75%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 75%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

account 1
Andy 1
based 1
Colyer 1
courteous 1
dealing 1
failed 1
Gearing 1
happy 1
helpful 1
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

1

Budget:  

Review 28 Nov 2009
Recommended by customer in TN28
50.9757, 0.9634
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 7/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
   Customer Review
 

"Staff were very helpful and courteous at all times."
 
 
 
 
 
 


Review 20 Nov 2009
Recommended by customer in TN28
50.9796, 0.9655
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
   Customer Review
 
Cost: £159995
 
 
 
 


Review 19 Nov 2009
Recommended by customer in TN29
50.9402, 0.9695
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
   Customer Review
 

"Many thanks to Andy, who was everything we needed."
 
 
 
 
 
 


Review 18 Nov 2009
Recommended by customer in TN29
51.0077, 0.9739
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
   Customer Review
 
 
 
 
 


Review 18 Nov 2009
Recommended by customer in TN28
50.9690, 0.9610
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Show All
 
 
   Customer Review
 
Cost: £163000
 
 
 
 


Review 17 Nov 2009
Recommended by customer in TN28
50.9847, 0.9508
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
   Customer Review
 

"We were happy with the new Romney firm of Gearing and Colyer, but not with the solicitors they used based in Manchester who were sloppy , I did not understand our needs, slow and failed to tell us that the solicitor originally dealing with our account had left the company!!"
 
 
 
 
 
 


Review 16 Nov 2009
Recommended by customer in TN29
51.0085, 0.9766
 
 
Satisfaction Ratings
 
Professional 6/10
The firm acted professionally at all times
Knowledgeable 5/10
The firm showed a good knowledge of local market conditions
Friendly 6/10
The staff are friendly and give clear and helpful information
Helpful 6/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
   Customer Review
 
Cost: £161500
 
 
 
 


Review 14 Nov 2009
Recommended by customer in TN29
51.0077, 0.9739
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 8/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
   Customer Review
 
 
 
 
 

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