Winkworth Nottingham - Sales

2 Tudor Square, West Bridgford
Nottingham
Nottinghamshire
NG2 6BT

52.9313, -1.1257

Estate Agents

Listed under:  Estate Agents
99% recommended   Rating 9.5/10
166 reviews since 2011
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 166 reviews since 2011
 
 
 
Professional 9.5/10 Professional Rating 9.5
The firm acted professionally at all times

 
Knowledgeable 9.4/10 Knowledgeable Rating 9.4
The firm showed a good knowledge of local market conditions

 
Friendly 9.5/10 Friendly Rating 9.5
The staff are friendly and give clear and helpful information

 
Helpful 9.4/10 Helpful Rating 9.4
The firm helped in the negotiations between buyer and seller

 
 
 
Recent Reviews 
 
" Winkworth were very professional and helpful in the purchase of our new house, Hazel always helped with any communication with the seller and helped chase up solicitors when needed"   more
 
" We found the Manager Hazel to be extremely efficient and friendly and would rate her skills highly. We would have no hesitation in using Winkworths in the future."   more
 
" As sellers, we were very satisfied with the service that we received from the West Bridgford Team at Winkworth's. Mike Hale, the Valuation Officer, had clearly done his homework in comparing the sale...."   more
 
" The staff at Winkworths West Bridgford were very professional and easy to deal with at all times."   more
 
About Us


Winkworth offer a bespoke and friendly service. We spend time getting to know our buyers and sellers and our trained staff are experts at matching the two together. Director Mark Bygott and Sales Manager Hazel Turfitt have worked together for more than 20 years and head a team that offer a professional yet caring service.

We pride ourself on presenting your home the best way we can so we have invested in top quality photographic equipment and floorplan software. We operate on a No sale-No fee basis. We include all marketing and advertising costs in our fee and there are no hidden withdrawal charges.

If you are looking for a high standard of service look no further. We don't need to tell you how great we are at what we do, our clients do that for us.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Sellers: Ombudsman: 91%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 99%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 83%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 98%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 97%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 98%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 78%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 63%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 89%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 96%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 98%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

able 8
advice 10
answered 8
available 8
best 9
better 7
bought 7
Bridgford 19
buyers 13
Buying 12
definitely 13
efficient 11
estate 32
excellent 16
experience 10
extremely 13
friendly 32
friends 12
good 26
great 18
happy 13
Hazel 37
help 11
helpful 53
impressed 14
informed 16
Intercounty 36
market 12
offer 11
phone 10
process 28
professional 34
property 32
purchase 16
quickly 10
really 15
received 12
recommend 37
sale 35
Sales 12
sell 14
selling 18
service 59
sold 12
support 10
Team 25
thank 11
Thanks 11
West 19
Winkworth 15
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 2 Feb 2018
Recommended by customer in NG11
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
52.9331, -1.1554
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 8/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bed semi detached with garage
 
Cost: £269000
 

"Winkworth were very professional and helpful in the purchase of our new house, Hazel always helped with any communication with the seller and helped chase up solicitors when needed"
 
 
Team:
Hazel Turfitt
 
 
 


Review 28 Jan 2018
Recommended by customer in N7
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
51.5554, -0.1287
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Flat in Nottingham N7
 
Cost: £185
 

"We found the Manager Hazel to be extremely efficient and friendly and would rate her skills highly. We would have no hesitation in using Winkworths in the future."
 
 
Team:
Hazel Turfitt
 
 
 


Review 25 Jan 2018
Recommended by customer in NG2

 I'm: Male 

52.9196, -1.1359
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
A three bedroom detached house in West Bridgford, Nottingham, with a drive capable of standing 5 cars, and a large secluded garden; a beautiful family home.
 
Cost: £425000
 

"As sellers, we were very satisfied with the service that we received from the West Bridgford Team at Winkworth's. Mike Hale, the Valuation Officer, had clearly done his homework in comparing the sale price of other similar properties in the area, to justify his recommended guide price. We were particularly impressed that, without prompting, he provided a breakdown of all the costs involved in our move. This meant that we had a clear understanding of the likely overall cost involved in moving right from the beginning. This was very helpful to us since we had not moved for nearly 30 years!
Hazel, the Sales Manager, and her team, Penny and Faye, were always very professional, friendly, and well informed about the ongoing, changing situation in the sale, which was quickly communicated to us.
We always felt that the team had our best interests at heart."
 
 
Team:
Mike Hale, Hazel Turfitt, Penny James, Faye Davies
 
 
 


Review 25 Jan 2018
Recommended by customer in NG2
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
52.9285, -1.1304
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 6/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Terrace house in West Bridgford.
 
Cost: £220000
 

"The staff at Winkworths West Bridgford were very professional and easy to deal with at all times."
 
 
Team:
Hazel, Penny and Faye
 
 
 


Review 22 Jan 2018
Recommended by customer in ng12
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
52.9137, -1.1105
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Newly refurbished 2 bedroom ground floor flat with extensive land surrounding the property on 3 sides. The flat is in Edwalton.
 
Cost: £140000
 

"When the agent came to value my property she was very friendly and professional. I immediately liked her as other agents had trid to tell me the property would sell for much more where she just told me the facts and gave me sound advice.
When selling the property, Winkworth stayed in contact often and we had regular conversations to keep up to date with the sale.
Upon receiving offers, Hazel kept me up to date and gave me sound advice. She got me the asking price from two buyers and was able to advise me on which buyer would be the best buyer."
 
 
Team:
Hazel
 
 
 


Review 18 Jan 2018
Recommended by customer in NG2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.9193, -1.1497
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Three bedroom detached house with garage and conservatory in West Bridgford, Nottingham.
 
Cost: £300000
 

"The team at Winkworth were amazing. They were supportive and helpful at every point in the sale process. The accompanied viewings were a massive benefit and were very reassuring to a more mature but quite inexperienced seller. They all gave a top class service from the initial valuation right through to completion and kept us informed at every step."
 
 
Team:
Hazel, Penny, Faye, Ellie and the lady who did the open house viewings
 
 
 


Review 18 Jan 2018
Recommended by customer in NG2
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.9379, -1.1287
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Edwardian/Victorian 3 bed terraced house in West Bridgford, Nottingham
 
Cost: £285500
 

"There were a few difficulties relating to the purchase. Hazel and the team handled this very well and kept the transaction on track. I was given regular and informative updates. Buying a house can be a stressful experience but Winkworths made this easier."
 
 
Team:
Hazel Turfitt
 
 
 


Review 13 Nov 2017
Recommended by customer in NG2
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.9215, -1.1329
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi, West Bridgford, Nottingham
 
Cost: £455000
 

"Very happy with the service provided by Winkworth"
 
 
Team:
Hazel Turfitt and Penny
 
 
 


Review 7 Sep 2017
Recommended by customer in NG2
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 5 - 10 years 
52.9232, -1.1342
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bed detached house in West Bridgford, Nottingham
 
Cost: £395000
 

"We have sold 2 houses with Winkworth (West Bridgford, Nottingham) and bought with them before.

On every occasion the staff have been very professional, friendly, helpful and supportive at all times.

The house that we have recently sold through them, took us through a few times of bad luck (through no fault of Winkworth), just unforeseen circumstances. They always advised us with sincerity and 'held our hand' throughout the process.

Our main contact at Winkworth (Hazel Turfitt), was exceptionally dedicated and always acted on our behalf in a fast and professional manor. She kept all parties (including other agents, solicitors, buyers and sellers) all in the loop for exchange and completion. We really owe our successful house move to her!!

We are also especially grateful to everyone at Winkworth and can fully, wholeheartedly recommend them to sell your house and follow through to completion with success. A lot of people just think about the sales part of a house move, but Winkworth really do deliver the best service all the way through the house selling journey.

We will certainly use them again in the future and can personally recommend them to anyone thinking of selling their house.


"
 
 
Team:
Hazel Turfitt Penny Ellie
 
 
 


Review 9 Aug 2017
Recommended by customer in NG2
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.9263, -1.1241
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 7/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Two bedroom terraced house in central West Bridgford
 
Cost: £220000
 

"All members of staff I dealt with were a pleasure to deal with"
 
 
Team:
Ellie and Hazel
 
 
 

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