Colebrook Sturrock

71 High Street, Minster
RAMSGATE
Kent
CT12 4AB
51.3344, 1.3149

Estate Agents

www.colebrooksturrock.co.uk

minster@colebrooksturrock.co.uk

01843 823 000

01843 823 311

Listed under: Estate Agents - Residential Sales

96% recommended: 9.5/10
50 reviews since 2008

Satisfaction Ratings

Overall Rating		9.5/10

Professional		9.5/10

Knowledgeable		9.4/10

Friendly		9.6/10

Helpful		9.5/10



Code of Practice

Sellers: Ombudsman	91%

Sellers: Fees	100%

Sellers: Buyer services	81%

Sellers: Particulars	100%

Sellers: Viewing	100%

Sellers: Offers	100%

Sellers: Marketing	88%

Buyers: Ombudsman	80%

Buyers: Marketing	81%

Buyers: Accuracy	96%

Buyers: Offer	96%

Recent Reviews

" We met a very nice people and was very satisfied." more

" Not as proactive as I thought they should be in a slow market. Felt I was the driver in the sale." more

" All the staff at Colebrook’s Sturrock in Broadstairs were brilliant. Anything that you wanted or needed to know was never, ever too much for them at a...." more

" Everything went very well, very professional service." more

About Us (Information provided by the businesses)

Businesses: login to your control panel to add this information

Legal Name: Colebrook Sturrock. Partnership.

SUMMARY OF ALL REVIEWS

Reviews by Month
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Reviews that match your Budget (click to filter these reviews below)

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REVIEWS LISTED BELOW
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Review 10 May 2012 Recommended by customer in Ramsgate, CT12 51.3310, 1.3208 business Colebrook Sturrock http://www.referenceline.com/estate_agents-in-ramsgate-colebrooksturrock-12930	Cost: £425000

Satisfaction Ratings

Overall Rating

10/10

Show All


Professional		10/10
The firm acted professionally at all times

Knowledgeable		10/10
The firm showed a good knowledge of local market conditions

Friendly		10/10
The staff are friendly and give clear and helpful information

Helpful		10/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Sellers: Fees

Yes

SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing before marketing your property?

Sellers: Particulars

Yes

SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?

Sellers: Viewing

Yes

SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?

Sellers: Offers

Yes

SELLERS Did the firm confirm all offers in writing?

Customer Review

Review 24 Apr 2012 Recommended by customer in Ramsgate, CT11 51.3352, 1.4237 business Colebrook Sturrock http://www.referenceline.com/estate_agents-in-ramsgate-colebrooksturrock-12930	Cost: £234000

Satisfaction Ratings

Overall Rating

9.8/10

Show All


Professional		10/10
The firm acted professionally at all times

Knowledgeable		9/10
The firm showed a good knowledge of local market conditions

Friendly		10/10
The staff are friendly and give clear and helpful information

Helpful		10/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Sellers: Ombudsman

Yes

SELLERS Did the firm make you aware of their membership of the Property Ombudsman scheme (e.g. is the TPO logo shown on the sales particulars for your property)?

Sellers: Fees

Yes

SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing before marketing your property?

Sellers: Particulars

Yes

SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?

Sellers: Viewing

Yes

SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?

Sellers: Offers

Yes

SELLERS Did the firm confirm all offers in writing?

Sellers: Marketing

SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?

Customer Review

Review 19 Apr 2012 Recommended by customer in Ramsgate, CT12 51.3403, 1.3174 business Colebrook Sturrock http://www.referenceline.com/estate_agents-in-ramsgate-colebrooksturrock-12930	Cost: £126000

Satisfaction Ratings

Overall Rating

9.8/10

Show All


Professional		10/10
The firm acted professionally at all times

Knowledgeable		9/10
The firm showed a good knowledge of local market conditions

Friendly		10/10
The staff are friendly and give clear and helpful information

Helpful		10/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Sellers: Ombudsman

Yes

SELLERS Did the firm make you aware of their membership of the Property Ombudsman scheme (e.g. is the TPO logo shown on the sales particulars for your property)?

Sellers: Fees

Yes

SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing before marketing your property?

Sellers: Buyer services

Yes

SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?

Sellers: Particulars

Yes

SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?

Sellers: Viewing

Yes

SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?

Sellers: Offers

Yes

SELLERS Did the firm confirm all offers in writing?

Sellers: Marketing

Yes

SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?

Buyers: Ombudsman

Yes

BUYERS Did the firm make you aware of their membership of the TPO scheme (e.g. is the logo shown on the sale particulars you received)?

Buyers: Accuracy

Yes

BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?

Buyers: Offer

Yes

BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?

Customer Review

Review 29 Mar 2012 Recommended by customer in Ramsgate, CT12 51.3401, 1.3142 business Colebrook Sturrock http://www.referenceline.com/estate_agents-in-ramsgate-colebrooksturrock-12930	Cost: £195000

Satisfaction Ratings

Overall Rating

10/10

Show All


Professional		10/10
The firm acted professionally at all times

Knowledgeable		10/10
The firm showed a good knowledge of local market conditions

Friendly		10/10
The staff are friendly and give clear and helpful information

Helpful		10/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Sellers: Ombudsman

SELLERS Did the firm make you aware of their membership of the Property Ombudsman scheme (e.g. is the TPO logo shown on the sales particulars for your property)?

Sellers: Fees

Yes

SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing before marketing your property?

Sellers: Buyer services

SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?

Sellers: Particulars

Yes

SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?

Sellers: Viewing

Yes

SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?

Sellers: Offers

Yes

SELLERS Did the firm confirm all offers in writing?

Sellers: Marketing

Yes

SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?

Customer Review

Review 12 Oct 2011 Recommended by customer in Broadstairs, CT10 51.3833, 1.4433 business Colebrook Sturrock http://www.referenceline.com/estate_agents-in-ramsgate-colebrooksturrock-12930	Cost: £290000

Satisfaction Ratings

Overall Rating

10/10

Show All


Professional		10/10
The firm acted professionally at all times

Knowledgeable		10/10
The firm showed a good knowledge of local market conditions

Friendly		10/10
The staff are friendly and give clear and helpful information

Helpful		10/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Sellers: Ombudsman

Yes

SELLERS Did the firm make you aware of their membership of the Property Ombudsman scheme (e.g. is the TPO logo shown on the sales particulars for your property)?

Sellers: Fees

Yes

SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing before marketing your property?

Sellers: Buyer services

Yes

SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?

Sellers: Particulars

Yes

SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?

Sellers: Viewing

Yes

SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?

Sellers: Offers

Yes

SELLERS Did the firm confirm all offers in writing?

Sellers: Marketing

Yes

SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?

Customer Review

"We met a very nice people and was very satisfied."

Review 11 Sep 2011 Not Recommended by customer in Broadstairs, CT10 51.3592, 1.4307 business Colebrook Sturrock http://www.referenceline.com/estate_agents-in-ramsgate-colebrooksturrock-12930	Cost: £440000

Satisfaction Ratings

Overall Rating

7/10

Show All


Professional		7/10
The firm acted professionally at all times

Knowledgeable		7/10
The firm showed a good knowledge of local market conditions

Friendly		7/10
The staff are friendly and give clear and helpful information

Helpful		7/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Sellers: Ombudsman

Yes

SELLERS Did the firm make you aware of their membership of the Property Ombudsman scheme (e.g. is the TPO logo shown on the sales particulars for your property)?

Sellers: Fees

Yes

SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing before marketing your property?

Sellers: Buyer services

SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?

Sellers: Particulars

Yes

SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?

Sellers: Viewing

Yes

SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?

Sellers: Offers

Yes

SELLERS Did the firm confirm all offers in writing?

Sellers: Marketing

Yes

SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?

Customer Review

"Not as proactive as I thought they should be in a slow market. Felt I was the driver in the sale."

Review 28 Aug 2011 Recommended by customer in Broadstairs, CT10 51.3543, 1.4283 business Colebrook Sturrock http://www.referenceline.com/estate_agents-in-ramsgate-colebrooksturrock-12930

Satisfaction Ratings

Overall Rating

10/10

Show All


Professional		10/10
The firm acted professionally at all times

Knowledgeable		10/10
The firm showed a good knowledge of local market conditions

Friendly		10/10
The staff are friendly and give clear and helpful information

Helpful		10/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Sellers: Ombudsman

Yes

SELLERS Did the firm make you aware of their membership of the Property Ombudsman scheme (e.g. is the TPO logo shown on the sales particulars for your property)?

Sellers: Fees

Yes

SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing before marketing your property?

Sellers: Buyer services

Yes

SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?

Sellers: Particulars

Yes

SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?

Sellers: Viewing

Yes

SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?

Sellers: Offers

Yes

SELLERS Did the firm confirm all offers in writing?

Sellers: Marketing

Yes

SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?

Buyers: Ombudsman

Yes

BUYERS Did the firm make you aware of their membership of the TPO scheme (e.g. is the logo shown on the sale particulars you received)?

Buyers: Marketing

Yes

BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?

Buyers: Accuracy

Yes

BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?

Buyers: Offer

Yes

BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?

Customer Review

"All the staff at Colebrook’s Sturrock in Broadstairs were brilliant. Anything that you wanted or needed to know was never, ever too much for them at all. Carey kept us updated the whole time as to what was happening with regard to the house we brought and was so kind and professional at all times. We wish that Colebrook’s Sturrock, Broadstairs had managed to sell our bungalow as they rarely deserved to certainly more than another agent who did. A brilliant firm!"

Review 22 Aug 2011 Recommended by customer in Broadstairs, CT10 51.3619, 1.4304 business Colebrook Sturrock http://www.referenceline.com/estate_agents-in-ramsgate-colebrooksturrock-12930	Cost: £350000

Satisfaction Ratings

Overall Rating

9.3/10

Show All


Professional		9/10
The firm acted professionally at all times

Knowledgeable		9/10
The firm showed a good knowledge of local market conditions

Friendly		9/10
The staff are friendly and give clear and helpful information

Helpful		10/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Sellers: Ombudsman

Yes

SELLERS Did the firm make you aware of their membership of the Property Ombudsman scheme (e.g. is the TPO logo shown on the sales particulars for your property)?

Sellers: Fees

Yes

SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing before marketing your property?

Sellers: Buyer services

Yes

SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?

Sellers: Particulars

Yes

SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?

Sellers: Viewing

Yes

SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?

Sellers: Offers

Yes

SELLERS Did the firm confirm all offers in writing?

Sellers: Marketing

Yes

SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?

Customer Review

6 bed detached house.

"Everything went very well, very professional service."

Review 28 Jul 2011 Recommended by customer in Broadstairs, CT10 51.3833, 1.4433 business Colebrook Sturrock http://www.referenceline.com/estate_agents-in-ramsgate-colebrooksturrock-12930	Cost: £290000

Satisfaction Ratings

Overall Rating

10/10

Show All


Professional		10/10
The firm acted professionally at all times

Knowledgeable		10/10
The firm showed a good knowledge of local market conditions

Friendly		10/10
The staff are friendly and give clear and helpful information

Helpful		10/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Buyers: Ombudsman

Yes

BUYERS Did the firm make you aware of their membership of the TPO scheme (e.g. is the logo shown on the sale particulars you received)?

Buyers: Accuracy

Yes

BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?

Buyers: Offer

Yes

BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?

Customer Review

Flat within Castle.

Review 16 Apr 2011 Recommended by customer in Ramsgate, CT12 51.3391, 1.3126 business Colebrook Sturrock http://www.referenceline.com/estate_agents-in-ramsgate-colebrooksturrock-12930

Satisfaction Ratings

Overall Rating

10/10

Show All


Professional		10/10
The firm acted professionally at all times

Knowledgeable		10/10
The firm showed a good knowledge of local market conditions

Friendly		10/10
The staff are friendly and give clear and helpful information

Helpful		10/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Buyers: Ombudsman

Yes

BUYERS Did the firm make you aware of their membership of the TPO scheme (e.g. is the logo shown on the sale particulars you received)?

Buyers: Marketing

Yes

BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?

Buyers: Accuracy

Yes

BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?

Buyers: Offer

BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?

Customer Review

Review 17 Mar 2011 Recommended by customer in Broadstairs, CT10 51.3571, 1.4392 business Colebrook Sturrock http://www.referenceline.com/estate_agents-in-ramsgate-colebrooksturrock-12930

Satisfaction Ratings

Overall Rating

10/10

Show All


Professional		10/10
The firm acted professionally at all times

Knowledgeable		10/10
The firm showed a good knowledge of local market conditions

Friendly		10/10
The staff are friendly and give clear and helpful information

Helpful		10/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Sellers: Ombudsman

Yes

SELLERS Did the firm make you aware of their membership of the Property Ombudsman scheme (e.g. is the TPO logo shown on the sales particulars for your property)?

Sellers: Fees

Yes

SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing before marketing your property?

Sellers: Buyer services

Yes

SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?

Sellers: Particulars

Yes

SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?

Sellers: Viewing

Yes

SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?

Sellers: Offers

Yes

SELLERS Did the firm confirm all offers in writing?

Sellers: Marketing

Yes

SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?

Customer Review

"The company acted very professionally at all times and we were kept informed during the whole proceedings."

Review 1 Feb 2011 Recommended by customer in Broadstairs, CT10 51.3650, 1.4367 business Colebrook Sturrock http://www.referenceline.com/estate_agents-in-ramsgate-colebrooksturrock-12930	Cost: £290000

Satisfaction Ratings

Overall Rating

10/10

Show All


Professional		10/10
The firm acted professionally at all times

Knowledgeable		10/10
The firm showed a good knowledge of local market conditions

Friendly		10/10
The staff are friendly and give clear and helpful information

Helpful		10/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Sellers: Ombudsman

Yes

SELLERS Did the firm make you aware of their membership of the Property Ombudsman scheme (e.g. is the TPO logo shown on the sales particulars for your property)?

Sellers: Fees

Yes

SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing before marketing your property?

Sellers: Buyer services

Yes

SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?

Sellers: Particulars

Yes

SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?

Sellers: Viewing

Yes

SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?

Sellers: Offers

Yes

SELLERS Did the firm confirm all offers in writing?

Sellers: Marketing

Yes

SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?

Customer Review

"A very professional company whom I would recommend to others and would go back to if ever I needed to sell another property. Friendly, down to earth, understood concerns and needs. Got the job done without having to "hard sell". I have nothing but praise to give all members of staff. A truly nice company."

Review 6 Jan 2011 Recommended by customer in Broadstairs, CT10 51.3555, 1.4404 business Colebrook Sturrock http://www.referenceline.com/estate_agents-in-ramsgate-colebrooksturrock-12930	Cost: £430000

Satisfaction Ratings

Overall Rating

10/10

Show All


Professional		10/10
The firm acted professionally at all times

Knowledgeable		10/10
The firm showed a good knowledge of local market conditions

Friendly		10/10
The staff are friendly and give clear and helpful information

Helpful		10/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Buyers: Ombudsman

Yes

BUYERS Did the firm make you aware of their membership of the TPO scheme (e.g. is the logo shown on the sale particulars you received)?

Buyers: Marketing

Yes

BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?

Buyers: Accuracy

Yes

BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?

Buyers: Offer

Yes

BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?

Customer Review

"A bid thanks you to Carrie for all her hard work and patience."

Review 30 Dec 2010 Recommended by customer in Broadstairs, CT10 51.3594, 1.4084 business Colebrook Sturrock http://www.referenceline.com/estate_agents-in-ramsgate-colebrooksturrock-12930	Cost: £157500

Satisfaction Ratings

Overall Rating

10/10

Show All


Professional		10/10
The firm acted professionally at all times

Knowledgeable		10/10
The firm showed a good knowledge of local market conditions

Friendly		10/10
The staff are friendly and give clear and helpful information

Helpful		10/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Sellers: Ombudsman

Yes

SELLERS Did the firm make you aware of their membership of the Property Ombudsman scheme (e.g. is the TPO logo shown on the sales particulars for your property)?

Sellers: Fees

Yes

SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing before marketing your property?

Sellers: Particulars

Yes

SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?

Sellers: Viewing

Yes

SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?

Sellers: Offers

Yes

SELLERS Did the firm confirm all offers in writing?

Sellers: Marketing

SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?

Customer Review

Bungalow very well maintained but in need of some modernisation mature well kept gardens.

"A very professional and friendly service. We were kept informed every step of the way. Carrie Crelling was brilliant."

Review 14 Dec 2010 Recommended by customer in Ramsgate, CT12 51.3403, 1.2741 business Colebrook Sturrock http://www.referenceline.com/estate_agents-in-ramsgate-colebrooksturrock-12930	Cost: £170000

Satisfaction Ratings

Overall Rating

10/10

Show All


Professional		10/10
The firm acted professionally at all times

Knowledgeable		10/10
The firm showed a good knowledge of local market conditions

Friendly		10/10
The staff are friendly and give clear and helpful information

Helpful		10/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Sellers: Ombudsman

Yes

SELLERS Did the firm make you aware of their membership of the Property Ombudsman scheme (e.g. is the TPO logo shown on the sales particulars for your property)?

Sellers: Fees

Yes

SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing before marketing your property?

Sellers: Particulars

Yes

SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?

Sellers: Viewing

Yes

SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?

Sellers: Offers

Yes

SELLERS Did the firm confirm all offers in writing?

Sellers: Marketing

Yes

SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?

Customer Review

Review 18 Nov 2010 Recommended by customer business Colebrook Sturrock http://www.referenceline.com/estate_agents-in-ramsgate-colebrooksturrock-12930

Satisfaction Ratings

Overall Rating

10/10

Show All


Professional		10/10
The firm acted professionally at all times

Knowledgeable		10/10
The firm showed a good knowledge of local market conditions

Friendly		10/10
The staff are friendly and give clear and helpful information

Helpful		10/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Sellers: Ombudsman

Yes

SELLERS Did the firm make you aware of their membership of the Property Ombudsman scheme (e.g. is the TPO logo shown on the sales particulars for your property)?

Sellers: Fees

Yes

SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing before marketing your property?

Sellers: Buyer services

Yes

SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?

Sellers: Particulars

Yes

SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?

Sellers: Viewing

Yes

SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?

Sellers: Offers

Yes

SELLERS Did the firm confirm all offers in writing?

Sellers: Marketing

Yes

SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?

Customer Review

"We found the firm to be incredibly efficient, friendly & helpful. Their advice was invaluable."

Review 18 Nov 2010 Recommended by customer in Ramsgate, CT12 51.3403, 1.3174 business Colebrook Sturrock http://www.referenceline.com/estate_agents-in-ramsgate-colebrooksturrock-12930

Satisfaction Ratings

Overall Rating

9.8/10

Show All


Professional		9/10
The firm acted professionally at all times

Knowledgeable		10/10
The firm showed a good knowledge of local market conditions

Friendly		10/10
The staff are friendly and give clear and helpful information

Helpful		10/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Sellers: Ombudsman

Yes

SELLERS Did the firm make you aware of their membership of the Property Ombudsman scheme (e.g. is the TPO logo shown on the sales particulars for your property)?

Sellers: Fees

Yes

SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing before marketing your property?

Sellers: Buyer services

SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?

Sellers: Particulars

Yes

SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?

Sellers: Viewing

Yes

SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?

Sellers: Offers

Yes

SELLERS Did the firm confirm all offers in writing?

Sellers: Marketing

Yes

SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?

Buyers: Ombudsman

Yes

BUYERS Did the firm make you aware of their membership of the TPO scheme (e.g. is the logo shown on the sale particulars you received)?

Buyers: Accuracy

Yes

BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?

Buyers: Offer

Yes

BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?

Customer Review

Review 17 Nov 2010 Recommended by customer business Colebrook Sturrock http://www.referenceline.com/estate_agents-in-ramsgate-colebrooksturrock-12930

Satisfaction Ratings

Overall Rating

10/10

Show All


Professional		10/10
The firm acted professionally at all times

Knowledgeable		10/10
The firm showed a good knowledge of local market conditions

Friendly		10/10
The staff are friendly and give clear and helpful information

Helpful		10/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Sellers: Ombudsman

Yes

SELLERS Did the firm make you aware of their membership of the Property Ombudsman scheme (e.g. is the TPO logo shown on the sales particulars for your property)?

Sellers: Fees

Yes

SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing before marketing your property?

Sellers: Buyer services

Yes

SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?

Sellers: Particulars

Yes

SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?

Sellers: Viewing

Yes

SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?

Sellers: Offers

Yes

SELLERS Did the firm confirm all offers in writing?

Sellers: Marketing

Yes

SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?

Customer Review

"Brilliant, very helpful. Hope not to need an estate agent again but if we do we will be straight back."

Review 13 Nov 2010 Recommended by customer in Broadstairs, CT10 51.3636, 1.4383 business Colebrook Sturrock http://www.referenceline.com/estate_agents-in-ramsgate-colebrooksturrock-12930

Satisfaction Ratings

Overall Rating

8/10

Show All


Professional		8/10
The firm acted professionally at all times

Knowledgeable		8/10
The firm showed a good knowledge of local market conditions

Friendly		8/10
The staff are friendly and give clear and helpful information

Helpful		8/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Sellers: Fees

Yes

SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing before marketing your property?

Sellers: Buyer services

SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?

Sellers: Particulars

Yes

SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?

Sellers: Viewing

Yes

SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?

Sellers: Offers

Yes

SELLERS Did the firm confirm all offers in writing?

Sellers: Marketing

Yes

SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?

Customer Review

Review 21 Oct 2009 Recommended by customer in Broadstairs, CT10 51.3873, 1.4351 business Colebrook Sturrock http://www.referenceline.com/estate_agents-in-ramsgate-colebrooksturrock-12930

Satisfaction Ratings

Overall Rating

9.5/10

Show All


Professional		10/10
The firm acted professionally at all times

Knowledgeable		10/10
The firm showed a good knowledge of local market conditions

Friendly		10/10
The staff are friendly and give clear and helpful information

Helpful		8/10
The firm helped in the negotiations between buyer and seller

Code of Practice

Buyers: Ombudsman

Yes

BUYERS Did the firm make you aware of their membership of the TPO scheme (e.g. is the logo shown on the sale particulars you received)?

Buyers: Accuracy

Yes

BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?

Buyers: Offer

Yes

BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?

Customer Review

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