Beville Estate Agency - Sales

28 Peppard Road, Sonning Common
Reading
Berkshire
RG4 9SU

51.5197, -0.9794

Estate Agents

Listed under:  Estate Agents
100% recommended   Rating 9.8/10
28 reviews since 2010
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 28 reviews since 2010
 
 
 
Professional 9.7/10 Professional Rating 9.7
The firm acted professionally at all times

 
Knowledgeable 9.8/10 Knowledgeable Rating 9.8
The firm showed a good knowledge of local market conditions

 
Friendly 9.8/10 Friendly Rating 9.8
The staff are friendly and give clear and helpful information

 
Helpful 9.7/10 Helpful Rating 9.7
The firm helped in the negotiations between buyer and seller

 
 
 
Recent Reviews 
 
" Very cleare explanation of service and what to expect. Communication was always good and expectations kept on a realistic basis."   more
 
" We both bought and sold through Beville and were very happy with the service. They were helpful and kept us informed throughout the process."   more
 
" Found them to be very helpful and kept us informed of proceedings. Having dealt with them previously they were kind and helpful and up to their usually high standard. Could not fault them."   more
 
" The team at Beville made a real difference in us being able to buy the house that we really wanted. They worked proactively to progress what was at times a difficult transaction. I was generally able ...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Sellers: Ombudsman: 79%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 100%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 93%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 100%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 100%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 100%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 90%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 90%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 88%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 100%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 100%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

achieved 2
advertising 2
advice 3
best 2
Beville 8
Beville’s 4
Bevilles 2
Bought 2
buyer 2
buyers 2
clear 2
efficient 2
estate 6
Excellent 2
fantastic 2
fault 2
Friendly 4
good 6
helpful 6
highly 2
honest 2
informed 4
interests 2
knowledgeable 2
local 2
manner 2
market 3
marketing 2
negotiations 2
Particularly 2
pleased 3
polite 2
process 3
professional 12
property 7
push 2
questions 2
real 2
realistic 3
really 5
received 2
recommend 6
Richard 3
Sale 7
satisfied 2
service 6
sold 3
standard 2
straightforward 2
team 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 26 Jul 2017
Recommended by customer in HR8
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
52.0427, -2.4260
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Two bedroom bungalow in the countryside with garden.
 
Cost: £511000
 

"Very cleare explanation of service and what to expect. Communication was always good and expectations kept on a realistic basis."
 
 
Team:
Richard Beville, Marcus Witt
 
 
 


Review 9 May 2017
Recommended by customer in RG9
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
51.5270, -0.9901
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
4 bedroom detached house in South Oxfordshire
 
Cost: £830000
 

"We both bought and sold through Beville and were very happy with the service. They were helpful and kept us informed throughout the process."
 
 
Team:
Marcus Witt, Richard Beville
 
 
 


Review 9 May 2017
Recommended by customer in RG4
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
51.5185, -0.9867
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi-detached 3 bedroom house in Sonning Common

"Found them to be very helpful and kept us informed of proceedings. Having dealt with them previously they were kind and helpful and up to their usually high standard. Could not fault them."
 
 
Team:
Richard Beville and Marcus Witt
 
 
 


Review 18 Feb 2017
Recommended by customer in RG4
 My Age: 40 - 49 
 I'm: Male 

 I have known this business: Over 10 years 
51.5198, -0.9813
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
4 bedroom detached house in South Oxfordshire
 
Cost: £850000
 

"The team at Beville made a real difference in us being able to buy the house that we really wanted. They worked proactively to progress what was at times a difficult transaction. I was generally able to get hold of the staff very quickly and received clear feedback on my questions.

The team were friendly, I would recommend them to others in the same position. I think the fact that they are a small, locally knowledgeable firm rather then a more impersonal chain made a big difference. I certainly saw that other local firms did not take such good care of their clients.

In the end our transaction completed successfully despite a good size chain and a few issues along the way."
 
 
Team:
Sara Galbraith, Richard Beville, Marcus Witt
 
 
 


Review 25 Jan 2017
Recommended by customer in RG4
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
51.5077, -0.9919
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Victorian Semi-detached 3/4 bedroom house. Kidmore End, Reading.
 
Cost: £660000
 

"Beville were a very easy and straightforward estate agenency. They were honest and gave good advice. They were always polite, helpful and kept us well informed."
 
 
Team:
Richard, Sara
 
 
 


Review 24 Jan 2017
Recommended by customer in RG9

 I'm: Male 

51.5095, -0.8818
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
4 bedroom detached house north of Reading
 
Cost: £730000
 

"Richard Beville and his team were first class. The property was on the market for a few months at a time when there was increasing market uncertainty towards the 2016 Brexit vote. Beville persevered through multiple viewings and remained positive throughout, from time to time refreshing photos to keep the advertising up to date and optimal.

Their marketing and presentation of the property was honest, straightforward and professional as was their response to questions from potential purchasers. The final negotiations with the eventual buyer seemed to be done with the objective of managing our best interests but in a realistic manner.

I'd recommend Beville to other potential sellers (and buyers)."
 
 
Team:
The whole team
 
 
 


Review 24 Jan 2017
Recommended by customer in RG4
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
51.5175, -0.9889
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bed semi house built 1965 in quiet cul de sac

"Beville's are very professional & i cant fault their service. This is the 3rd time I have used them over a 15+ year period & highly recommended."
 
 
Team:
Richard & Marcus
 
 
 


Review 24 Jan 2017
Recommended by customer in RG4
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
51.4900, -0.9944
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
One bed cottage Tilehurst Reading berk''s

"Really thorough professional service all through from valuation to completion of sale
Couldn't recommend them more highly fantastic friendly service"
 
 
Team:
Richard and Marcus
 
 
 


Review 24 Jan 2017
Recommended by customer in RG4
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
51.4900, -0.9944
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
One bed grade two listed cottage Tilehurst Reading Berk''s

"Richard Beville and his assistant Marcus have been really professional at all times
During sale of my property
Very helpful clear and concise at all times
Would alway's recommend Bevilles Estate Agent for sale of their property"
 
 
Team:
Richard Beville and Marcus
 
 
 


Review 24 Jan 2017
Recommended by customer in RG4
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.5130, -0.9789
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2 bedroom detached house with part walled garden and garage on a quiet estate
 
Cost: £475000
 

"A pleasure. All the staff involved were thoroughly professional. Good information flow. Got the price right for a prompt sale and handled the negotiations with the buyer effectively so we achieved the asking price."
 
 
Team:
Richard, Marcus and Jill?
 
 
 

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