Farmer & Dyer - Sales

No 1 Prospect Street, Caversham
Reading
Berkshire
RG4 8JB

51.4684, -0.9717

Estate Agents

Listed under:  Estate Agents
98% recommended   Rating 9.6/10
248 reviews since 2009
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 248 reviews since 2009
 
 
 
Professional 9.6/10 Professional Rating 9.6
The firm acted professionally at all times

 
Knowledgeable 9.5/10 Knowledgeable Rating 9.5
The firm showed a good knowledge of local market conditions

 
Friendly 9.6/10 Friendly Rating 9.6
The staff are friendly and give clear and helpful information

 
Helpful 9.5/10 Helpful Rating 9.5
The firm helped in the negotiations between buyer and seller

 
 
 
Recent Reviews 
 
" Max was awesome. Couldn't have wanted a better estate agent to have while buying a house. He was honest and quick to answer any queries. This was my first house purchse and Max took all the stress ou...."   more
 
" Farmer & Dyer were great. They were professional at all times and were extremely good at keeping us updated. The sale was because of a death and they were sensitive to our circumstances without bein...."   more
 
" Very helpful and understanding of my situation. Very good communication particularly with Max and George who were polite, helpful and professional. It was easy to ask them to value the house, easy to...."   more
 
" We have used Farmer & Dyer before because of their professionalism and friendliness. Their staff are clearly well trained and knowledgeable, unlike others we have dealt with. They are head and shoul...."   more
 
About Us


We are a progressive company which is a proud, locally owned and operated with ‘hands on’ partners and a dedicated team of sales experts. Our prominent position in the heart of Caversham has provided the platform for our company to flourish since opening in 2001 and we have now moved over 2000 clients. During this time the company has evolved steadily to become one of the most established and respected names in the local property arena.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Sellers: Ombudsman: 79%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 98%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 80%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 97%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 99%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 98%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 77%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 62%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 81%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 99%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 97%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 13
best 12
better 10
bought 10
buyer 12
buyers 20
buying 17
communication 12
definitely 11
difficult 11
Dyer 74
estate 22
Excellent 36
experience 15
extremely 17
F&D 19
Farmer 76
friendly 44
George 13
good 47
great 20
happy 19
help 10
helped 11
helpful 58
Highly 17
honest 14
impressed 11
informed 17
Justin 10
knowledgeable 11
local 14
looking 12
market 25
people 10
pleased 12
process 35
professional 63
property 59
purchase 16
Really 15
recommend 49
recommended 11
sale 38
sales 14
sell 18
selling 21
service 65
Sold 19
team 22
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

» 10 9 8 7 6 5 4 3 2 1

Budget:  


Review 12 Sep 2017
Recommended by customer in RG4
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.4699, -0.9616
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Link terrace town house. 3 bedroom. Caversham
 
Cost: £337000
 

"Max was awesome. Couldn't have wanted a better estate agent to have while buying a house. He was honest and quick to answer any queries. This was my first house purchse and Max took all the stress out of the process."
 
 
Team:
Max
 
 
 


Review 17 Aug 2017
Recommended by customer in RG4
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
51.4752, -0.9748
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bed 1920s semi in prime school catchment area. In need of modernisation but generally in good condition. Beautiful sunny and private garden
 
Cost: £485000
 

"Farmer & Dyer were great. They were professional at all times and were extremely good at keeping us updated. The sale was because of a death and they were sensitive to our circumstances without being over-familiar or dramatic - it was a perfect balance between being respectful, appropriate and friendly.

The house sold for more than we ever hoped for and their suggestion of going to closed bids was absolutely the right thing to do. This guidance was invaluable.

We were lucky in that we had no protracted negotiations or discussions in an attempt to reduce the price at any stage and we think this was largely down to Farmer & Dyer managing the sale so well.

All in all, we were delighted with the whole process from start to finish. It was a sad time to let go of our loving childhood home which held such fantastic memories for us, but Farmer & Dyer made it as easy as possible. We felt they genuinely cared about us and they knew we wanted it to go to a family who would appreciate it and love it as much as we did. They achieved this for us which was a perfect result.



"
 
 
Team:
Tom, George and Max
 
 
 


Review 10 Aug 2017
Recommended by customer in RG45
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
51.4715, -0.9592
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 Bed semi in Caversham, Reading. Property needs a fair bit of modernising and has been neglected in general terms for 10 or so years.
 
Cost: £350000
 

"Very helpful and understanding of my situation. Very good communication particularly with Max and George who were polite, helpful and professional.
It was easy to ask them to value the house, easy to arrange to get it on the market and I got lots of feedback from them from the people that viewed the property.
Even during a slight hiccup in preceedings with the buyers they remained positive and helpful. I'd recommend them to anyone wishing to sell."
 
 
Team:
Max, George and Damian mainly
 
 
 


Review 29 Jul 2017
Recommended by customer in RG4
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
51.4651, -0.9696
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
4 bedroom detached valued £700,000+ in Emmer Green in Reading
 
Cost: £705000
 

"We have used Farmer & Dyer before because of their professionalism and friendliness. Their staff are clearly well trained and knowledgeable, unlike others we have dealt with. They are head and shoulders above the competition in Caversham in Reading."
 
 
Team:
Max was our lead but Tom was readily available when required.
 
 
 


Review 27 Jul 2017
Recommended by customer in RG4
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
51.4850, -0.9771
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 7/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
$ bedroom detached house, in Caversham
 
Cost: £705000
 

"The purchase of the house that I ultimately bought was a relatively seamless process."
 
 
Team:
Max Smith and Damian Farmer
 
 
 


Review 27 Jul 2017
Recommended by customer in RG4
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
51.4920, -0.9634
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
4 Bedroom Detached Property in Emmer Green, Reading.
 
Cost: £555000
 

"It was a pleasure dealing with Farmer And Dyer. The team were brilliant from start to finish. Thank you very much guys ( Damian, Max and especially George)I will without any hesitation be using these guys again in the future. I totally recommend them for purchase and selling.

Top lads. See you soon. George I still owe you that drink mate:-)

Raj"
 
 
Team:
Damian, MAx and George
 
 
 


Review 26 Jul 2017
Recommended by customer in RG4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
51.4772, -0.9645
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
A four bedroom property in north Reading
 
Cost: £864000
 

"Farmer & Dyer are undoubtably one of the best Estate Agents in Caversham. They give sensible advice about marketing property and do not over inflate the price, to get the business and then fail to deliver, but equally the price guide is accurate for the market conditions. They dealt with our sale and purchase professionally.
Also they listened to us with regard the type of property we were looking for and did not send lots of emails with unsuitable property. Although property buying and selling is stressful, they did their best to make it an easier experience."
 
 
Team:
Tom, Damien, Max & George
 
 
 


Review 26 Jul 2017
Recommended by customer in RG4
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
51.4684, -0.9608
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bed semi Caversham
 
Cost: £445000
 

"We have been very happy with the service received from start to finish. The partners and staff were all very knowledgeable, professional and approachable. They kept us fully informed at all times. I would not hesitate to recommend them."
 
 
Team:
George and Damian
 
 
 


Review 27 Jun 2017
Recommended by customer in RG4
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
51.4685, -0.9750
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 8/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Three bed terrace in Caversham, Reading
 
Cost: £400000
 

"Farmer & Dyer were by far the most pleasant estate agents I came across during our property transaction. Always professional, friendly and happy to help and a small team so everyone knows the latest updates - with other agents, we felt we had to explain ourselves over and over again as we got passed to different people each time we called. I also liked the fact they weren't pushy and only got interested parties out for a viewing rather than getting as many as possible just to make the numbers look good.

We particularly recommend George and Max who helped us so much and always had time to help however busy they were.

Struggled to find areas for improvement but perhaps the aftercare once the property was sold, to get the transaction pushed through."
 
 
Team:
George Hodder, Max Smith, Damian Farmer and Tom Dyer
 
 
 


Review 22 Jun 2017
Recommended by customer in RG4
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
51.4677, -0.9571
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bedroom end terrace property in Caversham
 
Cost: £448500
 

"All the staff we dealt with at Farmer & Dyer (as a purchaser so not their clients as such) were helpful, professional, informative and responsive to our enquiries."
 
 
Team:
Damian, Max, Robert
 
 
 

Back to top

» 10 9 8 7 6 5 4 3 2 1