Farmer & Dyer - Sales

No 1 Prospect Street, Caversham
Reading
Berkshire
RG4 8JB

51.4684, -0.9717

Estate Agents

Listed under:  Estate Agents
98% recommended   Rating 9.6/10
257 reviews since 2009
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 257 reviews since 2009
 
 
 
Professional 9.6/10 Professional Rating 9.6
The firm acted professionally at all times

 
Knowledgeable 9.5/10 Knowledgeable Rating 9.5
The firm showed a good knowledge of local market conditions

 
Friendly 9.6/10 Friendly Rating 9.6
The staff are friendly and give clear and helpful information

 
Helpful 9.5/10 Helpful Rating 9.5
The firm helped in the negotiations between buyer and seller

 
 
 
Recent Reviews 
 
" Very friendly helpful service. Any queries however simple or mundane, they were willing to answer. I bought a property and moved in May and sold my previous property seperately which sold in October ...."   more
 
" This is the sale of my second house with Farmer & Dyer in the last 3 years. During both sales F&D have acted professionally and knowledgeably throughout. I am a Chartered Surveyor by profession and ...."   more
 
" Amazing service. Went above and beyond and exceeded high expectations. Highly recommended. Already used Farmer & Dyer for 3 transactions and I will use them again."   more
 
" The service we received was absolutely outstanding. Highly professional and knowledgeable at all times, they were always available and gave guidance and advice whilst also listening to our though...."   more
 
About Us


We are a progressive company which is a proud, locally owned and operated with ‘hands on’ partners and a dedicated team of sales experts. Our prominent position in the heart of Caversham has provided the platform for our company to flourish since opening in 2001 and we have now moved over 2000 clients. During this time the company has evolved steadily to become one of the most established and respected names in the local property arena.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Sellers: Ombudsman: 79%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 98%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 80%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 97%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 99%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 98%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 78%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 62%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 82%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 99%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 97%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

accepted 6
advice 14
best 13
bought 11
buyer 12
buyers 20
buying 18
communication 12
definitely 12
difficult 11
Dyer 79
estate 24
Excellent 38
experience 16
extremely 17
F&D 20
Farmer 81
friendly 45
George 14
good 48
Great 21
happy 21
helped 11
helpful 59
Highly 20
honest 16
impressed 12
informed 20
knowledgeable 13
local 14
looking 12
market 26
pleased 12
process 38
professional 64
property 63
purchase 16
really 15
recommend 50
recommended 13
sale 42
sales 15
sell 20
selling 22
service 70
sold 21
team 22
thank 11
viewings 15
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 10 Nov 2017
Recommended by customer in RG4
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
51.4780, -0.9730
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bed end of terrace house in Emmer Green, Reading. built 1970 approx Small garden back and front. double glazed 1 bathroom
 
Cost: £325000
 

"Very friendly helpful service. Any queries however simple or mundane, they were willing to answer.
I bought a property and moved in May and sold my previous property seperately which sold in October later in the year.
I did this so as to not have the worry of finding a dream home but unable to sell and vice versa.
However I did have to pay coucil tax on 2 properties along with 2 house insurances and 2 electric bills for a few months.So food for thought if I did this again.
I used Farmer and Dyer for both transactions and they kept me informed along the way, by phone and by email and I would definitely use them again"
 
 
Team:
Max, George and Tom Dyer
 
 
 


Review 9 Nov 2017
Recommended by customer in RG4
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
51.4650, -0.9643
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2/3 bed Victorian mid terrace house. Freehold sale. Caversham, Reading.
 
Cost: £320000
 

"This is the sale of my second house with Farmer & Dyer in the last 3 years. During both sales F&D have acted professionally and knowledgeably throughout. I am a Chartered Surveyor by profession and so am an informed client and have been very impressed with their service on both sales."
 
 
Team:
George, Damian Max and Tom.
 
 
 


Review 7 Nov 2017
Recommended by customer in RG4

 I'm: Male 

51.4698, -0.9532
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached house, 4 bedrooms, new built
 
Cost: £690000
 

"Amazing service. Went above and beyond and exceeded high expectations. Highly recommended. Already used Farmer & Dyer for 3 transactions and I will use them again."
 
 
Team:
George Hodder, Damian Farmer.
 
 
 


Review 7 Nov 2017
Recommended by customer in RG4
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.4746, -0.9498
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
4-bed 1970s house in Caversham
 
Cost: £525000
 

"The service we received was absolutely outstanding.

Highly professional and knowledgeable at all times, they were always available and gave guidance and advice whilst also listening to our thoughts and views. They targeted the sale of the property exactly right and secured a significant level of interest immediately at a higher price.Their skills were invaluable in saving the sale process during a short term, sticky period otherwise it would have been the smoothest and most seamless house sale I have ever been involved in.

I cannot recommend Farmer and Dyer highly enough and George Farmer deserves the highest accolades for his efforts."
 
 
Team:
Tom Dyer and, in particular, George Farmer.
 
 
 


Review 22 Oct 2017
Recommended by customer in RG30
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.4500, -1.0022
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bed terrace in Reading
 
Cost: £280000
 

"Excellent service. realistic market pricing of property and great knowledge of the market. Got the house sold in timely period and managed the sale through to completion. All round good experience."
 
 
 
 


Review 21 Oct 2017
Recommended by customer in RG4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
51.4698, -0.9532
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
New build - 3 bed semi town house Caversham
 
Cost: £465000
 

"Although I was only purchasing through Farmer and Dyer, they were life savers for both the buying and selling process and so much more proactive and available than the on line agents I was using to sell. I would not hesitate to use them if/when I sell again
.
They always answered queries immediately, kept me informed of what was going on in a very long and protracted chain ( remaining cheerful and encouraging whilst doing so) and we’re always happy to arrange viewings of the property as requested.

From initial viewing to completion/ handover, I felt confident and secure in my dealings with Farmer and Dyer and was extemely grateful to be dealing with such an honest, courteous and knowledgeable estate agents. I would have no hesitation in recommending them to any of my friends who might be considering sells my their properties."
 
 
Team:
Damien, Max and George
 
 
 


Review 20 Oct 2017
Recommended by customer in RG4
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
51.4697, -0.9835
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
50 Rowe Court Reading
 
Cost: £131500
 

"All at Farmer&Dyer they are fantastic
Well done and Thank you
Kind Regards
Isan"
 
 
Team:
Max 👍💯
 
 
 


Review 20 Oct 2017
Recommended by customer in RG30
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
51.4500, -1.0022
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Terraced house in Reading
 
Cost: £280000
 

"The process felt seamless and pretty stress free to be honest. We are very happy with how we were informed/advised throughout the sale from beginning to end Thank you!"
 
 
Team:
Max / Damian
 
 
 


Review 23 Sep 2017
Recommended by customer in RG4
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
51.4751, -0.9741
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi detached house in caversham
 
Cost: £455000
 

"Excellent estate agent - the best we worked with in the area.

I would strongly recommended them to anyone"
 
 
Team:
Max, George.
 
 
 


Review 12 Sep 2017
Recommended by customer in RG4
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.4699, -0.9616
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Link terrace town house. 3 bedroom. Caversham
 
Cost: £337000
 

"Max was awesome. Couldn't have wanted a better estate agent to have while buying a house. He was honest and quick to answer any queries. This was my first house purchse and Max took all the stress out of the process."
 
 
Team:
Max
 
 
 

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