Kent Estate Agencies Group - Sales

100 Tankerton Road
Tankerton
Kent
CT5 2AH

51.3639, 1.0410

Estate Agents

Listed under: 
99% recommended   Rating 9.7/10
336 reviews since 2004
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 336 reviews since 2004
 
 
 
Professional 9.7/10 Professional Rating 9.7
The firm acted professionally at all times

 
Knowledgeable 9.7/10 Knowledgeable Rating 9.7
The firm showed a good knowledge of local market conditions

 
Friendly 9.7/10 Friendly Rating 9.7
The staff are friendly and give clear and helpful information

 
Helpful 9.6/10 Helpful Rating 9.6
The firm helped in the negotiations between buyer and seller

 
 
 
Recent Reviews 
 
" I had seen this property up with an agent & totally discounted it, as I viewed one 6 houses away which I thought met my needs perfectly. Neil rang me when the owner changed agents. I almost skipped ...."   more
 
" Neil and Rachel paid attention to the home, to market it to the correct buyer. I had every confidence in them and their ability ti find my buyer and they found the perfect family to enjoy and love it...."   more
 
" Kept us informed of everything with good communication, unlike our own estate agent ."   more
 
" Professional throughout."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Sellers: Ombudsman: 88%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 100%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 83%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 99%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 100%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 98%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 91%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 67%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 87%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 99%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 97%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 19 May 2018
Recommended by customer in CT5
 My Age: 70 + 
 I'm: Female 
 I have known this business: Over 10 years 
51.3628, 1.0745
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
 
 
Team:
Jordan
 
 
 


Review 14 May 2018
Recommended by customer in CT5
 My Age: 50 - 59 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
51.3480, 1.0182
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2 bed detached bungalow.
Close to all amenities(beach, shops, bus/train routes)
 
Cost: £240000

"I had seen this property up with an agent & totally discounted it, as I viewed one 6 houses away which I thought met my needs perfectly.
Neil rang me when the owner changed agents.
I almost skipped up to meet him one evening.
It was perfect! Neil had taken on board my requirements and used his extensive knowledge of this lovely town (my home town) to earmark it for me."
 
 
 
 
Team:
Neil Harrington Rachel Andrea
 
 
 


Review 14 May 2018
Recommended by customer in CT5
 My Age: 50 - 59 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
51.3514, 1.0293
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
5 bed detached property with rose garden.
Off road parking.
Close to all amenities,(shops, sea/beach, transport links) individual, family home.
 
Cost: £465000

"Neil and Rachel paid attention to the home, to market it to the correct buyer.
I had every confidence in them and their ability ti find my buyer and they found the perfect family to enjoy and love it here, as I have my children growing up."
 
 
 
 
Team:
Neil Rachel Andrea Carolyn
 
 
 


Review 26 Apr 2018
Recommended by customer in CT5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
51.3549, 1.0259
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
 
 
 
 


Review 12 Apr 2018
Recommended by customer in Se20

 I'm: Male 

51.4802, 0.1290
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2bed semi bungalow
 
Cost: £418
 

"Kept us informed of everything with good communication, unlike our own estate agent ."
 
 
Team:
Caroline
 
 
 


Review 3 Apr 2018
Recommended by customer in CT8
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
51.3741, 1.3384
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"Professional throughout."
 
 
 
 
Team:
Alex Max Gary Claire
 
 
 


Review 27 Mar 2018
Recommended by customer in CT6
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
51.3713, 1.1045
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Sold modern 5 bed detached - sold £500K bought 3 bed detached (On seafront).
 
Cost: £565000
 
 
 
 


Review 27 Mar 2018
Recommended by customer in CT5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
51.3429, 0.9980
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
A 2 bed 1967 detached bungalow in large garden with a side plot of garden.
 
Cost: £595000

"From my first phone call until the last Kent Estate Agents Ltd totally dealt with the sale with exceptional care and expertise.
It was a delicate situation and they took every pressure off me.
I will definitely be recommending them."
 
 
 
 
Team:
Neil Harrington
 
 
 


Review 23 Mar 2018
Recommended by customer in LA8

 I'm: Male 

54.3716, -2.7435
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Bungalow in Tankerton

"Very easy process from first to last. Appointments kept to time. Sunday viewing arranged. Established good contact with vendor."
 
 

3 South Lodge Close
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Caroline
 
 
 


Review 12 Mar 2018
Recommended by customer in CT5
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
51.3599, 1.0448
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bedroom 1930''s detached house in Whitstable.
 
Cost: £525000
 

"Professional, helpful and friendly. Caroline is an absolute star and went above and beyond all expectations on what turned out to be a complicated purchase.
I would highly recommend."
 
 

66 Baddlesmere Road
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Caroline
 
 
 


Review 3 Mar 2018
Recommended by customer in Ct5
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
51.3590, 1.0252
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Bungalow in Whitstable
 
Cost: £32000
 

"Very smooth transaction."
 
 

61 Grasmere Road
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Alfie
 
 
 


Review 14 Feb 2018
Recommended by customer in ST13
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: 5 - 10 years 
53.1008, -2.0072
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
A detached 3 bedroomed bungalow with bathroom and en-suite. Situated in Tankerton, Whitstable, on a good sized plot with separate garage and parking for 6 cars. The property was in a highly desirable location, within a short walking distance of the seafront, shops, bus route, station and highly rated local primary school.
 
Cost: £560000
 

"A highly professional, friendly and knowledgeable service from the team, but in particular from Caroline Wellard whose rigorous hard work and determination achieved the sale."
 
 
Team:
Caroline and all of her team
 
 
 


Review 9 Feb 2018
Recommended by customer in CT6
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
51.3626, 1.1319
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Rural property with land - East Kent.
 
Cost: £770000

"Kieron and the team were polite and helpful throughout the process and did all they could to get us to our dream house."
 
 
 
 
Team:
Kieron Matty Elliott
 
 
 


Review 8 Feb 2018
Recommended by customer in CT6
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
51.3698, 1.1314
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Terraced.
Completely renovated sold.
Detached.
Bought.
 
Cost: £389995
 
 
 
 


Review 25 Jan 2018
Recommended by customer in CT2
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
51.3054, 1.1293
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Sturry canterbury
Semi 3 bed.
 
 
 
Team:
Matthew
 
 
 


Review 22 Jan 2018
Recommended by customer in CT9
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
51.3841, 1.3492
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Chalet Bungalow 1930s 400 yards from sea
 
Cost: £460000

"This was a difficult sale with a chain behind us where solicitors and estate agents were unbelievably poor. If it had not been for the expertise,diligence and hard work of Gary and his team this sale would not have concluded satisfactorily."
 
 
 
 
Team:
Gary Claire Matt
 
 
 


Review 19 Jan 2018
Recommended by customer in ct53
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years 
51.3520, 1.0527
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
4 bed detached bungalow Whitstable
 
Cost: £415000
 

"From start to finish kent have been brilliant very professional trustworthy and great people to deal with we would never go with any other agents. They didn't try and tell us a load of rubbish like other agents, they were just straight with us and we knew they were working hard to sell our house and we had faith in them that they would.Cant fault them."
 
 
Team:
caroline- alfie- jordyn
 
 
 


Review 15 Jan 2018
Recommended by customer in CT5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
51.3619, 1.0592
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached bungalow, large conservatory do the rear of this property. Detached garage and summer house and green house.
 
Cost: £305000
 
 
 
 


Review 29 Dec 2017
Recommended by customer in CT5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
51.3565, 1.0672
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached house in CT5 postcode.
 
Cost: £675000
 

"The team at Kent Estate Agents in Tankerton guided and supported us through a prolonged and complex transaction for the sale of our house. They remained in contact with us at every stage liaising with all the agents and solicitors in not only our sale chain but also with all parties in our purchase chain - which proved invaluable when problems arose in the chain at the point of exchanging contracts. I honestly believe that without their help and determination the chain may well have collapsed. I canít praise their professionalism and hard work highly enough and would recommend their services without hesitation - they more than earned every single penny of their fee!"
 
 
Team:
Caroline Wellard (aka Wonder Woman!) and Jordan - donít know his surname!!
 
 
 


Review 21 Dec 2017
Recommended by customer in CT9
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
51.3820, 1.3615
 
 
Satisfaction Ratings
 
Professional 7/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 6/10
The staff are friendly and give clear and helpful information
Helpful 8/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
A brick built semi - detached Victorian house, laid out over 3-floors (6 bedrooms)
Margate / Thanet.
 
Cost: £419000

"A good service but had to chase to get calls and emails answered on several occasions."
 
 
 
 
Team:
Gary Claire Matt
 
 
 

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