Kent Estate Agencies Group - Sales

100 Tankerton Road
Tankerton
Kent
CT5 2AH

51.3639, 1.0412

Estate Agents

Listed under: 
99% recommended   Rating 9.6/10
286 reviews since 2004
 
Satisfaction Ratings
 
Overall Rating
9.6/10 Overall Rating 9.6/10
Based on 286 reviews since 2004
 
 
 
Professional
9.6/10 Professional Rating 9.6
The firm acted professionally at all times

 
Knowledgeable
9.6/10 Knowledgeable Rating 9.6
The firm showed a good knowledge of local market conditions

 
Friendly
9.7/10 Friendly Rating 9.7
The staff are friendly and give clear and helpful information

 
Helpful
9.6/10 Helpful Rating 9.6
The firm helped in the negotiations between buyer and seller

 
 
 
Recent Reviews 
 
" I was very happy with the services of the team. They were always pleasant and helpful and for the most part, responded to our queries promptly. Arranging followup viewings was never any trouble."   more
 
" Very easy and smooth transaction. No issues with KEA at all. Thank you."   more
 
" Found the right buyer before even going to market. Gary, was very good. Would recommend."   more
 
" Having known Kents Estate Agent over the last 9 years- I was pleased when this property came on with them. The whole process was quickly concluded with both parties working in partnership with Kents ...."   more
 
About Us



Businesses
login to your control panel
to add your video or text here
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Sellers: Ombudsman: 87%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 100%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 83%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 99%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 100%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 97%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 91%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 65%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 86%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 99%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 97%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

» 10 9 8 7 6 5 4 3 2 1

Budget:  

Review 26 Apr 2017
Recommended by customer in CT11
51.327864, 1.407173
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
   Customer Review
 
End of terrace, 1970's ex-council property. 3-bedroom enclosed garden Canterbury
 
Cost: £245000

"I was very happy with the services of the team. They were always pleasant and helpful and for the most part, responded to our queries promptly. Arranging followup viewings was never any trouble."
 
 
 
 
Team:
Lee Matthew
 
 
 


Review 24 Apr 2017
Recommended by customer in CT11
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
51.3394, 1.4321
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
   Customer Review
 
Ground floor apartment with sea views, Ramsgate.
 
Cost: £375000

"Very easy and smooth transaction. No issues with KEA at all. Thank you."
 
 
 
 
Team:
Gary Emma Claire
 
 
 


Review 20 Apr 2017
Recommended by customer in CT3
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
51.2817, 1.1251
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
   Customer Review
 
Semi rural location in excellent area.
 
Cost: £572500
 
 
Team:
Lee Matt
 
 
 


Review 20 Apr 2017
Recommended by customer in CT9
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
51.3754, 1.3765
 
 
Satisfaction Ratings
 
Professional 7/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 7/10
The staff are friendly and give clear and helpful information
Helpful 7/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
   Customer Review
 
Semi detached
Semi rural
Stain glass window
Pitched roof garage.
 
Cost: £240000

"Found the right buyer before even going to market. Gary, was very good. Would recommend."
 
 
 
 
Team:
Gary Gemma Claire
 
 
 


Review 16 Apr 2017
Recommended by customer in CT5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
51.3645, 1.0481
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
   Customer Review
 
Situated in Tankerton. A traditional style beach hut.
 
Cost: £21500
 

" Having known Kents Estate Agent over the last 9 years- I was pleased when this property came on with them.
The whole process was quickly concluded with both parties working in partnership with Kents - communication was swift, paperwork dealt with promptly. Handled with professionalism and a friendly manner - I would highly recommend the Kent team... "
 
 
Team:
Jordan
 
 
 


Review 16 Apr 2017
Recommended by customer in CT5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
51.3645, 1.0481
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
   Customer Review
 
Situated in Tankerton. A traditional style beach hut.
 
Cost: £21500
 

" Having known Kents Estate Agent over the last 9 years- I was pleased when this property came on with them.
The whole process was quickly concluded with both parties working in partnership with Kents - communication was swift, paperwork dealt with promptly. Handled with professionalism and a friendly manner - I would highly recommend the Kent team... "
 
 

Beach Hut 123 Tankerton East
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Jordan
 
 
 


Review 6 Apr 2017
Recommended by customer in CT6
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
51.3557, 1.1428
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
   Customer Review
 
1 bedroom flat in a good location
 
Cost: £145000
 

" We had 2 flats up for sale with you and were assigned two members of staff. Both of which followed them through to the end and reported to us on a regular basis. At times they went over and beyond their role especially as there was a timescale to be meet on one.

Very happy with your service "
 
 

Flat 1 92-94 Herne Bay Road
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Jordan and Sophie
 
 
 


Review 4 Apr 2017
Recommended by customer in RT6
0, 0
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 5/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
   Customer Review
 
3 Bed bungalow herne bay kent.
 
Cost: £320
 
 
 
 


Review 3 Apr 2017
Recommended by customer
 My Age: 50 - 59 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
   Customer Review
 
3 Bed. End terrace Canterbury.
 
Cost: £245000

"Excellent service throughout."
 
 
 
 
Team:
Matt
 
 
 


Review 27 Mar 2017
Recommended by customer in CT3
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
51.2817, 1.1251
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
   Customer Review
 
4 bed detached new home
 
Cost: £595000
 

" Friendly and professional, we felt fully supported throughout the process. We were kept informed with regular contact. We can't thank you team enough and would fully recommend them to future sellers and buyers. "
 
 

43a Pier Avenue
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Mathew, Lee and Caroline from Canterbury and Tankerton branches
 
 
 


Review 24 Mar 2017
Recommended by customer in CT7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.3787, 1.2878
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
   Customer Review
 
1 bedroom flat ______great location.
 
Cost: £143500

"Gemma was fantastic from the off. She knew how much I wanted the flat and did everything she could. I viewed it 3 times and each time she was so obliging. Gemma and my agents did far more than the solicitors to push this sale through. "
 
 
 
 
Team:
Gary Gemma Claire
 
 
 


Review 13 Mar 2017
Recommended by customer in CT11
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
51.3347, 1.4260
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
   Customer Review
 
Cost: £55000
 
 
Team:
Gary Gemma Claire
 
 
 


Review 24 Feb 2017
Recommended by customer in ct5
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
51.3590, 1.0438
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
   Customer Review
 
4 bed detached house, Whitstable
 
Cost: £430000
 

" Helpful, honest and friendly service. Always kept us up to date on all progress of the purchase and returned calls promptly. First class service "
 
 

42 South Street
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Caroline Wellard and Virginia Slade
 
 
 


Review 22 Feb 2017
Recommended by customer in CT3
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
51.2759, 1.1643
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
   Customer Review
 
Detached bungalow in need of updating located near desirable village sample off road parking opposite recreation grand.
 
Cost: £250000

"Professional and friendly throughout transaction and kept us informed at every stage. "
 
 
 
 
Team:
Matthew Spencer
 
 
 


Review 19 Jan 2017
Recommended by customer in T12
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
0, 0
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
   Customer Review
 
Bathroom and ensuite. Additional room for various uses. Detached with garage and ample parking.
 
 
 
Team:
Gary Claire Gemma
 
 
 


Review 13 Jan 2017
Recommended by customer in CT8
51.3836, 1.3449
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
   Customer Review
 
2 bed semi detached.
 
Cost: £230000

"Good service from all the team in West gate office."
 
 
 
 
Team:
Claire Gary Gemma
 
 
 


Review 13 Jan 2017
Recommended by customer in CT9
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
51.3815, 1.3998
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
   Customer Review
 

"Gory, Gemma and the team at Kent Estate Agencies, worked hard at marketing our property. I am very pleased with the service we received. We were kept informed out all times and the sale went through without any problems."
 
 
 
 
Team:
Claire Gary Gemma
 
 
 


Review 3 Jan 2017
Recommended by customer in CT7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
51.3813, 1.3008
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
   Customer Review
 
Seaview top floor
2 Bed / Apartment
 
Cost: £365000

"Sold for 355.000"
 
 
 
 
Team:
Claire Gary Gemma
 
 
 


Review 3 Jan 2017
Recommended by customer in CT10
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.3563, 1.4247
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
   Customer Review
 
Good area garden
 
 
 
Team:
Gary Gemma Clarie
 
 
 


Review 3 Jan 2017
Recommended by customer in CT8
 I haven't used this business before  51.3844, 1.3367
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
   Customer Review
 
Ground floor, garden, flat in a Victorian hotel conversion.
 

"The agent always acted professionally and met our needs as buyers.
Thank you"
 
 
 
 
Team:
Gary Emma Claire
 
 
 

Back to top

» 10 9 8 7 6 5 4 3 2 1