Kent Estate Agencies Ltd - Sales

100 Tankerton Road
Tankerton
Kent
CT5 2AH

51.3639, 1.0410

Estate Agents

Listed under:  Estate Agents
99% recommended   Rating 9.8/10
153 reviews since 2013
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 153 reviews since 2013
 
 
 
Professional 9.8/10 Professional Rating 9.8
The firm acted professionally at all times

 
Knowledgeable 9.8/10 Knowledgeable Rating 9.8
The firm showed a good knowledge of local market conditions

 
Friendly 9.8/10 Friendly Rating 9.8
The staff are friendly and give clear and helpful information

 
Helpful 9.7/10 Helpful Rating 9.7
The firm helped in the negotiations between buyer and seller

 
 
 
Recent Reviews 
 
" Kept us informed of everything with good communication, unlike our own estate agent ."   more
 
" Very easy process from first to last. Appointments kept to time. Sunday viewing arranged. Established good contact with vendor."   more
 
" Professional, helpful and friendly. Caroline is an absolute star and went above and beyond all expectations on what turned out to be a complicated purchase. I would highly recommend."   more
 
" Very smooth transaction."   more
 
About Us


Share in our Success - with approaching 50 years' experience we have the resources and client base to achieve a high success rate in getting sales to completion.

Your Success is Important to us - We listen carefully to your needs and use modern methods and traditional values to ensure you complete your Home Move successfully with no nasty surprises.

Success with Professionalism, Quality and Reliability - You can Trust and have Confidence in our service, because our Tankerton Office has gained the status of being an NAEA Licensed Estate Agent Office working to The Property Ombudsman for Residential Sales Code of Practice and as a member office has the marketing resources of the Guild of Professional Estate Agents network of 700 offices.

Keeping you informed - We provide you with access to professional knowledge and information via qualified Valuers and a qualified Customer Service team supported by an online property tracking service. Contact us for advice on selling or buyi
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Sellers: Ombudsman: 95%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 100%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 84%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 100%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 100%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 100%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 95%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 84%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 90%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 99%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 99%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 5
Agencies 8
ago 4
asking 4
assistance 4
best 4
bought 8
buyer 11
buying 11
Caroline 31
chain 10
communication 8
contact 9
efficient 10
estate 40
Excellent 24
experience 9
extremely 9
friendly 33
future 7
good 15
Great 9
happy 10
hard 7
help 12
helpful 33
highly 14
informed 13
kent 33
Kents 12
knowledgeable 7
local 7
market 8
parties 8
proactive 7
process 18
professional 37
promptly 7
property 30
purchase 11
really 10
recommend 28
sale 20
service 46
sold 9
Tankerton 12
team 15
thank 14
viewings 8
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 19 May 2018
Recommended by customer in CT5
 My Age: 70 + 
 I'm: Female 
 I have known this business: Over 10 years 
51.3628, 1.0745
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
 
 
Team:
Jordan
 
 
 


Review 12 Apr 2018
Recommended by customer in Se20

 I'm: Male 

51.4802, 0.1290
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2bed semi bungalow
 
Cost: £418
 

"Kept us informed of everything with good communication, unlike our own estate agent ."
 
 
Team:
Caroline
 
 
 


Review 23 Mar 2018
Recommended by customer in LA8

 I'm: Male 

54.3716, -2.7435
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Bungalow in Tankerton

"Very easy process from first to last. Appointments kept to time. Sunday viewing arranged. Established good contact with vendor."
 
 

3 South Lodge Close
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Caroline
 
 
 


Review 12 Mar 2018
Recommended by customer in CT5
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
51.3599, 1.0448
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bedroom 1930''s detached house in Whitstable.
 
Cost: £525000
 

"Professional, helpful and friendly. Caroline is an absolute star and went above and beyond all expectations on what turned out to be a complicated purchase.
I would highly recommend."
 
 

66 Baddlesmere Road
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Caroline
 
 
 


Review 3 Mar 2018
Recommended by customer in Ct5
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
51.3590, 1.0252
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Bungalow in Whitstable
 
Cost: £32000
 

"Very smooth transaction."
 
 

61 Grasmere Road
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Alfie
 
 
 


Review 14 Feb 2018
Recommended by customer in ST13
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: 5 - 10 years 
53.1008, -2.0072
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
A detached 3 bedroomed bungalow with bathroom and en-suite. Situated in Tankerton, Whitstable, on a good sized plot with separate garage and parking for 6 cars. The property was in a highly desirable location, within a short walking distance of the seafront, shops, bus route, station and highly rated local primary school.
 
Cost: £560000
 

"A highly professional, friendly and knowledgeable service from the team, but in particular from Caroline Wellard whose rigorous hard work and determination achieved the sale."
 
 
Team:
Caroline and all of her team
 
 
 


Review 19 Jan 2018
Recommended by customer in ct53
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years 
51.3520, 1.0527
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
4 bed detached bungalow Whitstable
 
Cost: £415000
 

"From start to finish kent have been brilliant very professional trustworthy and great people to deal with we would never go with any other agents. They didn't try and tell us a load of rubbish like other agents, they were just straight with us and we knew they were working hard to sell our house and we had faith in them that they would.Cant fault them."
 
 
Team:
caroline- alfie- jordyn
 
 
 


Review 15 Jan 2018
Recommended by customer in CT5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
51.3619, 1.0592
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached bungalow, large conservatory do the rear of this property. Detached garage and summer house and green house.
 
Cost: £305000
 
 
 
 


Review 29 Dec 2017
Recommended by customer in CT5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
51.3565, 1.0672
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached house in CT5 postcode.
 
Cost: £675000
 

"The team at Kent Estate Agents in Tankerton guided and supported us through a prolonged and complex transaction for the sale of our house. They remained in contact with us at every stage liaising with all the agents and solicitors in not only our sale chain but also with all parties in our purchase chain - which proved invaluable when problems arose in the chain at the point of exchanging contracts. I honestly believe that without their help and determination the chain may well have collapsed. I canít praise their professionalism and hard work highly enough and would recommend their services without hesitation - they more than earned every single penny of their fee!"
 
 
Team:
Caroline Wellard (aka Wonder Woman!) and Jordan - donít know his surname!!
 
 
 


Review 19 Dec 2017
Recommended by customer in Ct5
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.3565, 1.0672
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
A detached family home in chestfield, Whitstable, kent.
 
Cost: £667500
 

"Caroline and Jordan were extremely helpful and professional at all times. We had a fairly long chain with several problems along the way, they were definitely the most proactive link in the whole process, went over and above to sort everything out. Will recommend and use again without hesitation. Excellent all round service."
 
 

2A Share and Coulter Road
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Caroline and Jordan.
 
 
 


Review 9 Dec 2017
Recommended by customer in CT5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
51.3538, 1.0673
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
4 bedroom detached house in Chestfield area.
 
Cost: £582500
 

"Kent Estate Agencies acted professionally at all times. We were kept informed of progress at every stage throughout the process. They were particularly proactive in trying to expedite the transaction ensuring a satisfactory conclusion for all parties. We cannot thank them enough for making our experience a particularly good one. From a purchasers point of view we were more that satisfied in dealing with them."
 
 
Team:
Caroline Wellard
 
 
 


Review 27 Oct 2017
Recommended by customer in CT1
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
51.2735, 1.0820
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bed semi detached house in CT5
 
Cost: £394950
 

"Caroline at Kent Estate Agents in Tankerton has been really helpful and proactive throughout our house buying process. Caroline always got back to us promptly when we had requested a call back, and she is always polite and friendly."
 
 
Team:
Caroline and Jordan
 
 
 


Review 25 Sep 2017
Recommended by customer in CT5
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
51.3584, 1.0269
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bed semi
 
Cost: £350000
 

"I would recommend Kent Estate Agencies for their professionalism and flexibility"
 
 

18 Ham Shades Lane
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Caroline (Tankerton office) and Neil (Whitstable office)
 
 
 


Review 6 Sep 2017
Recommended by customer in CT5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
51.3630, 1.0588
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Two bedroom linked detached bungalow. Garage, off road parking. Lounge, separate driving area southerly facing rear garden. Sought after location.
 
Cost: £338000
 
 
 
 


Review 3 Sep 2017
Recommended by customer in CT53
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
51.3456, 1.0420
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
4 bedroom detached house
 
Cost: £430000
 

"We have found Kent Estate Agencies to be professional, courteous, and extremely efficient. They have gone above and beyond to try to help our move go as smoothly as possible. I would not hesitate to recommend them to anyone in the future."
 
 
Team:
Jordan and Caroline
 
 
 


Review 30 Aug 2017
Recommended by customer in CT5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
51.3618, 1.0562
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached bungalow, Tankerton
 
Cost: £382500
 

"All satisfactory"
 
 

30 Southwood Road
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Caroline, Sophie and Jordan
 
 
 


Review 28 Aug 2017
Recommended by customer in CT5

 I'm: Male 

51.3504, 1.0476
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
4 bed detached house in Whitstable
 
Cost: £625000
 

"KEA stayed on top of the buying process throughout and facilitated the sale by contacting the various parties involved where necessary. They were quick to help resolve any queries as they arose.

As a more general point we found KEA's staff particularly helpful with viewings at other properties."
 
 

27 Virginia Road
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Jordan Dye
 
 
 


Review 16 Aug 2017
Recommended by customer in CT5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
51.3623, 1.0404
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Properly sold 4 bed detached house.
 
Cost: £650000

"Excellent agent nothing was too much trouble, Caroline went the extra mile."
 
 
 
 
Team:
Caroline Wellard
 
 
 


Review 22 Jul 2017
Recommended by customer in CT5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years 
51.3493, 1.0589
 
 
Satisfaction Ratings
 
Professional 6/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Show All
 
 
Customer Review
 
3 bedroom bungalow Chesterfield large man garden.
 
Cost: £440000
 
 
 
 


Review 3 Jul 2017
Recommended by customer in CT5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
51.3609, 1.0374
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2 bedroom 1930 detached cottage with a beautiful garden within walking distance to sea, station and shops, schools. Sea views from bedroom.
 
Cost: £390000

"Caroline and her team persisted throughout this prolonged sale of 8 months (due to 2 buyers changing their minds followed by a complicated chain with my 3rd and final buyer.

With every problem that arose, they were always able to came up with the answers. Carolines expertise along with her knowledge of the local market, & other professionals, enabled me to find the right buyer and never gave up.

Thank you."
 
 
 
 
Team:
Caroline Virgina
 
 
 

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