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John Couch The Estate Agent - Sales

43 Ilsham Road, Wellswood
Torquay
Devon
TQ1 2JG

50.4668, -3.5061

Estate Agents

Listed under:  Estate Agents - Residential Sales
96% recommended: 9.4/10
24 reviews since 2004
 
Satisfaction Ratings
 
Overall Rating
Overall Rating 9.4/10 9.4/10
     
Professional
Professional Rating 9.4 9.4/10
     
Knowledgeable
Knowledgeable Rating 9.4 9.4/10
     
Friendly
Friendly Rating 9.5 9.5/10
     
Helpful
Helpful Rating 9.2 9.2/10
     
 
     
Code of Practice
 
Sellers: Ombudsman 100%
 
Sellers: Fees 100%
 
Sellers: Buyer services 44%
 
Sellers: Particulars 100%
 
Sellers: Viewing 100%
 
Sellers: Offers 100%
 
Sellers: Marketing 92%
 
Buyers: Ombudsman 69%
 
Buyers: Marketing 83%
 
Buyers: Accuracy 100%
 
Buyers: Offer 92%
     
 
 
Recent Reviews 
 
" Staff very helpful not always on the ball though."   more
 
" Excellent service. Very happy with the buying process."   more
 
" This was a good selling experience with excellent sales particulars and service."   more
 
" All good thank you."   more
     
 
 
 
 
About Us   
 
Businesses: login to your control panel to add this information
     
 
Legal Name: John Couch The Estate Agent.
SUMMARY OF ALL REVIEWS  
 
Reviews by Month
Reputations are not built overnight. Don't be impressed by a few old reviews which may not be representative. Referenceline recommends that you look for a track record of ratings and reviews in at least 9 of the last 12 months.
 
 
 
Reviews that match your Budget
 
See if this business has the experience to match your needs. This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind.
 
REVIEWS LISTED BELOW
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Review 25 Jun 2007
Recommended by customer 50.4631, -3.5256
Cost: £370000
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10/10
Show All
 
 
   Customer Review
 
 
 
 
 

Review 21 Jun 2007
Recommended by customer 50.4614, -3.4928
 
Satisfaction Ratings
 
Overall Rating Overall Rating 9/10 9/10
Show All
 
 
   Customer Review
 

"Staff very helpful not always on the ball though."
 
 
 
 
 
 

Review 10 Jun 2007
Recommended by customer 50.469274, -3.51974
Cost: £775000
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10/10
Show All
 
 
   Customer Review
 

"Excellent service. Very happy with the buying process."
 
 
 
 
 
 

Review 10 Jun 2007
Recommended by customer 50.4614, -3.4928
Cost: £750000
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10/10
Show All
 
 
   Customer Review
 

"This was a good selling experience with excellent sales particulars and service."
 
 
 
 
 
 

Review 8 Jun 2007
Recommended by customer 50.4386, -3.6235
Cost: £800000
 
Satisfaction Ratings
 
Overall Rating Overall Rating 9/10 9/10
Show All
 
 
   Customer Review
 

"All good thank you."
 
 
 
 
 
 

Review 7 Jun 2007
Recommended by customer 50.4880, -3.5951
 
Satisfaction Ratings
 
Overall Rating Overall Rating 8.5/10 8.5/10
Show All
 
 
   Customer Review
 
12 yr old detached house in village location.
 

"Agent was very helpful, but handicapped by having to deal with a difficult vendor."
 
 
 
 
 
 

Review 6 Jun 2007
Recommended by customer 50.4576, -3.5224
Cost: £775000
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10/10
Show All
 
 
   Customer Review
 

"Very pleased with the service."
 
 
 
 
 
 

Review 6 Jun 2007
Recommended by customer 50.4645, -3.5540
Cost: £460000
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10/10
Show All
 
 
   Customer Review
 
 
 
 
 

Review 6 Jun 2007
Recommended by customer 50.4386, -3.6235
Cost: £800000
 
Satisfaction Ratings
 
Overall Rating Overall Rating 9.3/10 9.3/10
Show All
 
 
   Customer Review
 

"Dealt with efficiently and direct."
 
 
 
 
 
 

Review 6 Jun 2007
Recommended by customer 50.4718, -3.5083
Cost: £385000
 
Satisfaction Ratings
 
Overall Rating Overall Rating 6.5/10 6.5/10
Show All
 
 
   Customer Review
 
6 bed detached property with views over Lyme Bay. Cul-de-sac location 2 reception rooms kitchen/diner and conservatory.
 

"12 months to sell property, communication could have been much better – we did all the chasing. Once buyer was found – contact was very good despite achieving eventual sale still felt that reputation of agent was better than the actual experience of using J Couch. It’s hard to state that we were mislead but we always had the thought that we were just another punter – probably no worse than any other estate."
 
 
 
 
 
 

Review 6 Jun 2007
Recommended by customer 50.4614, -3.4928
Cost: £750000
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10/10
Show All
 
 
   Customer Review
 
 
 
 
 

Review 6 Jun 2007
Recommended by customer 50.5335, -3.5502
Cost: £445000
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10/10
Show All
 
 
   Customer Review
 

"An excellent service. A bit disappointed the house was not taken off the market as soon as our offer had been accepted. Eilken and Jill were very patient with us and their help certainly exceeded our expectations."
 
 
 
 
 
 

Review 6 Jun 2007
Recommended by customer 50.4950, -3.6034
Cost: £750000
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10/10
Show All
 
 
   Customer Review
 

"Altogether a very professional team & I would definitely use them again."
 
 
 
 
 
 

Review 22 Nov 2004
Recommended by customer 50.4675, -3.5210
Cost: £350000
 
Satisfaction Ratings
 
Overall Rating Overall Rating 9/10 9/10
Show All
 
 
   Customer Review
 
Purchase & sale in the £3/400,000 range.
 

"Efficient & friendly"
 
 
 
 
 
 

Review 20 Nov 2004
Recommended by customer 50.5072, -3.5674
Cost: £925000
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10/10
Show All
 
 
   Customer Review
 

"A very professional firm with excellent knowledge of local market and natural developments. John Couch, as principal, of the firm was always prepared to put himself out on behalf of vendor and prospective purchases. Also ably supportive by competent & professional staff."
 
 
 
 
 
 

Review 20 Nov 2004
Recommended by customer
Cost: £310000
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10/10
Show All
 
 
   Customer Review
 

"We received an excellent service from all the staff at John Couch & will not hesitate to use them again in the future."
 
 
 
 
 
 

Review 18 Nov 2004
No Recommendation by customer 50.4678, -3.5165
 
Satisfaction Ratings
 
Overall Rating Overall Rating 7/10 7/10
Show All
 
 
   Customer Review
 

"The offices create an impression of up-market efficiency."
 
 
 
 
 
 

Review 12 Nov 2004
Recommended by customer 50.5072, -3.5674
Cost: £925000
 
Satisfaction Ratings
 
Overall Rating Overall Rating 7.3/10 7.3/10
Show All
 
 
   Customer Review
 

"I had a particularly bad experience being “gazumped” & lost a considerable amount of money. I consider the firm partially responsible."
 
 
 
 
 
 

Review 11 Nov 2004
Recommended by customer 50.4655, -3.5061
Cost: £249950
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10/10
Show All
 
 
   Customer Review
 

"Very professional and helpful
"
 
 
 
 
 
 

Review 11 Nov 2004
Recommended by customer 50.4630, -3.5314
Cost: £350000
 
Satisfaction Ratings
 
Overall Rating Overall Rating 9.5/10 9.5/10
Show All