Warners - Sales

13 Market Street
Wymondham
Norfolk
NR18 0AJ

52.5707, 1.1117

Estate Agents

Listed under:  Estate Agents
100% recommended   Rating 9.6/10
59 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 59 reviews since 2007
 
 
 
Professional 9.5/10 Professional Rating 9.5
The firm acted professionally at all times

 
Knowledgeable 9.6/10 Knowledgeable Rating 9.6
The firm showed a good knowledge of local market conditions

 
Friendly 9.6/10 Friendly Rating 9.6
The staff are friendly and give clear and helpful information

 
Helpful 9.7/10 Helpful Rating 9.7
The firm helped in the negotiations between buyer and seller

 
 
 
Recent Reviews 
 
" Found them to be extremely professional, always willing to meet me at property with keys etc. Everything went very smoothly."   more
 
" From beginning to end the process was made as easy as possible. I was always contacted by phone prior to any viewings and they reported back with feedback. They were always extremely helpful and unde...."   more
 
" The selling of ones late parents' home is emotional, sometimes unknown territory, hard work and very taxing. The team at Warners understand this and were hugely helpful in the process of selling our ...."   more
 
" I mainly dealt with sue, who assisted us through the purchase from start to finish. I can't praise her enough! 100 % satisfied, would definitely deal with again!"   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Sellers: Ombudsman: 83%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 100%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 93%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 98%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 100%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 90%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 72%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 68%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 88%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 100%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 96%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

achieved 2
bad 2
bungalow 2
buyer 2
buyers 3
buying 2
certainly 3
chain 4
consider 2
David 2
dealings 2
Debbie 2
definitely 2
Difficult 4
email 2
estate 5
Excellent 8
exchange 2
experience 3
extremely 3
fairly 2
free 2
friendly 8
Good 12
great 3
happy 4
hard 3
help 4
helpful 15
informed 5
knowledge 3
local 5
market 3
people 3
problems 3
professional 6
property 10
purchase 6
recommend 5
sale 11
sell 4
selling 7
service 10
sue 3
team 4
touch 4
transaction 3
understood 3
Warners 13
Wymondham 3
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 8 Sep 2017
Recommended by customer in NR9
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
52.6007, 1.1660
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi-detached bungalow situated in Hethersett, Norfolk.
 
Cost: £215000
 

"Found them to be extremely professional, always willing to meet me at property with keys etc. Everything went very smoothly."
 
 

Childs
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Can only remember one name and that was Sue.
 
 
 


Review 8 Sep 2017
Recommended by customer in PR3
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
53.9040, -2.7801
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
End terrace house in quiet location but easy and quick access to town centre and views over Abbey
 
Cost: £214000
 

"From beginning to end the process was made as easy as possible. I was always contacted by phone prior to any viewings and they reported back with feedback.
They were always extremely helpful and understanding during this very frustrating and at times stressful sale and steered the sale to ultimately a satisfactory conclusion.
They were also happy and patient to listen to my ranting on several occasions, particularly Sue!"
 
 

Marwood
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Sue Ethridge and Debbie Knight
 
 
 


Review 24 Jul 2017
Recommended by customer in NR9
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.6606, 1.1093
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2/3 bedroom bungalow. Honingham
 
Cost: £218000
 

"The selling of ones late parents' home is emotional, sometimes unknown territory, hard work and very taxing. The team at Warners understand this and were hugely helpful in the process of selling our property. We remained in control and were never pressured to reduce the selling price,a practice we had succumbed to with another agent. Moving to Warners was a whole different experience and we really felt they were acting in our best interests. Thank you Warners."
 
 

Larkspur
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Debbie Knights & David Warner
 
 
 


Review 26 May 2017
Recommended by customer in NR17
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
52.5521, 0.9561
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi detached ex-authority in a quiet village location.
 
Cost: £220000

"I mainly dealt with sue, who assisted us through the purchase from start to finish. I can't praise her enough! 100 % satisfied, would definitely deal with again!"
 
 
 
 
Team:
Sue Debbie
 
 
 


Review 15 May 2017
Recommended by customer in NR16
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
52.5001, 1.1524
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
New 4 bedroom detached house in Forncett St. Peter
 
Cost: £427500
 

"Everyone we dealt with at Warners was friendly, professional and extremely helpful.

They did everything possible to make our purchase and house move as pleasant and trouble free as possible."
 
 

Old Mill Gardens
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
David, Sue and Debbie
 
 
 


Review 28 Apr 2017
Recommended by customer in NR16
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
52.4999, 1.1565
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
End semi-detached bungalow in small Cul-de-sac of approx is dwellings in rural location, 14 miles from city.
 
Cost: £175000

"Very professional and knowledgeable staff. Excellent support throughout. "
 
 
 
 
 
 


Review 27 Apr 2017
Recommended by customer in NN18
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
52.487289, -0.71171
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 8/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Studio flat
Wymondham
Norfolk.
 
Cost: £67000
 
 
 
 


Review 3 Apr 2017
Recommended by customer in NR9
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
52.6606, 1.1093
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Three bedroom detached bungalow in need of modernisation.
 
Cost: £218000
 

"All the staff at Warners were extremely helpful in giving us their time to visit the property on several occasions to help plan our program of redevelopment. All dealing were friendly and professional. We shall certainly consider using Warners to sell our property if we can ever face doing this again!David"
 
 

Larkspur
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Debbie and Joan but also both Davids and Sue
 
 
 


Review 6 Mar 2017
Recommended by customer in nr18
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
52.5735, 1.1091
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
End terrace, three bedroom, brick under tile, house with exposed timbers and period features in central Wymondham.
 
Cost: £340000
 

"Difficult transaction due to problems with the chain, but staff were very committed, kept on the case and kept me informed."
 
 

The Leather Bottle
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Sue, David
 
 
 


Review 14 Feb 2017
Recommended by customer in NR18
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
52.5710, 1.1172
 
 
Satisfaction Ratings
 
Professional 7/10
The firm acted professionally at all times
Knowledgeable 7/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 8/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
1910 end of terrace house, in need of renovation. 3 bedrooms, 2 reception rooms, kitchen & pantry, 3 shower rooms, 3 toilets. 90.ft rear garden. close to wymondham town centre and all local ammenities.
 
Cost: £227500
 

"the final sale to the actual buyers (Nov.2016-Jan.2017) was very good with a minimum of problems, everybody understood what was happening most of the time.

the problems with the house sale; was with the alledged sale which was going through for 12 plus weeks in the summer(2016) this was very frustrating, mainly due to the fact that the so called buyers strung everybody along until they thougth we wouldn't be able to sell to anyone else, then asked for a 20% reduction at the point just before exchange.
stories and information from them was always sketchy so between solicitors, estate agent and sellers there was a level of confusion.
this lead to relationships between people difficult."
 
 

Elmfield
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
David, Sue, David
 
 
 

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