Express Garage Doors Ltd

Unit 7 Oakley Industrial Estate, Carnock Road Oakley
Dunfermline
Fife
KY12 9QB

56.0875, -3.5668

Garage Doors Sales & Servicing

Listed under:  Doors, Garage Doors
100% recommended   Rating 9.7/10
830 reviews since 2012
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 830 reviews since 2012
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.5/10 Value Rating 9.5
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Men turned up outime, well presented and good to deal with. Made minimal mess cleaned up afterwards. Went through what had been done and controls. Showed guarantee and contact number."   more
 
" Everything went to plan, a clean and tidy installation team."   more
 
" Great service from outset. Look photos for insurance purposes. All questions immediately replied to punctual. All tidy on departure. New key system explained did not complain about garage not havi...."   more
 
" I am delighted with the new door. Great service from start to finish. Many thanks to Bryan and Kevin."   more
 
About Us


We are a well established family run business since 1993, based in Oakley near Dunfermline.

We provide a first class professional supply and fitting service throughout Central Scotland. We supply and fit, supply only, repair and service all makes of garage doors including - Hormann, Gliderol, Cardale, Garador, Henderson, Novoferm, Wessex.

Come along and visit Fife's only purpose built showroom - Unit 7, Oakley Industrial Estate, Carnock Road, Oakley, KY12 9QB.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 98%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 94%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

absolutely 11
arrived 52
class 54
clean 42
courteous 17
delighted 51
door 121
Doors 58
efficient 55
efficiently 23
excellent 183
explained 34
Express 42
Extremely 18
finish 46
finished 31
Fitted 38
fitters 40
fitting 35
friendly 81
friends 20
garage 110
good 105
great 42
happy 57
helpful 47
highly 33
impressed 21
initial 19
installation 62
mess 22
pleasant 26
pleased 57
polite 34
product 40
professional 108
quality 40
recommend 97
recommended 22
recommending 19
satisfied 36
service 132
standard 32
team 65
Thank 22
tidy 94
visit 19
workers 23
workmanship 36
workmen 33
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 11 Apr 2018
Recommended by customer in EH5
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
55.9755, -3.2187
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Garage door replaced.
 
Cost: £1800

"Men turned up outime, well presented and good to deal with.
Made minimal mess cleaned up afterwards.
Went through what had been done and controls.
Showed guarantee and contact number."
 
 
 
 
Team:
Innes James
 
 
 


Review 11 Apr 2018
Recommended by customer in FK7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
56.1036, -3.9527
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of old "Canopy" overhead garage door with automatic sectional overhead door.
 
Cost: £2165

"Everything went to plan, a clean and tidy installation team."
 
 
 
 
Team:
Innes James
 
 
 


Review 9 Apr 2018
Recommended by customer in EH9
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
55.9346, -3.1726
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacing garage door 1 x hormann up and over style 6'10 x 6'6
 
Cost: £929

"Great service from outset.
Look photos for insurance purposes. All questions immediately replied to punctual.
All tidy on departure. New key system explained did not complain about garage not having been cleared!
So refreshing to have a firm that does Everything right!!
"
 
 
 
 
Team:
Innes James
 
 
 


Review 5 Apr 2018
Recommended by customer in G63
56.0393, -4.3690
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Double garage door.
 
Cost: £2470

"I am delighted with the new door.
Great service from start to finish.
Many thanks to Bryan and Kevin."
 
 
 
 
Team:
Bryan Kevin
 
 
 


Review 3 Apr 2018
Recommended by customer in FK2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
55.9843, -3.7054
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New Roller garage door.
 
Cost: £2000

"Totally satisfied."
 
 
 
 
Team:
Bryan Kevin
 
 
 


Review 23 Mar 2018
Recommended by customer in KY2
56.1255, -3.2014
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fit new single garage electric door
 

"Very happy with the work"
 
 
 
 
Team:
Innes James
 
 
 


Review 19 Mar 2018
Recommended by customer in KY12
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.0645, -3.5053
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Garage door.
 
Cost: £920
 
 
Team:
Innes James
 
 
 


Review 13 Mar 2018
Recommended by customer in KY3
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
56.0630, -3.1767
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace garage door.
 
Cost: £2599

"Good Job."
 
 
 
 
Team:
Bryan Kevin
 
 
 


Review 12 Mar 2018
Recommended by customer in FK10
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
56.1298, -3.7882
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of existing garage doors and installation of new roller door.
 
Cost: £1868

"The whole experience with this company from first enquiry phone call to completion of job was one of total efficiency right through the business.
I have dealt with them in the past and would have no reservations in commending the company to any potential new customers."
 
 
 
 
Team:
Bryan Kevin
 
 
 


Review 9 Mar 2018
Recommended by customer in FK2
 My Age: 70 + 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.0351, -3.7971
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit Hormann automatic sectional door.
 
Cost: £3476

"Very Happy with every aspect of this job. The door itself is beautiful."
 
 
 
 
Team:
Bryan Kevin
 
 
 


Review 8 Mar 2018
Recommended by customer in FK5
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.0391, -3.8264
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
Team:
James Innes Stuart
 
 
 


Review 7 Mar 2018
Recommended by customer in KY11
56.0294, -3.3603
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacing garage doors.
 

"Could not fault them at all,they arrived promptly and they worked all day only stopping to have lunch.They swept up when they were finished & left the garage tidy.
excellent work!!"
 
 
 
 
Team:
Bryan Kevin James Stuart
 
 
 


Review 27 Feb 2018
Recommended by customer in KY13
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.2149, -3.4284
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Will certainly recommend this company."
 
 
 
 
Team:
Innes James
 
 
 


Review 23 Feb 2018
Recommended by customer in KY13
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
56.1894, -3.4806
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fit new door to new build house.

850 deposit paid and value below.
 
Cost: £1582

"The installation team arrived on time. Fitted and tested door. Went over operation and left.

No complaints at all. "
 
 
 
 
Team:
Innes James
 
 
 


Review 22 Feb 2018
Recommended by customer in KY11
56.0310, -3.4721
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of double garage door.
Horstmann with 2 electric remotes.
 
Cost: £2800

"Everyone from Express Doors helpful and friendly.
From our visit to their showroom to the site visit to estimate quicker installation then promised!
Tidy and efficient fitters.
Happy to recommend."
 
 
 
 
Team:
Bryan Kevin
 
 
 


Review 19 Feb 2018
Recommended by customer in KY2
 My Age: 60 - 69 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
56.1383, -3.1791
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of garage door.
 
Cost: £800

"Work done with not a problem, guys very pleasant and tidy.
No mess left."
 
 
 
 
Team:
Bryan Kevin
 
 
 


Review 12 Feb 2018
Recommended by customer in EH12
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
55.9386, -3.2874
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To supply and fit a Hormann Entrance door, style THP 700.
 
Cost: £2893

"Delighted with the work.
would definitely recommend this company.
Hormann door supplied is worth every penny!"
 
 
 
 
Team:
Bryan Kevin
 
 
 


Review 9 Feb 2018
Recommended by customer in FK10
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
56.1256, -3.7945
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove old door, fit new door and fascia.
 
Cost: £780

"Prompt, professional, good job, well done."
 
 
 
 
Team:
James Stuart
 
 
 


Review 9 Feb 2018
Recommended by customer in FK10
 My Age: 50 - 59 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
56.0736, -3.7186
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Up and over garage door removed, new automated door fitted with surrounding brick work removed to make garage entrance wider.
 
Cost: £2428

"Excellent job, very very happy with all aspects of the work undertaken.
Would recommend "Express Garage Doors" to anyone wanting professional firm with great workforce."
 
 
 
 
Team:
Bryan Kevin Innes James
 
 
 


Review 9 Feb 2018
Recommended by customer in KY13
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
56.2166, -3.4300
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Good service.
On time, friendly.
Comprehensive explanation of how the doors worked."
 
 
 
 
Team:
Innes James
 
 
 

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