Express Garage Doors Ltd

Unit 7 Oakley Industrial Estate, Carnock Road Oakley
Dunfermline
Fife
KY12 9QB

56.0875, -3.5668

Garage Doors Sales & Servicing

Listed under:  Doors, Garage Doors
100% recommended   Rating 9.7/10
815 reviews since 2012
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 815 reviews since 2012
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.5/10 Value Rating 9.5
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Work done with not a problem, guys very pleasant and tidy. No mess left."   more
 
" Delighted with the work. would definitely recommend this company. Hormann door supplied is worth every penny!"   more
 
" Prompt, professional, good job, well done."   more
 
" Excellent job, very very happy with all aspects of the work undertaken. Would recommend "Express Garage Doors" to anyone wanting professional firm with great workforce."   more
 
About Us


We are a well established family run business since 1993, based in Oakley near Dunfermline.

We provide a first class professional supply and fitting service throughout Central Scotland. We supply and fit, supply only, repair and service all makes of garage doors including - Hormann, Gliderol, Cardale, Garador, Henderson, Novoferm, Wessex.

Come along and visit Fife's only purpose built showroom - Unit 7, Oakley Industrial Estate, Carnock Road, Oakley, KY12 9QB.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 98%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 94%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

absolutely 11
arrived 50
class 54
clean 41
courteous 17
Delighted 50
door 118
doors 57
efficient 54
efficiently 23
Excellent 182
explained 33
Express 41
Extremely 18
finish 45
finished 30
fitted 37
fitters 39
fitting 35
friendly 80
friends 20
Garage 108
good 103
great 40
happy 54
helpful 46
Highly 33
impressed 21
initial 19
installation 59
mess 20
pleasant 25
pleased 57
polite 34
product 40
professional 108
quality 40
recommend 95
recommended 22
recommending 19
satisfied 35
service 130
standard 32
team 63
Thank 22
tidy 89
visit 18
workers 23
workmanship 36
workmen 33
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 19 Feb 2018
Recommended by customer in KY2
 My Age: 60 - 69 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
56.1383, -3.1791
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of garage door.
 
Cost: £800

"Work done with not a problem, guys very pleasant and tidy.
No mess left."
 
 
 
 
Team:
Bryan Kevin
 
 
 


Review 12 Feb 2018
Recommended by customer in EH12
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
55.9386, -3.2874
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To supply and fit a Hormann Entrance door, style THP 700.
 
Cost: £2893

"Delighted with the work.
would definitely recommend this company.
Hormann door supplied is worth every penny!"
 
 
 
 
Team:
Bryan Kevin
 
 
 


Review 9 Feb 2018
Recommended by customer in FK10
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
56.1256, -3.7945
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove old door, fit new door and fascia.
 
Cost: £780

"Prompt, professional, good job, well done."
 
 
 
 
Team:
James Stuart
 
 
 


Review 9 Feb 2018
Recommended by customer in FK10
 My Age: 50 - 59 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
56.0736, -3.7186
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Up and over garage door removed, new automated door fitted with surrounding brick work removed to make garage entrance wider.
 
Cost: £2428

"Excellent job, very very happy with all aspects of the work undertaken.
Would recommend "Express Garage Doors" to anyone wanting professional firm with great workforce."
 
 
 
 
Team:
Bryan Kevin Innes James
 
 
 


Review 9 Feb 2018
Recommended by customer in KY13
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
56.2166, -3.4300
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Good service.
On time, friendly.
Comprehensive explanation of how the doors worked."
 
 
 
 
Team:
Innes James
 
 
 


Review 25 Jan 2018
Recommended by customer in EH10
55.9079, -3.2023
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement garage door.
 

"Work was carried out well and all aspects well organised."
 
 
 
 
Team:
James Stuart
 
 
 


Review 17 Jan 2018
Recommended by customer in KY12
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
56.0654, -3.4958
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Dismantling one of existing garage doors and fitting new replacement.
 
Cost: £2128

"Excellent company with good knowledge installation engineers.
Very clean and tidy with time spent explaining operation of new door"
 
 
 
 
Team:
Innes James
 
 
 


Review 17 Jan 2018
Recommended by customer in KY13
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
56.2140, -3.4334
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Electric remote garage door and side 'pass' door -
Complete supply and fit service.
 
Cost: £3019

"Electric Express Door Co provides excellent service.
This is my second house to receive this upgrade due to their past superb service. Highly recommend them."
 
 
 
 
Team:
Inwes James
 
 
 


Review 16 Jan 2018
Recommended by customer in KY12
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
56.0595, -3.4656
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Automatic door opening facility.
 
Cost: £642

"Very satisfied with the whole operation."
 
 
 
 
Team:
Bryan Kevin
 
 
 


Review 12 Jan 2018
Recommended by customer in KY7
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
56.1817, -3.1569
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New section garage door with electrics.
 

"Very good and tidy job."
 
 
 
 
Team:
Bryan Kevin
 
 
 

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