| Satisfaction Ratings |
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| Overall Rating |
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9/10
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| Show All |
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| Condition |
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9/10 |
| The vehicle was in good condition, consistent with its age and mileage |
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| Professional |
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9/10 |
| The staff are professional and knowledgeable |
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| Service |
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9/10 |
| The staff are friendly, helpful and courteous |
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| Value |
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9/10 |
| The garage offers value for money |
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History
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Yes
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Before ordering the vehicle, did the firm show you written information from previous owners including service records and any signed statement about the vehicle\'s mileage?
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Presale Checklist
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Yes
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Before ordering the vehicle, did the firm show you a checklist of inspections made by the garage to ensure the vehicle is in a roadworthy condition?
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Facilities
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Yes
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Before ordering the vehicle, did the firm offer reasonable facilities for the vehicle to be examined, either by you or by someone else for you?
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Warranty Explanation
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Yes
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Before ordering the vehicle, did the firm give you written details of any warranty, including a clear explanation of what is, and what is not, covered?
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Payment
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Yes
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Before ordering the vehicle, did the firm give you clear information about the price of the vehicle, about any linked items such as extended warranties, and how to pay. (e.g. cash, cheque, credit card or credit agreement)?
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Regn Certificate V5C
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Yes
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At handover, did the firm give you the vehicle registration certificate (V5C)?
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MOT Certificate
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Yes
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At handover, did the firm give you a current MOT certificate, if the vehicle is 3 years old?
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Checklist Documents
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Yes
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At handover, did the firm give you the pre-inspection checklist?
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Warranty Documents
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Yes
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At handover, did the firm give you a written guarantee or warranty?
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Invoice
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Yes
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At handover, did the firm give you an itemised VAT invoice?
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Explanation
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Yes
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At handover, did the firm give you an explanation of the vehicle, with reference to the handbook where available?
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| Customer Review |
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Mileage: less than 60,000, age: less than 6 years.
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