Groundsco

Thrushwood, Mouswald
Dumfries
Dumfries & Galloway
DG1 4JS

55.0509, -3.4688

Gardening Services

Listed under:  Gardeners / Gardening / Garden Maintenance, Landscapers / Landscaping
100% recommended   Rating 9.5/10
13 reviews since 2018
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 13 reviews since 2018
 
 
 
Quality 9.4/10 Quality Rating 9.4
The quality of the work was as expected and agreed

 
Tidy 9.5/10 Tidy Rating 9.5
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.1/10 Value Rating 9.1
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" On requesting the quote the team responded withing 24 hours to arrange a visit to view the task.Bryce Findlay(top man)spent considerable time explaining what the task involved and paid a number of vis...."   more
 
" This company was very good to deal with. I had just picked them somewhat at random, not coming from the area, but I would absolutely recommend them and I will certainly use them again."   more
 
" We were delighted with the service we recieved from GroundsCo. The team were efficient and friendly and carried out the work to a high standard. We intend to use them in the future and would highly ...."   more
 
" We have used GroundsCo on a number of occasions and have always found the service to be excellent. They are professional and knowledgeable and listen carefully to our requests and needs. Work has been...."   more
 
About Us


A family run business providing professional Garden Care, Landscaping, Driveways, Fencing and Tree Services based in Dumfries covering Dumfries and Galloway and Cumbria.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 92%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

absolutely 2
admired 2
arrived 2
Bryce 2
continue 2
delighted 4
drainage 2
easy 3
efficient 2
excellent 2
experience 2
friendly 4
future 3
garden 4
good 5
GROUNDSCo 8
highly 2
ideas 2
knowledgeable 2
myself 2
number 3
professional 4
recommend 3
recommending 2
service 2
suggestions 2
team 2
value 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

1

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Review 2 Apr 2018
Recommended by customer in DG1
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
55.0678, -3.5882
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The project required the removal existing conifer hedge of trees also removal of existing wall.Replace the tree line with a timber fence (app 6ft high).The construction of a Coachhouse wall in Cotswold colour.Complete existing slabs on patio area at base of wall.Removal of al l waste.
 
Cost: £9946
 

"On requesting the quote the team responded withing 24 hours to arrange a visit to view the task.Bryce Findlay(top man)spent considerable time explaining what the task involved and paid a number of visits with brochures enabling us select the of stone for the wall.He was most helpful and patient throughout this phase.
Once work commenced the team ALWAYS kept us informed of progress etc.
On completion we were absolutely delighted with the results.Many friends have commented how professional the work is.

I have no hesitation in recommending GROUNDSCo to anyone what so ever!!!













"
 
 

Decorative walling in cotswold colour
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Bryce Findlay & Chris(???)
 
 
 


Review 7 Mar 2018
Recommended by customer in G62
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
55.9444, -4.3130
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bryce and his company carried out the following landscaping: Level and roll area of land behind raised dyke Treat unwanted growth of weeds Form tilth suitable for grass seed Pick large stones Supply and spread grass seed All the work was carried out well and appropriate advice given. The end result is very attractive.
 
Cost: £1700
 

"This company was very good to deal with. I had just picked them somewhat at random, not coming from the area, but I would absolutely recommend them and I will certainly use them again."
 
 
Team:
Bryce
 
 
 


Review 5 Mar 2018
Recommended by customer in DG3
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
55.2923, -3.7644
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Trimming of conifers and the removeal of one to stump level. Gutter cleaning Install clothes ple.
 
Cost: £666
 

"We were delighted with the service we recieved from GroundsCo. The team were efficient and friendly and carried out the work to a high standard. We intend to use them in the future and would highly recommend this company."
 
 
Team:
Jim and Chris
 
 
 


Review 28 Feb 2018
Recommended by customer in DG2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years 
55.0760, -3.6787
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cutting back and lowering perimeter hedges , removing upper branches of silver birch tree, general tidying of branches and growth on other trees.
 
Cost: £950
 

"We have used GroundsCo on a number of occasions and have always found the service to be excellent. They are professional and knowledgeable and listen carefully to our requests and needs. Work has been completed on time and we feel that it is good value. The workers themselves are approachable and easy to get on with."
 
 
Team:
Bryce, sorry can't remember other names!
 
 
 


Review 26 Feb 2018
Recommended by customer in DG11
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
55.1179, -3.3666
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Lawn mowing, hedge trimming, tree cutting

"I have found GroundsCo to be reliable, professional and pleasant to deal with."
 
 
 
 


Review 26 Feb 2018
Recommended by customer in DG2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
55.0671, -3.6190
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Construction of a small retaining wall. Digging out, laying blocks on concrete, and cutting to fit. Building steps to gain access to higher level of garden. Supplying blocks, sand and cement. Disposal of rubble.
 
Cost: £1343
 

"I've dealt with GroundsCo a number of times in recent years, having learned from experience that they can be relied on to do a good job for a fair price. This latest job was completed in the usual satisfactory way, despite some inclement weather, and I shall continue to employ them for any future garden work that I can't manage myself."
 
 
Team:
Bryce, plus a couple more of his team
 
 
 


Review 26 Feb 2018
Recommended by customer in DG2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
55.0808, -3.7610
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Landscaping , Digging out of old waterlogged large gravel carparking area putting in land drain and supplying and laying new gravel

"Good company ,very friendly , this was a fairly large area to dig out that had never been properly laid in the beginning ,groundsco came fully equipped to deal with the situation removing and disposing of all the old spoil installing the drainage and replacing the gravel ,now 4 months on and after an atrociously wet winter we are delighted with our lovely dry parking area"
 
 
 
 


Review 25 Feb 2018
Recommended by customer in DG2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
55.0718, -3.6619
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Digging out two large tree stumps, bringing in soil and levelling areas and sowing with grass seed
 
Cost: £1300
 

"I have dealt with GroundsCo for a few years. They are knowledgeable, efficient and friendly and I continue to use them for larger garden projects which I am unable to do myself. I think they are very good value contractors."
 
 
Team:
Bryce, Jim and Chris
 
 
 


Review 25 Feb 2018
Recommended by customer in DG12
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
54.9794, -3.3323
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Groundsco planned and carried out gardening and landscaping work which included paving, wall building, digging, planting and the construction of a wooden gate. They demolished an unsightly garage and disposed of the asbestos roof in a responsible manner.

"Bryce and Chris were a pleasure to work with.

They transformed a wilderness into a beautiful manageable garden and incorporated my ideas with excellent suggestions of their own.

They demolished an unsightly garage and disposed of the asbestos roof in a responsible manner.

Nothing was too much trouble and Bryce explained such things as why and where drainage was necessary etc at every stage.

They were also extremely tidy.

My garden has bern admired by everyone and I am delighted with it."
 
 

Landscaping and paving
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Bryce, Chris and Monty!
 
 
 


Review 24 Feb 2018
Recommended by customer in DG2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
55.0748, -3.6308
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Front garden landscaped with large area of small slates and feature boulders, with a selection of ornamental conifers. Existing rear garden patio area lifted and new patio laid with adjoining gravel areas and raised platform step to access existing patio doors,as well as a circular feature slab area within grassed lawn. Several larchlap fencing panels removed and replaced with new ones. Additional trellis panels provided at side garden. Price indicated was for the mist recent works.
 
Cost: £3500
 

"We found them trustworthy, honest and hard working. Very easy to talk to and always keen to discuss options available and to put forward ideas and suggestions. The whole experience was pleasurable, and we have no hesitation in recommending their services. We have used them several times and will be happy to do so in the future. The final works have been greatly admired by our neighbours."
 
 
Team:
Team leader - Bryce Findlay
 
 
 


Review 24 Feb 2018
Recommended by customer in Dumf
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
0, 0
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Pruning of leylandii hedge
 
Cost: £320
 

"The firm has carried out the annual pruning of our large Leylandii hedge for some years now. Some time before Christmas I ask for a quotation for the job and as they have done it before the quotation is usually the same each year. It isn't cheap but it isn't easy to find gardeners who will carry out this type of work which involves height, and borders a road. However, the hedge always looks very neat afterwards. the only real alternative would be to have the hedge removed - which would be a pity."
 
 
Team:
Bryce Findlay
 
 
 


Review 24 Feb 2018
Recommended by customer in DG2
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
55.0585, -3.6168
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
1) tree felled 2) drain and gravel section of lawn 3) 6 foot high, 12 foot width fence section plus concreted posts
 
Cost: £3500
 

"Easily contacted, arrived for quotes as promised, undertook the works as scheduled and carried out as per agreed. I've had Groundsco round for 3 separate jobs now and won't hesitate to call them in again."
 
 
Team:
Bryce Findlay and team
 
 
 


Review 23 Feb 2018
Recommended by customer in Dg3
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
55.2374, -3.7680
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of old fence and construction of new fence.
 
Cost: £1800
 

"Grounds co did a fantastic job on my garden. Firstly, they were The only company to respond to my emails, and did so within hours of me emailing. They discussed everything with me before work started and gave me updates regularly. They arrived when they said they would and the 2 people who came to do the work were friendly, professional and they did a fantastic job. Could not have been happier and would recommend them highly.
"
 
 
 
 

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