Mow and More Ltd

24 Muirfield Crescent
Dundee
Angus
DD3 8PT

56.4799, -2.9874

Gardening Services

Listed under:  Gardeners / Gardening / Garden Maintenance, Landscapers / Landscaping
98% recommended   Rating 9.6/10
92 reviews since 2013
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 92 reviews since 2013
 
 
 
Quality 9.5/10 Quality Rating 9.5
The quality of the work was as expected and agreed

 
Tidy 9.7/10 Tidy Rating 9.7
There was little disruption and the site was left clear and tidy

 
Service 9.7/10 Service Rating 9.7
The team was friendly, helpful, considerate and professional

 
Value 9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" I found Gordon very keen and eager to do all the jobs I required done. He now comes approx. every 6 weeks to tidy the garden for me. "   more
 
" Excellent service. Prompt, diligent and efficient and also provided future maintenance advice. Left property immaculate. Delighted with result. "   more
 
" Really pleased with both jobs done. Tidied up and left area clear. Gordon was really helpful and professional. Both jobs carried out at very reasonable cost. Would have no hesitation in rec...."   more
 
" It's fine, keeps on top of it, cuts hedge, once a year."   more
 
About Us


We are a friendly, reliable garden maintenance company with the bulk of our work coming from long-standing customers who appreciate our commitment to regular visits. We specialise in hedge-trimming, scarifying and winter tidy-ups as well as everyday grass cutting and weeding. Free no-obligation quotations.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 99%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 99%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 92%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 99%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 60%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 71%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 2
agreed 4
boys 3
class 4
clean 2
cleaned 2
comfortable 2
control 2
courteous 3
definitely 4
Delighted 2
diligent 2
efficient 5
efficiently 2
Excellent 13
Extremely 2
fortnight 2
friend 2
friendly 12
Fully 2
future 2
garden 10
gardener 2
Gardeners 2
gardens 2
Good 16
Gordon 13
great 4
happy 5
hard 2
having 2
hedge 2
helpful 6
highly 8
just 2
Lovely 2
maintenance 3
money 3
Mow 4
pleasant 4
pleased 7
polite 8
professional 6
recommend 10
recommended 4
reliable 6
service 12
standard 4
team 5
tidy 10
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 2 Jan 2018
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
56.4691, -3.0166
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cutting back hedges and general tidying up of garden.
 
Cost: £80

"I found Gordon very keen and eager to do all the jobs I required done. He now comes approx. every 6 weeks to tidy the garden for me. "
 
 
 
 
 
 


Review 7 Dec 2017
Recommended by customer in DD2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
56.4707, -3.0263
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cutting back and reshaping large hedge, trees and shrubs in front and back gardens and removal of all cuttings.
 
Cost: £430

"Excellent service. Prompt, diligent and efficient and also provided future maintenance advice. Left property immaculate. Delighted with result. "
 
 
 
 
 
 


Review 7 Dec 2017
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4712, -3.0033
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
1. Trim and shape 2 large conifers.
2. Scarify grass, tidy edge and apply pre winter treatment.
 

"Really pleased with both jobs done. Tidied up and left area clear.

Gordon was really helpful and professional.

Both jobs carried out at very reasonable cost.

Would have no hesitation in recommending Mow and more already arranged further work. "
 
 
 
 
 
 


Review 1 Dec 2017
Recommended by customer in DD3
 My Age: 70 + 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.4965, -3.0065
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Just tidying garden, cutting grass, clearing leaves.
 
Cost: £20

"It's fine, keeps on top of it, cuts hedge, once a year."
 
 
 
 
 
 


Review 28 Nov 2017
Recommended by customer in DD3
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
56.4946, -2.9970
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Grass cut and strim. Gutters cleaned. Trees pruned.
 
Cost: £50

"Top class"
 
 
 
 
 
 


Review 17 Nov 2017
No Recommendation by customer in DD3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
56.4948, -2.9982
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Grass cut and weeding done all year, plus cut large hedge.
 

"Very reliable, all the guys do an excellent job. Would definitely recommend Mow and More. "
 
 
 
 
 
 


Review 10 Nov 2017
Recommended by customer in DD4
56.4911, -2.9363
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Regular gardening. Moving lawn, trimming.
 
Cost: £15

"Very reliable and good work. Friendly and easy to contact. I recommend them."
 
 
 
 
 
 


Review 30 Oct 2017
Recommended by customer in DD2
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
56.4702, -3.0525
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Trimming two hedges and removing cuttings.
 
Cost: £240

"Gordon told us in advance when he would be arriving. The job was carried out neatly and efficiently and the cuttings were removed.
We would happily recommend Mow and More and use them again. "
 
 
 
 
Team:
Goroon
 
 
 


Review 27 Oct 2017
Recommended by customer in DD2
56.4727, -3.0353
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Grass cutting front and back lawn, general tidy up. Every 2 weeks or as agreed.
 
Cost: £15

"A very good service. Very reliable and reasonable price."
 
 
 
 
 
 


Review 13 Oct 2017
Recommended by customer in DD3
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years 
56.4691, -2.9949
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Hedge trimming.
 
Cost: £35

"Very good job done and friendly gardner."
 
 
 
 
 
 

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