A Steven City Garden Service

218 Northumberland Street
NORWICH
Norfolk
NR2 4EE
52.6389, 1.2736

Gardening Services

www.citygardenservice.co.uk

citygardenservice@btconnect.com

01603 630 073

Listed under: Gardeners / Gardening / Garden Maintenance, Grass Cutting, Hedge Cutting, Landscapers / Landscaping, Turf Specialist

97% recommended: 9.7/10
61 reviews since 2010

Satisfaction Ratings

Overall Rating		9.7/10

Quality		9.6/10

Tidy		9.8/10

Service		9.7/10

Value		9.5/10



Good Practice

Charges	98%

Timing	100%

Payment	93%

Reliable	97%

Invoice	98%

Guarantee	50%

Recent Reviews

" Work was undertaken as indicated by boxes ticked, completely delighted." more

" Absolutely fabulous! Done in 8 hours with 7 men, came on time, worked hard & fair price. Would definitely recommend!" more

" Very please with work that has been done. Would definitely recommend their services to other people." more

" Excellent all round - very pleased and will definitely use this firm again!" more

About Us (Information provided by the businesses)

Businesses: login to your control panel to add this information

Legal Name: A Steven City Garden Service.

SUMMARY OF ALL REVIEWS

Reviews by Month
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Reviews that match your Budget (click to filter these reviews below)

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REVIEWS LISTED BELOW
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Reviewed 21 Oct 2011 Recommended by customer business A Steven City Garden Service http://www.referenceline.com/gardening_services-in-norwich-astevencitygardenservice-24490	Cost: £336

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the work was as expected and agreed

Tidy		10/10
There was little disruption and the site was left clear and tidy

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

To prepare, supply and lay cultivates lawn turf.

"Work was undertaken as indicated by boxes ticked, completely delighted."

Reviewed 22 Sep 2011 Recommended by customer business A Steven City Garden Service http://www.referenceline.com/gardening_services-in-norwich-astevencitygardenservice-24490	Cost: £400

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the work was as expected and agreed

Tidy		10/10
There was little disruption and the site was left clear and tidy

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Cleared piles of rubble, prepared ground & turfed.

"Absolutely fabulous! Done in 8 hours with 7 men, came on time, worked hard & fair price. Would definitely recommend!"

Reviewed 14 Sep 2011 Recommended by customer in Norwich, NR7 52.6394, 1.3308 business A Steven City Garden Service http://www.referenceline.com/gardening_services-in-norwich-astevencitygardenservice-24490	Cost: £1200

Satisfaction Ratings

Overall Rating

8.5/10

Show All


Quality		7/10
The quality of the work was as expected and agreed

Tidy		9/10
There was little disruption and the site was left clear and tidy

Service		9/10
The team was friendly, helpful, considerate and professional

Value		9/10
The firm's charges are reasonable for the work involved

Good Practice

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

"Very please with work that has been done. Would definitely recommend their services to other people."

Reviewed 3 Sep 2011 Recommended by customer business A Steven City Garden Service http://www.referenceline.com/gardening_services-in-norwich-astevencitygardenservice-24490	Cost: £192

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the work was as expected and agreed

Tidy		10/10
There was little disruption and the site was left clear and tidy

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

To kill weeds, rotavate and lay new turf in rear garden.

"Excellent all round - very pleased and will definitely use this firm again!"

Reviewed 22 Aug 2011 Not Recommended by customer business A Steven City Garden Service http://www.referenceline.com/gardening_services-in-norwich-astevencitygardenservice-24490	Cost: £96

Satisfaction Ratings

Overall Rating

6.8/10

Show All


Quality		6/10
The quality of the work was as expected and agreed

Tidy		9/10
There was little disruption and the site was left clear and tidy

Service		7/10
The team was friendly, helpful, considerate and professional

Value		5/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Business Reply:

It is a shame that the client did not leave any contact details as we would like to get back to them to sort out any issues they may have had. We pride ourselves on always leaving a job with a happy client.

Reviewed 5 Aug 2011 Recommended by customer business A Steven City Garden Service http://www.referenceline.com/gardening_services-in-norwich-astevencitygardenservice-24490	Cost: £306

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the work was as expected and agreed

Tidy		10/10
There was little disruption and the site was left clear and tidy

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Reviewed 3 Aug 2011 Recommended by customer in Norwich, NR8 52.6895, 1.2204 business A Steven City Garden Service http://www.referenceline.com/gardening_services-in-norwich-astevencitygardenservice-24490	Cost: £636

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the work was as expected and agreed

Tidy		10/10
There was little disruption and the site was left clear and tidy

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

"First class service from start to finish."

Reviewed 15 Jul 2011 Recommended by customer business A Steven City Garden Service http://www.referenceline.com/gardening_services-in-norwich-astevencitygardenservice-24490	Cost: £132

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the work was as expected and agreed

Tidy		10/10
There was little disruption and the site was left clear and tidy

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Bringing down the height of mature hedges, re-shaping holly bushes and a few tree.

"The team came at a time that was convenient to me and worked speedily and efficiently. The bushes worked on were well shaped and the cleaning and tidying excellent. A very pleasant team."

Reviewed 7 Jul 2011 Recommended by customer in Attleborough, NR17 52.5043, 1.0302 business A Steven City Garden Service http://www.referenceline.com/gardening_services-in-norwich-astevencitygardenservice-24490	Cost: £950

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the work was as expected and agreed

Tidy		10/10
There was little disruption and the site was left clear and tidy

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Turfing new lawn.

"Good job well done by nice people – pleasant experience."

Reviewed 13 Jun 2011 Recommended by customer in Norwich, NR2 52.6389, 1.2736 business A Steven City Garden Service http://www.referenceline.com/gardening_services-in-norwich-astevencitygardenservice-24490	Cost: £144

Satisfaction Ratings

Overall Rating

9.5/10

Show All


Quality		10/10
The quality of the work was as expected and agreed

Tidy		10/10
There was little disruption and the site was left clear and tidy

Service		10/10
The team was friendly, helpful, considerate and professional

Value		8/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

" Friendly, helpful and did the job (trimming hedge) to my instructions. "

Reviewed 10 Jun 2011 Recommended by customer in Norwich, NR7 52.6541, 1.3361 business A Steven City Garden Service http://www.referenceline.com/gardening_services-in-norwich-astevencitygardenservice-24490	Cost: £205

Satisfaction Ratings

Overall Rating

9.3/10

Show All


Quality		9/10
The quality of the work was as expected and agreed

Tidy		9/10
There was little disruption and the site was left clear and tidy

Service		10/10
The team was friendly, helpful, considerate and professional

Value		9/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Reviewed 20 May 2011 Recommended by customer in Wymondham, NR18 52.5738, 1.1282 business A Steven City Garden Service http://www.referenceline.com/gardening_services-in-norwich-astevencitygardenservice-24490	Cost: £210

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the work was as expected and agreed

Tidy		10/10
There was little disruption and the site was left clear and tidy

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Prepare grand and lay approx 15m2 of top soil / turf.

"We called in City Centre Service to Centre an area of garden that had been graveled for 11 years. We had cleaned the gravel prior to the quotes wash being carried out ready for this. The two men arrived on the agreed day, punctually and even though the grand was like concrete and was hard work, no extra charge was made. The turf laid her feed beneath it and is extremely good quality and after care advice was given."

Reviewed 12 May 2011 Recommended by customer in Norwich, NR13 52.6503, 1.3673 business A Steven City Garden Service http://www.referenceline.com/gardening_services-in-norwich-astevencitygardenservice-24490	Cost: £1158

Satisfaction Ratings

Overall Rating

9.5/10

Show All


Quality		8/10
The quality of the work was as expected and agreed

Tidy		10/10
There was little disruption and the site was left clear and tidy

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Reviewed 13 Apr 2011 Recommended by customer in Norwich, NR13 52.6288, 1.4222 business A Steven City Garden Service http://www.referenceline.com/gardening_services-in-norwich-astevencitygardenservice-24490	Cost: £2238

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the work was as expected and agreed

Tidy		10/10
There was little disruption and the site was left clear and tidy

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

"Extremely courteous, professional & a 1st class job. Highly recommended. Would need to go far to beat “A Steven City Garden Services”. We are delighted. Fantastic transformation clean, tidy, just perfect."

Reviewed 12 Apr 2011 Recommended by customer in Norwich, NR6 52.6666, 1.2980 business A Steven City Garden Service http://www.referenceline.com/gardening_services-in-norwich-astevencitygardenservice-24490	Cost: £324

Satisfaction Ratings

Overall Rating

9.5/10

Show All


Quality		9/10
The quality of the work was as expected and agreed

Tidy		10/10
There was little disruption and the site was left clear and tidy

Service		10/10
The team was friendly, helpful, considerate and professional

Value		9/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

"Very professional business, would definitely recommend them."

Reviewed 6 Apr 2011 Recommended by customer in Norwich, NR14 52.5989, 1.3812 business A Steven City Garden Service http://www.referenceline.com/gardening_services-in-norwich-astevencitygardenservice-24490	Cost: £1440

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the work was as expected and agreed

Tidy		10/10
There was little disruption and the site was left clear and tidy

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc.?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

"A fast efficient service who quoted for the job at the end of one week and had completed it by the end of the next – excellent!"

Reviewed 28 Mar 2011 Recommended by customer in Norwich, NR1 52.6093, 1.2991 business A Steven City Garden Service http://www.referenceline.com/gardening_services-in-norwich-astevencitygardenservice-24490	Cost: £180

Satisfaction Ratings

Overall Rating

10/10

Show All