SG Glass and Glazing

Where reputations count.

30 Angel Road
Norwich
Norfolk
NR3 3HP

Glaziers

Email This Business

Mobile 07730 458782

Listed under: Glass / Glazier / Glazing

100% recommended Rating 9.5/100
9 reviews since 2016

Satisfaction Ratings

Overall Rating	9.5 /10
Based on 9 reviews since 2016

Quality	9.2/10
The quality of the work was as expected and agreed

Tidy	9.6/10
There was little disruption and the site was left clear and tidy

Service	9.8/10
The team was friendly, helpful, considerate and professional

Value	9.5/10
The price represents value for money

Recent Reviews

" Process on and available. Efficient." more

" All work done as agreed. Any query raised was dealt with to my complete satisfaction." more

" All glazing work was carried out very professionally. Did like his radio on which to some people could be rather annoying." more

" Very good service, Good product. Friendly team." more

About Us
Information provided by the business
Legal Name: SG Glass and Glazing.

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Review 13 Feb 2017 Recommended by customer in NR4 business SG Glass and Glazing https://www.referenceline.com/glaziers-in-norwich-sgglassandglazing-75489

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Glazing to 6 clear doors.

"Process on and available.
Efficient."

Team:
Ben

REPORT THIS REVIEW

Review 31 Jan 2017 Recommended by customer in NR19 business SG Glass and Glazing https://www.referenceline.com/glaziers-in-norwich-sgglassandglazing-75489

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

New windows,Facia,Guttering, Conservatory and update the porch. New front and rear doors.

"All work done as agreed. Any query raised was dealt with to my complete satisfaction."

Team:
Ben

REPORT THIS REVIEW

Review 23 Jan 2017 Recommended by customer in NR7 business SG Glass and Glazing https://www.referenceline.com/glaziers-in-norwich-sgglassandglazing-75489

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Customer Review

Was part of a team dismantling and replacing a conservatory.

"All glazing work was carried out very professionally.
Did like his radio on which to some people could be rather annoying."

Team:
Ben

REPORT THIS REVIEW

Review 10 Jan 2017 Recommended by customer in NR4 business SG Glass and Glazing https://www.referenceline.com/glaziers-in-norwich-sgglassandglazing-75489

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Supply and fitting of glass units to newly made windows and doors.

"Very good service,
Good product.
Friendly team."

Team:
Ben Gowing

REPORT THIS REVIEW

Review 5 Jan 2017 Recommended by customer in NR15 business SG Glass and Glazing https://www.referenceline.com/glaziers-in-norwich-sgglassandglazing-75489

Satisfaction Ratings


Quality	5/10
The quality of the work was as expected and agreed

Tidy	7/10
There was little disruption and the site was left clear and tidy

Service	8/10
The team was friendly, helpful, considerate and professional

Value	7/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Supplying and fitting of double glazing units.

Team:
Ben

REPORT THIS REVIEW

Review 10 Oct 2016 Recommended by customer business SG Glass and Glazing https://www.referenceline.com/glaziers-in-norwich-sgglassandglazing-75489

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replace glass.

"Ben was very good clean and tidy on time when said and very helpful and would recommend to any one very professional. "

Team:
Ben Gowing

REPORT THIS REVIEW

Review 6 Oct 2016 Recommended by customer in NR10 business SG Glass and Glazing https://www.referenceline.com/glaziers-in-norwich-sgglassandglazing-75489

Satisfaction Ratings


Quality	8/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Fitting 2 doors 4 windows.

"Polite, friendly works. Be very professional office advice and gave lots of information high recommend. 100%"

Team:
Ben

REPORT THIS REVIEW

Review 27 Sep 2016 Recommended by customer in NR11 business SG Glass and Glazing https://www.referenceline.com/glaziers-in-norwich-sgglassandglazing-75489

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Replaced glass in back door.

"Ben gave us a quote for the work when he measured up. He returned 2 days later to fit the glass. Did a very good job was tidy and removed all waste from site. Ben was presentable and polite and had a good knowledge of the type of glass we needed would not hesitate to recommend him. "

Team:
Ben

REPORT THIS REVIEW

Review 19 Sep 2016 Recommended by customer in NR9 business SG Glass and Glazing https://www.referenceline.com/glaziers-in-norwich-sgglassandglazing-75489

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Glass splashback in kitchen.

"Ben kept us informed, how long the job would take and how long it would take for the glass to be ordered. He bought samples and gave us appointments convenient to us (as we both work). We are very pleased with the service. "

Team:
Ben

REPORT THIS REVIEW

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