Gutter Free Ltd

2 The Close, Church Road
Aylmerton
Norfolk
NR11 8PX

52.9107, 1.2419

Gutter Cleaning

Listed under:  Gutter Cleaners / Gutter Cleaning, Window Cleaners / Window Cleaning
100% recommended   Rating 9.8/10
79 reviews since 2013
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 79 reviews since 2013
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed

 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Great service, very friendly and professional. Have already booked in for repeat service next year so that I don't encounter the same issues with blocked guttering!"   more
 
" Tom and his colleague offered a friendly, efficient service. Can recommend."   more
 
" Great work, very tidy would use again."   more
 
" On time Professional Efficient"   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 99%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 99%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 92%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 75%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 84%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

absolutely 2
annually 2
approach 3
arrived 9
aspects 2
attitude 2
booked 2
brilliant 2
business 2
camera 5
cause 2
certainly 6
clean 5
Cleaned 3
cleaning 5
Cleared 2
clearing 2
definitely 7
efficient 15
efficiently 6
Excellent 9
explained 4
free 12
friendly 18
friends 6
good 11
Great 8
gutter 17
gutters 20
happy 7
helpful 6
Highly 5
impressed 5
needed 4
pleasant 6
pleased 9
polite 12
problem 5
professional 12
prompt 4
punctual 4
quickly 7
recommend 15
recommended 6
recommending 6
service 35
showed 4
tidy 4
Tom 9
value 4
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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» 4 3 2 1

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Review 20 Mar 2019
Recommended by customer in NR3
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
52.6431, 1.3015
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Clearing of all guttering on my property.

"Great service, very friendly and professional. Have already booked in for repeat service next year so that I don't encounter the same issues with blocked guttering!"
 
 
Team:
Tom and Brian
 
 
 


Review 20 Mar 2019
Recommended by customer in NR2
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.6336, 1.2722
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Gutters cleaned and cleared and windows cleaned.
 
Cost: £65
 

"Tom and his colleague offered a friendly, efficient service. Can recommend."
 
 

After

After

After
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Tom
 
 
 


Review 18 Mar 2019
Recommended by customer in NR27
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
52.902978, 1.333336
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Had gutters cleared
 
Cost: £80

"Great work, very tidy would use again."
 
 
 
 
Team:
Tom Bryan
 
 
 


Review 18 Mar 2019
Recommended by customer in NR7
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
52.6563, 1.3169
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Cost: £150

"On time
Professional
Efficient"
 
 
 
 
Team:
Tom Bryan
 
 
 


Review 15 Mar 2019
Recommended by customer in NR12
52.7259, 1.3798
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
All gutters cleared
 
Cost: £125
 
 
Team:
Tom Bryan
 
 
 


Review 11 Mar 2019
Recommended by customer in NR14
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
52.5632, 1.2962
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Gutter clearance and Window cleaning

"No hesitation in recommending Gutterfree to anyone - prompt, polite, good service."
 
 

logo
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Tom, Brian
 
 
 


Review 11 Mar 2019
Recommended by customer in Nr9
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.6055, 1.1506
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 Monthly window clean
 
Cost: £20
 

"I have been using gutter free for over a year now. Friendly,reliable and they do a great job. There is never any hassle.
Always pleased with the service"
 
 

logo
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Tom
 
 
 


Review 11 Mar 2019
Recommended by customer in NR10
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
52.7599, 1.3407
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Gutter Free Ltd carry out the cleaning of our gutters on a regular basis.

"Our gutter system suffers from being close to a number of trees which clog up the gutters and cause blockages, and in some cases breakages of the system.

Gutter Free Ltd carry out regular cleaning and carry out minor repairs where required.

They are always punctual and efficient providing an economic service to ensure the satisfactory performance of our gutter system.
"
 
 

After

After

After
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Tom Warner
 
 
 


Review 19 Feb 2019
Recommended by customer in NR13
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
52.6168, 1.5033
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Gutters cleared
 

"Excellent work, tidy, friendly, through.
We have an old house but they dealt with it with great alteration and sensitivity. They look after us and the house well!!"
 
 
 
 
Team:
Tom Bryan
 
 
 


Review 11 Feb 2019
Recommended by customer in NR7
 I'm: Female 
52.6366, 1.3614
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Window cleaning
 
Cost: £16

"Excellent service"
 
 
 
 
Team:
Tom Bryan
 
 
 


Review 11 Feb 2019
Recommended by customer in NR8
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.6787, 1.2164
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cleaning all gutters upstairs and down and conservatory
 

"Yes good service. The weather was very poor an day due to clean. Windy/Rainy shil turned up and work was completed."
 
 
 
 
Team:
Tom Bryan
 
 
 


Review 11 Feb 2019
Recommended by customer in NR13
 My Age: 70 + 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.6529, 1.3682
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cleaning all gutters
 
Cost: £75

"Happy to have on my property."
 
 
 
 
Team:
Tom
 
 
 


Review 14 Jan 2019
Recommended by customer in NR8
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
52.6844, 1.2086
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The gutters and facials were cleaned.

"I have always found them friendly,reliable,efficient and tidy."
 
 

Gutter

Gutter

Gutter
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Tom
 
 
 


Review 13 Dec 2018
Recommended by customer in NR14
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.6098, 1.3221
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Gutter cleaning.

"Prompt, efficient and helpful."
 
 

logo
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Tom Warner and colleague
 
 
 


Review 21 Oct 2018
Recommended by customer in NR13
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
52.6200, 1.4431
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Clearing the gutters around the house and washing the fascias and downpipes.
 
Cost: £170
 

"Very friendly and pleasant and did the job well."
 
 

Gutter Free
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Tom
 
 
 


Review 17 Oct 2018
Recommended by customer in NR13
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.6342, 1.4525
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Gutters and Windows cleaned.
 
Cost: £20
 

"I have always found them to be polite and accommodating and always turn up on the day arranged. I give them my full recommendation."
 
 

Gutter Free
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Gutter free
 
 
 


Review 19 Sep 2018
Recommended by customer in NR4
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
52.6054, 1.2654
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Gutters inspected and cleaned
 
Cost: £60
 

"Very happy with this company's work and will definitely use again. Quote was clear, work was carried out quickly and efficiently and photos provided to show "before and after"."
 
 
 
 


Review 21 Dec 2017
Recommended by customer in NR7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.6279, 1.3250
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Top gutters, back front & side cleared of pine needles, growth etc.. 21 Dec 2017

"Work done very efficiently - very pleased with approach & courtesy of workforce. No hesitation in recommending.

21 Dec 2017"
 
 
Team:
Tom & Companion
 
 
 


Review 18 Dec 2017
Recommended by customer in NR2
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.6284, 1.2656
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Excellent service from communication, speed and execution of job. Thank you and I will definately be recommending you to neighbours.

"Very friendly, efficient and super effective job completed. A massive thanks to Gutter Free."
 
 
Team:
Tom
 
 
 


Review 15 Dec 2017
Recommended by customer in NR10

 I'm: Male 

52.7606, 1.1103
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Gutters cleared
 
Cost: £35
 

"All velly good. They did not *leave* anything behind if you get my meaning"
 
 
Team:
dont know
 
 
 

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