Gutter Force Ltd

Unit 14 Brook Industrial Park, Norwich Road
Norwich
Norfolk
NR15 1HJ

52.5549, 1.3646

Gutter Cleaning

Listed under:  Conservatory Cleaning, Gutter Cleaners / Gutter Cleaning, Gutter repairs, Gutter replacement, Gutters / Guttering
99% recommended   Rating 9.7/10
285 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 285 reviews since 2015
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.3/10 Value Rating 9.3
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" The work was carried out efficiently and to a good standard. The team and those in the office are friendly and helpful. Would recommend. "   more
 
" Good friendly guys. Reliable and good quality work."   more
 
" Expensive but work carried out well."   more
 
" Work carried out efficiently."   more
 
About Us


RESIDENTIAL GUTTER CLEANING IN NORWICH, NORFOLK AND SUFFOLK

VACUUM GUTTER CLEANING

CONSERVERATORY CLEANING AND FASCIA WASHING

FULL GUTTER REPAIR AND MAINTENANCE SERVICE

We clean from the ground using powerful vacuum units and lightweight carbon fibre poles. We can work up to a height of 15m and can safely clean over conservatories
and fragile roofs.

We offer a free, no obligation quote service with a camera survey as standard.

ACCREDITATIONS & TRAINING: Safe Contractor, IOSH Working Safely, IPAF, DBS Checked, Police Vetted, Emergency First Aid, Risk Assessment and Method Statement, Safe Use and Recorded Inspection of Harnesses including Latchway Systems, BNI Kett, Norfolk Construction Training Group, Norfolk Trusted Trader
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 99%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 99%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 89%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 99%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 98%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 84%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

access 3
agreed 3
Arrived 12
Charlie 6
clean 15
cleaned 11
conservatory 12
contact 6
courteous 7
customer 6
definitely 10
efficient 26
efficiently 15
Excellent 53
explained 8
finish 6
Force 22
friendly 38
friends 6
good 53
Great 13
Gutter 30
gutters 8
happy 8
hard 8
helpful 14
highly 6
impressed 8
Joe 21
man 7
manner 8
operator 7
pleasant 12
pleased 31
Polite 31
problem 7
professional 31
quickly 10
quote 9
really 10
recommend 28
recommending 6
satisfied 12
service 60
standard 10
Thank 15
tidy 13
Turned 7
young 6
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 15 Feb 2018
Recommended by customer in NR4
 My Age: 60 - 69 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
52.6046, 1.2654
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum and wash of gutters and soffits and bargeboards.
 
Cost: £129

"The work was carried out efficiently and to a good standard. The team and those in the office are friendly and helpful. Would recommend. "
 
 
 
 
Team:
Hein
 
 
 


Review 14 Feb 2018
Recommended by customer in NR4
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
52.6190, 1.2666
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cleaning gutter and fixing some leaks.
Replacing 2 sections of guttering.
 
Cost: £465

"Good friendly guys.
Reliable and good quality work."
 
 
 
 
Team:
Hein And Darrel
 
 
 


Review 14 Feb 2018
Recommended by customer in NR8
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
52.6608, 1.2144
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 7/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 6/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Clear gutters of moss and repair downpipe.
 
Cost: £180

"Expensive but work carried out well."
 
 
 
 
Team:
Hein And Darrel
 
 
 


Review 12 Feb 2018
Recommended by customer in NR21
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.8272, 0.8493
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cleaning of gutters
 
Cost: £111

"Work carried out efficiently."
 
 
 
 
Team:
Michael
 
 
 


Review 9 Feb 2018
Recommended by customer in NR1
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.6181, 1.2929
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Guttering cleared around property.
 
Cost: £72

"Michael from Gutter Force had a pleasant, friendly and professional manner. Will be recommending this company to friends and neighbours."
 
 
 
 
Team:
Michael
 
 
 


Review 9 Feb 2018
Recommended by customer in NR34
 My Age: 40 - 49 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.4482, 1.5585
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Clean and unblock gutters and down pipes.
Fix leaking gutter seals.
Fix joins to facia and soffits.
 
Cost: £249

"Great company to deal with.
Arrived on time.
Did a great job and the bill was as I was quoted."
 
 
 
 
Team:
Hein
 
 
 


Review 6 Feb 2018
Recommended by customer in NR4
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
52.6186, 1.2682
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Examine gutters/Down pipe
Visually & with camera removing
Blocking & minor repair.
 
Cost: £60

"Michael arrives when expected,carried the work out quickly,explained the problem & showed me what had been blocking the pipe."
 
 
 
 
Team:
Michael
 
 
 


Review 2 Feb 2018
Recommended by customer in NR34
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
52.4480, 1.5993
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cleaning of gutters and fascias plus repair.
 
Cost: £228

"Excellent job."
 
 
 
 
Team:
Michael
 
 
 


Review 30 Jan 2018
Recommended by customer in NR1
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
52.6110, 1.3033
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cleaning gutters around conservatory
 
Cost: £99

"The person gave good advice.
Great job done.
I would definitely use them again."
 
 
 
 
Team:
Hein
 
 
 


Review 26 Jan 2018
Recommended by customer in NR1
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.6150, 1.2934
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Clean gutters.
Fix leaking gutter.
Investigate blocked downpipe.
 
 
 
Team:
Michael
 
 
 

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