Gutter Force Ltd

Unit 14 Brook Industrial Park, Norwich Road
Norwich
Norfolk
NR15 1HJ

52.5549, 1.3646

Gutter Cleaning

Listed under:  Conservatory Cleaning, Gutter Cleaners / Gutter Cleaning, Gutter repairs, Gutter replacement, Gutters / Guttering
99% recommended   Rating 9.7/10
328 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 328 reviews since 2015
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.3/10 Value Rating 9.3
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Good service, friendly company and work force. No problems. Would use again and definitely recommend."   more
 
" This was the most excellent service carried out by the most competent and thoroughly professional operator who exceeded the task we set him beyond the exceptions we had. We would thoroughly recommend ...."   more
 
" Charlotte excellent really helpful. This was arranged for my parents and I didn't want them disturbed Charlotte went out of way to be quiet. Daniel and Jason excellent doing work quickly and just ge...."   more
 
" Excellent experience with Michael from Gutter Force. Fantastic result. Delighted with all work. Will definitely recommend Gutter Force to others."   more
 
About Us


RESIDENTIAL GUTTER CLEANING IN NORWICH, NORFOLK AND SUFFOLK

VACUUM GUTTER CLEANING

CONSERVERATORY CLEANING AND FASCIA WASHING

FULL GUTTER REPAIR AND MAINTENANCE SERVICE

We clean from the ground using powerful vacuum units and lightweight carbon fibre poles. We can work up to a height of 15m and can safely clean over conservatories
and fragile roofs.

We offer a free, no obligation quote service with a camera survey as standard.

ACCREDITATIONS & TRAINING: Safe Contractor, IOSH Working Safely, IPAF, DBS Checked, Police Vetted, Emergency First Aid, Risk Assessment and Method Statement, Safe Use and Recorded Inspection of Harnesses including Latchway Systems, BNI Kett, Norfolk Construction Training Group, Norfolk Trusted Trader
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 99%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 99%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 89%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 99%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 98%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 77%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

agreed 4
appointment 4
Arrived 12
Ben 5
booking 4
Brilliant 5
clean 18
cleaned 11
Conservatory 15
courteous 7
definitely 13
efficient 29
efficiently 15
excellent 62
explained 8
force 26
friendly 43
Good 57
great 15
Gutter 35
gutters 9
happy 15
hard 9
helpful 18
impressed 8
Joe 21
man 9
manner 10
Michael 9
operator 8
people 7
pleasant 14
pleased 36
polite 35
problem 7
professional 34
quickly 11
quote 9
really 12
recommend 33
recommending 7
roof 7
satisfied 14
service 67
standard 13
Thank 18
Tidy 14
Turned 7
young 8
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 19 May 2018
Recommended by customer in NR14
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.5703, 1.3563
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £362
 
 
Team:
Michael
 
 
 


Review 15 May 2018
Recommended by customer in NR7
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.6344, 1.3354
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
Team:
Hein
 
 
 


Review 8 May 2018
Recommended by customer in NR4
 My Age: 70 + 
 I'm: Female 
 I have known this business: 1 - 5 years 
52.6073, 1.2605
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Clean/wash gutting and fascia.
Repair join in guttering.
 
Cost: £138
 
 
Team:
Hein
 
 
 


Review 5 May 2018
Recommended by customer in NR13
52.6497, 1.4368
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Gutters cleaned.
 
Cost: £156

"Good service, friendly company and work force.
No problems.
Would use again and definitely recommend."
 
 
 
 
Team:
Michael Char
 
 
 


Review 4 May 2018
Recommended by customer in NR15
52.4336, 1.1900
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cleaning gutters.
 
Cost: £120
 
 
Team:
Hein
 
 
 


Review 4 May 2018
Recommended by customer in NR1
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
52.6187, 1.3040
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cleaning and clearing all gutter at old townhouse property. Some with difficult access - included check on all down pipes and some repair work.
 
Cost: £93

"This was the most excellent service carried out by the most competent and thoroughly professional operator who exceeded the task we set him beyond the exceptions we had. We would thoroughly recommend 'Gutter Force' and we are most grateful to him for the efforts. He made on an behalf.
Thank you. We will most definitely use you again."
 
 
 
 
Team:
Hein Annie
 
 
 


Review 30 Apr 2018
Recommended by customer in NR34
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
52.4515, 1.5884
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
Team:
Charlotte Michael
 
 
 


Review 26 Apr 2018
Recommended by customer in NR4
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.6027, 1.2424
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum wash the guttering and barge boards.
 
Cost: £249
 
 
Team:
Michael Annie
 
 
 


Review 23 Apr 2018
Recommended by customer in NR14
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.5829, 1.3345
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum clean and test gutters then provide report.
Gutters loaded so quite was given for work.
Work completed report provided.
All happy.
 
Cost: £408

"Charlotte excellent really helpful.
This was arranged for my parents and I didn't want them disturbed Charlotte went out of way to be quiet.
Daniel and Jason excellent doing work quickly and just getting on without any fuss.
Very very very happy."
 
 
 
 
Team:
Darrel Jason Charlotte
 
 
 


Review 23 Apr 2018
Recommended by customer in IP20
 My Age: 50 - 59 
52.4003, 1.2927
 
 
Satisfaction Ratings
 
Quality 5/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 5/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Washing gutters.
 
Cost: £360
 
 
Team:
Michael
 
 
 


Review 23 Apr 2018
Recommended by customer in NR4
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
52.6084, 1.2527
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
Team:
Hein Annie
 
 
 


Review 18 Apr 2018
Recommended by customer in NR14
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
52.5876, 1.3884
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum and work of all house gutters, fascias, soffits, down pipes, window and conservatory.
 
Cost: £420

"Excellent experience with Michael from Gutter Force.
Fantastic result.
Delighted with all work.
Will definitely recommend Gutter Force to others."
 
 
 
 
Team:
Michael Annie
 
 
 


Review 18 Apr 2018
Recommended by customer in NR14
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
52.5726, 1.3485
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cleaning out gutters and washing.
Wood work and large board and windows.
 
Cost: £177

"I am very pleased with the service provided.
Both the people that I dealt with work and phone were efficient and did what they said e.g the day I wanted and they were on time which is unusual these days."
 
 
 
 
Team:
Hein
 
 
 


Review 18 Apr 2018
Recommended by customer in NR7
 My Age: 40 - 49 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
52.6261, 1.3303
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Show All
 
 
Customer Review
 
Guttering.
 
Cost: £456
 
 
Team:
Hein
 
 
 


Review 16 Apr 2018
Recommended by customer in NR17
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.5193, 1.0273
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Gutter cleaning.
Gutter repairs.
Barge board clean.
 
Cost: £177

"Very happy with work.
Need some rain now to see if all is well."
 
 
 
 
Team:
Hein
 
 
 


Review 11 Apr 2018
Recommended by customer in NR14
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
52.5680, 1.3455
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Cost: £283

"Job well done."
 
 
 
 
Team:
Michael
 
 
 


Review 4 Apr 2018
Recommended by customer in NR2
 My Age: 70 + 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
52.6292, 1.2773
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cleaning all high gutters.
 
Cost: £141

"Excellent job done very professionally."
 
 
 
 
Team:
Darrel
 
 
 


Review 3 Apr 2018
Recommended by customer in NR9
 My Age: 70 + 
 I'm: Male 
 I have known this business: Under 1 year 
52.6158, 1.1972
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
Team:
Hein
 
 
 


Review 29 Mar 2018
Recommended by customer in NR17
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
52.5119, 1.0132
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £60
 
 
Team:
Michael
 
 
 


Review 29 Mar 2018
Recommended by customer in NR24
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
52.8517, 1.0607
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum all gutters, repair down pipes and refit water butts correctly.
 
Cost: £604

"A job well done.
Hein worked hard and completed all work in a timely manner and to my satisfaction."
 
 
 
 
Team:
Hein
 
 
 

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