Flatpack-Wizards

10 Overstrand Views, Overstrand Road
Cromer
Norfolk
NR27 0DJ
52.9241, 1.3144

Handyman

Listed under:  Flatpack Furniture Assembly
100% recommended   Rating 9.9/10
98 reviews since 2016
 
Satisfaction Ratings
 
Overall Rating
 9.9 /10 Overall Rating 9.9/10
Based on 98 reviews since 2016
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed
 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy
 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional
 
Value 9.8/10 Value Rating 9.8
The firm\'s charges are reasonable for the work involved
 
 
 
Recent Reviews 
 
" Fantastic service. Have used flatpack wizards in the past and always my go to for these types of jobs. Was a difficult climbing frame installation but the team managed with no issues."   more
 
" Jack was so quick and efficient and polite. Communication regarding time of arrival prompt and timing as expected. Thank you."   more
 
" Flatpack-Wizards was an absolute lifesaver. My kitchen was a mess of poor workmanship and I couldn’t see the way forward. Mike tackled the job with calm, confident professionalism and what he achieved...."   more
 
" Excellent service - quick tidy work and reasonably priced. Will use again."   more
 
About Us
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 99%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 96%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 87%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 75%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

arrived 5
attention 4
bedroom 4
clean 8
cleaned 5
definitely 5
delighted 5
disruption 4
efficient 18
efficiently 5
Excellent 25
experience 5
extremely 4
Fantastic 5
fitted 6
Flat 5
flatpack 12
FlatpackWizards 6
friendly 16
friends 5
furniture 5
good 15
Great 7
happy 4
hard 5
helpful 8
highly 12
Ikea 5
Jack 8
kitchen 6
mess 4
Mike 15
Old 4
Pleased 10
polite 12
professional 10
professionally 4
quality 4
quick 7
quickly 6
quote 4
reasonable 5
recommend 21
recommended 10
recommending 4
reliable 4
service 26
team 7
tidy 14
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

» 5 4 3 2 1

Budget:  


Review 13 Apr 2018
Recommended by customer in NR4
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  52.6026, 1.2366 		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Climbing frame installation
 
Cost: £300
 

"Fantastic service. Have used flatpack wizards in the past and always my go to for these types of jobs. Was a difficult climbing frame installation but the team managed with no issues."
 
 
Team:
Mike, Wendy, Jack
 
 
 

Review 13 Apr 2018
Recommended by customer in NR2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years  52.6291, 1.2734 		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Dismantling metal bed.
 
Cost: £35

"Jack was so quick and efficient and polite.
Communication regarding time of arrival prompt and timing as expected.
Thank you."
 
 
 
 
 
 

Review 11 Apr 2018
Recommended by customer in NR11
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  52.8743, 1.3280 		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Refitting a very badly fitted kitchen which entailed removing and replacing worktops, disassembling and repositioning base units, refitting integrated appliances and completing unfinished tiling and electrics.
 
Cost: £506
 

"Flatpack-Wizards was an absolute lifesaver. My kitchen was a mess of poor workmanship and I couldn’t see the way forward. Mike tackled the job with calm, confident professionalism and what he achieved in such a short time was scarcely believable. Don't be misled by the word 'Flatpack’-they are highly skilled craftsmen."
 
 
Team:
Mike and Jack. Also Wendy -administration
 
 
 

Review 9 Apr 2018
Recommended by customer in NR9
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year  52.5986, 1.1660 		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
assembly of flatpack furniture and fixing kitchen units
 
Cost: £105
 

"Excellent service - quick tidy work and reasonably priced. Will use again."
 
 
 
 

Review 17 Mar 2018
Recommended by customer in IP22
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  52.3783, 1.0959 		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Building Ikea wardrobes
 
Cost: £199
 

"Flatpack Wizards were recommended by Ikea to build our large sliding door wardrobes. They got back to me quickly when I made the initial enquiry and gave me a quote and date for coming to do the work. In the intervening time we were hit by the terrible snow. Whilst it had gone by the time our wardrobes were due to be built I was half expecting a call to say they would need to reschedule but Jack arrived on the day on time. He was a polite young man and quickly got on with the work, asking us to confirm where the wardrobes were to go, height of rails etc. He was amazingly quick, tidy and his work was excellent. It was worth every penny not to wrestle with such bulky flatpack furniture and we would definitely use them again. Very impressed!"
 
 
Team:
Jack
 
 
 

Review 26 Jan 2018
Recommended by customer in NR6
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before  52.6688, 1.2603 		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting a small kitchen sink units.
 
Cost: £1055

"The only thing was the pen marks left on the wall.
The work finished 1 day early. Draws were furnished on one side and stickers out on the other. Old screw holes left visible. Cost change on the last day due to problems with the Flatpack supplied."
 
 
 
 
Team:
Mike Jack
 
 
 

Review 10 Jan 2018
Recommended by customer in NR33
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  52.4504, 1.7324 		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Stripping out an old kitchen and replacing it with new.
 
Cost: £3000
 

"We were very happy with the way in which the work was executed. Mike worked very hard to enable the job to be completed on good time. As far as was able, he cleaned up at the end of each day's work."
 
 
Team:
Mike Seago and Darren ( electrician )
 
 
 

Review 9 Jan 2018
Recommended by customer in NR16
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before  52.5247, 1.1665 		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of kitchen units and worktops and removal of floor tiles . Discovered a lovely brick floor underneath which was then renovated and sealed . Also made bespoke worktops around the boiler and butler sink .
 
Cost: £1250
 

"Mike gave us good advice before installation and then delivered on time . We had a really difficult boiler to house / workaround and Mike make a removal worktop and a cut down cupboard which was a very neat professional job. Mike also saved us money on the floor tiling when he discovered a lovely brick floor under the old tiles . He cleaned these and re-sealed them . Also gave us a discount for doing not doing a full re tile of the floor . Unexpected and much appreciated .

Great job and went out of his way to tidy up and finish the job even though he needed to work late on 23rd Dec .

Very Highly recommended ."
 
 
Team:
Mike Seago , the owner
 
 
 

Review 9 Dec 2017
Recommended by customer in NR9
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before  52.5789, 0.9909 		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Assembly of flatpack furniture, a bed, double mirrored wardrobe, two sets of three drawer bedside cabinets, a large four drawer set of drawers and a shoe cabinet.
 
Cost: £165
 

"The whole experience, from start to finish, was second to none. The work was done on time and in good time with almost no disruption to ourselves and was completed to our total and complete satisfaction. We cannot recommend this company highly enough."
 
 
Team:
Wendy was the point of contact and it was Jack who completed the work.
 
 
 

Review 3 Nov 2017
Recommended by customer in NR18
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  52.5783, 1.1276 		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Making up and small flat pack cabinets/drawer units.
 
Cost: £108

"I was delighted with done. No time was wasted. Also very kind to fit in work during very busy time. A cancellation is my diary fitted with cancellation in theirs. I wouldn't hesitate to use them for bigger job. "
 
 
 
 
Team:
Mike
 
 
 

Review 20 Oct 2017
Recommended by customer in NR1
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  52.6220, 1.2892 		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting washing machine, including plumbing, electrics, carpentry and reconfiguring cupboard doors.
 
Cost: £200
 

"Exceptionally professional, efficient, quick, polite, and with all the skills needed from plumbing and electrics to carpentry. Couldn't have been better."
 
 
Team:
Mike and Wendy
 
 
 

Review 20 Oct 2017
Recommended by customer in NR3
 My Age: 70 + 
 My level of experience of similar services: Below Average 
 I haven't used this business before  52.6474, 1.2913 		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitted kitchen.
 

"Good."
 
 
 
 
Team:
Mike Jack
 
 
 

Review 19 Oct 2017
Recommended by customer in NR3
52.6324, 1.2901 		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Shaving off bottom of 5 doors - carpentry.
 
Cost: £40

"Excellent
Friendly
Efficient service
Very reasonable cost"
 
 
 
 
Team:
Mike Jack
 
 
 

Review 10 Oct 2017
Recommended by customer in NR18
 My Age: 70 + 
 My level of experience of similar services: Beginner 
 I haven't used this business before  52.5774, 1.1303 		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Dismantle and assemble wardrobe.
 
Cost: £80

"Jack was very polite and did a great job. Will certainly recommend your company to friends."
 
 
 
 
Team:
Jack
 
 
 

Review 5 Oct 2017
Recommended by customer in NR35
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before  52.4523, 1.4184 		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fit flat pack kitchen, cooker, fridge, dish washer and all pipe work.
 
Cost: £641

"Did very good job and attention to details."
 
 
 
 
Team:
Mike Jack
 
 
 

Review 3 Oct 2017
Recommended by customer in NR3
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before  52.6345, 1.2939 		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Kitchen refurbishment.
 
Cost: £3000

"We would have complete confidence in recommending Flatpack-Wizards to any friends, relatives and neighbors and would not hesitate to do so. We are completely satisfied with all aspects of their work. "
 
 
 
 
Team:
Mike Seago Finn
 
 
 

Review 28 Sep 2017
Recommended by customer in NR7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before  52.6619, 1.3191 		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Shelf repaired. No charge.
 

"Excellent."
 
 
 
 
 
 

Review 14 Sep 2017
Recommended by customer in NR3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  52.6324, 1.2901 		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Constructing ( flat pack )bed, bunk beds, wardrobe.
 
Cost: £135

"Excellent reliable, friendly service."
 
 
 
 
Team:
Jack
 
 
 

Review 14 Sep 2017
Recommended by customer in NR12
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  52.7124, 1.4127 		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Dismantling and moving Large wardrobe to another room.
 
Cost: £75

"Very professional and did everything required."
 
 
 
 
 
 

Review 14 Sep 2017
Recommended by customer in NR7
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before  52.6526, 1.3249 		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Putting together my IKEA flat pack wardrobe in my new house.
 
Cost: £45

"I was so pleased with the work. My IKEA wardrobe has been put up several times in the last few year, so I was nervous about whether it had lasted the upheavels.

A really great job, and I want the firm back again!"
 
 
 
 
Team:
Jason
 
 
 
Back to top

» 5 4 3 2 1