Flatpack-Wizards

10 Overstrand Views, Overstrand Road
Cromer
Norfolk
NR27 0DJ
52.9241, 1.3144

Handyman

Listed under:  Flatpack Furniture Assembly, Handyman / Handyperson, Kitchens / Kitchen Fitters / Kitchen Installers, Painters & Decorators / Painting & Decorating
100% recommended   Rating 9.9/10
115 reviews since 2016
 
Satisfaction Ratings
 
Overall Rating
 9.9 /10 Overall Rating 9.9/10
Based on 115 reviews since 2016
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed
 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy
 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional
 
Value 9.8/10 Value Rating 9.8
The firm\'s charges are reasonable for the work involved
 
 
 
Recent Reviews 
 
" Mike Seago and his Flatpack-Wizard Team deliver reliable, skilled and reasonably priced work. They are highly recommended. Philip and Angela."   more
 
" Absolutely brilliant...couldn't be faulted!"   more
 
" From my initial phone call to Wendy, the service provided was first class. Don’t struggle with complicated flat pack instructions , let flat pack wizards do the job for you. Very reasonable price too....."   more
 
" I have been Flatpack Wizards' customer for many, many years. I found their service second to none. Mike and his team always maintain a high standard and are proud of that. Mike would to make sure tha...."   more
 
About Us
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 99%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 97%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 89%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 75%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

able 3
advice 3
agreed 4
arrived 6
class 5
clean 9
cleaned 5
definitely 7
delighted 6
efficient 18
efficiently 6
excellent 28
experience 6
extremely 5
fantastic 5
fitted 6
flat 8
Flatpack 15
FlatpackWizards 7
friendly 20
friends 6
furniture 7
good 19
great 9
happy 6
hard 5
helpful 10
highly 16
IKEA 5
Jack 11
Kitchen 6
Mike 20
pleased 12
Polite 13
professional 15
quality 5
quick 7
quickly 7
reasonable 8
recommend 24
recommended 12
recommending 5
reliable 5
satisfied 5
service 32
standard 8
Team 10
tidy 16
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 1 Oct 2018
Recommended by customer in NR1
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years  52.6257, 1.3183 		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fit replacement fan for Elica kitchen extractor. Fit basin taps in downstairs shower room. Fill gap to right of shower unit in downstairs shower room.
 
Cost: £113
 

"Mike Seago and his Flatpack-Wizard Team deliver reliable, skilled and reasonably priced work. They are highly recommended. Philip and Angela."
 
 
Team:
Mike, Wendy and Jack
 
 
 

Review 26 Sep 2018
Recommended by customer in NR11

 I'm: Male 

52.8195, 1.3003 		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Rejuvenating our kitchen by fitting new fascias, panels, trims and handles and some new interiors

"Absolutely brilliant...couldn't be faulted!"
 
 
Team:
Mike Seago
 
 
 

Review 18 Sep 2018
Recommended by customer in NR5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  52.6399, 1.2377 		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Assembly of a shoe storage cupboard. Absolutely first class service. If you are struggling with flat pack furniture then I recommend flat pack wizards.
 
Cost: £30
 

"From my initial phone call to Wendy, the service provided was first class. Don’t struggle with complicated flat pack instructions , let flat pack wizards do the job for you. Very reasonable price too.
Thankyou flap pack wizards for a great service👍"
 
 
Team:
Jack
 
 
 

Review 13 Sep 2018
Recommended by customer in NR4
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years  52.6170, 1.2634 		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Kitchen, painting, decorating, handyman, flatpack

"I have been Flatpack Wizards' customer for many, many years. I found their service second to none. Mike and his team always maintain a high standard and are proud of that. Mike would to make sure that your job is carried out, but he would not hesitate to warn you if there would be a problem along the way. Mike would also advise you on the economic aspect of your project, including whether it is environmentally friendly, as well as letting you know if he could think of a better alternative. Basically, he is not just selling you his service, he would go out of his way to make sure that you get the best."
 
 
Team:
Mike, Wendy and Jack
 
 
 

Review 7 Sep 2018
Recommended by customer in NR1
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years  52.6256, 1.3004 		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Dismantling of 2 double beds and building 2 new ones.
 
Cost: £75
 

"I have used this company over the years for various jobs and I just wouldn't go anywhere else. They are friendly, professional and nothing is too much trouble. Their work is to a very high standard and their prices are so reasonable. You know if they promise to turn up, they do.


Don't bother calling any other company for your needs, these people are the best and I will use them time and again.

I don't even need to take time off work, I leave them my key, they do the job and they secure the house when they leave. I cannot praise them highly enough."
 
 
Team:
Wendy and Jack
 
 
 

Review 29 Aug 2018
Recommended by customer in NR27

 I'm: Male 

52.9296, 1.2445 		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of flat pack kitchen units and appliances.

"The team were very professional, eficient and curteous. The work was carried out to a very high standard. In addition, sensible questions were asked and many small adjustments were willingly accommodated."
 
 
Team:
Mr M Seago and Mr J Seago
 
 
 

Review 17 Aug 2018
Recommended by customer in NR9

 I'm: Male 

52.6070, 1.1525 		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting and decorating on a number of rental properties.

"Great easy contact by email/text to arrange quotes. Date set and always on time.
Great job and reasonable costs. Will definitely use them again."
 
 
 
 

Review 6 Aug 2018
Recommended by customer in NR34
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  52.4472, 1.5794 		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removed old kitchen replaced it with new put new tiles on.
 
Cost: £1551
 

"Flatpack wizards, were excellent Mike was very good friendly, tidy in his work punctional worked extremelly well and on any questions all dealt with very propmtly either in person or email, We would highly recommend them"
 
 
Team:
Mike, Wendy seago
 
 
 

Review 6 Aug 2018
Recommended by customer in NR17
 My Age: 40 - 49 
 I'm: Male 

 I haven't used this business before  52.4761, 1.0500 		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Assembly of Ikea wardrobes

"Jack was superb and very helpful"
 
 
 
 

Review 11 Jul 2018
Recommended by customer in NR1
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year  52.6181, 1.2929 		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The company assembled one double and two single wardrobes from the John Lewis House range. Due to the fact that I purchased the wardrobes in stages and therefore requested the assistance of Flatpack-Wizards on more than one occasion, the price shown below reflects the one-off charge for each occasion.
 
Cost: £25
 

"Over a period of three months, I ordered and had delivered to my home, some wardrobes from the John Lewis House range. John Lewis do not offer a service to assemble these particular wardrobes, however, they recommend and hold business cards for Flatpack-Wizards.

I considered this a recommendation in itself!

From the time I made my first contact with the office of Flatpack-Wezards, their courtesy, efficiency and helpfulness was of the highest order. The standard of work is very high and also speedy. I was very pleased with the work and over the next few months I contacted them on a few more occasions as I purchased further items from the wardrobe range. Each time the service has been excellent.

In my own secular work I have worked for a high profile privately owned company in London and am used to giving a high level of client service, so I was happy to find that Flatpack-Wizards have that same work ethic.

It has been a pleasure to deal with them."
 
 
Team:
Wendy and Jack
 
 
 

Review 3 Jul 2018
Recommended by customer in NR16
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before  52.5335, 1.1600 		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Rectifying faults to existing kitchen units installed previously by another company in order that a replacement integrated washing machine would fit correctly.

"Flat Pack Wizards were recommended to us by friends who had used their services and were highly delighted. We too were highly delighted with the service we received. The quality of the work was first class. Customer service was excellent. All promises as to appointments to carry out the work were kept. As a result of our extremely good experience with them, we have asked them to carry out some further work which will be dealt with soon. We would have no hesitation in recommending this company"
 
 
Team:
Mike and Wendy
 
 
 

Review 30 Jun 2018
Recommended by customer in NR27
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  52.9207, 1.3136 		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Had triple wardrobe, combi- Wardrobe, dressing table and double bed assembled.. Mike was very professional at all times.. Also took cardboard to recycling centre.. Asked for details so they could give me quotation.. All prices were shown separately, which was very helpful.. Fitted the job in around other appointments and also said they would work evenings and weekends..
 
Cost: £169
 

"Mike was professional and friendly throughout..
Checked details of combi-wardrobe as not all gloss..
Took cardboard away, so area was clean and tidy..
Told me how to store other pieces of furniture..
"
 
 
Team:
Mike
 
 
 

Review 27 May 2018
Recommended by customer in NR18
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before  52.5814, 1.1400 		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Making a wardrobe up
 
Cost: £60
 

"After being let down by a previous company we found this one on the internet, after our first contact with them we felt very confident that they would do the job well. Jack turned up on time & did a first class job, very polite & professional."
 
 
Team:
Wendy & Jack
 
 
 

Review 22 May 2018
Recommended by customer in NR14
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  52.5344, 1.4720 		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Built a triple tall wardrobe (John Lewis Mixit) and a chest of drawers.
 
Cost: £108
 

"We were given the name of Flat Pack Wizards by John Lewis. My phone message was replied to before the end of the day and I made arrangements with the company to let them know when we had ordered the furniture and when delivery was expected. Further to this I made a date for the furniture to be built. My telephone contact with the company was very good and Jack arrived on time to build the unit. He worked well and was finished in about 3 hours. There was a problem with two damaged drawer fronts and Jack returned to complete the build of the chest of drawers the next week after we received replacements - work only took 10 - 15 minutes.

We were very pleased with the communication and service and workmanship we received from Flat Pack Wizards and would definitely use them again.After building flatpack furniture ourselves in the past it was a delight to have someone do it so well and so quickly."
 
 
Team:
Wendy and Jack
 
 
 

Review 19 May 2018
Recommended by customer in NR2

 I'm: Male 

52.6349, 1.2721 		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Assembly of double wardrobe with glass doors and shelving
 
Cost: £55
 

"Good service, happy to recommend to others."
 
 
Team:
Mike
 
 
 

Review 14 May 2018
Recommended by customer in nr25

 I'm: Male 

52.9425, 1.1379 		 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
assemble 2 x flatpack pieces of furniture, daybed and wardrobe
 
Cost: £90
 

"very professional and helpful. very satisfying from start to end"
 
 
Team:
Wendy and Jack
 
 
 

Review 10 May 2018
Recommended by customer in NR11
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before  52.7917, 1.2426 		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Install kitchen wall and base unit and work tops.
 
Cost: £858

"Mike was prompted, courteous and worked efficiently on site.
We discuss the planned layout and agreed any changes required.
All work was completed to my satisfaction."
 
 
 
 
Team:
Mike
 
 
 

Review 13 Apr 2018
Recommended by customer in NR4
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  52.6026, 1.2366 		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Climbing frame installation
 
Cost: £300
 

"Fantastic service. Have used flatpack wizards in the past and always my go to for these types of jobs. Was a difficult climbing frame installation but the team managed with no issues."
 
 
Team:
Mike, Wendy, Jack
 
 
 

Review 13 Apr 2018
Recommended by customer in NR2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years  52.6291, 1.2734 		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Dismantling metal bed.
 
Cost: £35

"Jack was so quick and efficient and polite.
Communication regarding time of arrival prompt and timing as expected.
Thank you."
 
 
 
 
 
 

Review 11 Apr 2018
Recommended by customer in NR11
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  52.8743, 1.3280 		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Refitting a very badly fitted kitchen which entailed removing and replacing worktops, disassembling and repositioning base units, refitting integrated appliances and completing unfinished tiling and electrics.
 
Cost: £506
 

"Flatpack-Wizards was an absolute lifesaver. My kitchen was a mess of poor workmanship and I couldn’t see the way forward. Mike tackled the job with calm, confident professionalism and what he achieved in such a short time was scarcely believable. Don't be misled by the word 'Flatpack’-they are highly skilled craftsmen."
 
 
Team:
Mike and Jack. Also Wendy -administration
 
 
 
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