| Satisfaction Ratings |
| |
|
|
|
Quality
|
10/10
|
 |
|
The quality of the work was as expected and agreed
|
|
|
Tidy
|
10/10
|
|
|
There was little disruption and the site was left clear and tidy
|
|
|
Service
|
10/10
|
|
|
The team was friendly, helpful, considerate and professional
|
|
|
Value
|
10/10
|
|
|
The firm's charges are reasonable for the work involved
|
|
|
|
Show All
|
|
| |
|
|
|
|
|
|
Charges
|
Yes
|
|
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
|
|
|
|
Timing
|
Yes
|
|
Before starting work, did the firm explain when the work was expected to start and finish?
|
|
|
|
Payment
|
Yes
|
|
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
|
|
|
|
Reliable
|
Yes
|
|
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
|
|
|
|
Invoice
|
Yes
|
|
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
|
|
|
|
Guarantee
|
Yes
|
|
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
|
|
|
|
|
|
|
|
Customer Review
|
| |
Kitchen, painting, decorating, handyman, flatpack
|
"I have been Flatpack Wizards' customer for many, many years. I found their service second to none. Mike and his team always maintain a high standard and are proud of that. Mike would to make sure that your job is carried out, but he would not hesitate to warn you if there would be a problem along the way. Mike would also advise you on the economic aspect of your project, including whether it is environmentally friendly, as well as letting you know if he could think of a better alternative. Basically, he is not just selling you his service, he would go out of his way to make sure that you get the best."
|
| |
| |
|
Team:
Mike, Wendy and Jack
|
| |
| |
|
|
| |
|
