G H Handyman Services

111 Brackens Road
Dundee
Angus
DD3 9QY

56.4966, -3.0121

Handyman

Listed under:  Handyman / Handyperson
100% recommended   Rating 9.6/10
163 reviews since 2012
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 163 reviews since 2012
 
 
 
Quality 9.6/10 Quality Rating 9.6
The quality of the work was as expected and agreed

 
Tidy 9.5/10 Tidy Rating 9.5
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Very pleased with the work carried out, flexible and good communication with regards to viewing work to be carried out and swiftly supplying a quote. Graeme was extremely polite, honest and hard worki...."   more
 
" Graeme was polite , professional and most helpful in both the discussion and the carrying out of the jobs required. His billing is always detailed and accurate and timely in its arrival."   more
 
" He was very helpful from the start, giving good suggestions about how to solve the shed roof problem and giving a clear quote for the work expected. He did the jobs on the day planned and was very eff...."   more
 
" From start to finish Graeme was courteous and in contact by text message and email which suited me best. Work was done promptly and to a good standard and at a very fair price. I would definitely use ...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 97%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 99%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 94%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 74%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

agreed 10
Arrived 7
certainly 10
clean 5
clear 4
communication 4
courteous 5
definitely 19
delighted 13
detailed 4
disruption 6
easy 5
efficient 14
estimate 4
exactly 5
excellent 30
friendly 12
good 26
Graeme 58
Graham 7
great 13
handyman 33
happy 23
hard 10
helpful 10
Highly 20
honest 7
manner 7
pleasant 10
pleased 22
polite 10
professional 41
promptly 7
quality 15
quote 9
reasonable 16
recommend 31
recommended 9
recommending 7
reliable 22
room 7
service 29
services 31
standard 34
tidy 17
turned 7
value 7
workmanship 7
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 16 Nov 2017
Recommended by customer in DD2
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
56.4579, -3.0033
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 7/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair of plaster work around window, extending hatch to eave space and flooring of eave space with chipboard loft panels.
 
Cost: £299
 

"Very pleased with the work carried out, flexible and good communication with regards to viewing work to be carried out and swiftly supplying a quote. Graeme was extremely polite, honest and hard working completing the work in the time quoted and to a really great standard.

No problems and despite the plaster repair job requiring more work than initially thought on removal of the PVC surrounds, he completed the work in time and slightly less than initially quoted.

Would definitely contact Graeme again for future jobs."
 
 
Team:
Graeme Heywood
 
 
 


Review 16 Nov 2017
Recommended by customer in DD6
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
56.4331, -2.9478
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Paving stone secured, front steps to house regrouted, surround of garage door smoothed and stained to match door and loose brick work in garden replaced securely. All work done neatly and left clean and tidy.
 
Cost: £169
 

"Graeme was polite , professional and most helpful in both the discussion and the carrying out of the jobs required. His billing is always detailed and accurate and timely in its arrival."
 
 
Team:
Graeme Heywood
 
 
 


Review 30 Oct 2017
Recommended by customer in DD6

 I'm: Male 
 My level of experience of similar services: Average 
56.4260, -2.9748
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Graeme sorted out a leaking shed roof and trimmed a long hedge for us.
 
Cost: £170
 

"He was very helpful from the start, giving good suggestions about how to solve the shed roof problem and giving a clear quote for the work expected. He did the jobs on the day planned and was very effecient and pleasant. As we had discussed the hedge took a little longer than e pelted and that had been discussed and agreed with us that the quote was as close as possible. The final price was very slightly over that and a very reasonable cost for his time and materials used.

Very pleased with the work done for us."
 
 
Team:
Graeme
 
 
 


Review 9 Oct 2017
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4988, -2.8980
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Faulty cistern and downlighter fixed, Pictures hung, Internal doors planed and rehung, faulty garden gate fixed. Price included labour and materials.
 
Cost: £131
 

"From start to finish Graeme was courteous and in contact by text message and email which suited me best. Work was done promptly and to a good standard and at a very fair price. I would definitely use him again."
 
 
 
 


Review 3 Oct 2017
Recommended by customer in DD4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
56.4896, -2.9045
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitted tv bracket to wall which included cable and power point. Also cut back a very overgrown conifer.
 
Cost: £190
 

"All work completed in a professional timely friendly manner. Will definitely be contacting again for any other work.

Very happy with Graeme this is the second time I have used him for his handyman services and I don't think there is anything Graeme can't do."
 
 
Team:
Graeme and colleague
 
 
 


Review 29 Sep 2017
Recommended by customer in DD3
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.4679, -2.9875
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cleaning of garden decking and re-painting with new varnish
 
Cost: £250
 

"Graeme was polite, professional, tidy and helpful. He explained what he did, texted me to say he was running a bit late, and did a good job. Would recommend him and will use his services again."
 
 
Team:
Graeme Heywood
 
 
 


Review 10 Sep 2017
Recommended by customer in dd53
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
56.4849, -2.8451
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Adjust existing kitchen units, brackets and re-align with walls.
 
Cost: £120
 

"Graeme turned up and outlined the work that would be undertaken and when. The job was quite tricky, however it was completed to a very high standard quickly and we are delighted with the outcome. The kitchen was left clean and tidy after the job was complete."
 
 
Team:
Graeme Heywood
 
 
 


Review 1 Sep 2017
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
56.4733, -2.8805
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
1. Driveway - Remove driveway block post and section of wall - Re-build block post with concrete foundation - Remove rubble etc to council skips 2. Kitchen - Door: install cat flap in central section of door, removing glass as necessary and replacing with ply - Remove kitchen units above breakfast bar, and use panels to add door to end unit - Replace double oven with new - Replace hob with new 3. Other - Tighten tap in bathroom Advise sink needs re-adhered to worktop 2.5 days Labour, Materials & Disposal of Waste to Council Skips
 
Cost: £589
 

"Graeme is a delight to deal with, pleasant, friendly & very knowledgeable about all kinds of work.

His standards of workmanship and professionalism are excellent, and his charges very reasonable.

We have used GH Handyman Services for several years now, as we made improvements to our home.

We have already recommended his services to several others, who are now also delighted customers.

"
 
 

Driveway post and wall removed and rebuilt to widen opening

Showing wider driveway

Glazed portion of door removed, replaced with ply and cat flap installed

BEFORE - door

Kitchen units modification - units above breakfast bar removed and made good

BEFORE - old units above breakfast bar
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Graeme Heywood
 
 
 


Review 19 Aug 2017
Recommended by customer in dd53
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
56.4849, -2.8451
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove old corrugated roof and hardboard underlay Supply and Install OSB roofing sheet Supply and Install roofing felt Dispose of waste to council skips
 
Cost: £248
 

"Graeme was excellent and undertook a very professional job, would highly recommend to others."
 
 

BEFORE - Old shed roof

Frame exposed

New OSB Roof and trim

Roof felt applied
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Graeme Heywood
 
 
 


Review 9 Aug 2017
Recommended by customer in DD2
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
56.4603, -3.0092
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacing felt on summer house roof and other relayed repairs
 
Cost: £320
 

"Excellent job. Punctual, just got on with it. Well done. Very happy to recommend."
 
 
Team:
Graeme Heywood
 
 
 

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