G H Handyman Services

111 Brackens Road
Dundee
Angus
DD3 9QY

56.4966, -3.0121

Handyman

Listed under:  Handyman / Handyperson
100% recommended   Rating 9.6/10
173 reviews since 2012
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 173 reviews since 2012
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed

 
Tidy 9.5/10 Tidy Rating 9.5
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" I have already written one report and description of Graeme Heywood's work for us. It has always been of the highest quality and we give him 10 out of ten under every heading. His last jobs were asse...."   more
 
" Work completed to a good standard in a timely manner. Overall happy and satisfied with the work done."   more
 
" High quality work, completed promptly. Good and timely communication over email and kept in touch by text on the days. Delighted with result and would gladly use him again. Thanks Graeme!"   more
 
" Graham completed the work on time to a high quality. He checked that I was satisfied as he went along. I would definitely use him again."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 98%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 99%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 94%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 76%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Absolutely 4
agreed 10
Arrived 7
certainly 10
clean 5
clear 4
communication 5
courteous 5
definitely 20
Delighted 15
detailed 4
DISRUPTION 6
efficient 14
Excellent 30
friendly 13
good 29
Graeme 64
Graham 8
great 14
Handyman 35
happy 24
hard 10
helpful 10
highly 21
honest 7
manner 8
pleasant 10
pleased 23
polite 12
professional 43
promptly 8
Punctual 9
quality 18
quote 9
reasonable 18
recommend 32
recommended 9
recommending 9
reliable 25
room 7
service 29
services 33
standard 36
tidy 19
timely 8
turned 8
value 7
workmanship 7
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 12 Feb 2018
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 

 I haven't used this business before 
56.474712, -2.867157
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
Cost: £118
 

"I have already written one report and description of Graeme Heywood's work for us. It has always been of the highest quality and we give him 10 out of ten under every heading. His last jobs were assembling and fixing in place two large bookcases, hanging several medium size pictures and fixing in place a very large carpet. First class in every way"
 
 
Team:
Graeme heywood
 
 
 


Review 11 Feb 2018
Recommended by customer in DD6
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4431, -2.9376
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
GH handyman services completed demolition of a fire place mantle, replastering of the wall. Also completed installation of splash back covering in the bath room and replacement of broken floor boards.

"Work completed to a good standard in a timely manner. Overall happy and satisfied with the work done."
 
 
Team:
Graeme Heywood
 
 
 


Review 30 Jan 2018
Recommended by customer in DD2
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
56.4830, -3.0656
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Attic partially floored, new socket and aerial point fitted and shelves and rail fitted into the cupboard.
 
Cost: £518
 

"High quality work, completed promptly. Good and timely communication over email and kept in touch by text on the days. Delighted with result and would gladly use him again. Thanks Graeme!"
 
 

Bedroom Cupboard fitted with new ply shelving and rail

Bedroom cupboard fitted with new ply shelving and rail

Partial flooring of loft
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Graeme Heywood
 
 
 


Review 19 Jan 2018
Recommended by customer in DD6
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
56.4454, -2.9357
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Handyman service, moving furniture, new locks on front and back door

"Graham completed the work on time to a high quality. He checked that I was satisfied as he went along. I would definitely use him again."
 
 
Team:
Graham
 
 
 


Review 7 Jan 2018
Recommended by customer in DD6
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
56.4252, -2.9761
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repairs to secondary double glazing, replacing curtain rail, plaster work & general maintainence
 
Cost: £150
 

"A first class job!
All the work was completed well, including the repair to secondary double glazing units which I had thought impossible.
Work was completed on time and the area was left neat & tidy.
Total cost of job was very reasonable.
I have no hesitation in recommending GH Handyman Services.
"
 
 
Team:
Graeme
 
 
 


Review 6 Jan 2018
Recommended by customer in DD4
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
56.4667, -2.9550
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Various items of work done to my kitchen. Plastering, tiling, realigning cupboards and building a case for my central heating being just some of the work done
 
Cost: £535
 

"Graeme was great. Punctual, friendly and did a fantastic job. Absolutely delighted with the work he did and would highly recommend him to anyone else"
 
 
Team:
Graeme Heywood
 
 
 


Review 10 Dec 2017
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
56.4751, -2.8666
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Graeme sorted out a drafty living room window and took a look at a fence/gate needing repaired.
 
Cost: £47
 

"Graeme is always punctual, polite, reasonable and can turn his hand to most things (or knows someone who can). I would have no hesitation recommending Graeme to anyone needing handyman services."
 
 
 
 


Review 9 Dec 2017
Recommended by customer in DD4
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.4715, -2.9190
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replaced 4 panes of glass in garage windows. Have also used this company for several other DIY jobs around the home.

"Very reliable and professional and I have always been very pleased with any work done"
 
 
 
 


Review 27 Nov 2017
Recommended by customer in DD6
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
56.4405, -2.9376
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
joiner, wall papering, leaks,electical jobs

"Graeme is a very reliable, trust worthy, professional person and always makes a good job.
"
 
 
Team:
Graeme Heywood.
 
 
 


Review 27 Nov 2017
Recommended by customer in DD3
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.4679, -2.9841
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Graeme has been at my house three times in the past to take care of a variety of jobs. These include replacing door handles, fitting new seals on shower doors, replacing mouldy silicon sealing, affixing tiles to stone (exterior), making a wooden step to balance a piece of furniture, fixing a broken toilet, and quite a few other jobs.
 
Cost: £150
 

"Graeme is easy to interact with, dates for work to be carried out were organised by email. On each occasion, Graeme came out to take a look at what needed to be done, and gave me a rough idea of cost based on the time he estimated to be necessary to carry out the work. The estimates have always turned out to be spot on.

Graeme is reliable, polite, punctual, tidy and he works efficiently. Most importantly, his work is of a very high standard. I wouldn't go to anyone else."
 
 
Team:
Graeme Heywood
 
 
 

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