Drips 'n' Things

18 Foxwood Close, Thorpe Marriott
Norwich
Norfolk
NR8 6XU

52.6906, 1.2151

Handyman

Listed under:  Plumbers / Plumbing, Plumbing Specialists
99% recommended   Rating 9.8/10
1105 reviews since 2010
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 1105 reviews since 2010
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" We use Trevor at Drips 'n' Things for all our plumbing jobs and have recommended him to friends. Honest, reliable and always does a good job!"   more
 
" Trevor arrived at the time agreed. As always he was friendly polite and carried out the work promptly & efficiently. Would certainly employ him again if any further plumbing work needed."   more
 
" Trevor knew better than I did what I needed!"   more
 
" I am recently widowed and its nice to have a reliable friendly plumber that I can rely on. Trevor is very reasonable and very tidy. He explains what he is going to do and why. Great plumber. "   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 84%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 96%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 88%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 99%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 90%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

n 23
able 12
advice 29
agreed 18
arrived 51
certainly 25
charges 21
cheerful 12
class 21
clean 55
competent 20
definitely 47
Drips 62
efficient 118
efficiently 40
excellent 137
explained 29
friendly 170
friends 32
good 145
Great 37
happy 59
helpful 72
highly 51
needed 30
pleasant 37
pleased 79
plumber 41
plumbing 37
polite 48
problem 47
Professional 103
Prompt 54
promptly 24
quality 28
Quick 34
quickly 45
reasonable 62
recommend 150
recommended 39
recommending 26
reliable 87
satisfied 49
service 172
standard 34
thank 26
tidy 80
Trevor 270
trustworthy 25
usual 25
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 18 Apr 2019
Recommended by customer in NR8
 My Age: 40 - 49 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
52.6861, 1.2063
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement radiators and thermostatic/Lock shield valves to kitchen and bedroom
 
Cost: £260

"We use Trevor at Drips 'n' Things for all our plumbing jobs and have recommended him to friends. Honest, reliable and always does a good job!"
 
 
 
 
 
 


Review 12 Apr 2019
Recommended by customer in NR4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.6089, 1.2649
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement
Bathroom basin taps, waste & plug and bath /shower mixer.
 
Cost: £224
 
 
 
 


Review 11 Apr 2019
Recommended by customer in NR12
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
52.7152, 1.4176
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement 8.5kw electric shower (Mira multifit 8.5kw)
 
Cost: £183

"Trevor arrived at the time agreed. As always he was friendly polite and carried out the work promptly & efficiently. Would certainly employ him again if any further plumbing work needed."
 
 
 
 
Team:
Trevor
 
 
 


Review 9 Apr 2019
Recommended by customer in NR8
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
52.6868, 1.2076
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement
Single panel radiator to bathroom.
 
Cost: £133
 
 
 
 


Review 9 Apr 2019
Recommended by customer in NR2
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
52.6317, 1.2758
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit Mira Atom EV thermostatic bar shower as replacement.
 
Cost: £193
 
 
 
 


Review 9 Apr 2019
Recommended by customer in NR4
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
52.6094, 1.2567
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit grab bar to over bath wall.
 
Cost: £60

"Trevor knew better than I did what I needed!"
 
 
 
 
Team:
Trevor
 
 
 


Review 29 Mar 2019
Recommended by customer in NR8
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
52.6819, 1.2114
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit and 2 radiators and valves to bedrooms as replacements.
 
Cost: £313

"I am recently widowed and its nice to have a reliable friendly plumber that I can rely on. Trevor is very reasonable and very tidy. He explains what he is going to do and why. Great plumber. "
 
 
 
 
Team:
Trevor
 
 
 


Review 28 Mar 2019
Recommended by customer in NR8
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
52.6866, 1.2067
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement bath taps and WC cistern inlet valve diaphragm seal.
 
Cost: £90

"Good work and reasonable charges as ever form Trevor."
 
 
 
 
 
 


Review 28 Mar 2019
Recommended by customer in NR6
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
52.6649, 1.2915
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement flush valve to en-suite toilet, repair bathroom toilet flush button and unblock bath trap.
 
Cost: £93

"Work completed as agreed tidy. High standard, Friendly service, Good value."
 
 
 
 
Team:
Trevor
 
 
 


Review 26 Mar 2019
Recommended by customer in NR6
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.6609, 1.2594
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement kitchen mixer tap and utility hot tap valve.
 
Cost: £193

"Trevor
Professional
Experience and friendly has completed two jobs for last month to ours satisfaction and I would be highly to recommend him."
 
 
 
 
Team:
Trevor
 
 
 


Review 26 Mar 2019
Recommended by customer in NR4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
52.6084, 1.2627
 
 
Satisfaction Ratings
 
Tidy 10/10
There was little disruption and the site was left clear and tidy
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement inline scale reducing cartridge.
 
Cost: £73

"As always Trevor completed the job to our total satisfaction, polite, pleasant, clean and tidy. Wouldn't use anyone else now."
 
 
 
 
 
 


Review 18 Mar 2019
Recommended by customer in NR4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
52.6027, 1.2442
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Supply and fit Singue tap here basin, waste and pedestal as replacements.
 
Cost: £179

"As previously, Trevor did what he promised. Good tidy efficient work. Reasonable price.
Thanks. "
 
 
 
 
Team:
Trevor
 
 
 


Review 18 Mar 2019
Recommended by customer in NR1
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
52.6282, 1.3103
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement ceramic disc valves to Bristan echo kitchen mixer
 
Cost: £65

"Trevor is reliable, a trustworthy person to have in the home.
Knowledgeable about the problem to be sorted.
He works efficiently, clears up when work is completed. We used Trevor many times to sort out plumbing problems, would always recommend him. "
 
 
 
 
Team:
Trevor Starling
 
 
 


Review 18 Mar 2019
Recommended by customer in NR11
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
52.7883, 1.2612
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit dual flush cable valve and bottom fill inlet valve to WC as replacements.
 
Cost: £98
 
 
Team:
Trevor
 
 
 


Review 18 Mar 2019
Recommended by customer in NR2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.6317, 1.2758
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fit customer supplied basin Mono mixer tap and sprung waste.
 
Cost: £55
 
 
 
 


Review 14 Mar 2019
Recommended by customer in NR8
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.6809, 1.2062
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Supply and fit 600 x 800 double panel radiator as replacement.
 
Cost: £161

"Very satisfied with all aspects of the job. "
 
 
 
 
 
 


Review 14 Mar 2019
Recommended by customer in NR9
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
52.6541, 1.1527
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit stainless steel Single bowl sink, Kitchen mixer, toilet seat and in fill isolator as replacements.
 
Cost: £438

"My life is challenging with a husband that has Alzheimer. Trevor is always considerate and obliging. Wish there could be more like him thank you Trevor. "
 
 
 
 
Team:
Trevor
 
 
 


Review 11 Mar 2019
Recommended by customer in NR8
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
52.6842, 1.2072
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement ceramic disc valves to kitchen mixer hot supply and downstairs WC basin hot tap. Carry out service to bath hot tap.
 
Cost: £54

"Quick, clean and efficient, good job done and advice given."
 
 
 
 
 
 


Review 11 Mar 2019
Recommended by customer in NR2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
52.6293, 1.2801
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement
Shower thermostatic cartridge.
 
Cost: £165
 
 
 
 


Review 11 Mar 2019
Recommended by customer in NR8
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
52.6780, 1.2052
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement
Shower cartridge, bath tap heads, kitchen mixer defuser and loft water storage tank float valve.
 
Cost: £216

"We have used Trevor for several years and he is always cheerful and helpful and a trusted workman to have in the house."
 
 
 
 
 
 

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