Drips 'n' Things

18 Foxwood Close, Thorpe Marriott
Norwich
Norfolk
NR8 6XU

52.6906, 1.2151

Handyman

Listed under:  Plumbers / Plumbing, Plumbing Specialists
99% recommended   Rating 9.7/10
966 reviews since 2010
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 966 reviews since 2010
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" We rely on Taylor, he is professional and tidy and honest. My mum who has dementia was very pleased with him and I'd like to thank him for his patience while visiting her."   more
 
" Friendly and efficient. Well satisfied with the job."   more
 
" Excellent quality work. Straight forward professional and friendly service. Good value for money. Job done exactly as required and when agreed. Clean and tidy worker. Totally trustworthy."   more
 
" I have known about Drips 'n' Things for over 10 years through friends, but this is the first time I have had to use. Trevor is very pleasant, easy to talk to, and got on with the job, another lovel...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 84%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 96%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 87%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 99%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 89%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

n 23
advice 26
agreed 15
arrived 47
certainly 21
charges 20
cheerful 11
class 18
Clean 48
definitely 39
Drips 55
efficient 101
efficiently 37
Excellent 118
explained 25
Friendly 149
friends 29
future 21
Good 128
great 29
happy 53
helpful 62
highly 44
needed 25
pleasant 34
pleased 62
plumber 33
plumbing 29
polite 42
problem 44
professional 90
Prompt 46
promptly 23
punctual 20
quality 24
quick 30
quickly 38
reasonable 53
recommend 129
Recommended 36
recommending 24
reliable 71
satisfied 42
service 146
standard 31
Thank 20
tidy 66
Trevor 221
trustworthy 22
usual 20
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 23 May 2018
Recommended by customer in NR6
52.6579, 1.2638
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement sink.
Deck mixer and sink plug and chain.
 
Cost: £139

"We rely on Taylor, he is professional and tidy and honest.
My mum who has dementia was very pleased with him and I'd like to thank him for his patience while visiting her."
 
 
 
 
 
 


Review 22 May 2018
Recommended by customer in NR8
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
52.6822, 1.1943
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement mono mixer for cartridge and anteater.
 
Cost: £55

"Friendly and efficient.
Well satisfied with the job."
 
 
 
 
Team:
Trevor
 
 
 


Review 19 May 2018
Recommended by customer in NR8
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
52.6845, 1.1965
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement WC Flush syphon.
 
Cost: £70
 
 
Team:
Trovor
 
 
 


Review 11 May 2018
Recommended by customer in NR8
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
52.6785, 1.1996
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement kitchen mixer tap and thermostatic bar shower.
 
Cost: £318

"Excellent quality work.
Straight forward professional and friendly service.
Good value for money.
Job done exactly as required and when agreed.
Clean and tidy worker.
Totally trustworthy."
 
 
 
 
Team:
Trevor
 
 
 


Review 10 May 2018
Recommended by customer in NR4
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
52.6103, 1.2761
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Adapt existing bath/shower.
Mixer, supply and fit replacement shower hose.
 
Cost: £49
 
 
 
 


Review 8 May 2018
Recommended by customer in NR2
 My Age: 70 + 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
52.6212, 1.2845
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Supply and fit kitchen mixer, basin and bath lever taps as replacements.
 
Cost: £227

"I have known about Drips 'n' Things for over 10 years through friends, but this is the first time I have had to use.

Trevor is very pleasant, easy to talk to, and got on with the job, another lovely man."
 
 
 
 
Team:
Trevor
 
 
 


Review 4 May 2018
Recommended by customer in NR8
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
52.6845, 1.1842
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement toilet inlet value.
 
Cost: £52

"Turned up when promised did the job efficiently and to a good standard. Very personable.
Great value for money.
Recommended."
 
 
 
 
 
 


Review 4 May 2018
Recommended by customer in NR4
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.6170, 1.2634
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement toilet flush and inlet values.
 
Cost: £89
 
 
 
 


Review 4 May 2018
Recommended by customer in NR8
 My Age: 70 + 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
52.6768, 1.2028
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement ceramic disc value to kitchen mixer, basin mixer jar and pop-up waste.
 
Cost: £128

"Excellent work, left home neat and tidy. Good value for money."
 
 
 
 
Team:
Trevor
 
 
 


Review 30 Apr 2018
Recommended by customer in NR8
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
52.6760, 1.2369
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement spring basin waste.
 
Cost: £59

"Trevor is very reliable and always do a good job."
 
 
 
 
 
 


Review 30 Apr 2018
Recommended by customer in NR7
52.6327, 1.3355
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement lever basin laps.
 
Cost: £76
 
 
 
 


Review 23 Apr 2018
Recommended by customer in NR8
 My Age: 70 + 
 I'm: Female 
 I haven't used this business before 
52.6791, 1.2004
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 5/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement Flexi water supply pipe to cistern inlet valve.
 
Cost: £62
 
 
Team:
Trevor
 
 
 


Review 23 Apr 2018
Recommended by customer in NR2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
52.6239, 1.2799
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and Plumb in replacement mains stop clock.
 
Cost: £99

"Excellent Service.
Friendly and efficient. "
 
 
 
 
 
 


Review 20 Apr 2018
Recommended by customer in NR4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.6249, 1.2542
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit kitchen mixer and rectify leak from sink waste.
 
Cost: £174

"Very pleased with the service I received, especially pleased when plumber phoned to ask if he could come earlier than planned."
 
 
 
 
Team:
Trevor
 
 
 


Review 20 Apr 2018
Recommended by customer in NR7
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
52.6282, 1.3265
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement toilet pan connector.
 
Cost: £83

"We're very pleased with the work Trevor has done. "
 
 
 
 
Team:
Trevor
 
 
 


Review 20 Apr 2018
Recommended by customer in NR8
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.6619, 1.2172
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and replace w.c. Inlet valve.
 
Cost: £55
 

"Excellent professional job!
Very helpful in way he gave advice, and quotes, for other works that I would like to be completed at a later date.
I have no hesitation in giving Drips N Things a 5 star review and would definitely highly recommend the company."
 
 
Team:
Trevor (Owner of Drips N Things)
 
 
 


Review 18 Apr 2018
Recommended by customer in NR10
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.7067, 1.2353
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit bath/shower mixer and double check valve to outside tap supply as replacements.
 
Cost: £251

"Found Drips 'n' Things on the trusted trader website, a year or two ago.
Have recommended to family who have been happy too."
 
 
 
 
 
 


Review 18 Apr 2018
Recommended by customer in NR10
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
52.7422, 1.2536
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fit customer supplies bathroom basin and bath/shower mixer taps.
 
Cost: £65
 
 
 
 


Review 18 Apr 2018
Recommended by customer in NR8
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
52.6835, 1.1973
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Re-tighten bath and basin taps.
Supply and fit replacement toilet.
Cable flush valve and inlet valve diaphragm.
 
Cost: £90

"Tim from Drips 'n' Things was very professional, courteous and polite.
The work was carried out in a very timely manner and we were very impressed with his overall service.
Would highly recommend."
 
 
 
 
 
 


Review 12 Apr 2018
Recommended by customer in NR8
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.6812, 1.1921
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement 3 value bath filter.
 
Cost: £165
 
 
Team:
Trevor
 
 
 

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