Jonathan Parker - Handyman

8 Pembrey Close
Norwich
Norfolk
NR3 3QB

52.6533, 1.2954

Handyman

Listed under:  Gardeners / Gardening / Garden Maintenance, Gutter Cleaners / Gutter Cleaning, Handyman / Handyperson
99% recommended   Rating 9.7/10
140 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 140 reviews since 2015
 
 
 
Quality 9.6/10 Quality Rating 9.6
The quality of the work was as expected and agreed

 
Tidy 9.7/10 Tidy Rating 9.7
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Very pleased. Jonathan collected the new water butts and installed then and they are now fully functioning. "   more
 
" Happy with the work and pleasant to deal with."   more
 
" Well done."   more
 
" Friendly and very reasonable."   more
 
About Us


I am able to offer Handyman services to Norwich & Norfolk residents at a reasonable cost. I am friendly and approachable and if I cannot do the task will say so. Free quotes and no call out charge for Norwich residents, all other quotes can be discussed prior to viewing. Small tasks are welcome and I have a good list of contacts for more specialist work if required.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 98%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 98%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 88%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 99%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 99%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 87%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

arrived 6
clean 4
cleaned 5
cleared 3
definitely 5
easy 3
efficient 6
efficiently 6
Excellent 28
Extremely 3
fantastic 3
finished 3
fix 3
Fixed 4
Friendly 22
friends 3
future 5
garden 3
good 27
great 6
handyman 3
Happy 8
hard 8
helpful 8
highly 3
Jonathan 39
just 3
Looks 3
lovely 3
manner 4
mess 3
neat 4
needed 3
nice 4
old 4
paint 3
Parker 9
person 3
plan 3
pleasant 12
pleased 15
pleasure 5
polite 10
problems 3
professional 15
promptly 6
punctual 7
reasonable 6
recommend 15
tidy 19
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 3 Oct 2017
Recommended by customer in NR1
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
52.6162, 1.2955
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To take out 2 heavy water butts and install new replacements.
 
Cost: £98

"Very pleased. Jonathan collected the new water butts and installed then and they are now fully functioning. "
 
 
 
 
 
 


Review 28 Sep 2017
Recommended by customer in NR2
 My Age: 30 - 39 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
52.6306, 1.2841
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Re-coat front door with varnish.
 
Cost: £84

"Happy with the work and pleasant to deal with."
 
 
 
 
 
 


Review 26 Sep 2017
Recommended by customer in NR7
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.6597, 1.3317
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Door mended.
 
Cost: £70

"Well done."
 
 
 
 
 
 


Review 4 Sep 2017
Recommended by customer in NR2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
52.6226, 1.2804
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fit new kitchen cupboard shelf and tighten tap and unblock near down pipe and refit.
 
Cost: £60

"Friendly and very reasonable."
 
 
 
 
Team:
Jonathan Parker
 
 
 


Review 22 Aug 2017
Recommended by customer in NR7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.6321, 1.3630
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting rendering at front of house. Approx 14 sq meters.
 
Cost: £210

"Excellent care taken. Existing paintwork cleaned thoroughly beforehand. Two coat of paint applied and no mess. Looks lovely
Very good job."
 
 
 
 
Team:
K Skingle C Skingle
 
 
 


Review 21 Aug 2017
Recommended by customer in NR1
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
52.6278, 1.3133
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 5/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Garden work and handyman.
 

"Jonathan had good ideas about how to fix things and was very knowledgeable about handyman work a pleasure to work with."
 
 
 
 
Team:
Jonathan
 
 
 


Review 24 Jul 2017
Recommended by customer in NR1
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
52.6159, 1.2961
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Trimming of large privet hedge.
 

"Done promptly and efficiently."
 
 
 
 
 
 


Review 17 Jul 2017
Recommended by customer in NR6
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.6588, 1.3067
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cut and shaped bushes and hedge.
 
Cost: £45

"A good professional job. Very pleased with his work."
 
 
 
 
Team:
Mr Parker
 
 
 


Review 12 Jul 2017
Recommended by customer in NR8
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.6785, 1.2218
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repairs to two doors in garage plus painting same. Repairs to patio. Lifting and realinging slabs.
 
Cost: £236
 
 
 
 


Review 11 Jul 2017
Recommended by customer in NR7
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
52.6318, 1.3615
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Trimming back shrubs and plants; removing dead rose; cleaning trimmings.
 
Cost: £30

"He Parker did a very good, tidy job. "
 
 
 
 
 
 

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