Solway Training Solutions

61 St John Street, Whithorn
Newton Stewart
Dumfries & Galloway
DG8 8PD

54.7358, -4.4149

Health & Safety

Listed under:  Health & Safety Advice / Training
100% recommended   Rating 10/10
13 reviews since 2016
 
Satisfaction Ratings
 
Overall Rating
10 /10 Overall Rating 10.0/10
Based on 13 reviews since 2016
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the products or services was as expected and agreed

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 10/10 Value Rating 10.0
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Brilliant course. Well delivered and learned a lot. "   more
 
" Very good trainer. Excellent mix of theory and practical scenarios. Well paced and supportive."   more
 
" Excellent course and trainer."   more
 
" Fantastic service, really in depth and was delivered in a understandable confident way. Filling me with the some confidence. Would highly recommend."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain their products, services and charges (incl VAT, where applicable)?
 
Timing: 100%
Before starting work, did the firm explain when the products or services would be provided.?
 
Payment: 100%
Before starting work, did the firm explain how and when to pay?
 
Reliable: 100%
During the work, did the firm keep its promises about costs, timing etc. and agree any changes?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the breakdown of charges (and VAT, where applicable)?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Able 2
confident 2
course 5
delivered 2
Excellent 4
good 3
issues 2
learned 2
presented 2
Trainer 3
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

1

Budget:  


Review 1 Dec 2017
Recommended by customer in DG8
 My Age: up to 29 
 I'm: Female 
 I have known this business: 1 - 5 years 
54.7375, -4.5482
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £50

"Brilliant course. Well delivered and learned a lot. "
 
 
 
 
 
 


Review 13 Jun 2017
Recommended by customer in DG6
 My Age: 30 - 39 
 My level of experience of similar services: Average 
54.836076, -4.04866
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
First aid training.
 
 
 
 
 


Review 18 May 2017
Recommended by customer in DG6
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
54.8334, -4.0546
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Sports first aid training.
 
Cost: £890

"Very good trainer. Excellent mix of theory and practical scenarios. Well paced and supportive."
 
 
 
 
Team:
Isobel Torbet
 
 
 


Review 17 May 2017
Recommended by customer in DG6
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
54.8421, -4.0429
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
Team:
Isobel
 
 
 


Review 13 Jun 2016
Recommended by customer in DG9
 My Age: 40 - 49 
 My level of experience of similar services: Average 
 I haven't used this business before 
54.9098, -5.0027
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
Team:
Millieuium Isabel
 
 
 


Review 10 Jun 2016
Recommended by customer in DG9
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
54.9057, -5.0412
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
First aid course.
 
Cost: £50

"Very well presented course and tutor was excellent in giving and demonstrating her knowledge, highly recommended."
 
 
 
 
Team:
Isobel
 
 
 


Review 10 Jun 2016
Recommended by customer
 My Age: 30 - 39 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Fantastic service, really in depth and was delivered in a understandable confident way. Filling me with the some confidence. Would highly recommend."
 
 
 
 
Team:
Michael Isobel
 
 
 


Review 10 Jun 2016
Recommended by customer in DG9
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
54.9066, -5.0060
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
First aid course.
 
Cost: £50
 
 
Team:
Isobel
 
 
 


Review 10 Jun 2016
Recommended by customer in DG9
 My Age: 50 - 59 
 I'm: Male 
54.7664, -4.9888
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
First aid 3 day course.
 
Cost: £50

"Well presented course. Very informative. Able to answer and demonstrate any issue's questions. Very well organised and informative session. Trainer was excellent helpful and kept course content at a level that was able to take all in. "
 
 
 
 
Team:
Isobel
 
 
 


Review 10 Jun 2016
Recommended by customer in GD9
 My Age: 40 - 49 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
0, 0
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £50

"Excellent course and trainer."
 
 
 
 
Team:
Isobel
 
 
 

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