Mark Howard Ltd

11 Y Llywn, Coedcae
Llanelli
Carmarthenshire
SA15 1JT

51.6795, -4.1418

Home Improvements

Listed under:  Bathrooms / Bathroom Fitters / Bathroom Installers, Builders, Plasterers / Plastering / Renderers / Rendering
100% recommended   Rating 9.5/10
2 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 2 reviews since 2015
 
 
 
Quality 9/10 Quality Rating 9.0
The quality of the work was as expected and agreed

 
Tidy 9/10 Tidy Rating 9.0
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 10/10 Value Rating 10.0
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Tidy. Clean. Polite. Very professional. Work of excellent standard. "   more
 
" The workmen were exemplary. Carrying out the work to a high standard, helpful and diligent. Responded well to requests and left the site clean and tidy. Highly recommended!"   more
 
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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 




Customer Reviews
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Review 25 Feb 2016
Recommended by customer in SA18
51.7953, -3.9830
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bathroom

"Tidy. Clean. Polite. Very professional. Work of excellent standard.
"
 
 
 
 


Review 31 Oct 2015
Recommended by customer in sa15
51.7445, -4.1875
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
new bathroom

"The workmen were exemplary. Carrying out the work to a high standard, helpful and diligent. Responded well to requests and left the site clean and tidy. Highly recommended!"
 
 
 
 

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