David Loader Property Maintenance

16 Matravers Road
Malvern
Worcestershire
WR14 2EP

52.1186, -2.3088

Home Improvements

Listed under:  Builders, Kitchens / Kitchen Fitters / Kitchen Installers, Plasterers / Plastering / Renderers / Rendering
100% recommended   Rating 9.6/10
4 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 4 reviews since 2015
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the work was as expected and agreed

 
Tidy 9/10 Tidy Rating 9.0
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 9.5/10 Value Rating 9.5
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Excellent service we would recommend"   more
 
" I HAVE NO HESITATION IN RECOMMENDING DAVID LOADER. HIS WORK WAS EXCELLENT. HE WAS EXTREMELY HELPFUL,PLEASANT AND ACCOMMODATING. I WOULD MOST CERTAINLY USE HIM AGAIN FOR ANY OTHER WORK I HAD."   more
 
" This work was carried out as part of a bathroom refurbishment. I do not have a breakdown of the amount paid for plastering so I've rated value as average. David was very considerate and did a very goo...."   more
 
" Dave Loader did an excellent job in plastering two bathroom ceilings in our home. The surface finish was very smooth and looked great after painting. Dave was very tidy while he was working and left t...."   more
 
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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

bathroom 2
CERTAINLY 2
DAVID 2
Excellent 3
good 2
LOADER 2
plastering 2
recommend 2
(two 1
ACCOMMODATING 1
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

1

Budget:  


Review 17 Dec 2016
Recommended by customer in WR14

 I'm: Male 

52.1330, -2.3175
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting a lintel above a window
 
Cost: £460
 

"Excellent service we would recommend"
 
 
Team:
David Loader
 
 
 


Review 6 Sep 2016
Recommended by customer in WR8

 I'm: Male 

52.0784, -2.2629
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
SINGLE STOREY EXTETION

"I HAVE NO HESITATION IN RECOMMENDING DAVID LOADER. HIS WORK WAS EXCELLENT. HE WAS EXTREMELY HELPFUL,PLEASANT AND ACCOMMODATING. I WOULD MOST CERTAINLY USE HIM AGAIN FOR ANY OTHER WORK I HAD."
 
 
Team:
DAVID LOADER AND LEWIS LOADER
 
 
 


Review 13 Oct 2015
Recommended by customer in WR14
52.0703, -2.3247
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 6/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Plastering

"This work was carried out as part of a bathroom refurbishment. I do not have a breakdown of the amount paid for plastering so I've rated value as average. David was very considerate and did a very good job. He was easy to get on with and kept us fully informed of progress."
 
 
 
 


Review 16 Jun 2015
Recommended by customer in WR14
52.0703, -2.3247
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Plastering of two bathroom ceilings

"Dave Loader did an excellent job in plastering two bathroom ceilings in our home. The surface finish was very smooth and looked great after painting. Dave was very tidy while he was working and left the rooms in a good state afterwards. A pleasant, polite and cheerful individual, Dave only needed the occasional cup of tea (two sugars) to keep him going during the hard work of plastering. I would certainly recommend Dave to anyone requiring plaster-work."
 
 
 
 

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