R S Roofing & Construction

20 Wood Lane, Streetly
Sutton Coldfield
West Midlands
B74 3LR

52.5853, -1.8905

Home Improvements

Listed under:  Builders, Roofers / Roofing
100% recommended   Rating 10/10
13 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
10 /10 Overall Rating 10.0/10
Based on 13 reviews since 2015
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the work was as expected and agreed

 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 10/10 Value Rating 10.0
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" This was a complex and awkward renovation as the work had to be achieved around a working family ...RS Roofing & Construction was able to do this, as well as keeping the neighbors happy with minimal...."   more
 
" We were wholly satisfied with all aspects of the work carried out by Rick and his team. We were kept updated throughout and found Rick easy going when it came to discuss changes as they arose. We wou...."   more
 
" A fantastic job completed within agreed timelines and price. totally professional, treated job as if it was his own house and left house each day clean and tidy. They were always helpful and polite to...."   more
 
" Work was to remove large privet hedges and replace with 6' concrete post/panelled fence. R Stolban arrived with his assistant on the agreed date and time. They removed all the privet and assisted with...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

agreed 3
arrived 2
aspects 2
best 2
certainly 3
clean 6
Construction 5
door 2
Excellent 8
Extremely 2
family 2
fantastic 2
garage 2
helpful 2
highly 2
impressed 2
keeping 3
need 2
night 2
professional 5
promptly 2
property 3
protected 2
quote 3
recommend 6
reliable 3
removed 2
renovation 2
respect 3
Rick 2
roof 2
Roofing 5
RS 6
say 2
seen 2
service 2
standard 7
team 3
tidy 6
totally 2
tradesmen 3
transformed 3
treated 3
turned 2
undertaken 2
updated 2
windows 3
working 4
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.




Customer Reviews
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Review 29 Nov 2018
Recommended by customer in WS9
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
52.6285, -1.8920
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A complete renovation of the kitchen, dining room and conservatory...

"This was a complex and awkward renovation as the work had to be achieved around a working family ...RS Roofing & Construction was able to do this, as well as keeping the neighbors happy with minimal disruption during material deliveries... The result was a project that was finished to a very high standard that has impressed all that has seen it ..Our thanks go to Rick and his team and we will certainly use them again for future projects..........."
 
 
 
 


Review 11 Nov 2018
Recommended by customer in WS9
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
52.6192, -1.9133
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full strip out and refurbishment of a bungalow plus full landscape of rear garden.

"We were wholly satisfied with all aspects of the work carried out by Rick and his team. We were kept updated throughout and found Rick easy going when it came to discuss changes as they arose.
We would certainly use RS Roofing and Construction again should the need arise and would not hesitate to recommend them."
 
 
Team:
Rick
 
 
 


Review 9 Jun 2016
Recommended by customer in WS87
52.6395, -1.9264
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
internal alterations, windows, rendering and decking

"A fantastic job completed within agreed timelines and price. totally professional, treated job as if it was his own house and left house each day clean and tidy. They were always helpful and polite to all the family and kept us updated throughout. they have transformed our house and are without question the best tradesmen i have used and I would highly recommend this company and would not question using them again."
 
 
 
   Business Reply:

Thank you for your feedback,we’re very pleased that you’re happy with all the work carried out at your property. Cheers Rick
 


Review 25 Apr 2016
Recommended by customer in WS4
52.6195, -1.9529
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove privet and replace with post and panel fence

"Work was to remove large privet hedges and replace with 6' concrete post/panelled fence. R Stolban arrived with his assistant on the agreed date and time. They removed all the privet and assisted with the removal to transport which they had organised. Our garden was left neat and tidy. The next day they arrived promptly and worked to install 6 bays of 6' fencing. The work was completed to a high standard and the garden left tidy. I have seen this company working on other properties and have been impressed by the standard of their work. We intend to employ them again for other work on our house"
 
 
 
 


Review 10 Mar 2016
Recommended by customer in B74
52.5850, -1.8903
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Front door porch

"An excellent job carried out by professional tradesmen who completed the work within the quoted price. Arrived promptly on the date and time agreed and always put in a full day's work, leaving the job clean and tidy at all times. I am now retired but having spent a lifetime working as a professional within the building trade I would thoroughly recommend this company."
 
 
 
 


Review 22 Jan 2016
Recommended by customer in B744
52.5939, -1.8430
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Internal work splitting one bedroom into two

"An excellent service from initial quote through to completion. Extremely helpful and advice and suggestions given to make the job exactly what we wanted. The team turned up when they said they would and put in a full days work. They respected our property and ensured everything was protected. They cleared up after themselves every night and kept us informed re progress throughout. The team were friendly and the work is to an extremely high standard. I couldn't be happier and would have no hesitation in using them again or recommending them to others."
 
 
 
 


Review 25 Nov 2015
Recommended by customer in WS4
52.6212, -1.9599
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Build Porch Build Wall/Repointing House/Laundry Roof

"From the first day untill completion all aspects of jobs undertook every task was professionally completed to the highest standard.My neighbours have commented on the quality work done.When repointing work was due to start my neighbours car and front windows were protected with plastic sheeting.All aspects of care and respect to property was undertaken. Time keeping excellent. Site and tools cleaned every day.The new porch is fantastic and in conjunction with repointing, rendering of the garage, the new roof build, the house has been transformed and complemented with the new wall. EXCELLENT"
 
 
 
 


Review 26 Sep 2015
Recommended by customer in B74
52.5851, -1.8884
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New Windows & Door Inclusive of Fascias & Gutters

"RS Roofing & Construction replaced our bay window & door, inclusive of the windows within our bedroom & the felt on our flat roof. We also had the lower fascias and gutters changed to PVC & associated builders works, which I have to say, was carried out to a very professional standard. The time keeping was excellent & we were kept fully appraised of how all works were progressing. The working areas were always left clean & tidy at the end of every day & they treated our house with the upmost respect. I wouldn’t hesitate to use them again."
 
 
 
 


Review 10 Aug 2015
Recommended by customer in WS9
52.6318, -1.8972
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Conversion of carport to integral garage

"A very professional job throughout the duration of the construction. Always left the site clean and tidy at night and treated our home with great respect. Timekeeping was excellent and always put in a full days work - very reliable Probably the best tradesmen who have carried out work for us. I wouldn't hesitate to use them again."
 
 
 
 


Review 1 Jul 2015
Recommended by customer in B744
52.6005, -1.8515
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New patio doors and windows

"RS Roofing and construction were very professional and very cost effective in renovating our newly bought property last year. We asked them to quote and got them back last month to fit new patio doors and windows to our lounge. They are very prompt and turn up when they say they are going to. All there work is excellent and clean. I would highly recommend them ."
 
 
 
 


Review 31 Mar 2015
Recommended by customer in B74
52.5896, -1.8606
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Refurbish and fit new kitchen

"Excellent service and totally reliable. Work was of a very high standard and has transformed the house. Would definitely use again and would certainly recommend."
 
 
 
 


Review 31 Mar 2015
Recommended by customer in B73
52.5482, -1.8303
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of garage door including brick work above.

"I required my garage door and frame removed including brickwork above. Fit a Catholic lintel and lay new brick work above. I phoned RS Roofing to get a quote they came the same evening. I was told what would need to done and how long it would take. I had the quote the following day and accepted it and RS Roofing worked around my availability and requirement to get a new door fitted. They were on the job within 5 days and worked very clean and tidy. They turned up when they said they would and carried out the work as stated to a standard better than I expected. Ensuring security at all time."
 
 
 
 


Review 31 Mar 2015
Recommended by customer in B74
52.5860, -1.8905
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Orangery and Two Story Front Extension

"I have undertaken the complete renovation of my house over an extended period. Over the last 15 years I have used RS a number of times, most recently for a front extension and an orangery.I have always found RS to be reliable and courteous, with unparalleled standards of workmanship. The work is completed on time, on budget, cleanly and with the minimum level of fuss. I have had people stop me on the drive to comment on the work and have been glad to recommend RS. "
 
 
 
 

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