Archdale Heating And Plumbing

13 Ramsgate
Wakefield
West Yorkshire
WF3 3PR

53.7327, -1.5019

Home Improvements

Listed under:  Bathrooms / Bathroom Fitters / Bathroom Installers, Central Heating Engineers, Plumbers / Plumbing
100% recommended   Rating 10/10
9 reviews since 2016
 
Satisfaction Ratings
 
Overall Rating
10 /10 Overall Rating 10.0/10
Based on 9 reviews since 2016
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the work was as expected and agreed

 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 10/10 Value Rating 10.0
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" This is one of numerous times we have used Dean which tells you all you need to know. From boiler servicing and moving a radiator to full boiler/radiator installation, I have nothing but praise for th...."   more
 
" Excellent communication after finding through the Trustmark website. Dean explained on the phone the service that would be provided, costs, things that could potentially cost extra etc. When he arr...."   more
 
" This is the second time we have used Archdale Plumbing and Heating. 1st time was a boiler replacement. This second time a new suite in a downstairs WC. Dean (Archdale) is a real professional - courteo...."   more
 
" Dean was very professional all round. Kept me informed of all work being undertaken. Very good price for materials & labour, and took great pride in his work. From now on the only heating/plumbing eng...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 33%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 2
agreed 2
Archdale 2
arrived 2
attention 2
boiler 5
communication 2
Dean 8
definitely 2
detail 2
detailed 2
Excellent 2
experience 2
explained 2
forward 3
fully 2
great 3
happy 2
heating 3
Id 2
informative 2
money 2
old 2
plumbing 4
pride 2
professional 4
quality 2
quote 2
radiator 2
recommend 3
recommending 2
second 3
service 4
thorough 3
tidy 3
tradesmen 2
undertaken 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

1

Budget:  


Review 9 Dec 2017
Recommended by customer in LS12
 My Age: 40 - 49 
 I'm: Male 

 I have known this business: Over 10 years 
53.7789, -1.6252
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move a radiator

"This is one of numerous times we have used Dean which tells you all you need to know. From boiler servicing and moving a radiator to full boiler/radiator installation, I have nothing but praise for the service provided! Methodical, tidy and great value for money, I have had no problems in recommending Dean to family, neighbours and work colleagues who have all agreed the work undertaken is second to none."
 
 
 
 


Review 6 Dec 2016
Recommended by customer in WF2
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
53.6430, -1.5016
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Boiler servicing
 
Cost: £55
 

"Excellent communication after finding through the Trustmark website. Dean explained on the phone the service that would be provided, costs, things that could potentially cost extra etc.

When he arrived he wore dust guards on his shoes (keeps the wife happy and my life peaceful) and was very well-mannered. Talked through everything he did during the service, and tested a number of areas which previous people who had serviced my boiler hadn't done.

At the end of his work he provided me with some advice on keeping safe with my boiler in the year ahead, and gave me a detailed invoice of the work done.

Will definitely be using Dean for any plumbing work going forward as I've found someone who I feel I can rely on to do a comprehensive job."
 
 
Team:
Dean
 
 
 


Review 12 Oct 2016
Recommended by customer in WF3
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
53.7243, -1.5413
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace toilet/sink/radiator in downstairs WC
 
Cost: £960
 

"This is the second time we have used Archdale Plumbing and Heating. 1st time was a boiler replacement. This second time a new suite in a downstairs WC. Dean (Archdale) is a real professional - courteous, polite and takes pride in the work he does. He checks his work, checks it again, then checks it another few times to ensure its perfect! On both occasions he has explained fully what he is doing and why he is doing it - something I didn't experience from other companies who quoted on our boiler replacement. Dean thinks about his customers and what is best for them - I'd asked him to get us a simple towel heating radiator - he did this but also brought along with him another (much nicer and better quality) radiator for a little more money (which we chose). He could have simply provided what i'd asked for (which would of made his job easier) but he was thinking if what was the best for us/space available/quality/design to go with the toilet and sink. We'd asked Dean to be aware of our dog and not to leave the front door open when he was going back and forth to his van for tools etc. and although we kept the dog shut away in the living room Dean never once left the door open - always remembering to close it behind him. He cleaned up after himself every day, provided an itemised bill which was accurate to his initial quote, and although (I think) the job took Dean longer than he would of expected he never rushed to finish his work and made himself available to work around the hours which suited us. We have already let Dean know that he will be employed to do our main bathroom in a few years time - we wouldn't choose anyone else. When you have tradesmen around the house you can sometimes feel a little uneasy in your own home - never feel like that with Dean and we look forward to see what he will do to our main bathroom! Thanks again Dean"
 
 
Team:
Dean Archdale
 
 
 


Review 11 Jul 2016
Recommended by customer in LS9
53.7934, -1.5123
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
repaired boiler

"Dean was very professional all round. Kept me informed of all work being undertaken. Very good price for materials & labour, and took great pride in his work. From now on the only heating/plumbing engineer I will use."
 
 
 
 


Review 7 Jul 2016
Recommended by customer in WF3
53.7152, -1.5719
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of Combi boiler to replace of two boilers

"The quote was clear with all options priced, Dean turned up to start the job when agreed, and stayed with the job until complete. He is very thorough and conscientious, both with the plumbing work and with the repairs needed when the old boilers were removed, including brickwork, blockwork and rendering. The resulting job is very neat and tidy. "
 
 
 
 


Review 1 May 2016
Recommended by customer in WF15
53.7022, -1.6874
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Boiler Replacement

"When our old boiler expired we contacted Archdale H & P. Dean provided a detailed quotation, advising us exactly what was required to replace it and conform to current standards. We now have a very efficient system with wireless controls, amazing water pressure in the shower and more space in the airing cupboard & loft. Dean has at all times been very respectful, informative and professional. The quality of his work is superb, with great attention to detail, all done in a clean & tidy manner. I cannot speak highly enough of him & his work and have no hesitation in recommending Dean to anyone."
 
 
 
 


Review 28 Apr 2016
Recommended by customer in WF11
53.7110, -1.2727
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Boiler Troubles

"Dean arrived at my house less than 24 hours of first contacting him. He was very professional, and very informative. He was very thorough and I am very happy with the service. Been a young female it's easy to be "ripped off" by tradesmen but I can honestly say that this was not the case, at all. I would recommend Dean to anyone, & I'll never take a hot bath for granted again! "
 
 
 
 


Review 18 Mar 2016
Recommended by customer in LS12
53.7889, -1.5920
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New boiler fitted

"Dean has just finished fitting a new boiler in my mums house and I would definitely recommend him to anyone needing any plumbing or heating work doing.The job itself wasn't straight forward (lifting floorboards etc) but he did a thorough and satisfying job with attention to detail second to none and very competitively priced .One very satisfied customer!"
 
 
 
 


Review 13 Feb 2016
Recommended by customer in WF3
53.7241, -1.4963
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Plumbing

"Excellent communication, knowledge and experience. Prompt, friendly, trustworthy service. I would not hesitate to fully recommend. I was very grateful for the advice and quality of the work done. "
 
 
 
 

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