Murphys Builders

3 Westcourt, West Barnes Lanes
Wimbledon

SW20 0BT

51.4091, -0.2344

Home Improvements

Listed under:  Painters & Decorators / Painting & Decorating
100% recommended   Rating 9.5/10
6 reviews since 2017
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 6 reviews since 2017
 
 
 
Quality 9/10 Quality Rating 9.0
The quality of the work was as expected and agreed

 
Tidy 9.5/10 Tidy Rating 9.5
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.5/10 Value Rating 9.5
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Excellent work, efficient, tidy and reliable"   more
 
" Max supervised the entire project, agreed the works in detail, was very helpful in explaining options and finding solutions and finally, helped sort out unforeseen problems with other suppliers. his ...."   more
 
" Max is a competent worker, reliable and a pleasure to have around. His estimates for the jobs to be done are straightforward with no hidden costs. I would gladly recommend him."   more
 
" I can not recommend him highly enough. He was always polite, helpful, reliable and trustworthy. Always arriving on time and working hard. Our kitchen looks absolutely wonderful and we get compliments ...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

agreed 2
good 2
helpful 2
Max 3
polite 2
recommend 3
reliable 4
stuck 2
tidy 2
absolutely 1
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

1

Budget:  


Review 7 Dec 2017
Recommended by customer in SW20

 I'm: Male 

51.4109, -0.2264
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Refitted our kitchen

"Excellent work, efficient, tidy and reliable"
 
 
Team:
Max Murphy
 
 
 


Review 6 Dec 2017
Recommended by customer in SW19
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
51.4272, -0.1892
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
engineered wood flooring, extensive plumbing, building a Garden Cabin, refurbishing front room,
 
Cost: £5200
 

"Max supervised the entire project, agreed the works in detail, was very helpful in explaining options and finding solutions and finally, helped sort out unforeseen problems with other suppliers.
his team was always polite punctual, tidy and helpful.
a most satisfactory experience.
We will continue to uses him whenever he is available."
 
 
Team:
Cant remenber, there were three of them
 
 
 


Review 5 Dec 2017
Recommended by customer in KT12
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
51.3644, -0.4086
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Max has done several jobs for us over the past five years. The jobs were mostly painting and decorating (bathroom, downstairs toilet, lounge and kitchen, but the lounge and kitchen included replacing three doors that included some carpentry work.

"Max is a competent worker, reliable and a pleasure to have around. His estimates for the jobs to be done are straightforward with no hidden costs. I would gladly recommend him."
 
 
Team:
Max Murphy
 
 
 


Review 1 Dec 2017
Recommended by customer in GU27
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
51.0873, -0.7480
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Max fitted & decorated a new kitchen in our home.

"I can not recommend him highly enough. He was always polite, helpful, reliable and trustworthy. Always arriving on time and working hard. Our kitchen looks absolutely wonderful and we get compliments by all who visit us. We would like to thank Max once again & will be recommending him to all we know."
 
 
Team:
Max Murphy
 
 
 


Review 26 Nov 2017
Recommended by customer in SW15
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
51.4677, -0.2243
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removing an old kitchen worktop and replacing it with a new one from Howdens. The old worktop was very hard to remove and the new one has to be cut carefully to fit around a sink and hob before installation.
 
Cost: £567
 

"We have used this small local firm for large and small jobs in recent years and been very happy with their work. They are honest, reliable and friendly, and the work is always done to a good standard for a reasonable price. They have always stuck to the quoted price, discussed the price of invoices for materials in advance and supplied copies of these. We would not hesitate to recommend them and will definitely be using them again in the future."
 
 
Team:
Max Murphy
 
 
 


Review 25 Nov 2017
Recommended by customer in SW20
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
51.4137, -0.2233
 
 
Satisfaction Ratings
 
Quality 7/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Refurbishment of a small two bedroom terraced house including two new bathrooms and a redesign of the kitchen. Redesign of the garden including relocating a shed and laying a patio.

"The firm was recommended to us by another customer who has had good experiences with them on several rental properties in the past. We were impressed with the firm's keenness to win and do the job. They were quick off the mark assessing the work to be done and estimating for it. Although the work took longer than originally planned, the firm stuck to the agreed budget and was entirely sensible about the few extra items that cropped up along the way. One or two smaller items were added along the way at no extra charge which was much appreciated. The approach to and quality of the work were ideal for this property and the budget we had in mind. The firm deserves to do will in its chosen market."
 
 

Main bathroom
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Max Murphy,Dell, Max the labourer and specialists as needed.
 
 
 

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