Walker Dunnett & Co

24 High Street
Carnoustie
Angus
DD7 6AQ

56.5022, -2.7080

Independent Financial Advisers

Listed under:  Accountants, Independent Financial Adviser
100% recommended   Rating 9.5/10
39 reviews since 2012
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 39 reviews since 2012
 
 
 
Quality 9.5/10 Quality Rating 9.5
The quality of the products or services was as expected and agreed

 
Service 9.7/10 Service Rating 9.7
The team was friendly, helpful, considerate and professional

 
Value 9.2/10 Value Rating 9.2
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Bren with Walker Dunnett for years a really friendly company, always a pleasure to deal with. "   more
 
" Very happy with service and advice always friendly."   more
 
" Good to work with always able to answer questions politely. I have used this firm : 2-4 years."   more
 
" Very professional always available and quick to reply. I have used this firm : 2-4 years."   more
 
About Us



Businesses
login to your control panel
to add your video or text here
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain their products, services and charges (incl VAT, where applicable)?
 
Timing: 100%
Before starting work, did the firm explain when the products or services would be provided.?
 
Payment: 100%
Before starting work, did the firm explain how and when to pay?
 
Reliable: 100%
During the work, did the firm keep its promises about costs, timing etc. and agree any changes?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the breakdown of charges (and VAT, where applicable)?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

24 2
advice 9
available 3
circumstances 2
class 3
detail 2
Dunnett 6
efficiently 2
explained 3
Extremely 2
financial 4
friendly 10
Good 3
great 2
happy 3
helpful 8
informed 3
investments 2
pleasure 2
professional 6
question 2
questions 2
recommend 3
satisfied 2
service 9
Walker 7
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

» 2 1

Budget:  


Review 23 Oct 2017
Recommended by customer in DD5
56.4762, -2.8423
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Accountancy services.
 

"Bren with Walker Dunnett for years a really friendly company, always a pleasure to deal with. "
 
 
 
 
 
 


Review 12 Jun 2017
Recommended by customer in DD3
56.4702, -2.9673
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Pension advice and investment.
 

"Very happy with service and advice always friendly."
 
 
 
 
 
 


Review 17 Oct 2016
Recommended by customer in EH3
55.950292, -3.203345
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Accountancy service.
 

"Good to work with always able to answer questions politely. I have used this firm : 2-4 years."
 
 
 
 
 
 


Review 17 Oct 2016
Recommended by customer in EH3
55.9441, -3.2075
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Accountancy service.
 

"Very professional always available and quick to reply. I have used this firm : 2-4 years."
 
 
 
 
 
 


Review 22 Apr 2016
Recommended by customer in DD5
56.4657, -2.8772
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Personal pension advice and assistance with selecting a pension plan.
 
Cost: £2700

"The company were very helpful, ensuring that my personal risk assessment was accurate and the product was relevant to it."
 
 
 
 
 
 


Review 14 Mar 2016
Recommended by customer in DD5
56.4771, -2.8492
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Arranging pension annuity.
 

"A very helpful. Friendly office to visit. Everything went according to advice given and has now been concluded to a very satisfactory result."
 
 
 
 
 
 


Review 3 Sep 2015
Recommended by customer in DD7
56.5063, -2.6995
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the products or services was as expected and agreed
Service 8/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Product I.S.A. stokcs & shares ins ISA.
 
Cost: £2776

"Our financial advisor explained how the proposed plan of investments to be developed in great detail from initial engagement, discovery and plan into the implementation of the proposed plan of investment."
 
 
 
 
 
 


Review 30 Aug 2015
Recommended by customer in DD5
56.4751, -2.8666
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Accountancy services.
 
 
 
 
 


Review 2 Mar 2015
Recommended by customer in DD7
56.5041, -2.7076
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Financial advisors, Split with stockbrokers.
 
Cost: £3900

"Efficient, informative, flexible to circumstances. Friendly firm and would certainly recommend to others."
 
 
 
 
 
 


Review 12 Jan 2015
Recommended by customer in DD7
56.5034, -2.7025
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Drawdown pension.
 

"Walker Dunnett & Co., our financial adviser was very helpful and professional. Spent time going over things patiently to make sure we understood everything. Throughout the whole procedure we found all the staff to be polite, friendly and very profession. Would be very happy to recommend this firm."
 
 
 
 
 
 

Back to top

» 2 1