F M Woodworking

12 The Closes, Edmundbyers
Consett
County Durham
DH8 9NH

54.8453, -1.9771

Joiner

Listed under:  Bedrooms / Bedroom Fitters, Cabinet Makers, Carpenters & Joiners / Carpentry & Joinery, Kitchen Retailers, Polisher
100% recommended   Rating 9.7/10
69 reviews since 2006
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 69 reviews since 2006
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed

 
Tidy 9.6/10 Tidy Rating 9.6
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.5/10 Value Rating 9.5
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" We wanted a cupboard in an alcove. Wanted to store CD's DVD's and above all a desk to hold laptop, printers and chargers etc. From 1st contact to last Fred was excellent, the workmanship is outstandin...."   more
 
" My wife and I are very happy with the work carried out. Right from the start everything was done in a very professional manner, with virtually no mess and no disruption to the house in general. ...."   more
 
" Very satisfied with service and workmanship. Clean interior working. No mess afterwards."   more
 
" Excellent quality & reliable service."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 99%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 99%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 97%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 97%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 95%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

100% 3
advice 3
attention 2
Canít 2
class 6
Clean 4
contact 2
courteous 2
craftsman 8
craftsmanship 2
definitely 3
delighted 5
design 2
detail 3
details 2
doors 2
evening 2
excellent 20
executed 2
finish 3
finished 4
Fred 13
friendly 6
future 5
Good 7
great 3
happy 6
helpful 5
highest 3
highly 5
Kitchen 5
McDonald 5
mess 3
pleased 4
polite 4
pride 3
professional 11
quality 10
recommend 11
recommended 4
recommending 4
result 4
service 10
standard 9
superb 3
tidy 5
Woodworking 5
workmanship 13
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Budget:  


Review 24 Oct 2016
Recommended by customer in DH2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
54.8365, -1.5919
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To fit cupboards of desk in alcove.
 
Cost: £1190

"We wanted a cupboard in an alcove. Wanted to store CD's DVD's and above all a desk to hold laptop, printers and chargers etc. From 1st contact to last Fred was excellent, the workmanship is outstanding. We had an idea what we wanted. Fred understood, designed it, priced it and completed the work with no issues at all. We will use F M Woodworking again - what a fabulous experience this has been. "
 
 
 
 
 
 


Review 8 Apr 2013
Recommended by customer in NE12
55.0413, -1.5664
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removed old newall posts and handrails. Fitted new oak newall posts, oak handrails and glass panels. Fitted new oak flooring to down stairs hallway and upstairs landing, and re covered stairs with oak.
 
Cost: £2600
 

"My wife and I are very happy with the work carried out.

Right from the start everything was done in a very professional manner, with virtually no mess and no disruption to the house in general.

Everyone who has seen the finished staircase and hallway has commented on how nice it is.

Even though I had not used this company before, they came highly recommended, and I certainly would have no hesitation in recommending them to anyone in the future.
"
 
 
Team:
Fred MacDonald
 
 
 


Review 2 Sep 2012
Recommended by customer in DH2
54.8462, -1.5852
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove existing balustrade and newel posts from staircase. Prepare, paint and installation of new balustrade, newel posts and spindles to existing staircase.
 
Cost: £1238

"Very satisfied with service and workmanship. Clean interior working. No mess afterwards."
 
 
 
 
 
 


Review 5 Jul 2012
Recommended by customer in DH8
54.8701, -1.8610
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace & fit new locks. Make adjustments to internal door handles.
 

"Excellent quality & reliable service."
 
 
 
 
 
 


Review 29 May 2012
Recommended by customer in DH8
54.8677, -1.8529
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Manufacture & install fitted wardrobes & 2 bedside cabinets.
 
Cost: £1763

"Once again brilliant workmanship. I recommend Fred to everyone. He is punctual, tidy worker & friendly. He informs you of every stage/ cost etc. Canít wait to fill it up!
"
 
 
 
 
 
 


Review 23 May 2012
Recommended by customer in DH8
54.8718, -1.8551
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Utility door.
 

"Excellent work. Would use this gentleman again, and have his passed details, on to other members of my family."
 
 
 
 
 
 


Review 23 May 2012
Recommended by customer in DH8
54.8632, -1.8459
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Manufacture and install fitted wardrobes.
 

"The product and service were top quality. Completion of the detail was superb."
 
 
 
 
 
 


Review 5 Apr 2012
Recommended by customer in DH8
54.8478, -1.7854
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement 11 internal door, replacement staircase laying new floorboards in part of house.
 

"An excellent job. Very high quality finish with virtually no additional costs except for minor replastering and paintwork- as expected. All debris was removed as agreed. I would definitely recommend the company."
 
 
 
 
 
 


Review 28 Mar 2012
Recommended by customer in NE43
54.9288, -1.9063
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Manufacture and installation of a trophy cabinet for our golf club.
 

"Excellent service and high class production."
 
 
 
 
 
 


Review 17 Mar 2012
Recommended by customer in DH1
54.7787, -1.5615
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Sand and re-oil wooden latchen worktops.
 

"Very please with end result. The surfaces were stained and discoloured but now look like new again. A very professional job."
 
 
 
 
 
 

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