Dens Joinery Services

5a Fyffe Street
Dundee
Angus
DD1 5QN

56.4632, -2.9924

Joiner

Listed under:  Carpenters & Joiners / Carpentry & Joinery
97% recommended   Rating 9.4/10
88 reviews since 2009
 
Satisfaction Ratings
 
Overall Rating
9.4 /10 Overall Rating 9.4/10
Based on 88 reviews since 2009
 
 
 
Quality 9.4/10 Quality Rating 9.4
The quality of the work was as expected and agreed

 
Tidy 9.3/10 Tidy Rating 9.3
There was little disruption and the site was left clear and tidy

 
Service 9.5/10 Service Rating 9.5
The team was friendly, helpful, considerate and professional

 
Value 9.3/10 Value Rating 9.3
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" High standard of workmanship and completed job on time and within projected costs. Punctual, tidy and professional over 6 weeks-totally reliable and trustworthy. Would highly recommend to those want...."   more
 
" Den did an excellent job. Efficient and punctual, and very helpful with moving large pieces of furniture!"   more
 
" Work carried out to a high professional standard. Very pleased with result. Would recommend."   more
 
" Very good service, rapidly done, good price and done at a convenient time. Great service, and no hassle."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 98%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 96%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 92%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 99%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 79%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 74%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 2
agreed 4
arrived 5
arrives 2
attention 2
bathroom 2
began 2
certainly 2
class 2
clean 5
cleaned 4
Constantly 2
definitely 6
Delighted 2
Den 6
Denis 5
Dennis 8
dens 7
detail 3
door 4
easy 2
Efficient 7
efficiently 3
excellent 21
finish 5
finished 5
friendly 14
friends 8
good 13
happy 7
helpful 7
highly 12
joiner 4
joinery 9
pleasant 5
pleased 7
polite 4
professional 9
Punctual 6
quality 10
quickly 7
quote 4
recommend 21
reliable 7
service 10
Services 6
standard 16
tidy 7
value 4
workmanship 4
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 13 Apr 2018
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
56.4598, -3.0113
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Stripped, prepared and wallpapered
2 bedrooms
hall, stairs and landings
cloak room
Paintwork in all areas as above
ceilings, skirtings, handrails, door cupboards and wardrobes.
 
Cost: £4200

"High standard of workmanship and completed job on time and within projected costs.
Punctual, tidy and professional over 6 weeks-totally reliable and trustworthy.
Would highly recommend to those wanting a high quality service at a competitive price."
 
 
 
 
 
 


Review 17 Mar 2017
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
56.4508, -3.1339
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Laying hardwood flooring to lounge / dining room.
 

"Den did an excellent job. Efficient and punctual, and very helpful with moving large pieces of furniture!"
 
 
 
 
 
 


Review 22 Feb 2017
Recommended by customer in DD2
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4656, -2.9950
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Wet walls attached to 2 bathroom walls. Ceiling PVC strips fitted. To include cutting to fit around ceiling fittings and finishes.
 
Cost: £300

"Work carried out to a high professional standard.

Very pleased with result.

Would recommend."
 
 
 
 
 
 


Review 16 Feb 2017
Recommended by customer in DD2
 My Age: 50 - 59 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
56.4767, -3.0154
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace material surrounding bath.
 

"Very good service, rapidly done, good price and done at a convenient time. Great service, and no hassle."
 
 
 
 
 
 


Review 3 Feb 2017
Recommended by customer in DD13
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
0, 0
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Construct and install a solid wooden door and frame on the outside of my house for added security.
 
Cost: £500

"Denis arrived at my house to quote for the job when he said he would. He was quick to quote for the job. And started it quickly even though his van was under repair the job was completed in the time agreed and it was what I wanted the job to provide a secure external door. Would use again."
 
 
 
 
 
 


Review 27 Jan 2017
Recommended by customer in DD5
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
56.4797, -2.8459
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supplied and fitting of new shower.
 
Cost: £250

"Had Den in to replace my shower. Very happy with the result. Was very impressed in how quickly get professionally the job was done. A friendly man, finished the job to a high standard and cleaned up after himself I would highly recommend Den to anyone and he's very reasonably priced would have him back again."
 
 
 
 
Team:
Denis
 
 
 


Review 10 May 2016
Recommended by customer in DD3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
56.4729, -2.9777
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bathroom renovation.
 

"Excellent workmanship and value for money. Completed to a high standard. Happy to recommend to family and friends."
 
 
 
 
Team:
Dennis
 
 
 


Review 17 Feb 2016
Recommended by customer in DD3
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4729, -2.9777
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installed kitchen.
 

"Delighted with quality of work, excellent value and would have bathroom installed by same company. Would definitely recommend this company to friends and family."
 
 
 
 
Team:
Dennis Mcguide
 
 
 


Review 19 Nov 2015
Recommended by customer in DD5
 My Age: 70 + 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
56.4669, -2.8667
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Kitchen ceiling with cove.
 
Cost: £460

"Excellent professional work, dust sheets covered all units. On completion all clean and tidy."
 
 
 
 
 
 


Review 2 Mar 2015
Recommended by customer in DD4
56.4719, -2.9253
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 internal doors hung including all fittings.
 
Cost: £90

"Fab job. So polite and did a perfect job. Will use this company again and tell friends about him."
 
 
 
 
 
 


Review 24 Nov 2014
Recommended by customer in DD2
56.4687, -3.0530
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit internal doors, skirtings and facings. Laying of laminate flooring in the lounge/dining room. Fitted new handles with privacy settings on in suite and bathroom. Replaced landing floor.
 

"Dennis was an accomplished joiner. His work was of a very high standard and his attitude and personality were first rate. Any future work we would undertake of a joinery nature Dennis would be the first number we’d call. Punctual and courteous, with a solid work ethic."
 
 
 
 
 
 


Review 10 Aug 2014
Not Recommended by customer in DD4
56.4683, -2.9507
 
 
Satisfaction Ratings
 
Quality 4/10
The quality of the work was as expected and agreed
Tidy 5/10
There was little disruption and the site was left clear and tidy
Service 5/10
The team was friendly, helpful, considerate and professional
Value 4/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bathroom refurbishment. Lay new laminate floor. Take off plasterboard & tiles to be replaced by new plasterboard. New plaster wall all around the bathroom & tilling in the shower area. Fit new shower, new sink, mirror cabinet.
 
Cost: £970

"New flowing and new plasterboard installed with good care. The plastering work (sub-contracted) was done to an excellent finish. However, the tilling hasn’t been done to a great standard and this was mentioned. Some parts of the shower(plastic bits) were found in the packing box and we had to put them ourselves. After the job was completed, we discovered with a huge disappointment, that the electric shower has been put back very badly with damages to the front cover. Overall it seems that the last part of the job was done in a hurry and was late."
 
 
 
 
 
 


Review 10 Aug 2014
Recommended by customer in DD3
56.4676, -2.9869
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replaced rotten frame of front door. Rehung door. Replaced draft and rain proofing edging repainted door.
 
Cost: £450

"Arrived for work at time agreed. Work done quickly and efficiently. Pleased with job and would be happy to employ again."
 
 
 
 
 
 


Review 28 Jun 2014
Recommended by customer in DD2
56.4581, -2.9957
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New garden fence on both sides of garden.
 

"Excellent firm to use to carry out joinery work. Would highly recommend."
 
 
 
 
 
 


Review 27 Jun 2014
Recommended by customer in DD4
56.4852, -2.9020
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repaired damage to plywood section of cooling tower.
 
Cost: £180

"Den is very helpful. Always punctual and willing to call in a short notice."
 
 
 
 
 
 


Review 9 Oct 2013
Recommended by customer in DD4
56.4713, -2.9344
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fit 4 internal doors.
 

"Very friendly, work very good high standard, offered very good advice. Good rates. Timing were adhered too. Highly recommended."
 
 
 
 
 
 


Review 19 Jul 2013
Recommended by customer in DD3
56.4936, -2.9960
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Lifting several doors, sanding a floor, lifting laminate and hardwood, renailing floorboards.
 
Cost: £350

"Dennis was excellent. Came on time to the quote and the job, worked quickly and tidily, was very friendly, honest and did a great job. I will recommend him to friends and use him again if need work done."
 
 
 
 
 
 


Review 5 Jun 2013
Recommended by customer in DD5
56.4758, -2.8778
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Wet wall behind shower. New shower. Dismantled and erected shower cabinet.
 
Cost: £550

"Job well done. Good tidy job."
 
 
 
 
 
 


Review 21 Jan 2013
Recommended by customer in DD3
56.4762, -2.9915
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting new side door to garage.
 
Cost: £220

"Excellent, will definitely call the chap to do work again."
 
 
 
 
 
 


Review 17 Jan 2013
Recommended by customer in DD4
56.4716, -2.9619
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace Elec socket. Replace bathroom extractor fan. Fit a new shower head holder. Box in pipe work in bathroom. Replace part flooring in bedroom.
 
Cost: £240

"This was the 2nd time this year Denis has done work for me. He always provides accurate estimates for any work, completes projects in good time, and leaves the site/ room tidy. Thank you for your hard work."
 
 
 
 
 
 

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