G H I Home Improvements

52 Inchkeith Avenue, Broughty Ferry
Dundee
Angus
DD5 2LS

56.4797, -2.8459

Joiner

Listed under:  Bathrooms / Bathroom Fitters / Bathroom Installers, Carpenters & Joiners / Carpentry & Joinery, Doors, Fencing Contractors, Fireplaces and Hearths, Floors / Flooring, Gardeners / Gardening / Garden Maintenance, Handyman / Handyperson, Kitchens / Kitchen Fitters / Kitchen Installers, Landscapers / Landscaping, Tilers / Tiling / Grouting
100% recommended   Rating 9.8/10
113 reviews since 2009
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 113 reviews since 2009
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed

 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" As usual Harry made a very good job of it. The work was done quickly and everything was left clean and tidy. He has now done two excellent piece of work in my house. "   more
 
" First time I've had work done by Harry. He is conscientious and does a proper job. Kept well informed, clean, tidy and friendly. Would recommend. "   more
 
" Coming back to broughty Ferry after 14 years. I looked up 'Trusted Traders' and found G.H.I home improvements called them and was impressed by a quick response. Harry the joiner was an excellent pers...."   more
 
" Extremely satisfied with work carried out. "   more
 
About Us


Please contact me by telephone for a quote. I return all calls.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 95%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 97%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 96%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 87%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Absolutely 3
additional 3
advice 3
agreed 3
aspects 3
attention 4
bathroom 4
certainly 4
class 3
clean 13
cleaned 4
definitely 11
delighted 11
detail 6
efficiently 5
excellent 27
Experience 3
Extremely 5
fan 3
Fantastic 3
finish 4
finished 11
friendly 8
gentleman 4
GHI 7
good 17
happy 9
hard 3
Harry 43
helpful 5
Highly 11
himself 3
honest 4
improvements 5
kitchen 5
nice 3
old 3
pleased 10
polite 5
professional 16
quality 8
recommend 14
recommended 7
service 10
Shower 5
standard 19
tidy 18
trustworthy 5
workmanship 9
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

» 6 5 4 3 2 1

Budget:  


Review 12 Mar 2019
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.474712, -2.867157
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bathroom ceiling removed and replaced. New lighting fitted.
 
Cost: £1282

"As usual Harry made a very good job of it. The work was done quickly and everything was left clean and tidy. He has now done two excellent piece of work in my house. "
 
 
 
 
 
 


Review 1 Mar 2019
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
56.4778, -2.8880
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit new worktop above loo. Removed Loo and basin vanity, lift old flooring and supply and fit new vinyl flooring. Then reinstall loo and basin.
Additional work was required to cistern.
 
Cost: £1018

"First time I've had work done by Harry. He is conscientious and does a proper job. Kept well informed, clean, tidy and friendly. Would recommend. "
 
 
 
 
Team:
Harry
 
 
 


Review 19 Feb 2019
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
56.4771, -2.8492
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New interior door to loft space
Altering interior door to close large bespoke wardrobe with mirror doors, hanging rail and shelves in bedroom and plasterwork, shelf in hall to hold telephone etc.
 
Cost: £2220

"Coming back to broughty Ferry after 14 years. I looked up 'Trusted Traders' and found G.H.I home improvements called them and was impressed by a quick response.
Harry the joiner was an excellent person to deal with, explaining and discussing what we moved do. Experience showed. Very happy with all work."
 
 
 
 
 
 


Review 5 Feb 2019
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4875, -2.8216
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Install internal drawers to kitchen pantry unit.
 

"Extremely satisfied with work carried out. "
 
 
 
 
 
 


Review 5 Feb 2019
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4875, -2.8216
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair back garden fence.
 

"Very happy with work carried out and will definitely use Harry again"
 
 
 
 
 
 


Review 4 Feb 2019
Recommended by customer in DD2
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
56.4549, -2.9953
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Put up curtain rail.
 
Cost: £100

"Great work. "
 
 
 
 
 
 


Review 21 Jan 2019
Recommended by customer in DD5
 My Age: 50 - 59 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
56.4730, -2.8482
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Additional work over three days to repair and rebuild entry door to house after fire service forced entry for medical services to access elderly relative.Emergency repair on 9/1/19 and further work over three days to rebuild door and replace locks for both locks and new lock on front door.
 
Cost: £600

"This was additional work required following emergency work to secure house. Harry of GHI home improvements was excellent. Highly professional knowledgeable and personable. Harry saved the door which is over 100 years old and was difficult to repair. His skill, knowledge and experience was first class. There was a real risk the door could not be saved. The work completed has in fact made the door stronger, easier to use and looks exactly as it did before the fire service forced entry. The site was also cleaned and cleared on conclusion of the work. His charges are also reasonable. I can rate them as first class."
 
 
 
 
Team:
Harry
 
 
 


Review 21 Jan 2019
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
56.4730, -2.8482
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Emergency call out to house after fire service had to force entry to house to get medical services to elderly relative who is home owner. Emergency work to secure house and access.
 
Cost: £100

"Harry was excellent. It was an emergency situation and he was ace to schedule a visit to the house within two hours of the telephone call. He was very professional and took all measurements to complete the emergency work and secure the house. It was a difficult door and entry and harry was able to assess the job and complete the emergency work to a very high standard. He also gave further advice on the additional work required. I can recommend him without any hesitation."
 
 
 
 
Team:
Harry
 
 
 


Review 3 Jan 2019
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
56.4983, -3.0614
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove old kitchen units etc. Supply new kitchen as agreed, Fit new kitchen as agreed with washing machine in garage. Fit new flooring in hall, L/Room and kitchen. Fit new radiator in hall, turn garage/kitchen door. Repair damaged chipboard flooring.
 

"This is the second time Harry has done work for us.

Absolutely delighted with all aspects of work carried out to a high spec. A very professional job and a nice polite gentleman. Definitely recommended."
 
 
 
 
 
 


Review 17 Dec 2018
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.4983, -3.0614
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove and dispose of existing decking, supply and erect a new larger deck to agreed spec with lights. Remove radiator and 13 AMP socket under window.
 
Cost: £4880

"First time Harry was done work for us. Absolutely delighted with all aspects of work carried out to a high spec. A very professional job and a nice polite gentleman. Definitely recommended. "
 
 
 
 
 
 


Review 4 Dec 2018
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
56.4793, -2.8435
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace kitchen flooring following leak.
 

"Harry, replaced kitchen flooring and removed skirtings, kick boards, cup board ends before laying new flooring. All works carried out to a very high standard. A very professional service and attention to detail second to none. "
 
 
 
 
Team:
Harry Murray
 
 
 


Review 2 Dec 2018
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
56.4793, -2.8435
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fit and position washer dryer.
 

"Work carried out efficiently and professionally. Harry ensured integral washer dryer was positioned correctly. The before reducing noise levels and movement. "
 
 
 
 
Team:
Harry
 
 
 


Review 19 Apr 2018
Recommended by customer in DD5
 My Age: 70 + 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4795, -2.8576
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove broken fence post.
Removed concrete base.
Replaced above with new.
 

"First time Harry has done work for me.
Absolutely delighted with all aspects.
All old parts removed and garden left tidy.
Very nice polite gentleman.
Definitely recommended."
 
 
 
 
 
 


Review 3 Nov 2017
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.4626, -3.0006
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Assembly of a flat pack double wardrobe with shelf and drawer.
 
Cost: £50

"I was given a quote and time before the work commenced.The gentleman doing the work was very polite and respectful.The time stated,he left no mess to clean up,I would strongly recommend him to other clients. "
 
 
 
 
 
 


Review 24 May 2017
Recommended by customer in DD5
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4828, -2.8516
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation / erection of summerhouse, pre bought online.
 
Cost: £560

"Harry was friendly and professional and carried out the work to a high standard."
 
 
 
 
 
 


Review 11 May 2017
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
56.4725, -2.9047
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitted wood straps to inside of internal stud wall and sheeted this, plaster skim wall and part of ceiling. Supplied and fitted new length of skirting. Screwed down floor boards. Trimmed door.

 
Cost: £505

"Excellent job, would recommend.
"
 
 
 
 
 
 


Review 18 Apr 2017
Recommended by customer in DD4
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
56.4689, -2.9421
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitted vinyl plank flooring in two rooms. Removed and replaced skirtings.
 
Cost: £1536

"A fast, friendly and responsive service. The work was discussed and communicated clearly.
The floor was completed quickly, professionally and finished to a high standard.
We are very happy and would not hesitate to recommend Harry at G H I Home Improvements."
 
 
 
 
 
 


Review 3 Feb 2017
Recommended by customer in DD7
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.5067, -2.7124
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Plumbing in dishwasher.
 
Cost: £150

"Arrived at agreed time. Work carried out with no problems. Cleaned and tidied after completion."
 
 
 
 
 
 


Review 27 Jan 2017
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
56.4591, -3.0270
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Perfect - carefully executed and finished.
Bathroom upgrade.
 
Cost: £3000

"This man you can trust - honest, efficient, pleasant, perfect work."
 
 
 
 
Team:
Harry Murray
 
 
 


Review 27 Jan 2017
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
56.4591, -3.0270
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Garage upgrade to workshop.
 
Cost: £215

"Upgrade of garage to workshop using old kitchen cupboards (after kitchen renewal). First class work, very efficiently done. Now have great facility."
 
 
 
 
Team:
Harry Murray
 
 
 

Back to top

» 6 5 4 3 2 1