CPM Joinery & Timber Preservation

152 Henrietta Street
Girvan
Ayrshire
KA26 0AE

Joiner

Listed under:  Carpenters & Joiners / Carpentry & Joinery, Joiners
100% recommended   Rating 9.9/10
8 reviews since 2018
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 8 reviews since 2018
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.9/10 Value Rating 9.9
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" CPM joinery and Timber preservation are a professional, reliable and quality business. Communication was always good and we were kept informed of any changes and of progression. As we were not living ...."   more
 
" Arrival on time Very friendly and professional clean and tidy, with little disruption. Would recommend this company. "   more
 
" Lovely people, worked hard. Explained what they were doing. And what needed done. Left everything very tidy. "   more
 
" Excellent company all friendly and polite workers and great time keeping. Will be using them in the future. "   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

clean 2
Communication 2
excellent 3
friendly 2
good 2
hard 3
professional 2
quality 2
recommend 2
tidy 2
working 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 11 Apr 2019
Recommended by customer in G44
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Dry not repairs to several acres of the house. This included replacement of load - bearing beams, floorboards and roof joints. Replacement of window surrounds, skirting boards and cornicing.
Replacement of floor boards. Re-plastering and finishing works. Treatment of replaced wood. Verts in the roof and door step to aid airflow.
 
Cost: £34000

"CPM joinery and Timber preservation are a professional, reliable and quality business. Communication was always good and we were kept informed of any changes and of progression. As we were not living in the property at the time of the work Chris took the time to send photographs of work progress which was very useful. The standard and quality of the work was very high and we were very happy with the finished job.
We would hire CPM joinery and Timber preservation again for our next projects and would have no hesitation in recommending the company to family and friends. "
 
 
 
 
 
 


Review 26 Nov 2018
Recommended by customer in KA19
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
1 Blind room window
1 Kitchen window
In brown rosewood
Clear glass of brown rosewood UPVC finishing's.
 
Cost: £891

"Arrival on time
Very friendly and professional clean and tidy, with little disruption.
Would recommend this company. "
 
 
 
 
Team:
Chris James
 
 
 


Review 22 Nov 2018
Recommended by customer in KA19
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Work to replace sections of flat roof. Replace fascias, gutters and down pipes on that section.
Repoint complete roof ridge tiles.
 
Cost: £3422

"Lovely people, worked hard. Explained what they were doing. And what needed done.
Left everything very tidy.
"
 
 
 
 
Team:
Chris
 
 
 


Review 24 Sep 2018
Recommended by customer in KA26
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Install decking
 
Cost: £2603

"Excellent company all friendly and polite workers and great time keeping. Will be using them in the future. "
 
 
 
 
Team:
Chris James
 
 
 


Review 14 Sep 2018
Recommended by customer in RA26
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Small extension and glazed and replacement windows.
 
Cost: £14905

"Excellent!"
 
 
 
 
Team:
Chris James
 
 
 


Review 12 Jul 2018
Recommended by customer in KA26
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
4 windows (3 of them built up) total removed the 3 old one. Floor to rear ceiling. Single garage bedroom 1 removed.
 
Cost: £2441

"2 very nice hard working men. Left the place spotless clean every night. Said it would be two and half days and it was. Would recommend them with no hesitations. Could not get any better and definitely worth every penny. "
 
 
 
 
 
 


Review 5 Jul 2018
Recommended by customer in KA26
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
1) Supply and installation of oak balustrade.
2) Work to conservatory roof.
3) Sagging removal well in bedroom.
 
Cost: £13373

"Being satisfied with the work on the first big job, we, without hesitation employed CJM on a second big job. Presently a third smaller job is being done by CJM. Attention to detail, quality and tidiness have been excellent. Also good communication.
"
 
 
 
 
Team:
Aileen William Marshall
 
 
 


Review 4 Jul 2018
Recommended by customer in KA26
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Treatment to eradicate the wood boring insects in the roof timbers.
 
Cost: £1422

"A hard working team who carried out the work with true professionalism."
 
 
 
 
Team:
Chris Milroy
 
 
 

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